• iMobie

iMobie

Is this your business?
Write a Review

Overview

iMobie has a rating of 1.7 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about iMobie most frequently mention activation code problems. iMobie ranks 215th among Mobile Applications sites.

  • Service
    49
  • Value
    47
  • Shipping
    38
  • Returns
    42
  • Quality
    45
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
26
See all photos
How would you rate iMobie?
Top Positive Review

“Woow... this porgram is very good!”

Ashley F.
4/27/23

Using AnyTrans for a while, it offers various useful functions, the main for me being the extraction of text from your iPhone or iPad. Imagine that you need to keep some nasty texts that someone sent you. This product can help you do this by easily allowing access via the backup.

Top Critical Review

“Gives the impression there is something recoverable but doesn't deliver”

Erik V.
9/3/24

The product gave me a sense that it could rescue my contacts but it did not restore anything, I asked for a refund but never even heard back. Don't waste your money.

Reviews (71)

Rating

Timeframe

Other

Thumbnail of user erikv156
Maryland
1 review
0 helpful votes
  • Send Message
September 3rd, 2024

The product gave me a sense that it could rescue my contacts but it did not restore anything, I asked for a refund but never even heard back. Don't waste your money.

Service
Value
Returns
Quality
Thumbnail of user davontam
Missouri
1 review
0 helpful votes
  • Send Message
March 2nd, 2024

Dont buy this product they will try not to give you a refund and it doesnt unlock your device complete scam
Still looking for my refund
Plus you get late response when trying to get help. If you are smart you will look past this application

Tip for consumers:
No

Products used:
Imobie

Service
Value
Shipping
Returns
Quality
Thumbnail of user anas802
New York
1 review
0 helpful votes
  • Send Message
February 11th, 2024

I bought phonerescue from them and the support I received to get it to work was ZERO. It's a buggy software that also causes system issues and it requires you to root(they suggest using other scammy harmful apps for this step as well). It's a waste of time. And then I opened a ticket to refund which has been pending for the last 5 days. I don't think I am getting back my money.

Tip for consumers:
SCAM!!!!

Products used:
PhoneRescue

Service
Value
Shipping
Returns
Quality
Thumbnail of user martink50
GB
2 reviews
1 helpful vote
  • Send Message
January 8th, 2024

They robbed me of over £50. They sell software that does not work with new phones, which they do not inform about. The money cannot be recovered, PayPay cooperates with these thieves. Stay away from them, they are a bunch of cheaters and liars. Report the site as a scam.

Products used:
Software

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshr247
Canada
1 review
6 helpful votes
  • Send Message
September 30th, 2021
Verified purchase

Oh crap. I just bought PhoneRescue but when I try to activate it, it says "Server Error". I've been messaging on Facebook, Instagram, Twitter and email, and have gotten no response. So I Googled "iMobie scam" and found this page. The 5-star reviews all sound fake. And the many 1-star reviews all say this is a scam and everyone has lost their money. Great. So now I have to call my credit card to try to get my money back. What a waste of time. Oh, and see attached images. It says Server Error to start, and then it changes to Your Order Information Is Invalid. So they can't even decide what excuse they're using to scam me. (By the way, I was trying to use PhoneRescue to recover my WhatsApp messages and it did show a bunch of messages that it was supposed to recover. So it seemed legit. So be warned - It might look real, but this company is a scam.) O

Tip for consumers:
It's a scam. Do NOT send them money.

Products used:
PhoneRescue

Service
Value
Shipping
Returns
Quality
Thumbnail of user chabr
Switzerland
1 review
0 helpful votes
  • Send Message
February 2nd, 2024

My lifetime license is not honored! I purchased a lifetime license of the AnyTrans app for Mac, which has since become AnyDroid.

I just changed computers and my license number no longer works, so it should be replaced.
For 2 months I have been asking for a new license number, after 6 emails or tickets triggered by iMobie, NO RESPONSE received, complete silence, as if I did not exist. So no respect for the customer.

I feel ripped off and I'm very angry the only advice I can give is: don't buy anything from iMobie, it's a bad company.

Greetings from Switzerland, R.C

Products used:
AnyTrans/AnyDroid App for Mac / Androïd

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnj651
GB
1 review
9 helpful votes
  • Send Message
June 13th, 2018

I did everything they asked, used the free version which claimed to have found he files. You then need to purchase the full version to do the actual recovery. They say that if it doesn't work they'll refund your money.
I bought the package, ran the programme and the files I needed were not there.
I made a claim for my refund and they give you a load of T's & C's which basically get them off the hook and out of the refund.

