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imprint.com has a rating of 2.1 stars from 2,153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about imprint.com most frequently mention customer service, delivery date, and yard signs problems. imprint.com ranks 454th among Printing sites.
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21,249 reviews
I was in a pinch for needing buttons and I could not be more pleased with my experience! Good quality and shipped in great time!
I ordered 100 glasses from this company and after being washed only one time, the print us coming off ALL glasses. We did not get ANY use out of them.
MY ORDER # IM9D48D*******.EASY TO NAVIGATE.CAN ORDER SMALL QUANTITIES (5). REASONABLY PRICED. LOTS OF OPTIONS TO CHOOSE FROM. I ORDERED CUSTOM MADE BUTTONS. UPON ARRIVAL, THE BUTTONS LOOK GREAT! VERY PROFESSIONAL PRINTING. GOOD ARRIVAL TIME. NONE WERE DAMAGED. WILL DEFINITELY RECOMMEND YOUR SERVICE TO OTHERS. GOOD JOB!
The pulpboard coasters were perfect for what we needed. And a good value for full-color printing. Ordering was easy and they arrived quickly. Would definitely order again.
I ordered 100 Koozies for my husband's birthday and they arrived in a timely manner, were much more reasonable than others, and they look amazing. Thank you!
I'm not sure why, but I was having trouble logging into my imprint.com account as soon as I had made it. I tried contacting imprint customer service and the man on the other end said he didn't even have an email or phone number on file to the account I had just created. I then tried live chatting with someone who DID say they had this on file.
I thought it was insanely annoying that my order was on hold because the billing and shipping address does not match. I had this issue because my company has multiple buildings so the order was to be shipped to a different building. I was very annoyed by this extra phone call because I imagine someone who is buying 50 - 200 lanyards would clearly be from a company and so this shouldn't be a rare occurrence.
The product itself is lovely and the website designing tool is very extensive and easy to use, but if you fix this issue flagging all orders with different billing and shipping addresses (even though they are less than 200 feet away from each other) this would have been a much better experience.
Received the wrong banner. Customer service completely not helpful to send correct banner. AWFUL!
All was great except the posts were not taped in well and arrived with one end split open. None were missing, so all was ok...but FYI, tape those ends a little better!
Website was super easy to use and really efficient! Buttons turned out even better than they looked online, and were really clear in the photo. Will use again!
Some of the wristbands are smudged. It's the lettering that didn't come out very good, which is a disappointment because I thought the images would be the problem.
Process was quick and easy! The lanyards look amazing! Would definitely recommend. I paid extra to have them manufactured in the US, so I received them very quickly!
So fast, great price. Color matching/print quality could have been better, but that may have been a problem on my end, not yours. Thanks for the great service.
Balloons arrived on time and in good condition. Size of custom print was pretty much as indicated on ordering page, was still much smaller than I would've preferred.
The website for design was very simple. However, the white lettering against the blue color I chose is hard to read in person. Online, the sample looked great.
Most sites are difficult to navigate, this one was fast easy and the cheapest one I`ve found without having cheap looking options! Very happy I found this website
Design on the product (face mask) looked great. Only problem is, many of the face masks have stitching problems causing them to split at the top and bottom.
I thought the experience was great and delivered at the needed time for our client. We have not yet seen the product as it is at our clients storage unit until our event on Saturday morning.
Some of the buttons were busted open/plastic didn't cover whole button when they arrived. The design was also a bit off but that was our fault for not paying for a proof
No surprises or problems. My order was exactly what I wanted and I was kept in touch with the process all along the way. Earlier than expected delivery was a welcome surprise!
Declined the proof about 3-4 times - didn't sound like they paid attention to what I needed to have changed and kept sending the same proof back until they finally got it right.
Amazing experience! Imprint was so quick in response time and delievery and they were flexible with my rushed order. Definitely will order from them again!
This was great and fast. After I places my order, I emailed them to add a white border. They said it might be too late, but when I received the sign, it had the border.
The website was nice and easy to use. The chat worked like a charm and was very fast. The signs are good quality but I'm not so sure about the lettering print. Time will tell.
If it's regarding the wristbands great. Lanyards... okay supposed to be silver lettering and is all the way around except on one one every one of them
I had a last minute, rush order, and everything was delivered when promised. The product was exactly as expected. I will be ordering again in the future.
Customer service was quick and responsive. The Mugs are good - but the logo seems to be stretched out on the cups.
Other than that overall good experience
If you order very simple things, its pretty easy. If You have even a slight change its very difficult to get any customer service in a timely manner. One cuatomer service person, after being on hold and dropped and tranferred to customaer service where there is a voice recording which tells you there is no one to speak with, hung up on me when I asked to speak to a supervisor. Why would you transfer me to a voice recording that you have to filll out a ticket after you spoke to me for over 30 minutes knowing my issues and not TELLING me its just a voice recording!
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We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.
