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iLuvFabrix has a rating of 4.6 stars from 80 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLuvFabrix most frequently mention customer service, high end, and several times. iLuvFabrix ranks 4th among Fabric sites.
I inherited a wing chair that had memories. ILuvFabrix had a sale on a mohair that was still wildly out of my price range. After talking with several professionals in addition to the people at iLuvFabrix, I was convinced to get it to cover the family heirloom ("the durability, quality and unparalleled look with mohair"} The upholsterer and the furniture restorer raved over the quality, and the chair will be a show stopper for at least a few more generations of my family. I'd do it again.
I had purchased from them in the past but things have changed. Card was charged, fabrics did not ship, multiple phone calls and emails with no response to deal with the issue Months of this have passed and still nothing! I am out over $600 and it looks like there is no remedy. Their prices are so over inflated--I found a similar fabric for less than half of their price (which was supposedly 80% off retail). I am disappointed and saddened that they have hit my "scam" list. Buyer beware!
I deal in high-end fabrics and am always looking for a good deal. I found the iluvfabrix.com site while searching for Brunschwig & Fils patterns. Note my surprise when I came upon one of iluvfabrix.com Brunschwig & Fils offerings that I'd come across so many times in boxes of remnants that I knew it better than the back of my hand, yet there it was. Product #: Fab*******. [Quote] This is a stunning Brunschwig & Fils "To The Hunt" fabric, in evergreen tone on tone greens, reds, browns and beiges. Riders on horses chasing foxes. Extremely durable and can withstand an incredible amount of use and still look great. It has an 18 inch repeat... 3 yad min, has a 2 week delivery. NO SAMPLES AVAILABLE. PLEASE NOTE: The mill is weaving 66-70 yards right now which would be a 2-4 week delivery. They will weave more if required. This will be the last run of this fabric.
WHAT? That's not a Brunschwig & Fils print, it's a P/Kaufman print called Camden Hunt. I counted the dogs heads, looked at the color of the horses, and paid special attention to what the riders were doing, anything that would prove me wrong. There was no difference. Looking over the iluvfabrix.com advertisement once more, it caught my eye, the main title "BRUNSCHWIG & FILS - Brunschwig & Fils "STYLE" Fox Hunt, Riders on Horses & Dogs Giving Chase, in Evergreen Shades for Upholstery & Drapery". There is was, Brunschwig & Fils "style". So the print really wasn't Brunschwig & Fils, but it was in the "style" of Brunschwig & Fils and you could order all the Brunschwig & Fils "style" hunt scene fabric that you want for $64.00 per yard. http://www.iluvfabrix.com/products/brunschwig/9500/7/
I don't think so, I'll stick with the P/Kaufman "style" and pay $15.95 per yard and I won't be purchasing anything from iluvfabrix.com because I like original fabrics, not a pattern that's in the "style" of another and purposely misleading in it's advertisement. How many people purchased P/Kaufman fabric from iluvfabrix.com thinking they were getting an original Brunschwig & Fils fabric?
The owner's actions are dishonest and fraudulent. Stay Away!
Find the design and quality seen in magazines and fine residences. I love this site!
I love iLuvFabrix. There isn't another on-line store like them. They sell top-of-the-line fabric at excellent prices. They have a very large selection. The other discount stores sell from the same medium-quality companies (e.g., Kravet, Duralee, Fabricut) or they have a few pieces from top companies. ILuvFabrix consistently sells the best. A lot of the their "to-the-trade" fabric is rarely discounted anywhere else.
When I first found iLuvFabrix, I couldn't believe they were legitimate. How did they get fabric that is only sold to designers? How did they get such a large inventory? How did they sell at such low prices? I've asked these questions (and many more) to Michelle, the iLuvFabrix interior designer. Michelle always had clear, sensible answers to my questions. She has spent decades building relationships with top fabric mills. When the mills have fabric to discount, they send it to her.
My experience with iLuvFabrix has been completely positive. But I've read some complaints and I understand them. It's very upsetting when you get damaged fabric or a late delivery. But these problems aren't unique to iLuvFabrix. I've spent 40 years buying bargain fabric. I've purchased bolt-ends and discontinued fabric from the best companies -- e.g., Holly Hunt, Rose Tarlow and Classic Cloth. Usually, my sales went very smoothly. But these top-of-the-line companies have also sent me (1) damaged fabric with terrible flaws, (2) less fabric than I paid for and (3) very late orders. I am willing to deal with the occasional problem because of the wonderful discounts. For me, it's worth it.
I have had excellent customer service from iLuvFabrix. But they don't have a large customer-service department. This is a way to keep prices low. If they had a lot of employees they couldn't sell their fabric at such large discounts.
Michelle and her colleagues are honest, honorable merchants. They have an excellent product. They work hard at providing good customer service. There isn't another on-line company like them. I recommend them.
Great customer service and highest quality fabric! I'm a designer and know quality when I see it!
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We have been selling High End Designer Fabric for over 30 years and, during that time, have developed very close relationships with most of the best Fabric Mills in the World. We are thus able to provide our customers with the "Best of the Best" fabric at way below wholesale prices. Every single yard of fabric we sell, if shown as coming from a particular manufacturer, is guaranteed to be absolutely authentic, and we do not EVER sell seconds. All the fabric we sell is "direct from the mill" absolutely first class, brand new.
Michelle is our designer and has graduated from a number of multi year, prestigious design schools. Unlike others who call themselves designers because they have picked out some fabric in years gone by, Michelle is the real deal. She will help you choose fabric for a pillow, right on up to a decorating every room of an Estate. She works from pictures sent to her, phone calls describing the "look" the customer wants up to traveling to the site and providing her decorating expertise on site.
What this customer claims is just simply untrue. We have never claimed a fabric was one thing when it was in fact another. That is why we are still in business after 30 years. You know the old saying, "you can please some of the customers some of the time, but you cant please all of the customers all of the time".