Definitely stay away, try something else, try anything else before you give these cowboys a penny.

Tip for consumers:
Expect to get the product quickly, but under false pretences. Do not buy anything else beofre wasting your money here.

Service
Value
Shipping
Returns
Quality
Thumbnail of user asyikeena
Singapore
1 review
8 helpful votes
  • Send Message
March 14th, 2022
Verified purchase

Do not buy. Bought to transfer whatsapp from Android to iPhone, but fails. Realised that there is auto renewal of subscription, but when clicked to cancel, there is error message each time. The refund option also does not work and used a s a front.

Service
Value
Shipping
Returns
Quality
Thumbnail of user catherineb561
Australia
1 review
26 helpful votes
  • Send Message
February 24th, 2021
Verified purchase

Not even one star! Total waste of money. Didn't recover what I wanted and now I am trying to cancel my "subscription" because I only paid for one year and now find out that it will automatically renew when due. When I try to submit my request I get "failed to submit. Try again later". Useless to request a refund after reading others' experiences.

Thumbnail of user ashleyf770
California
1 review
1 helpful vote
  • Send Message
April 27th, 2023

Using AnyTrans for a while, it offers various useful functions, the main for me being the extraction of text from your iPhone or iPad. Imagine that you need to keep some nasty texts that someone sent you. This product can help you do this by easily allowing access via the backup.

Products used:
AnyTrans

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasonb1862
China
1 review
8 helpful votes
  • Send Message
June 23rd, 2021

I bought AnyTrans about a year ago. The software interface looks great to me. I love its modern and minimal design. It helped me manage to back up my iPhone content. One of the greatest points is, unlike iTunes only allows full backup, AnyTrans provides a more flexible backup function. Overall, a not-bad experience.

Tip for consumers:
The product guide page would be helpful if you don't know how to operate its software.

Products used:
AnyTrans software

Thumbnail of user cheish
Nebraska
2 reviews
11 helpful votes
  • Send Message
April 10th, 2021

The software itself is decent when it works. I owned this for a couple weeks and it stopped working out of nowhere. I contacted customer service maybe 15 times now in 5 days. Can't get help or even a response. Stay away from Imobie... Apeaksoft is just as good. Tenor share and Stellar are good as well. But Imobie is hot garbage.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bridgetb54
Illinois
1 review
5 helpful votes
  • Send Message
June 19th, 2018

Poor customer service, only available via email. Takes 24-36 per single response. Responses are repetitive. I'm now on my 5th request for a refund, as the software was not able to restore my lost iPhone calendar. They requested a log from the software in which I sent them numerous times, and they said they were unable to read their own log. Still waiting on my refund, to which they keep asking me to try another software of theirs. Definitely will not. Wouldn't recommend iMobie to anyone!

Thumbnail of user mikej135
Florida
10 reviews
193 helpful votes
  • Send Message
November 1st, 2017

I purchased a download based upon info they supplied. The product was not usable on my device and I requested a refund. In broken English they said no and sent me a separate page of specs that were not available at the time of the sale. They also redirected the sale away from PayPal (without me knowing it). Because of that I cannot get a refund. Smart crooks. Finally got a refund. Because of Pay Pal.

Thumbnail of user ericl1539
Pennsylvania
2 reviews
3 helpful votes
  • Send Message
February 8th, 2023
Verified purchase

There instructions are outdated and after you follow the steps the software does nothing. The support sucks and they refuse to allow you to get a refund without closing their ticket which they won't let you close.

Tip for consumers:
Avoid its a scam

Products used:
AnyLock

Service
Value
Returns
Quality
Thumbnail of user mikel556
Arizona
1 review
5 helpful votes
  • Send Message
August 12th, 2018

I bought this program to transfer 1 file only from an older iPad to a New ipad I bought some on as a gift. It does not work and I was told it was because it did not support the newer IOS on my MAC. WHAT... only works on old systems. After over 2 months of back and forth I gave up and had found another solution. No refund so don't believe what they say about a refund. All a bunch of sales gimics.

