InboxDollars has a rating of 2.7 stars from 1,799 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about InboxDollars most frequently mention gift card, personal information, and phone number problems. InboxDollars ranks 4th among Work At Home sites.
I highly recommend InboxDollars for anyone looking to earn some extra money online. One of the things that sets them apart is how quickly and fairly they make payouts. I'm always amazed at how fast I receive my compensation after completing surveys or other tasks on their platform. It's clear that they prioritize their users' time and effort, which is greatly appreciated. Overall, I'd give InboxDollars a 5 out of 5 stars for their quick and fair compensation practices.
I'm completely dissatisfied with Inbox dollars. Every thing was good until I completed my latest offer. I was supposed to receive $120. I was given $12. It's ridiculous and bad business. I screenshot my offers upon acceptance so I have the proof of what I was owed. I've heard from others about this happening but I had hoped for better.
It's been 2 weeks and I haven't received a $100 Mastercard redemption, after it said that after processing on November 1st, 2023 that it would deliver within 2-3 business days. Otherwise I would rate this app/company/website closer to a 4.75/5.
Products used:
Mastercard redemption
Date of experience: November 16, 2023
This website is a complete scam! They reel you in for the free $5 but anything after that is bull crap! You can make way more at other survey sites. I clicked on a link on inbox dollar website to download a game and play through level 15 and make $30. I did EXACTLY what they said to do and when I reached out for status of my payment (which you can only do 7 days after you complete it) and received an email back and said I am I eligible because I used a 3rd party?! I used the link THEY said to click on! Don't waste your time with this one!
Tip for consumers:
That this company is a ripoff
Products used:
See review
Date of experience: November 16, 2021
I waste a lot of time starting on surveys that say I am a good match until I am halfway there to get told unfortunately not a good match. However, I have finally made it to 30.00 to cash out which is a delayed process. 2 weeks waiting. You have to keep the account active in order to receive what you have already earned. Customer Service through chat is good but you may want to write down your survey number before starting just in case you run into some problems. Rejected a lot but there are some potential ones. The spin the wheel for cash is bogus! You will be lucky to get a survey cash bonus but NEVER have I won and cash towards my dollar amount. The wheel will stop on cash and start back just to get you on no win, one token or cash token under. 25 which is rare.
Good luck with it. My account will stay open because in only my spare and boring days will I take advantage of the extra income.
Date of experience: November 20, 2016
Have been a member of Inbox Dollars for almost 5 years. In order to get any money, the first time you have to reach $100. Took me 4 years, they paid quickly. After that initial period, I have made a little more - up to $65 in a year now. The biggest problem is the surveys. If you were diligent and kept trying to do them, you could make more money but it is so hard to qualify for one. Lately, I have spent almost 10 minutes answering questions only to suddenly not qualify. So, after 10 minutes asking if I bought this or that, I do not qualify. Gee, seems like you got all the info needed, and then will not pay. Annoying!
Date of experience: January 27, 2018
Love the app! It has saved me on numerous occasions with needing a few extra bucks right on time. The surveys are easy enough, paid emails and offers, plus scanning receipts! Who could ask for more ways to make extra cash in one spot and actually MAKE MONEY?
Date of experience: April 12, 2023
0.02 for paid email. You get rewarded for half of them. One of them said. Use inbox search engine for three searches get rewarded. I typed craigslist and a virus rolled in. My brand new iPad Air 2 locked up on me.
I did a few surveys. They ask you all these questions then in the end they say... sorry you don't qualify. I call it a scam. They get all the information they need then DQ you. You need $30 before the pay off and read other reviews... how many actually get paid and how many never got their credit. Don't waste your time on this one?
Tip for consumers:
Don't open search engine. It's a virus!
Date of experience: January 19, 2016
I've used InboxDollars for a number of years. Periodically they will just delete your account out of nowhere! The site does work and I have received payments/checks in the mail. But every couple of years or so, they just seem to delete your account out of the blue with no reason/explanation at all. Of course you can just create a new account and start over; but it's aggravating, especially when you had some $. I would recommend you request your checks ASAP when it hits the $30 limit mark for requesting a payout/check from them. If you let your $ stack up for a while and then they delete your account, you lose all the money you had saved. Fair warning to anyone who wants to try this site.
