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    InboxDollars

InboxDollars

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Overview

InboxDollars has a rating of 2.7 stars from 1,797 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about InboxDollars most frequently mention gift card, personal information, and phone number problems. InboxDollars ranks 4th among Work At Home sites.

  • Service
    708
  • Value
    704
  • Quality
    695
Positive reviews (last 12 months): 42.5%
Positive
93
Neutral
8
Negative
118
View ratings trends
202
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How would you rate InboxDollars?
Top Positive Review

“The "inbox dollars: fast and fair compensation" review”

Jeanette H.
7/11/24

I highly recommend InboxDollars for anyone looking to earn some extra money online. One of the things that sets them apart is how quickly and fairly they make payouts. I'm always amazed at how fast I receive my compensation after completing surveys or other tasks on their platform. It's clear that they prioritize their users' time and effort, which is greatly appreciated. Overall, I'd give InboxDollars a 5 out of 5 stars for their quick and fair compensation practices.

Date of experience: 7/10/24
See positive reviews
Top Critical Review

“Ridiculous and Unfair”

Bryan N.
12/11/24

I'm completely dissatisfied with Inbox dollars. Every thing was good until I completed my latest offer. I was supposed to receive $120. I was given $12. It's ridiculous and bad business. I screenshot my offers upon acceptance so I have the proof of what I was owed. I've heard from others about this happening but I had hoped for better.

Date of experience: 12/11/24
See critical reviews

Reviews (1,797)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (86) survey site (61) phone number (21)
Thumbnail of user chanicej
Pennsylvania
1 review
0 helpful votes
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April 12th, 2024

I can't use my gift card for 10 dollars. I tried to use it at the store and it was declined. And I am very upset about it.

Products used:
Na

Service
Value
Quality

Date of experience: April 12, 2024

Thumbnail of user jodirn
Pennsylvania
1 review
0 helpful votes
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April 11th, 2024
• Updated review

I don't shop and only click email, take a few surveys and love playing the games. I cash out about every 3 months or so and I just love it

Products used:
Received gift cards

Service
Value
Quality

Date of experience: April 9, 2024

Got payment quick
July 9th, 2021
• Previous review

Easy to earn and super fast to payout. We got it within a few days. A lot of choices for gift cards.

Products used:
I usually just click the emails, but I do enjoy playing the games too.

Service
Value
Quality

Date of experience: July 9, 2021

Thumbnail of user kensleys
Washington
2 reviews
0 helpful votes
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April 11th, 2024

Haven't gotten my gift card yet it's been a week but other than that it is great and awesome 👍🏼👍🏼👍🏼👍🏼👍🏼

Date of experience: April 11, 2024

Thumbnail of user shekak
New Jersey
1 review
0 helpful votes
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January 23rd, 2024

The overall program is getting better at the various ways to make money. The app isn't showing my earnings and doesn't allow me to upload receipts or take surveys. Most of the time it won't even sign in, saying connectivity issues

Service
Value
Quality

Date of experience: January 23, 2024

Thumbnail of user terencem163
Illinois
1 review
0 helpful votes
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March 25th, 2024

As far as games go Monopoly in particular, never got paid for download and reaching the levels I reached

Products used:
Inbox dollars

Date of experience: March 25, 2024

Thumbnail of user jeffs2581
Washington
1 review
0 helpful votes
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April 13th, 2024
• Updated review

InBoxDollars Survey app
I choose Google Play Cards for E-books. Quick and easy. Cash out
www.inboxdollars.com

Products used:
Google Play Gift Card

Service
Value
Quality

Date of experience: April 11, 2024

IBD Cashout
January 3rd, 2023
• Previous review

InBoxDollars very easy cash out process.
I choose the Google Play prize for Books and inapp purchases

Date of experience: January 2, 2023

Thumbnail of user ginas303
California
7 reviews
14 helpful votes
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January 17th, 2024

As a member of Inbox Dollars since 2002, I've had no issues up until it was recently acquired by another company. All website/app support is now automated. All answers that I've received concerning not getting paid for downloading and reaching the required levels, are automated responses that have nothing to do with my original question. I've attached proof of downloads and earnings reports, yet get the same automated response, "We want to bring your attention to an exciting update. Here's how you can access the offer details...Thanks for being part of our community. We'll keep giving you great offers and services."