Thumbnail of user alexo452
Florida
1 review
5 helpful votes
  • Send Message
March 28th, 2022

When I purchased the service to unlock my phone with Droidkit, all they did was to guide me through getting my phone to factory reset where all the data from the phone gets erased. Not only will you lose your data, but the factory reset is available for anyone to do without having to pay a penny. It's absolutely free to do. I will be asking for my money back today!

Tip for consumers:
I wish I had known that the advertisement was misleading. I was trying to unlock my old phone from a different phone company without losing my data. The product that this company offers is just a tutorial on how to reset your phone to factory reset. I have to mention that I tried to use the recovery feature, and it turns out that I would have to pay another fee to have access to it. At this point, I'm not going to bother because I can tell this company completely bogus.

Products used:
None

Service
Value
Quality
Thumbnail of user cm149
Colorado
1 review
8 helpful votes
  • Send Message
September 20th, 2016

This was useless for me trying to retrieve skype messages from my ipad. The website states that it can specifically recover certain data but it does not. It may show that there are 72 items in the skype app but AFTER PAYING you see nothing in the recovery folder on your computer. I wish there were more reviews that I would not have wasted my money.

Thumbnail of user kristenk65
Connecticut
1 review
6 helpful votes
  • Send Message
July 31st, 2019

The software did not work. I attempted to contact support several times. They take a long time to get back to you and then never Resolved the issue. They ignored me when I asked for a refund yet sold me a product that did not work. Absolutely do not recommend

Thumbnail of user thomasb744
New Jersey
1 review
10 helpful votes
  • Send Message
August 17th, 2019

First off, the software download had a virus in it, as detected by WEBROOT. Luckily, Webroot quarantined the software so that there was no collateral damage. Then the license key does not work. Says that the key came from a non iMobie website, even though the key came from an email sent by iMobie. I open a ticket but no response. Then i request a refund, but you can't do that unless you close the ticket. But the issue is not resolved and nobody will work on it if i close the ticket.

Thumbnail of user mariev106
New Hampshire
1 review
12 helpful votes
  • Send Message
February 18th, 2021
Verified purchase

PhoneRescue for Android product listed to work without needing a root. Software then tried to root the phone. It failed. It gave me a link to the company's top three picks of software to root the phone. Not a single one was real. I sent a refund ticket. When I went to check the status of the ticket it asked me to sign in to my account. I had never been prompted to create one so I chose sign in with google account. When I went to set up the account from there it claimed I already had one.

Tip for consumers:
Scam. Completely fake.

Products used:
Phone Recovery Android.

Service
Value
Shipping
Returns
Quality
Thumbnail of user surfsupdetail
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 6th, 2023
Verified purchase

Scam stay away. They will try to steal your money and they never respond after your purchase. They sent me fake codes that didn't work. And never responded to any email or Facebook message. YOU HAVE BERN WARNED

Tip for consumers:
Stay away they will steal your money well at Least try to American Express took care of it immediately and refunded my money. Sad so sad

Products used:
any unlock

Service
Value
Shipping
Returns
Quality
Thumbnail of user karapetj
France
1 review
0 helpful votes
  • Send Message
October 10th, 2023

Bad experience, bad quality, bad support no any ticket answer.
Bought anydroid to backup a phone despite following all advises and thorough rehearsals no connection were possible.
Asked for a refund and no answer.
Better try another solution...
Its a steal.

Tip for consumers:
To be avoided

Products used:
anydroid

Service
Value
Shipping
Returns
Quality
Thumbnail of user sousamichel7
Switzerland
1 review
1 helpful vote
  • Send Message
January 10th, 2024

I bought products, I didn't receive my activation code, sent many messages to fix it but no one answered. I requested a refund, the page has a problem...weird.

Products used:
I bought Anyunlock..... never used it

Thumbnail of user oszitrek
Hungary
1 review
2 helpful votes
  • Send Message
February 7th, 2023
Verified purchase

I bought Apptrans lincence, but never send the activation code.
Not answer the contact form, via email, or livechat(not live), or support ticket or my request refund.
But this stu*id imobie it doesn't suck.
Paypal get back my money. Thanks Paypal!
SCAM imobie!

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Trusted by millions and free for all, iMobie keeps giving you the most reliable iPhone File Manager, iOS / Mac Cleaner and iPhone Data Recovery software.

How do I know I can trust these reviews about iMobie?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about iMobie?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business