• iMobie

iMobie

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Overview

iMobie has a rating of 1.7 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about iMobie most frequently mention activation code problems. iMobie ranks 215th among Mobile Applications sites.

  • Service
    49
  • Value
    47
  • Shipping
    38
  • Returns
    42
  • Quality
    45
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
26
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How would you rate iMobie?
Top Positive Review

“Woow... this porgram is very good!”

Ashley F.
4/27/23

Using AnyTrans for a while, it offers various useful functions, the main for me being the extraction of text from your iPhone or iPad. Imagine that you need to keep some nasty texts that someone sent you. This product can help you do this by easily allowing access via the backup.

Top Critical Review

“Gives the impression there is something recoverable but doesn't deliver”

Erik V.
9/3/24

The product gave me a sense that it could rescue my contacts but it did not restore anything, I asked for a refund but never even heard back. Don't waste your money.

Reviews (71)

Rating

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Other

Thumbnail of user rayhanm
Virginia
2 reviews
49 helpful votes
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October 21st, 2022

I don't know about all the negative reviews here. I was thinking that this company is going to be terrible and I had already purchased their product for $40. However!, my experience with them was nothing short of excellent! They gave me my money back without any struggle at all when I had purchased a product from another company that does the same job! This was a display of an honorable and gracious company. Attached is a screenshot of the refund.

Thumbnail of user harisr5
California
1 review
1 helpful vote
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January 4th, 2023

Making the task of recovering data and typing files from the computer to the old iPhone simple and won't take so much time of you. And it is so easy to retrieve data is being misdeleted as well as pictures and other information Any issues were easily and promptly answered by their service staff. Highly recommend it.

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Thumbnail of user bernardk106
China
1 review
1 helpful vote
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December 21st, 2022

First of all I'm a 10 years Android user. I recently bought an iPhone 13 Pro, but as you may know some of Apple's own tools are really hard to use, iTunes. If I could, I would never use it again.
It's too hard to transfer data to a new phone for people who are used to Android phones, and the rest of my family is not iPhone users.
My friend let me try anytrans, he is an old user for some years, I didn't buy it at first, just tried the free version, but it was a good experience and very easy to use. So in order to transfer more data, I purchased it. So far, it perfectly solved some problems of many iPhones for me. It is very friendly for iPhone beginner users. Good for me.

Tip for consumers:
it's good to use, so I wanna wirte a good review for them

Thumbnail of user karyd4
California
1 review
2 helpful votes
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December 2nd, 2022
Verified purchase

My sister deleted some of my important photos, I felt really annoyed, those photos were taken with my girlfriend. So I have to search for a way to get them back before it's late. I read about DroidKit from a website and then downloaded it, I swear I didn't hope it will really work for my case at first, just a last try before I accept I lost the photos forever. To my surprise, the app found those photos for me and worked like a charm! Thank you droidkit, thank you imobie for such an amazing app!

Tip for consumers:
not sure if other apps of imobie work as advertised too, but drodkit definitely worth the price

Products used:
droidkit

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Thumbnail of user tiffanys841
Hong Kong
1 review
1 helpful vote
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December 21st, 2022

I forgot my apple id password before and wanna download apps, but it asked me to enter the password. I cannot remember it and have no idea. Fortunately, I found anyunlock on Google and it really helped me remove the Apple ID from my app store so that I signed in to a new account to download apps!

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Thumbnail of user leonr149
Hong Kong
1 review
0 helpful votes
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December 29th, 2022

I'm an iPhone user. After I bought a new iPhone 14, I accidentally deleted my photos on my old iPhone 8. I was desperate and looked for a third-party tool to recover them. Luckily I found PhoneRescue and got my precious memory back!

Products used:
PhoneRescue for iOS

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Thumbnail of user henryc870
Germany
1 review
0 helpful votes
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January 13th, 2023

I bought their droidkit to recover the lost photos in my Samsung phone, not only photos, it also can recover other android data, such as phone number, whatsapp. The best is that I can preview and select what to recover.

