• IHOP

IHOP

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Overview

IHOP has a rating of 2.0 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IHOP most frequently mention customer service problems. IHOP ranks 314th among Restaurants sites.

  • Service
    46
  • Value
    44
  • Shipping
    10
  • Returns
    13
  • Quality
    37
Positive reviews (last 12 months): 9.5%
Positive
2
Neutral
0
Negative
19
9
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How would you rate IHOP?
Top Positive Review

“Great food, friendly and prompt service”

BobP
8/3/22

We've been going to IHOP for many years in 3 states. Every single restaurant has served fresh, tasty food. Pancakes are excellent (don't know how they do it); eggs served exactly as ordered; and the meat items delicious. Their breakfast sausages are particularly delicious. The servers are friendly, efficient and fast! It's a marvel to me just how quick they are! On the (very) rare occasion that there is a problem, the server always fixes it with a smile and without complaint. It is always a pleasant experience to enjoy a meal at IHOP!

Top Critical Review

“Menu on Ihop.com is different than what they cook, and wont refund money”

Pradeep B.
9/15/24

Ihop.com has different menu on their website like "Side 2 Plant based SA" is available on website but when I ordered that and went to pickup at Piscataway NJ location, they said they wont make it anymore, and they refused to refund it. Such a bull$#*! website.

Reviews (103)

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Reviews that mention popular keywords

hash browns (11)
Thumbnail of user hunterchapple1
Kansas
1 review
0 helpful votes
  • Send Message
July 14th, 2023
Verified purchase

Dumb asses ripped me off, ain't put strawberries or nutella on my crepes & my hashbrowns were cold.

Thumbnail of user nancyt1815
Oregon
2 reviews
0 helpful votes
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September 4th, 2022

Chicken Fried Steak WITHOUT Gravy, twice! Smoked Sausage/Brats Breakfast with Regular Sausage, no BRATS.

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About the business

IHOP? Is the home of all things breakfast and everything delicious. Pancakes, crepes, waffles, eggs and more.

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