Based upon lack of valid support, I feel this company has turned into a scam and most of their reviews are from employees and their families.

Date of experience: January 17, 2024

Thumbnail of user brianad86
Washington
1 review
1 helpful vote
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January 12th, 2024

I cashed out 30$ to a prepaid Mastercard, got the email with the code to redeem 2 days later, however an error came up to call customer service, which I did, and could not be helped because I could not provide the "sponsoring company" I read the entire summary of prepaid MC to the rep, but nothing matched. He instructed me to contact inbox dollars, which there is no phone number only an email that takes up to 30 days to reply. A previous attempted contact to inbox dollars customer service email yielded in an automated response 3 weeks later, to wait for a real response for another 30 days. Very frustrating to say the least

Products used:
None yet

Service
Value
Quality

Date of experience: January 12, 2024

Thumbnail of user toofaroff
Nevada
1 review
0 helpful votes
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February 1st, 2024

No joke. IBD is an easy way to make real money while you are passing time. Paid surveys, cash back after buying the things you are already going to buy, get paid to play mobile games and more. It's fantastic!

Tip for consumers:
Also, customer support is super helpful and quick taking action.

Products used:
N/A

Service
Value
Quality

Date of experience: January 31, 2024

Thumbnail of user jamied372
Missouri
1 review
0 helpful votes
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February 8th, 2024
• Updated review

I have been using this site for a few years now. I don't spend a lot of time on it, however I spend enough on it that I have cashed out a few times and used the gift cards on other things I needed or wanted.

Products used:
I got a gift card

Service
Value
Quality

Date of experience: February 6, 2024

Great company
October 3rd, 2021
• Previous review

I have been using inbox dollars for years and I love it. It is fun and easy to use and helps with a little extra cash here and there.

Service
Value
Quality

Date of experience: October 1, 2021

Thumbnail of user santosd14
Michigan
1 review
0 helpful votes
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February 3rd, 2024

Inboxdollars lately haven't pay me for every finished survey that made.
When I finished they already took my time and the information they need from my questionnaire survey
Then got a message
Isn't the right fit for you
That way I don't get paid
So that means to me thanks for nothing.

Service
Value
Quality

Date of experience: February 3, 2024

Thumbnail of user gyn
California
3 reviews
5 helpful votes
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December 28th, 2023
• Updated review

So far, in every year, I earned approx. $300 to $350 with surveys and few other offers (games, receipts of my purchases in the grocery store, etc.). Good thing to spend time; it is relaxing and I get money for it. You won't be millionaire with this, but it is great pocket money. You can ask for your money as a gift cards (there are fifty or more different gift cards), or PayPal.

Products used:
I still use the inboxdollar.com website :)

Date of experience: December 27, 2023

$916, so far :)
November 5th, 2021
• Previous review

So far, I earned $915 (this is on my PayPal account already). I just simple love the surveys, the offers, the games. If you have daily one free hours, it is just great. You won't be millionaire by this website, but it is excellent brain exercise and - at least for me - makes me away from the stressful thoughts. Come, and try it!

Date of experience: November 4, 2021

Thumbnail of user sharaen
Illinois
1 review
0 helpful votes
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January 31st, 2024

I cashed out two payments for one $50 egift card and one $30 egift card both with MasterCard and I tried using them on a few different websites but they didn't work. Then when activated them on the redeem website, it made two separate accounts when I already created one before I got the codes to redeem. Another thing, my phone isn't compatible for the tap and pay feature.

