• iMobie

iMobie

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Overview

iMobie has a rating of 1.7 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about iMobie most frequently mention activation code problems. iMobie ranks 215th among Mobile Applications sites.

  • Service
    49
  • Value
    47
  • Shipping
    38
  • Returns
    42
  • Quality
    45
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
26
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How would you rate iMobie?
Top Positive Review

“Woow... this porgram is very good!”

Ashley F.
4/27/23

Using AnyTrans for a while, it offers various useful functions, the main for me being the extraction of text from your iPhone or iPad. Imagine that you need to keep some nasty texts that someone sent you. This product can help you do this by easily allowing access via the backup.

Top Critical Review

“Gives the impression there is something recoverable but doesn't deliver”

Erik V.
9/3/24

The product gave me a sense that it could rescue my contacts but it did not restore anything, I asked for a refund but never even heard back. Don't waste your money.

Reviews (71)

Rating

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Thumbnail of user petery499
Singapore
1 review
1 helpful vote
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January 24th, 2023

I saw great reviews of AnyTrans app and because I had an immediate need to transfer from one mobile to another, I thought I will go with the reviews. But alas, I could not even connect any of the 5 iPhones I tried to the app. The app recognized the devices but kept "loading data, please wait" for over 2 hours and still "working on it"...

I then used another app and got the transfer down in 2 hours! I then exercised the 60-days full refund... and I thought NO QUESTIONS ASKED. But iMobie is dragging their feet about the refund requesting "collaboration" to "fix" the issue. Still waiting for the refund...

Products used:
AnyTrans

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Value
Returns
Thumbnail of user marcoz29
Argentina
1 review
6 helpful votes
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October 29th, 2021

The application crashed several times in my Mac and the both phones making the migration impossible to be done. I regret I paid for this solution since its not a solution at all.

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Value
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Quality
Thumbnail of user johns8976
Japan
1 review
4 helpful votes
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June 24th, 2021

PhoneRescue is the best app that I've ever used! It's so wonderful that helps me recover my deleted data by mistake in a flash. No data loss is what I didn't expect. Great app, thank you very much!

Products used:
Software

Thumbnail of user robertl2603
Texas
1 review
7 helpful votes
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July 22nd, 2021

Just like others, this product is a total scam, and the subscription auto renewed with no way to get a refund... the customer support system is broken.

Tip for consumers:
Don't use it.

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Value
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Thumbnail of user samd956
Canada
1 review
1 helpful vote
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July 23rd, 2023

They give 60 days money refund guiranty and their refund request form doesnt work.not recommended. This kind of companies make internet an untrustworthy place to do business.

Service
Thumbnail of user aaronw436
Canada
1 review
8 helpful votes
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June 23rd, 2021

AnyTrans is good software. Recently I changed the iPhone 7 to iPhone 12, the transmission speed is very fast, very easy to use as they said. And the interface design is very good.

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Thumbnail of user asadj8
Australia
1 review
2 helpful votes
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December 24th, 2022
Verified purchase

Boight subscriptio of AnyUnlock. Software did not work at all for any of phone i tried.
Asked to refund, did not get any response rather ticket was closed without responding.
An absolute rip off.

Tip for consumers:
dont buy anything from iMobie

Products used:
software

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Value
Shipping
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Thumbnail of user vincintn
Michigan
1 review
1 helpful vote
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November 25th, 2021

After many failed attempts with all methods I can find, finally, AnyTrans is the one that saved my life. Now all my WhatsApp chats and pictures on Samsung S10 are moved to my new iPhone 13.

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Thumbnail of user joser1062
Spain
1 review
11 helpful votes
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October 31st, 2021
Verified purchase

Purchased a $60.00 subscription for a personal license of a software that doesn't work, even though I followed every step they list. Everything looks pretty legit, and if you do a quick google search you can find some good reviews, but after doing a more thorough research (something I didn't made at the moment bc I was desperate for a solution of losing some info from my iPhone, and they freaking know that!) turns out most (if not all) reviews are fake. I was out 60 bucks, tried to ask for a refund, the "costumer service" answered me A MONTH LATER, telling they didn't see any problem with my software (and that they wipe their $#*! with my refund request), so I gave up on that and moved on, I tried to cancel the subscription, but there's nowhere in the webpage remotely related to that, instead you need to fill a "contact me" box with your info (mail and activation code), and hope they have mercy on you and deactivate your subscription, but that never happens. I forgot about that, and one year later turns out I didn't know I singed up for an "automatic renewal", so they charged me again, and I was really pissed this time, but there's virtually nothing to do about it other than cancel your card and $#*!ting on them wherever you can to prevent another poor bastard from being scammed by these lowlifes.

Thumbnail of user douglasc281
Ohio
1 review
8 helpful votes
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August 11th, 2020

Its a virus, downloaded this to clear storage off my phone and now its been stuck at the starting up screen.

Thumbnail of user pennyg266
Hong Kong
1 review
0 helpful votes
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December 29th, 2022

Copying 500+ photos from iPhone X to the computer at one time was fast. Also, I like the UI design, it's very impressive and easy to understand.

Products used:
AnyTrans

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Value
Shipping
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Thumbnail of user jasonv78
California
1 review
7 helpful votes
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August 28th, 2018

I emailed them and didn't get any response back in regards to my refund... still waiting for someone to respond...

