IndeedReviews 979

This is the worse company I have dealt with. I lodged a complaint with Mark (will not put surname in). About his rudeness and total disregard for customers. They let you advertise freely and then switch you off! I would have been happy to pay to advertise if Mark had not been so aggressive and made it out as if me giving him money was him doing me a favour!
I emailed Mark several times to ask why my complaint had not been investigated or me not being provided with the details of his line manager and guess what no response.
Don't bother wasting your money as applicants we get from Indeed a mainly the same as the ones from the job centre site which is free.

Advertised with Indeed constantly for over 2 years many months paying £500+ to receive lots of time wasters and totally unsuitable applicants. Advert was suddenly suspended on Monday with not so much as an email or phone call. Apparently their search quality team had received a complaint from an anonymous person with totally false and slanderous allegations. After amending an advert that had been used satisfactorily and without complaint for 2 years they have this morning emailed me to say our account is now permanently closed. So as an employer I would advise anyone thinking of using Indeed to steer well clear, they obviously do not like their customers if they do not even have the courtesy of speaking to me directly about a "complaint" and believing an anonymous person. In the meantime I have over 70 applicants I have invited for an interview and have not the faintest idea if they have received their email, although Indeed have still charged me for this! EMPLOYERS BEWARE INDEED ARE A TOTALLY UNETHICAL COMPANY.

I posted an 220 Insurance Agent position with Indeed and spent well over $300 in less than 1 month as I stopped the service. The majority of the Candidates that were sent to me were not even remotely qualified. As a matter of fact examples of candidates included, Math Teacher, blank resumes, tax prepares, after care workers... All at my expense. Their explanation is that I pay per "click" on my add whether qualified or not. This could mean that they have their own people sitting in the office clicking away while I pay for it. This is a TOTAL SCAM! Do not use indeed if you work hard for the money being used to pay for this service.

Spoke to a rep who guided me through the process of getting the biggest return on my job posting. I had no idea of the ins and outs of putting a really good ad for a job in our center. I learned a lot and the gentleman was patient and made sure I understood why I was doing it the way he suggested. Indeed is a great resource and doesn't cost a zillion dollars. We've already hired 2 new employees and have a chance of getting one more. I'm sure I'll be using INDEED again in the future.

I started looking into the Indeed scam today after reviewing my account and the amount of clicks versus applications. They charged me $ 43 dollars for 4 days after i specifically requested the maximum of $ 5 dollars per day. I just received my business health care license about a month ago and are fairly new so being on a strict budget is essential at this point. Initially it took them a while to approve my business to advertise so i paid for two weeks and received about 25 resumes. Its safe to say half of the applicant din't even bother to call back, while the other 30 % were no call no show to the interview and about 20% actually showed up and out of 20% it safe to say maybe 2 i have considered hiring. I have suspended my post effective today and will not use this site any longer.

Another thing very questionable is the whole pay per click deal.
How are we suppose to monitor the clicks?
Are these Clicks actually real?
We should be provided with the name of the person viewing/ clicking the job posting.
Employers should be charged only per amount of the applicants submitting their resumes and not per click, because we have no way of knowing who is reviewing the job posting, leaving us at the mercy of Indeed to report basically whatever they feel like in terms of click and having to pay whatever they say, even though we agreed to have a certain amount of money set per day and even so they still allow the charges to continue to pile up to $8 or $9 per day without my approval.

After i complained about this, the rep told me not to worry about it at the end of my term it will all amount to an average of $ 5 per day and instructed me to monitor the account daily to ensure I am being charged that amount. Unfortunately with my schedule I am not able to keep tabs on Indeed daily to ensure the accuracy of our agreement. The whole thing just doesn't seem right.

The first time i submitted my job posting with Indeed it cost me about $ 25 dollars give it or take and i received 24 resumes, and 4 days ago i posted again except for this time i only received 1 resume and it cost me twice the amount. Not to mention after i posted for the second time i had to wait again for several days because my account was under review and was asked to call from my business number and send a copy of the bill to verify the business is legitimate. Are you kidding me? What was the point of sending the copy of my license, just to send the utility bill to verify my business? Complete waist of my time! So, Its safe to say i will not be using their services any more and I will certainly share my story with my professional network to ensure my colleagues are aware of my experience with Indeed.com

Thank you

I represent a large global agency. I was asked to set up an account on Indeed. Suddenly my account was blocked. I made four calls to Indeed and eventually found out through a third party I was blocked. I spoke with the account rep who stated I will not get an answer why I was blocked but I can read their documentation and try to figure it out. Once I figure it out I will be allowed to appeal? In addition, the team that makes the decision on blocking do not take phone calls to address issues or dispute. I've not been given an opportunity to speak with professionals internally or customer service that will help resolve or assist. 20 year recruiting veteran.

I posted a job and sponsored it. I went to check in on it today and found out that my account has been disabled. Indeed did not contact me to let me know this. My job posting is no longer up, and as far as I know it hasn't been up for days. No reason or cause was given to me.

To add to this, I tried to contact Indeed thru the employer support center. The page that asks "What best describes you?", "what do you need help with?", and "briefly describe the issue" is not letting me press "continue." I have tried on multiple browsers. There is no help phone number available or email address I can contact directly. I am a paying customer who has zero access to customer support. My only hope is to post here.

I've used Indeed before successfully at my old company. I am in disbelief that this is how I am treated. This is absolutely unprofessional.

Don't contact Indeed directly. Your account will be disabled for no reason.

I liked Indeed, helped us get a couple of candidates, none of whom stayed for a while but I don't blame Indeed for that. We are currently in the need for more employees so started an ad up with Indeed again. I received a couple applicants applying to our positions, however after inspecting there resume a little deeper we found they lived about 2 hours away. This is frustrating because as anyone on Indeed knows you are paying for any person that clicks on your ad. I felt as if I was paying for candidates that were impossible to hire. Being an internet company I figured a setting just needed to be adjusted to get more relevant candidates. I received an email from Indeed the next day and since we are in such need of employees I have been doing multiple jobs and unable to contact them back.

A couple of days later I tried sending an email to a candidate through Indeed only to find out my account was disabled and my ad was taken down. We are in need of candidates RIGHT NOW, to take my ad down without my consent shows such carelessness on the part of Indeed. They could care less if I hire any employees, just make sure your credit card information is up to date. I will be using other sites for now on.

We are an employer. It was easy to open an account with Indeed, com. We posted our first job add but did not get any qualified applicant. When we wanted to post another job today, a message said that our company was under review. As owner of my company, I called and was asked many inappropriate questions such as details of all activities of the corporation, why we did not have a website, why I have an email with a name different from our company's name? And then we were told that we needed to email a document showing an official registration such as our Federal tax number or our Az registration number?
We refused. We have no idea what they would do with a copy of official registration.

Applied to one CSR job posting that was fraud, now I am receiving multiple emails from different scammers asking to sign on to google hangout or yahoo messanger to conduct interviews. Indeed, do a better job of filtering out these "job postings"! All of the ones I have seen have the same template, seeking CSR no experience needed pay range is always high $20-$30 an hour. The contact person never has an email address that is tied to the company they claim to work for.