Products used:
Egift card through MasterCard

Service

Date of experience: January 31, 2024

Thumbnail of user jenniferm5975
Florida
1 review
0 helpful votes
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March 7th, 2024

Inbox dollars claims to reward for game levels completed that they chose. After completing levels in two of the games and not receiving credit, I submitted the activity request form provided. As soon as the form was submitted, I received an email immediately (which was obviously an automated email) stating that I did not provide enough support to demonstrate that I completed the required levels. I followed up the response with additional screenshots and a thorough explanation of the levels completed and when I completed them. They never responded back to my request for credit! I was scammed out of $35 for reaching level 71 on Monopoly Go, and $26 for reaching levels 20 and 35 on Merge Gardens! The time I spent to achieve these goals I cannot get back! It was a complete waste and there is absolutely no reason why I wasn't credited. I have never used an app to track game progress or anything of this sort but I definitely would not recommend Inbox Dollars for this! I might try swagbucks or Benjamin's or something else, they have to be more reliable than this!

Products used:
Games/Offers Cash Rewards

Service
Value
Quality

Date of experience: March 7, 2024

Thumbnail of user braydend8
Minnesota
1 review
0 helpful votes
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January 5th, 2024

They will not pay you for an issue on their end - I completed multiple projects, had proof of completion (receipts, date stamp, etc) and they denied saying it was my error. This site is probably one of the absolute worst ones to work with, because their customer support DOES NOT CARE.

The business states they value members input and activity; however, actions on not supporting said member prove otherwise. I will never be using this site again and I would recommend others look to other better sites to make a little extra cash. The other downside is once you have $$ to get a gift card, it can take another 10 days to even get approved. Waste of time, as you need to follow-up way too much

Service
Value
Quality

Date of experience: January 5, 2024

Thumbnail of user paulam1783
Michigan
1 review
0 helpful votes
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January 18th, 2024

The heading says it all. I wanted to claim my earned money but my account was somehow locked, and I would need to give them tons of personal I.D. to reopen it. I didn't want to do that, after already having given so much personal info via the surveys. After that, they totally ignored me, and I was never paid.

Service
Value
Quality

Date of experience: January 18, 2024

Thumbnail of user reneegrippo
Louisiana
1 review
0 helpful votes
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January 25th, 2024

I have been a member for over 5 years and have been extremely satisfied with every aspect of the site and app. Anytime I have any issues, customer service has been quick and efficient to fix them. I have gotten all my payouts quickly and the right amount.

Products used:
I played games, filled out surveys, downloaded apps, and cashed out using PayPal Cash when I wanted to cashout.

Service
Value
Quality

Date of experience: January 24, 2024

Thumbnail of user johnc11378
Michigan
3 reviews
0 helpful votes
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January 22nd, 2024

This is inboxdollar Surveys

This is my third or fourth time that I've cash out. The first three it took over a month to get my pay always came up with excuse.You've never says you don't have to prove that every time now this one here I've been waiting for three months to get my money cash.still haven't received it when I got approved.I'm gonna get it. This is ridiculous. I'm sure I'm not the only one to have to go through this garbage. Another thing you got a wait for a month to get a response from them which is ridiculous. All the other sites there to get I'll get it within a day or two. That's my two cents worth.

Date of experience: January 22, 2024

Thumbnail of user vannoying
Tennessee
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

As a white woman of a certain age (read: over 50) I am often eliminated from survey completion. This used to frustrate me on other sites, but on Inbox Dollars, I can earn my extra money by submitting receipts, product testing, shopping and even playing games.
I recently cashed out for some gift cards, and the notification that I now only need $5 for Amazon and Google Play, was an unexpected bonus!

Tip for consumers:
Even though you think it would be easy for them to just make one gift card for your balance which in my case was $85.10, I had to purchase a $30 gift card, a $40 gift card, and a $15 gift card. Leaving me with a tiny balance.
My original plan had been to purchase one Amazon gift card for the total balance but when that was not available to me, I broke it up in such a way that I could make the best use of the dollars I had.