Date of experience: March 19, 2021
Not worth it. You never get credited for surveys you take, they will do absolutely everything to get out of paying you, they didn't want to pay me so they blocked me from live chat after complaining several times that I didn't receive credit for something, and they of course have no phone number to be reached at because they don't want to have to hear these hundreds of complaints about being a scammer company when they already know they scam people. Horrible, horrible company.
Date of experience: August 16, 2017
Extremely poor customer service. I could only speak to them via online chat - which becomes email correspondence. I was told that my issue (I deposited the Inbox Dollars check and it was returned to my bank, causing me to be charged $19 for a return fee) had to be escalated to the Accounting Department, and that I would hear back in 24-48 hours. 6 days later I contacted Inbox Dollars again, to be told they would create a follow up ticket for the Accounting Department and that I would hear from them in 24 hours. More than 24 hours later, I received a generic response of "we are not responsible for bank fees - please refer to member service agreement when you initially signed up". Utter bull$#*!!
Date of experience: May 27, 2020
Legit website. Be sure to read the small print. Almost impossible to fulfill the requirements for the games for free, but for stuff you might have already done anyway can cash out a decent amount of money. Probably the only website I actually find worth keeping up with
Date of experience: September 13, 2021
To be perfectly honest I thought it was a scam but seeing as the pandemic shut slot of stuff down I started playing more games and this said it would pay to reach certain goals so just kept at it. Long story short it is not a. Scam mad 50 bucks payed to my PayPal directly, only thing I would like to see is more games I'm a true gamer.
Date of experience: October 30, 2020
So I don't really do this for an income but just to make a few extra dollars($27). Now I don't get on the site every day because it isn't worth all that. Every once in a while I'll get on and try to get a survey. I'm lucky if I can get one and it's usually for some ridiculously low amount of change. Usually just end up spending 20-30 minutes trying to qualify for a survey. So there is that. Now about the other offers... so I applied and got approved for fingerhut and never received my payout. Hah then they tell me they can't give me the payout because I waited too long. So basically I'm screwed because they never sent it and I didn't pay attention. It's a pretty smart way of not paying out money. Needless to say, I'll just keep doing the emails and leave it at that. Maybe I'll get a check in a year, maybe not.
Date of experience: July 25, 2016
After taking surveys for months, giving my best, honest, thoughtful answers, and collecting my cash, you suddenly cut me off, without warning, saying I was, all of a sudden, doing it wrong. I have no way to ask you what I suddenly did so wrong! I was nearly halfway to my $30 gift card! I had to crawl the rest of the way, one penny at a time by doing months of your 1 cent scratch offs... which I once thought were fun, in-between surveys... So heartless and unfair! I enjoyed the surveys and did not cheat!
Date of experience: October 9, 2020
I am very aggravated and disappointed. I can't use the card at all so far. I have no instructions. And I don't have tap to pay. So basically I got swindled.
Date of experience: February 9, 2024
I've been a member of Inboxdollars for more than two years. You will not get rich, however my year to date is 185.00 money is didn't have. So there is money to made if you take the time to play and complete activities everyday.
Date of experience: April 14, 2021
InboxDollars is the best app ever! This app is for the normal average person who has a little extra time to spend on their phone and get paid tons of money to do it I mean who doesn't want to do that?
Tip for consumers:
Enjoy yourself
Products used:
All of them
Date of experience: June 29, 2021
I have been trying to get paid for 2 months! Opened 4 tickets to fix issue, and got no answer. Says might take up to 30 business days to get response. It's been 65 days! No answer. I have hundreds of dollars on there! Made requests through PayPal and Mastercard prepaid, and I get no confirmation or nothing! I get no answers from inbox dollars! Complete and total scam. They don't even respond to their open tickets! Stay away from this site! I've seen numerous reports They just close out individuals accounts instead of paying them! Total fraud!
Date of experience: May 13, 2023
This site is legit, I've already received a check for $43. But it takes a while to accumulate that kind of amount. Also, you have to accept that you will NEVER be in contact with any kind of customer service. If you use a separate email for all of the offers, then you won't have to deal with the spam email they send and it works out alright. Other than that it's a decent way to make some extra cash.