Service
Value
Thumbnail of user davidg848
California
1 review
5 helpful votes
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May 21st, 2018

I purchased a family license for ANYTRANS as it had good reviews from several reliable sources, primarily to transfer music from an older iMac to a new iPhone. But I think that the experts did not actually use the software to any extent. Many of the songs did transfer, but some were missed and there were numerous duplicates. I could not get product support to respond to numerous requests for help nor refund my money. Of course they were quick to respond to my request for information before I purchased the software.

Thumbnail of user dennisw666
Washington
1 review
8 helpful votes
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June 23rd, 2021

My wife and I both use iPhones, and we sometimes want to share music and photos, and we can transfer them manually too slowly. Although I have to pay, AnyTrans is the product I want to transfer a lot of data at once, like music, photos, videos. And it's also very easy to use.

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Thumbnail of user williamr2068
Washington
1 review
6 helpful votes
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December 7th, 2021

Attempted to use their product and even attempted to purchase it with a money back guarantee, only problem is their site tells me my 20+ year old email is not "valid". How the heck can you tell me my email is not valid? I have had some issues over the years with my email as it has an underscore at the end of my name and unless the company has its software engineers fix the issue, for get trying to get through. Is there a phone contact? Noooooo! Have to purchase the software to get support, but can't get support because I don't have a valid email! And the wheels on the bus go round and round

Tip for consumers:
If you have special characters in your email you are screwed to get the product or support, no phone number to ask for help

Products used:
None at this time

Service
Thumbnail of user joshk86
Texas
1 review
6 helpful votes
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July 29th, 2018

I bought their software to backup my phone to my computer, but it ended up creating so many copies of the same files so that my hard drive was completely full, so full that I couldn't do anything. I told them the issue and asked for a refund, but it took almost two weeks for them to actually honor it. It was a back and forth conversation that went on forever. I kept telling them that I wanted them to honor their money-back guarantee, but they kept on insisting that their software was not faulty.

Tip for consumers:
Don't go anywhere near them. They will try to scam you out of your money.

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Thumbnail of user shannone21
Indiana
1 review
13 helpful votes
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October 13th, 2016

Totally wasted almost $70 on Imobie "Anytrans" for mac and Iphone. Check out there refund policy. What a joke! Software doesn't work AT ALL. They play games with refund, same email back and forth.NO PHONE # that speaks volumes. If I could personally put this company out of business I would, and SHOULD. RIP OFFS!

Thumbnail of user bass4
Netherlands
1 review
10 helpful votes
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December 10th, 2019

Watch Out! These people will rip you off!
Paid for there software but didn't received the software and did not get my money back. This is a SCAM people watch out!

They work with Digital River and Mycommerce as a payment provider. They tell you your creditcard isn't working and will let you pay with alternive methods!

Thumbnail of user jamesb7519
California
1 review
1 helpful vote
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December 15th, 2022

My bro gave me a Samsung phone that he hasn't used in a long time and I want to wipe his data to use it again. But when I tried to remove it his old account couldn't be returned without a password.
I asked him for his account password, but he couldn't remember it even after a long time of thinking.
So I looked for various ways to remove his Google account. I saw androidpolice shared droidkit and tried it. Although it was a paid tool, I thought I was willing to pay as long as it could unlock it. So I downloaded it and quickly removed my old Google account. Droidkit is great. I will recommend it to anyone I know.

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Thumbnail of user sebastiand83
Illinois
1 review
2 helpful votes
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February 7th, 2023

I purchased AnyTrans on2/6/23 and never received the activation code. I've reached out to iMobie support email but never got the answer from them. I sent a few emails.
Eventually I sent an email to 2Checkout, their business partner collecting payments for iMobie. They responded right away and even sent an email to iMobie support requesting activation code to be sent to me. Unfortunately iMobie stays unresponsive. I am about to request a refund.
I read some reviews online and I am not the first one having this issue.
Stay away from iMobie since they are disrespectful to their customers. Ripoff!