Products used:
Google Play Store Gift Cards
Amazon Gift Card

Service

Date of experience: July 1, 2023

Thumbnail of user shaneckle
Massachusetts
1 review
0 helpful votes
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January 8th, 2024
• Updated review

I originally downloaded the InboxDollars app a couple years ago I think by now(!)... time flies! It offers things that I use, & others that I don't even take advantage of (bc I'm not a big 'coupon' lover, nor do I do enough shopping to submit my receipts for points.) Those things are available though. I use it for the 'Paid Emails' (which doesn't pay much, but it simply requires you to open the emails they send.) Those include offers to make money by playing games, taking surveys, or for money back for opening a bank account, donations to a charity, etc. I wish they offered shorter surveys that offered more money though. I also wish they offered more games that aren't tied to a 14 or 30 day time limit, which usually discourages me from attempting to try (to avoid the possible risk of wasting time for a month & making nothing.) The cash out process is also simple and fast - straight to my PayPal acct.

Products used:
The only thing this site 'ships' to its users are the payouts to our accounts, so these questions don't really apply to a money-making app.

Service
Value
Quality

Date of experience: January 7, 2024

Straight forward 'surveys & offers' app
October 7th, 2023
• Previous review

This & Eureka are the only 2 money-making apps (thru surveys &/or 'offerwalls') that I've never deleted since originally downloading over a year ago bc of the transparency when it comes to how much you get, how long it will take, and the ease of 'cashing out.'

Date of experience: July 24, 2023

Thumbnail of user richardc654
Washington
3 reviews
0 helpful votes
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December 24th, 2023

They host surveys sponsored by other companies. Each survey has a dollar amount associated with it that you can earn if you complete the survey. Although getting "kicked out" of surveys happens often, at least for me, the ones you complete do add to your total and you can cash out for things like Amazon gift cards once you reach a certain amount.

Date of experience: December 23, 2023

Thumbnail of user lisar2406
Pennsylvania
2 reviews
2 helpful votes
  • Send Message
January 10th, 2024

This site was great and I was happy but lately it seems I do a survey and I am 20 minutes into the survey, answer all of their detailed questions and it them tells me I do not qualify. This is ridiculous. The first few minutes should ask the needed question to see if I qualify or not. They need to fix this or eliminate the ad sponsors who are repeatedly doing this to the inbox dollars members. Also on January 6th I requested a payout and today is January 10th and the payout just posted today at 0353. I no longer need it. I only wanted it for a game to level up and the game is over. So now I have this Google Play that will just site there. I am frustrated with both of those issues. These seem to be relatively new and last year I had quicker payouts and I had surveys eliminate me in a few minutes and not waste my time.

Tip for consumers:
It is a site that you need time to make money. If you have time then you can occupy your time doing the activities for cash payouts.

Products used:
a gift card

Service
Value
Quality

Date of experience: January 10, 2024

Thumbnail of user felisam7
Michigan
1 review
0 helpful votes
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January 6th, 2024

Been with Inbox Dollars for quite some time, several cashouts with zero issues. Several ways to earn from surveys, games, email and receipts. Customer service always prompt and courteous and provides real help if needed. Definitely recommend!

Service
Value

Date of experience: January 5, 2024

Thumbnail of user lisameador10
Washington
1 review
2 helpful votes
  • Send Message
January 13th, 2024

I got a $5 American Express gift card that I can't use anywhere...it has a 4 digit cvv code.I have yet to find ANYONE that will accept it...all businesses whether online or actual physical stores ask for a 3 digit cvv code. I can't link it to my cashapp or paypal.i can't do ANYTHING with it at all.its the most worthless piece of crap "reward" there is.thanks for nothing.i gave it one star because it won't let me choose zero stars...it doesn't deserve even 1 star.

Date of experience: January 13, 2024

Thumbnail of user breat1
California
1 review
0 helpful votes
  • Send Message
November 5th, 2023

At first I was a bit skeptical. But after doing some research this website has the least customer issues and glitches. Very simple if you have the patience to keep going. Although you need about $10 to cash out I have had no problem with the process and completed the procedure many times through paypal.

Products used:
Paypal transfer

Service
Value
Quality

Date of experience: November 5, 2023

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About the business

Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!

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