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IndiaCakes

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India
1 review
0 helpful votes
Follow Anusha S.
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. It's been two days and the cake hasn't been delivered. Earlier used this app to order cake but got cancelled so they said no refund only coupon available. After that when we re ordered the cake for a city they deliver. They haven't done that also. It's been two days they are making us wait. And then I typed " India cake scam" got to know about many such bad reviews. So reading all the comments. I have reached to consumer court and filed a complaint. So all the people out there do not worry will make sure everyone gets the refund amount. It's a small amount but it might take months.we shall fight together

Date of experience: April 15, 2021
India
1 review
1 helpful vote
Follow Golu P.
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The cake I ordered is very delicious & fresh. It was my sister's birthday and I have to surprise her at 12 mid-night so I ordered from India cakes and they make it on time. I appreciate their service. Thank you Indiacakes.

Date of experience: June 15, 2017
India
1 review
0 helpful votes
Follow Nabasish B.
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Good
July 21, 2019

It took time to deliver the cake but overall it was good... price is little bit high... Initially I paid 150 for time slot and later 100 rupees for delivery charge... Cake price was 590 & I paid 250 rupees additional for time slot & delivery which is close to 42% of cake price... This additional amount could have been lower say 20-25%...

More over I booked slot after 2 PM but cake was delivered at 6:30 PM... then what is d benefit of paying 150 rupees for time slot...

I understand you people are providing best service on special occasions such as Birth Day but as I said overall price is on higher side... if you can reduce additional price to max 25% and make sure that cake is delivered as per time slot then it would have been great... I need to make calls 2-3 time as product was delivered bit late...
Overall good service but little disappointed...

Date of experience: July 19, 2019
Virginia
1 review
0 helpful votes
Follow Mohamed D.
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I booked a birthday cake a day prior to the birthday but it hasn't reached even after 48 hrs as I am writing this review. Anyone would be unhappy and disappointed with the service like this. Sorry to say this. I always want to give a true experience. This was very bad in compare to the service experience had before with IndiaCakes. Generally they are good but today I am embarrassed and disappointment.

Date of experience: July 26, 2019
Australia
1 review
0 helpful votes
Follow OLIVIA t.
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On the date of delivery they email asking another 150 rs to deliver, delivery was late not because of the bake shop but because they wanted extra money for a shop only 10 mins away from the actual address.

Date of experience: July 10, 2019
GB
1 review
0 helpful votes
Follow Daly M.
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The cake taste really good! But my review regarding delivery, I have to say it was really a bad experience. I have to call 3times to the office from U. K to refund my money back, bse the item was not delivered on time. Then a kind lady gave an option to deliver the items on coming days after 3weeks of my parents 's wedding Anniversary.

Date of experience: June 7, 2019
India
9 reviews
232 helpful votes
Follow shalu s.
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Hi i am shalu and i have tried this site for buying cake online. First time i order cake online and i was very restless that cake would better or not but after tasting the cake i feel its a place for cake only. Yummy cake..

Date of experience: December 17, 2015
New Mexico
1 review
0 helpful votes
Follow Ram K.
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Though cake quality was good but the way it was delivered and the verbal exchanges that followed was bitter and undesirable. The customer contact no is always busy and I have not got any email reply.

Date of experience: May 23, 2019
Ukraine
7 reviews
1 helpful vote
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Yum
January 18, 2020

Everyone should try this cakes. They are really tasty. The only minus is that the service is a little bit long. But in t general I love it at all.

Date of experience: January 18, 2020
India
1 review
0 helpful votes
Follow Madhurima C.
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Worst service
March 6, 2024

After completion of payment they are claiming the payment is not done (though I have proff of my transaction)

They provide misleading information to customers. Complete HARASSMENT! They are charging extra for delivery however they are not making the delivery on the particular day.

I suggest do not use this platform at all!

Date of experience: March 6, 2024

Overview

IndiaCakes has a rating of 2.4 stars from 974 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaCakes most frequently mention customer care, delivery charge and next day. IndiaCakes ranks 7th among Dessert sites.

service
143
value
138
shipping
130
returns
127
quality
122
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