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ImportGenius

How would you rate ImportGenius?
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Arizona
1 review
2 helpful votes
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Amazing trade data, just looked up a Chinese supplier and found all his customers here in the U.S. I didn't even know I had that many competitors.

Date of experience: July 29, 2012
Florida
1 review
6 helpful votes
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Dishonest company. False information. Don't use this company. COMPANY WITH THE INTUIT OF JUST TAKE YOUR MONEY.

Date of experience: February 20, 2020
Nickie B. ImportGenius Rep
over a year old

How are we dishonest? Are you a client? What is false information? Can you please let us know?

Arizona
1 review
2 helpful votes
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Import Genius is what I was looking. Trade data was easy to find. Found what I was looking for.

Date of experience: August 25, 2014
Texas
1 review
4 helpful votes
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Very poor customer service
Not enough info on search

Date of experience: November 4, 2016
Nickie B. ImportGenius Rep
over a year old

Hello Jas,

I'm sorry to hear about your experience with Import Genius. Our Customer Service provided is an aspect of the business that we constantly focus on as a priority for ensuring our clients are happy and finding what they need. It is very concerning that you found the service was not to your expectations.

Please email me directly at nickie@importgenius.com, and I will ensure that we get this problem rectified.

Thank you for your cooperation.

New York
1 review
2 helpful votes
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Their employees were so helpful when I couldn't find the data I wanted right away.

Date of experience: May 21, 2013

Overview

ImportGenius has a rating of 2.9 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. ImportGenius ranks 9th among Sourcing sites.

service
7
value
7
shipping
3
returns
2
quality
8