imprint.com

Website was easy to follow to order. Items arrived before delivery date. All looks great, completely satisfied.
Thanks you.

I like the design tool. Matthew helped with shipping and photo issues and did an amazing job. Highly recommend!

The yard signs look fabulous and the colors are perfect thank you so much!
Holly Springs United Methodist Church

Great turn around time and I appreciated the updates on where my shirts were in the process. Thank you!

The product delivered was exactly what we ordered and shipping was quicker than expected. Very happy with our purchase.

My first stop from the list in Google, pricing is excellent and ease of designing a sign is terrific!

The online design tools are very helpful. My only wish would be that magnetic backed buttons be made available instead of just the stick pin backing.

It took longer than I thought it would to arrive but I also assume that's a sign of the times right now with things being delivered

Working with Imprint was a very bad experience. On 2/18 I tried multiple times to order via the website and was kicked out as soon as payment information was submitted. I called both the customer service number and the sales number to confirm the shirts were ordered. Due to the time of day, the only number staffed was sales. I was on hold for 45 minutes when she answered (understandable due to it being limited staffing). The sales rep could not answer my question and said to call back the next day. Before calling I tried the website once more and it worked. Shirts were ordered 2/19 and needed by 3/1. I paid for expedited processing and 3 day shipping (6 business days total). Shirts should have arrived 2/26. On 2/20 i received an email advising the shirts were being processes, when i had not heard any updates by 2/24 i called the customer service number again. From there the representative said he would open a ticket and get my shirts expedited. He said they should be able to delivery by 2/27. Two days later i received an email the units had shipped, via FEDEX ECONOMY and would not arrive until 3/4. I responded to the ticket that i needed an immediate call back and have still not received a call.

The shirts arrived 3/3. The graphics were fine, but the lime green color i ordered was basically kelly green with yellow specks making it look faded. The lime color looks very bad.

My husband trained for a marathon for 5 months, we had family come into town to support him and shirts were ordered for all of the kids. I asked multiple times if the shirts should make it as i easily could have cancelled the order and had them made locally. I expect a full refund on the shirts and would really like an apology since it seems as though the company could care less that i tried to expedite the shipments and spent hours trying to get details on the shirts. What a hassle.

The design process was easy and straightforward. Our wristbands arrived on time and exactly as requested/designed. Thank you!

Received my products earlier than expected. Quality is perfection. Price is incredible. Will continue doing business with IMPRINT.

We needed our order quickly. Changes needed to be made. Customer service was AMAZING! Thank you so much.

Quality was good
Arrived prior to ceremony
You need to fire your customer support staff that answers phone

Appears there were printing issues on some of the signs so they were reprinted correctly without my intervention.

Easy to use. Good selection. Fast Service.
Great customer service.
Will repeat order as needed in the future

They changed the minimum order quantity after our order was confirmed/approved, and refused to fix their own error

Thank you all very much... Could I order more of the same shirts & design if I call by phone?... PLEASE let me know...!

The entire experience was horrible! I will never order again from Imprint. I paid for express shipping/ processing and my order was to have been delivered on March 3. When I tried to call customer service I was hung up on 4 times, Kamil was the name of the 2nd rep I spoke to on that Tuesday when my order wasn't here and he actually called me back after 5pm. When I asked him why he said that he had to talk to production and couldn't do so with me on the phone. I asked for his manager and he hung up on me a 2nd time. The next morning I was hung up on immediately after on hold for 10 minutes so I called back and asked the name of the rep I was speaking to and she hung up on me. My only saving grace was Clint in sales. I did get my order on Thursday the 5th with only 1 hour before the event. The t-shirts were poor quality as there were spots in the graphic that had no print and although they were supposed to be unisex, I only got 1 that was, the rest were ladies t-shirts. Very poor customer service, you cannot talk to a manager or supervisor to save your life, as Kamil explained "our managers do not just sit at a desk to take calls from customers". The only suggestion I can give is " think twice before you order, this company is not worth the hassle".

I should have gotten a sample first. Its my fault. The lanyards at 36" are just too short. I wont give these to the employees.

EASY USER FRIENDLY! My client was specific about what they wanted and IMPRINT helped me all the way. Through communicating through phone calls and tickets.

I RECEIVED MY ORDER THIS MORNING AND SO VERY PLEASED WITH IT. THE QUALITY WAS HIGHER THAN I THOUGHT IT WOULD BE. I'LL BE ORDERING FOR MY EVENT AGAIN NEXT YEAR IF NOT BEFORE.

Imprint.com told me immediately that the order would take a little longer. The sign quality is great.

Quick turnaround time, everyone loved the products and staff was very helpful with assisting with any questions.

Loved our Custom Buttons! Placing an order was simple and the product was received quickly!

Thank you!