• imprint.com

imprint.com

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Overview

imprint.com has a rating of 2.1 stars from 2,153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about imprint.com most frequently mention customer service, delivery date, and yard signs problems. imprint.com ranks 454th among Printing sites.

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Positive reviews (last 12 months): 21.1%
Positive
4
Neutral
0
Negative
15

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21,249 reviews

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How would you rate imprint.com?
Top Positive Review

“Efficient and good quality!”

Lexi B.
9/26/24

I was in a pinch for needing buttons and I could not be more pleased with my experience! Good quality and shipped in great time!

Top Critical Review

“Do not purchase from this company!”

Shane B.
10/5/24

I ordered 100 glasses from this company and after being washed only one time, the print us coming off ALL glasses. We did not get ANY use out of them.

Reviews (2,153)

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Reviews that mention popular keywords

delivery date (24) customer service (232) yard signs (68)
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Arthur X.
0 reviews
0 helpful votes
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July 5th, 2016
Verified purchase

The price was better than most companies and I liked that I could save my design and come back to it. I just received my signs and they look great and seem to be of good quality

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Paul R.
0 reviews
0 helpful votes
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September 17th, 2015
Verified purchase

I loved the prices and quick delivery but it was very had to make the custom signs on the website and some how I got the wrong font it is very hard to read I thought I put in a different font I just wanted something clearly readable but what I got is not..

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Melissa D.
0 reviews
0 helpful votes
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April 15th, 2019
Verified purchase

I was very impressed with the lanyards I ordered. They were well made and arrived on time for the event I needed them for. I would definitely order from you again!

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Chrystal T.
0 reviews
0 helpful votes
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May 22nd, 2020
Verified purchase

The design and ordering process was easy to complete! The team was responsive when we had questions and needed support. Our signs turned out awesome! Great quality and a great price!

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Shannon P.
0 reviews
0 helpful votes
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May 26th, 2020
Verified purchase

I was happy with ease of sight but not excited that I had to start my design over... top of page said I had free shipping "today only" and that was never and option. Total bate and switch IMO!

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Melissa C.
0 reviews
0 helpful votes
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June 4th, 2020
Verified purchase

Was very disappointed that I had to reach out because you forgot to send me the installation rod for the yard signs. If I hadn't called, I would have never received them.

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Brenda M.
0 reviews
0 helpful votes
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October 10th, 2019
Verified purchase

The only thing that I would change is I need a receipt for my records. It would be nice to have a packing slip in the package. Other than that it was great!

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Geoffrey D.
0 reviews
0 helpful votes
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October 11th, 2020
Verified purchase

Signs looked good (colors were not exactly as we imagined though we did not request a proof prior to printing), are good quality and were delivered quickly.

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Matthew R.
0 reviews
0 helpful votes
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July 16th, 2020
Verified purchase

The print is as perfect as could be. It would have been nice to get some progress feedback; I didn't even know it had shipped until I had gotten it in the mail.

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Robbin W.
0 reviews
0 helpful votes
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September 11th, 2020
Verified purchase

The dispensers are working great for us. We did find the same thing at a lower price after we received these. That is the only issue that we have.
Thanks!

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Donna R.
0 reviews
0 helpful votes
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January 30th, 2019
Verified purchase

Super easy to navigate. I hope the product looks as it did on the order! (update: the order arrived as promised and they are exactly what I was hoping for!)

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Eryn Q.
0 reviews
0 helpful votes
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April 23rd, 2019
Verified purchase

Easy to order. Product did not match the proof. The message inside the wristband was blue on blue and unreadable. Ticket has been submitted but no response has been received.

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Allyson Z.
0 reviews
0 helpful votes
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September 2nd, 2019
Verified purchase

My only issue was that it was unclear what was eligible for free shipping, and it took a while for the customer service rep to help me with that question.

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Jennifer J.
0 reviews
0 helpful votes
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March 10th, 2016
Verified purchase

The shipping and production was a little expensive for being local (and i prefer to shop local) but I look forward to seeing the end product before making other decisions.

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Jennifer A.
0 reviews
0 helpful votes
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May 19th, 2020
Verified purchase

DO NOT ORDER FROM IMPRINT if you need the items for a specific date. If I could give them zero stars I would. I placed my order a month early. Based on the information I received while placing my order, (3 days in production and 4 days to ship), I would have my order in plenty of time for the 6 year old birthday. This is why I ordered from them. Other places were closed / significantly delayed due to the pandemic and accurately represented this on their website. Also because of the situation, I gave myself extra time. I followed up after two weeks and was told my order was 'in production', but they could not give me any specifics. I continued to follow up, asked for a refund, etc. They could not give me any answers. I received an email the day I needed the signs that said my order was in production. My order arrived 5 days after I needed it and is useless. I even went through the motions to place another order to make sure I did not miss any notes saying that production / delivery was delayed due to the pandemic. There was nothing. In fact my next order would have shipped faster than the first one was supposed to. 6 days total for production / delivlery. DO NOT ORDER from here. They are extremely unaccomodating and are totally misrepresenting production / delivery timetables. They will not give me a refund. Complete waste of money and terribly disappointed in the service.

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Daniel L.
0 reviews
0 helpful votes
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October 15th, 2019
Verified purchase

Easy to use design system. However, product received was little disappointing. Imprinted silicone bracelets font was very small compared to what was expected.

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Emily W.
0 reviews
0 helpful votes
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May 18th, 2018
Verified purchase

It was wonderful- i wish i knew how small the letters would have been and i would have made them different but i will reorder later when i am ready! Thank you

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Chris H.
0 reviews
0 helpful votes
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September 18th, 2015
Verified purchase

It was easy using the website and the time line of when the shirts came in at the right time. We needed them for Sunday for all our staff. Thank you for getting them here on time.

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Debra L.
0 reviews
0 helpful votes
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October 12th, 2020
Verified purchase

I had a few glitches with ordering online as it related to our logo, but the chat feature worked very well! Glad the feature was there since I didn't understand a few things. Overall - plesaed!

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Denny H.
0 reviews
0 helpful votes
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November 10th, 2017
Verified purchase

This was the easiest sign purchase I ever had. I have ordered signs in the past and it was a big deal. This was a simple as can be and the product is great. Thank you

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Reid M.
0 reviews
0 helpful votes
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March 18th, 2020
Verified purchase

I received several phone calls from more than one representative and was not happy with the way it was handled. In the end my product was delivered on time and just the way i wanted it.

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Orthell A.
0 reviews
0 helpful votes
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June 27th, 2018
Verified purchase

Ordering on the website was fast and easy. We hoped the product is just as good and it turned out to be. We received exactly what we expected and was promised.

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Jon Q.
0 reviews
0 helpful votes
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February 16th, 2016
Verified purchase

Easy to design and order, and fast. A quality product and the fastest shipping I've ever had. Great company to deal with. I'm designing a t-shirt now to order next week.

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Gail D.
0 reviews
0 helpful votes
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June 16th, 2018
Verified purchase

Great website, very easy to understand and fast. Ordered custom mugs and they were completed and shipped really quickly. The client loved them and they were just perfect.

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Gary K.
0 reviews
0 helpful votes
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May 1st, 2018
Verified purchase

I will give it 4 stars due to price and ease of website. Once product is delivered - I will update as needed.
Just received the product and updated to 5 stars. Love it!

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We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.

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