Tip for consumers:
I purchased AnyTrans on2/6/23 and never received the activation code. I've reached out to imobie support email but never got the answer from them. I sent a few emails.
Eventually I sent an email to 2Checkout, their business partner collecting payments for imobie. They responded right away and even sent an email to imobie support requesting activation code to be sent to me. Unfortunately imobie stays unresponsive. I am about to request a refund.
I read some reviews online and I am not the first

Products used:
AnyTrans

Service
Shipping
Thumbnail of user jackieh624
Georgia
1 review
2 helpful votes
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March 11th, 2022

I purchased Imobie after a factory reset had to be done on my phone and not everything was recovered, unfortunately for what I needed it did not work for me, BUT I will say the customer service was impeccable. He quickly answered my questions & offered solutions, and when he realized the system couldn't retrieve what I needed he canceled my subscription & issued a refund.

Products used:
Imobie, phone restore

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Value
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Thumbnail of user johannesr19
New Zealand
2 reviews
4 helpful votes
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July 8th, 2022

3 different phones, not one detected by PhoneRescue. One of the 3 has a cracked screen and does not respond to touches. The reason why I bought PhoneRescue. And just to test if PhoneRescue is not working I connected 2 working phones and Phone Rescue could not detect them as well even though the windows system did detect them. So I could not retrieve the data - mainly photos of the broken phone. And I Paid 90NZD. I requested a refund, will see how it goes.

Products used:
none

Value
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Thumbnail of user kristinae90
Washington
1 review
0 helpful votes
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January 13th, 2023

Recently, I lost my iPhone data cuz of some reasons that idk. I went a lot of phone repair shops... And they wanted a big money. (sad). Then I tried to find a app to help me, imobie's phonerescue comes to my eyes when I was googleing, cuz it's much cheaper than phone shops. In few simple clicks as their homepage said, it directly export certain types of files back to my iphone and the quality of recovered files is high. Imagine that, I was worring about my data, and nervously finding a solution...It just came to save me...SO DOPE!

Products used:
PhoneRescue for iOS

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Thumbnail of user angelaf754
Illinois
2 reviews
3 helpful votes
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July 4th, 2023

I was trying to solve a crisis and this thing billed every 90 days. Very subtle. But in this world of scams for profit, find another way to solve your problem. It didn't even do that for me!

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Thumbnail of user keik6
New Zealand
1 review
0 helpful votes
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October 1st, 2023

I bought Droidkit to download call logs and text.
But I couldn't download the call logs, so I contacted the support center.
At first, they replied to me with some ideas for solving a problem, but still I couldn't...
So I sent an E-mail again, then no reply.
I used another app(a different company) and got all the call logs.
So I wanted them to refund me.
But they didn't let me submit a refund request that day.
So I sent an E-mail to the support center to explain that.
Still no reply, and still not letting me send a refund request.
Now I feel they scammed me...

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Thumbnail of user lukag22
India
1 review
2 helpful votes
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January 3rd, 2023

All the features I usually use, transfer, backup, restore. Really a great tool. It can do even more than iTunes, which allows me to transfer all my data from my iPhone 6 to my PC. Impressive!

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Thumbnail of user mgpillay
GB
1 review
3 helpful votes
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August 11th, 2023
Verified purchase

The app for resetting/recovering an IPHONE doesnt not work on IPHONE 14 PRO MAX. They are very quick to refund money possibly because they know that their software is hit and miss. The wording of their emails, grammatical errors show that this is some two-bit company making quick money.

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Thumbnail of user mattk67
Australia
1 review
10 helpful votes
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November 2nd, 2017

Posing as a fake help site full of almost helpful tips, this site only exists to push people towards their dodgy software. All ISPs should block it immediately.

Thumbnail of user chrisw2401
Washington
1 review
1 helpful vote
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December 21st, 2022

Bought their software a while ago, but I want to use it on my Macbook Pro recently. The support team replied to me so fast and resolved my troubles quickly. Really appreciate them, thanks, guys~

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Thumbnail of user leod118
California
1 review
1 helpful vote
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November 25th, 2021

I bought a Samsung phone from a man, everything is fine in the first week, but suddenly it was locked by FRP, I had no idea what should I do, finally, I found this DroidKit software, which helped me remove that lock, and I can use my phone again.

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Trusted by millions and free for all, iMobie keeps giving you the most reliable iPhone File Manager, iOS / Mac Cleaner and iPhone Data Recovery software.

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