Thumbnail of user amandar1556
Illinois
1 review
9 helpful votes
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November 16th, 2021

I cannot believe this company hasn't been shut down, and that their fake reviews are still the majority of what you will initially find when doing a quick search. DO NOT buy from them. So, You purchase the software online from imobie, then "Paddle" is who charges you $60 for two emails that do not contain clear installation instructions, and a fake license key. They tell you that your password is your email. It's not. You write them an email. You write them ten emails. Each email is promptly responded to by a person who is *just* coherent and apologetic enough to convince you that even though it is a different rep every email, it's not a bot. (It definitely isn't Jen or Carl or John, though, just in case you're wondering)
So "Paddle" let's you know that their stupid rep is super sorry that their merchant messed up, and that they have blind carbon copied this email to the merchant, and the merchant is going to get in touch with you any time. So that. Ones on for six months of your year long $60 subscription. Then one day you freak out and send like, 900 emails, and Sarah and Bill and Christy and James are all really super sorry and they all blind carbon copy the crap out of your emails, but dang it, imobie just doesn't even give a peep of attention. So then you offer to assist "Paddle" in gaining their attention and you ask for their super secret contact info. Paddle happily sends you a link that your virus protection software identifies as a highly dangerous identity theft virus. So you screenshot that and send it back to paddle. They are super concerned and blind carbon copy imobie right away to figure out what's up.
Okay, so this goes on like this for a really long time, and my thumbs are tired. But in April, as it stands right now, I'll be getting charged another $60 for my "subscription to nothing yearly renewal" from paddle.
Don't buy this thing. And for Christ sake, report this to the BBB people, because why is this company still boldly the top hit online with good reviews? Jesus.

Tip for consumers:
DONT

Products used:
None. Because it was a scam.

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Thumbnail of user johns8971
Hong Kong
1 review
9 helpful votes
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June 23rd, 2021

Bought a second-hand iPhone X but the seller didn't remove Apple ID, I knew the screen passcode only. IMobie's AnyUnlock helped me remove that. Thanks a lot!

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Thumbnail of user macies12
California
1 review
1 helpful vote
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July 26th, 2023

I forgot my Samsung lock screen password. A friend recommended DroidKit to me and it quickly unlocked it.

Products used:
DroidKit

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Shipping
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Thumbnail of user mollya16
California
1 review
12 helpful votes
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July 3rd, 2018

I like AnyTrans for iOS so much because it helps me transfer many photos from iPhone to my computer. It is very fast. Deserve five stars!

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Thumbnail of user josefh37
Germany
1 review
2 helpful votes
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October 14th, 2022
Verified purchase

Product "AnyTrans" does the transfer, but the transferred data is useless. No tech support. Do not buy this product

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Value
Shipping
Quality
Thumbnail of user angelicat78
California
1 review
2 helpful votes
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January 26th, 2023
Verified purchase

I purchased AnyTrans on 1/19/23 and never received the activation code. Right away I tried reaching out to both iMobie and 2Checkout (their partner company that managers their software purchases), but iMobie has not responded at all, and 2Checkout has only responded to say that they have shared my issue with the unresponsive iMobie. I have since tried to get a refund due to never receiving the activation code and having purchased another software called iMazing instead (it was not only less expensive--it did the job and provided me with the activation code immediately after purchase). IMobie continues to remain unresponsive, as does 2Checkout, while I await my refund. These two companies are unreliable, and I would suggest to all to not risk having the issue of not getting your activation code from them--even if you reach out for support from iMobie and 2Checkout, they are not helpful. Stay away from them.

UPDATE 1/30/23:2Checkout sent an email response saying that they issued me a refund. I verified that I have a pending transaction on my credit card for the refund. Although this finally worked out as far as the refund, having no communication from 2Checkout and iMobie for over a week from the time I purchased an item that should have been delivered to me immediately after purchase, gave me unnecessary added stress. Although I am grateful 2Checkout finally got back to me, I would still recommend iMazing as a similar software as AnyTrans. I bought the "one-time purchase for 2 devices" version of the software instead of the yearly version, using my education discount (30% off). The cost ended up being about $14 cheaper than AnyTrans. Without the discount, iMazing is still $2 cheaper.

Tip for consumers:
Do not purchase anything from iMobie unless you want to risk unnecessary added anxiety on having to wait for an activation code that likely never comes. I never got a response from iMobie about my order, only from 2Checkout. iMobie is supposed to handle actually providing the product to the customer (in the form of the activation code). It looks like for some of their products, customers receive their code in a timely manner, but why risk it? Use Google and YouTube to find alternative products.

Products used:
iMazing (from another company)

Thumbnail of user ivank133
Ukraine
1 review
8 helpful votes
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September 27th, 2021
Verified purchase

The iMobie AppTrans doesn't work as described on the website. The iMobie software appeared to be a complete scam.

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Thumbnail of user joseo583
Maryland
1 review
0 helpful votes
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September 10th, 2023

This company just still u money that programs don't workin RATS don't buy lemon‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

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About the business

Trusted by millions and free for all, iMobie keeps giving you the most reliable iPhone File Manager, iOS / Mac Cleaner and iPhone Data Recovery software.

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