Indeed

Overview

Indeed has a rating of 1.5 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 132nd among Recruiting sites.

service
268
value
245
shipping
21
returns
25
quality
238
This company responds to reviews on average within 0 days
How would you rate Indeed?
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India
1 review
0 helpful votes
Follow baidehi r.
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Have been using Indeed for fulfilling our Company hiring needs for about 3 years, Suddenly, without any explanation or valid reason, Indeed has disabled my employer account. We have never misused Indeed in any way, I have so many pending hirings lined up which i need to complete asap. I'm extremely disappointed from this site. Really awful experience.

Date of experience: March 9, 2022
Indeed-Support S. Indeed Rep
over a year old

Hi Baidehi, thanks for reaching out. To provide some clarity, all accounts and jobs are subject to our standard rolling reviewing process that can occur at any time. Our team has concluded that Indeed will be unable to show your openings in our search results. We cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. We apologize for any inconvenience this has caused. If you have urgent hiring needs, we suggest utilizing other hiring services.

Kentucky
1 review
3 helpful votes
Follow Rhonda P.
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Indeed is WORST site for employers
September 1, 2021

Started using Indeed to recruit an increasing sales force. Spent hours navigating the site and creating job postings and even sponsored one job while posting 4 others using free service. Despite having my name, email, 30 year old business, Palazzo Realtors, LLC, my credit card and cell phone validated my jobs were suspended. When I appealed and asked why they took emailed me with a rejection email and no explanation. I called the company and was told that I could continue to email the "final decision" email. This company obviously is discriminating against a female owned and operated small business!

Date of experience: August 31, 2021
Indeed-Support S. Indeed Rep
over a year old

Hi Rhonda, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.

Canada
1 review
1 helpful vote
Follow Abby K.
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Disappointing.
May 11, 2022

Just another small business not allowed to thrive on your site. Following guidelines and sponsoring an ad is not enough for indeed apparently. I am a recruiting agency hiring for a for profit marketing company working exclusively in the nonprofit sector - therefore charities and hospitals for fundraising. Indeed disabled my account with no notice or explanation and then proceed to reject an appeal within a matter of 2 minutes! I have been using them for 4 months now continuously paying for a service. I am deeply saddened by the customer service provided, as there is none.

Date of experience: April 11, 2022
Tennessee
1 review
12 helpful votes
Follow Daniel N.
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Indeed disabled my account after only 24 hrs of receiving applications. I've been recruiting for small businesses for years and have NEVER encountered anything like this. I appealed the decision and got an email from them saying that they've reviewed the account and found it was in violation! Of what?! There was no detail ever given that explains it. The fact that more than 75+ people applied to our role in less than 24 hours says that we're a business that people want to work for! Jerks. Don't waste your time or money with them.

Date of experience: October 22, 2021
Indeed-Support S. Indeed Rep
over a year old

Hi Daniel! Thanks for reaching out and bringing your experience to our attention. We reached out to you via private message to further assist. We look forward to hearing back from you.

AE
1 review
2 helpful votes
Follow Bieke S.
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Account disabled
October 9, 2021

Indeed suddenly disabled my account. I tried to find out why. And I absolutely have no idea. My start up company is Value Sports Academy and I really need this to work! I don't mind paying, but at least give an easy way of explaining how it all works. I used to saw candidates appearing, now I can't do anything. Disappointing!

Date of experience: September 9, 2021
Wisconsin
1 review
14 helpful votes
Follow Anthony W.
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We are a newly opened bar and grill trying to hire staff and Indeed suspended my employer profile with no warning or explanation whatsoever. This seems to be a common occurrence for Indeed as this is not the first review that reflects these practices. Why is Indeed bullying small businesses? Must be the $$ they get from corporate restaurants for premium job postings that they give them "a little extra" by suppressing the little guys. What a pitiful service

Date of experience: October 4, 2021
Indeed-Support S. Indeed Rep
over a year old

Hello Anthony, thank you for reaching out. A member of our team has responded to your review by private message.

AE
1 review
2 helpful votes
Follow Khalifa A.
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Like many, after posting a job offer, and accumulating candidates, we got an email saying our ability to post jobs is disabled (along with all the applications to the job.)

We tried appealing that, providing all the documentation requested, and got hit with this:
"It appears that your request may require specialized attention and our Client Success team can better assist you. Please view our Help Center for further assistance with this issue."

Guess what? There is no way to reach the mythical client success team if your Employer account is disabled.
Also, after they sent that message to you, they will ignore any further communication from you.

Just abysmal. Stay away.

Date of experience: May 14, 2021
Indeed-Support S. Indeed Rep
over a year old

Hi Khalifa, we are very sorry to hear of this experience, a member of our team has reached out to you by private message to assist you with this.

California
9 reviews
5 helpful votes
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It used to be better
August 14, 2023

This has always been one of my top search engines for new jobs, it pools together all the roles you need.

But overtime I've noticed this company has fallen down a bit. They spam your emails, texts, and even WhatsApp and it's quite difficult to turn off.

There's some bugs and issues with the app too and sometimes it makes me feel that there are better alternatives.

You're still good, Indeed, but I think you need to pull it together before you slip even further.

Date of experience: August 14, 2023
Indeed-Support S. Indeed Rep
over a year old

Hi Emilia, we want to make sure job seekers are having a safe experience with Indeed. For this reason, contact information is only shared with employers when users apply for their positions or users accept their contact through our resume database. Otherwise, this information is hidden. If you suspect the communication you have been receiving is a result of a job you applied for on Indeed, feel free to reach out at socialcare@indeed.com. Thank you.

California
79 reviews
216 helpful votes
Follow Jesse R.
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Indeed is a platform that allows employers and employees to contact one another. I have had a positive experience finding my first job I could actually call a career from here, but other than that job, I haven't had as much luck.

There are some questionable jobs out there. The worst are the headhunters, usually for a major company. They are all offering the same job across several networks and claiming varying pay rates.

The assessments are actually fun, though. This is a big step up from Craigslist, and WAY better than Monster. USAJobs could learn a thing or 69 from Indeed.

Date of experience: November 23, 2020
Indeed-Support S. Indeed Rep
over a year old

Thank you for taking the time to share your feedback, Jesse, we are glad to hear you had a positive experience. If you come across any jobs that you are concerned about on Indeed feel free to send us more details to socialcare@indeed.com, we would be happy to check them out for you!

Serbia
1 review
1 helpful vote
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Employer account disabled
November 26, 2021

Every time my employer account has been disabled without explanation, advice or reason. Just the prefixed answer for everyone. I tried many ways and always is the same. They are not giving reasons. Even when I wrote for appellation it seems like I got an automatic answer

Date of experience: November 26, 2021
Indeed-Support S. Indeed Rep
over a year old

Hi Lilly, we are very sorry to hear that you had a poor experience, all accounts on Indeed are subject to our standard account review process. We have sent you a private message with more details. Thank you.