Date of experience: June 3, 2012
Don't waste your precious time, If they told me earlier I would not waste my time on there. You would never get your money out. I am still yet to see anyone that actually got a check from inbox dollars
Date of experience: July 15, 2011
It takes patience to reach the first 30 dollars but they do send you a check.
I got mine two weeks after requesting payment.
I don't qualify for a lot of surveys though because I don't have children.
They never terminated my account even though I was inactive for a year.
I like that you get paid not a lot but it's still something for downloading apps and for your searches.
I wish they pay a bit more but if you keep at it daily you can make some extra cash. Think of all the time you waste online playing games, they don't pay you a cent!
I say thank you. It is a bit like a game to me..
Date of experience: June 23, 2015
You can make quite a bit with all the surveys and offers at InboxDollars.
Never a dull moment, you can always find a new earning opportunity.
Date of experience: March 12, 2024
I wish I could complete more surveys.
Ok site but slow to earn.
They do pay fairly quickly, where you're ready
Date of experience: August 30, 2023
I have been using www.inboxsollars.com now for about 1 and 1\2 months now and I am totally satisfied with my experiences. I have earned about $40 in gift cards with ease doing fun activities and accessing new services and apps that have been a true benefit to me. Thanks for this easy opportunity. I was able to cash out with ease and got payment quick. I did have a little trouble with my credits from one of the sponsoring companies, but the customer service team handled my issue quick fast and resolved to my liking. Thanks again! I look forward to many more rewards to come!
Date of experience: January 18, 2021
1.2 cents to open mail - pays most times but will take forever to cash out.
2. Surveys that pay 25 cents here pay 1 - 2 dollars on site they originate from. Meaning this site is keeping the difference! Go to original site without going through inbox!
3. Offers - May pay in full right away, may never pay at all.
4. Cash out - Reach 30 dollars cash out for 27 dollars. A 3 dollar fee to cash out which can be avoided if you add another 10 dollars in 30 days (yea right). But the 3 dollars is given back as a credit to your account.
KEEP doing stuff on site until check arrives or account will be discontinued and you will not get paid.
Bottom line waste 2-3 hours a week here and maybe get 27 dollars a year for it... MAYBE!
Tip for consumers:
Don't!
If you do document everything and prepare for a long fight if calling them out for non-payment.
Date of experience: March 28, 2015
It's a real way to win and earn a bit of pocket money. I once scratched to win $100 PayPal Gift card. Customer service is slow to reply. I'm having some problems getting paid on the Public App Offer and the sierra Club Offer. Sent an email to customer service, have not heard back with answers in a while
Date of experience: March 17, 2021
It's so easy to earn money fast. Some of the simplest ways to pass time and make a little cash. The games are pretty entertaining too. Takes like 5 business days total to cash out but still gets 5 stars because it's already free money. Can't complain.
Date of experience: June 17, 2021
Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!
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Natalie,
A virus is no fun for humans or computers!
I can assure you we have thousands of members who use the search feature daily and it's powered by Yahoo so it is safe to use.
It is possible when you searched and then selected a result (From the list provided after searching that word/term) that it could be directly related to the site you selected and not related to the Search page itself.
We do have a minimum payment amount of $30.00 to reach and we disclose this to new members prior to joining. http://www.inboxdollars.com/pages/terms
We also have the requirements for payment and the payment options listed in the Support Center and on the Request payment pages.
InboxDollars is actually independent of all the links on our site as the surveys, offers, videos, and other features are provided by third party advertisers.
It is quite common, although frustrating to be trying to take a survey and be disqualified but when this occurs it means that the survey provider has already obtained all the responses they need from a certain demographic such as yours and no additional information is needed. They do not collect unsuccessful completions so members are paid when they successfully complete the survey.
We understand that our site is not for everyone but with several million members who have earned over 40 Million to date it does work for some but we are glad you tried it but we are sorry it was not a great experience for you!
If you want to try it again and if we can help in anyway be sure to chat with us or contact us via email from the Support Center Chat links - we love to help our members!