IndiaCakes

India cakes are fraud. Worst Service. Fake company. Worst Delivery. Worst Customer Support. 100 % Fraud. Price of Cake is High. Extra Delivery Charge always asking. Very Bad Quality cake and products they provide. Worst Quality Cakes they deliver.

I booked a birthday cake for my father in law through this in 2020. I paid and booked online. Till the delivery time they didn't mention that they don't have delivery in that location. They only said like they have delivery all across India. I tried to contact the customer care they also said like waite delivery people will contact you. Later when I asked for refund they are not responding and still they are sending messages saying pay some more amount and complete the order. And three years later they have send me a message stating that I should complete my purchase and book another cake.Very poor customer care and very bad experience for me from the indiacakes. I won't recommend to anybody.

The website and its services are fraudulent. I placed order number *******850 on May 6th for an INR 800 cake delivery on Mother's Day, May 12th, 2024. I made the order six days in advance to allow ample time for confirmation of delivery feasibility. Despite multiple assurances, the website failed to deliver on their promise. On May 12th, they demanded an additional INR 400 for delivery, which was never communicated earlier.

Furthermore, attempts to contact them via email (10 emails sent), phone (phone number provided turned out to be fake), and chat have been fruitless, as they have not responded to any communication attempts. This behavior indicates fraudulent activity on the part of the website, and I wish to report this as a cybercrime."

Once order is placed and money is paid, they asking to pay extra huge delivery charges. If I would have known about these changes earlier, I would not have placed the order. Customer care support is also very rude and will not listen to you.

New Style of Scam, Small amounts in big Quantity all across the country, big money scams, fraudulent service, no delivery, see the complaints against them. Manit Nagrani, based in Pune, MH, IN, is currently a CEO at IndiaCakes.com. Is responsible for the Scam. Unfortunately there is no such authority to take action against them. It is our fault and helplessness and dependency also that we get trapped by such website that appear first in google search. I ordered also and not delivered not refund and rude reply on calls and reply on email. There is no proper management and dealing. That shows it only created for scams. I have call records and chat transcript

Please don't use their service. They provide the worst service. The order which I placed was not delivered even after the event date. The payment was done before itself. The customer service is the worst. Without giving proper response they rejected the call from their end. I tried mail call everything possible still no response at all. Also they won't refund the amount in cash. Please don't go for it. It is so humiliating for the person who was planning for a surprise and couldn't do it

After completion of payment they are claiming the payment is not done (though I have proff of my transaction)

They provide misleading information to customers. Complete HARASSMENT! They are charging extra for delivery however they are not making the delivery on the particular day.

I suggest do not use this platform at all!

I have booked an anniversary cake on 03.05.2021 and it has to be delivered on 06.03.2021.
But still today 10.05.2021 it has not delivered and no refund came. Also, they took 200 rs extra for every charge.
Order ID- *******
Amount: ₹1,460.00

People ordering cakes on special occasions like birthdays, anniversaries, and these worst companies spoiling the happiness of customers.

If they can't deliver then why taking orders to close the shop. Why collecting money from people through this medium.

These types of companies spoiling country names as putting India on their websites.

I am requesting my refund.

I would like to give negative stars unfortunately that is not possible. I have never experienced such crappy service ever before. Ordered a cake for aniversary which they were unable to deliver on the specified date so instead of a refund they gave me a stupid coupon so that they can frustrate me more with their extraordinary service. So this time ordered cake for birthday and paid Rs 150 extra for delivery within 2PM but it was delivered after 7PM. On top of this they donot pick up your calls or respond in chat unless they want to, and even if they answer your call they are just rude and talk as if i am the one who did a mistake(it was a mistake to order a cake from their site). So I hope this review helps and no one else does the same mistake which I did.