imprint.com

I ordered some basic 18 by 24 in real estate signs with my phone number and nothing else. Easy to design. The signs were rather flimsy and arrived with a slight crease in them. Price was reasonable.

The design doesn't show the same on my order confirmation as it does in editor, so I'm a bit nervous about how the button will look. Will wait to see end product.

ONCE I GOT THE HANG OF IT, DESIGNING THE BUTTONS WENT FAST AND IT WAS A LOT OF FUN. IT WOULD BE NICE IF YOU CAN GO BACK WITHOUT LOSING ANY DATA. I was also concerned with not being able to have all of my order combined for a single delivery charge instead of having to pay a freight charge for each button order I had. They were all shipped to me in one package but my freight was twice as expensive of what it should have been.

I placed my order based on the fact that I would receive it before a certain date. I contacted customer service to confirm this would still be the case after placing a ticket for incorrect artwork, I was confirmed that I would still get my order before my needed date. My order WAS LATE and I missed my event with my ordered product.

I received my yard signs without any problems. More importantly, they look phenomenal! Great color and the signs are currently holding up to the demands of an Illinois winter. Great product.

My rating is more a reflection of the purchasing experience, rather than the product. The product was of good quality and the printing looked great. The purchasing process was the worst I have ever experienced, due to unclear and mixed communication. I will not use this vendor again, or recommend them to others. If you have a simple order, and wide flexibility with shipping (an extra 3-4 weeks than what is quoted or shown on the website), you should be fine. My order was placed during the pandemic, and while I understand that impacts business and timing, an advertised 'slight' delay when I placed an order became a 20+ day delay when I checked in about shipping after the proof was accepted. So understand their advertising is subjective. Customer service is very friendly, however seemingly uniformed. Each time I called I received different answers based on who I spoke with. Again, friendly folks, there just needs to be clear communication and transparency from the website/advertising, to ordering, to proofing, to shipping, etc. Hopefully the company is able to make some changes so others do not experience what I did.

The shirts color seemed brighter on the computer so I decided to use black font on the shirt, when I receieved the shirt in the mail I saw it and it was very dark so I couldn't even read what the shirt said. So I had to get another shirt.

Adrian was wonderful! He walked me through every step to custom design an order for hand fans and helped me place the order to ensure that they will be received in time for our event.

Exactly I just would of put only 1 longo on it and centered it up of know it fully raped around. But there grate we make the changes in n the next order. You did what we ask that's

Easy to order - reasonable product and shipping pricing - was able to make the design I wanted - great quality of product when it arrived. I will def use this site again.

I had two different customer service experiences.

The first was wonderful. I had an issue with my design rendering after completing the order and the customer service agent kindly assisted with correcting the design to the correct one very quickly. He was extremely helpful.

The second experience was terrible. I ordered rush production, rush shipping(1day, 1day) services for my shot glass. However after a few days of it not arriving I called the company only for the customer service agent to inform me rush shipping only means they would ship it from the warehouse within 1 day, it would still take 1 week to arrive. This is ridiculous, the wording on the website intentionally implies the product will ARRIVE within a day of being sent out. On top of all of this, the customer service agent had absolutely no clue why this was misleading and was not helpful in any way shape or form. This experience was extremely frustrating because it revealed how little the customer service agent knew too.

The glasses themselves were fairly good quality, of the 150 ordered, only about 5 had any defects(defective printing).

I love the concept that the products are made in the USA with USA workers. Once the balloons were printed and received, the were excellent and exactly what I wanted and expected. I did have a problem getting your team to print my balloons as ordered and they continuously delayed the order from going into production by demanded better and improved art work for nearly a week which was very frustrating. Finally when I said I would cancel the order since they could no longer get it to me on time they said, "Oh, we can waive the art quality issue and go to production with your approval!". So I agreed as I would have done on day 1 if the option was presented. You agree to get them to me by 10/21. Getting the balloons "out of production" from 10/18 to 10/21 and into shipping was a hassle until again I decided to cancel the order, suddenly they were ready to ship overnight on 10/21 and I received them hours before my event on 1022. I'm glad I did, but it tested my patience to get the balloons in Gettysburg on time as agreed to.

This was the easiest site to navigate through I've encountered thus far. They contact you to make sure what you've asked for is what you actually want. Kudos to IMPRINT! Will definitely order again

It's good for making fast signs and send my forms to officials without any problems! Good job!...

Easy to use. Needed signs to meet a deadline after another sign company failed to fulfill my order in time. Signs came very fast and packaged really nicely. Worked great for our company event.

Imprint was quick and easy to use. I uploaded my own art work and was done in under 5 minutes.

I paid $50 to have the shirts delivered on June 2nd. I received an email on June 2nd stating that they were just going into production that day. I called customer service three times. The first two times I sat on hold for 25 minutes, each time, and was hung up on. Once I finally spoke to an agent I was told the shirts would be overnighted and I would receive 1/2 of the shipping cost back. I still did not receive the shirts on June 3rd so I called customer service again. Again I sat on hold for 20+ minutes and was hung up on. The 2nd time I was able to get through. The agent had no explanation for why the shirts had not been shipped. I finally received the shirts on June 4th, but still have not received my refund. The quality of products ordered was good, however I would not recommend imprint.com. This was easily the worst customer service I have ever received.

Payed for accelerated delivery - ended up having to pay more because i didnt get the right associated mailing option - not super clear. Did like the mug though.

Very high quality (sturdy) designs. The actual printed text wasn't perfect (some small blotches here and there), but it is barely noticeable from a distance and that's all I could ask for.

It was extremely easy to upload my own artwork for a custom double-sided sign. I had several questions about my order which were answered promptly by an on-line chat with a customer service person.

All badges content prints are slanted and not aligned, despite of talking to customer service after reviewing the preview showing the confirmation.

Fayaz

Your ordering was relatively simple. The only thing was that I couldn't option out of paying for 3 colors, which I didn't use and it also want clear how many stands were coming with the order.

They were able to have a very quick turn around time for the coasters I purchased. The quality was decent, not fantastic but good for the price. Also it should be noted I paid extra for them to be made here in the U.S.

The reason why I am giving this one star for the product is that the ink or something else they used on my full color coasters was awful! The coasters were shipped shrink wrapped and boxed together. When we opened them up they smelled extremely toxic. So bad that I wasn't able to give them to the venues I bought them for till 2 weeks later.

We had to lay out the coasters side by side with fans blowing over them in a ware house for over 100 hours in order to let them "off gas" their nauseating fumes! In fact when laying them out, several employees including myself experienced bad headaches from the fumes!

Then I reached out to customer service a week ago to tell them what had happened and hopefully get some sort of clarification on why this problem happened. I used the proper channel to reach out to them using my order number and even including pictures of the coasters being laid out. It has now been 6 business days and have heard no response from anyone in the company!

I ORDERED AN ADULT CUSTOM MASK WITH COMPANY LOGO. THE MASK IS SO SMALL IT WONT EVEN FIT A SMALL CHILD. I TOOK PICTURES AND SENT THEM THIS INFORMATION. THEY SAID THEY COULD NOT DO ANYTHING THE 1ST TIME. I EXPLAINED HOW DISAPPOINTED I WAS WITH A USELESS $18.00 MASK SO THEY EMAILED ME SAYING THEY WOULD GIVE ME $1.80 REBATE.
UNBELIEVABLE!

A little hard to navigate through changes shirts were wrong color and I have to pay to have them shipped back and was treated very rudely. Will never buy from this company again