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India Emporium

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Overview

India Emporium has a rating of 3.5 stars from 180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with India Emporium most frequently mention bridal lehenga, ethnic wear, and timely delivery. India Emporium ranks 220th among Indian Clothing sites.

  • Service
    93
  • Value
    79
  • Shipping
    79
  • Returns
    74
  • Quality
    93
1
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How would you rate India Emporium?
Top Positive Review

“India Emporium is one of the few ecommerce sites that...”

Ekta s.
11/24/14

India Emporium is one of the few ecommerce sites that I can actually bank upon. With their free and fast delivery, easy return policy and safe and secure ordering, they never fail to give me a satisfying shopping experience.

Top Critical Review

“Total fraud”

Taylor R.
3/7/15

Have anyone noticed that as soon as bad review is left, 10 good reviews pop up over night? That's because these scammers are trying to cover it up by creating false reviews. Almost everyone around the world have same experience - once a payment is made - it's money gone, no one ever sees an item ordered. I know I shall never see the item I ordered on January 28,2015. Something needs to be done to stop this crime online of openly robbing innocent customers. If they shut this site, these scammers will open another. But collectively something needs to be done. This online store is total scam.

Reviews (180)

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india emporium (49)
Thumbnail of user soniak15
Illinois
1 review
1 helpful vote
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May 6th, 2017

Thanks for your responsiveness and excellent product. Shipping was on time. Quality was great. I appreciated the text updates.

Thumbnail of user lalithac
Australia
1 review
9 helpful votes
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May 4th, 2017

I purchased a lehnga from India Emporium and am a very satisfied customer. The staff and their services are as good as their product was. Net result is I have a stunning lehnga and some new contacts who are wonderful people. Right from the start when my first contact was Priya who extended a discount even though the sale period was officially over, to Rashu who she handed over to, I have been looked after like they would look after their own family. As I am based overseas, this made a big difference. When the item arrived I was mind blown by the amazing work the lehnha had. It looked great on me, much nicer than I thought. I just had small issue with the blouse as I had an event approaching when I wanted to wear this outfit, and made them aware of it; they sent me yet another blouse and asked me to retain both, that was such a bonus! This kind of a service is unheard of. I often shop online and have met some good service providers, but these guys stole the show. I got so many compliments when I wore the legnha, calling it beautiful would be an understatement! I highly recommend India Emporium for their products and services!

Tip for consumers:
Do feel free to talk to them about what exactly you require, they are very flexible with customising their products to suit your needs, and are good with advising too.

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Value
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Thumbnail of user lesiam
Singapore
1 review
0 helpful votes
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April 16th, 2015

I recently purchased some Shree kurtis from indiaemporioum.com. I must say that the fabric quality along with the prints, colors and cuts of the kurtis I received is simply amazing.

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Thumbnail of user yashb6
Pennsylvania
1 review
12 helpful votes
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April 23rd, 2018

Best site for online shopping. Best quality just as shown in the pictures. Affordable price. Love india emporium.

Thumbnail of user fesmian
California
1 review
4 helpful votes
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September 21st, 2015

My kurta pajamas were in perfect condition and the quality is exactly what I expected. I ordered them for my wedding and couldn’t afford any kind of problem. I loved it and my family loved it too.

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Thumbnail of user natashas25
California
1 review
3 helpful votes
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January 27th, 2016

I'm sure all the good reviews written here are from India emporium because no one having a sane mind will give them a good rating. They dontbeven deserve that 1 star!

I had the worst experience shopping with India emporium! Please please please Dont shop here! Firstly, customer care never gets back. Be it telephonic, email, Facebook or instagram. They just never get back. Secondly, when I posted a few comments on their instagram page, that's when they wake up and start texting frantically. Thirdly, I finally get a call from them, and its the SENIOR MOST PERSON who has called, he just rudely tells me that it will take ten more odd days for dispatch and he knew nothing about the order in the first place. He didn't know the order date, the order time, the order itself! I asked him to cancel it and then in the UTMOST RUDE WAY, HE SAYS WAIT THIRTY DAYS FOR YOUR REFUND. THANK YOU! Never buy from them. NEVER. Thanks India emporium for spoiling the whole online shopping experience for me.

They are deleting my comments on Facebook and have blocked me on instagram. This is cheap and ridiculous

Thumbnail of user natashak8
Massachusetts
1 review
11 helpful votes
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December 25th, 2014

Ok so I ordered a few outfit for my husband back in April, u guys send me an email in May saying that you guys are out of stock to choose something else. I needed the outfit a wedding and I wanted the ones I order, So I ask u guys to cancelled the order and refund my money back to me., You guys said you would and I will get my refund with 10-15days. I never got it and everytime I send an email to ur company no one reply me back. Its been 8months now and I never got my refund. The originally order# *******, it was abt $138US. Want I want u guys to do seeing that u still have my money is order something else now cause it looks like you u will never refund me my money. I am very disappointed with the way ur company handle my order, I waited over a month for my order and when I didn't get it I had to email u guys abt it and that is when u guys said u were out of stock for those item, your company didn't even have the manner to email me and let me know what was going on. I need someone to get in touch with me asap regarding this issue. My email us *******@hotmail.com. So the question is what are u guys going to do to accommodate me for all the inconvenience u cause me..

Thumbnail of user priyankap1
Pennsylvania
1 review
21 helpful votes
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September 25th, 2015

I have ordered Indian outfits from online many times. I decided that I would try India Emporium. I agree with many of the reviews that the outfit came on time etc. BUT. When the outfit came in, the stitching was all messed up. The front of the sequence part of the outfit is SHORTER than the back. Like the sequence didn't even pass my bust. How is that even possible. I don't even have to give measurements for someone to know that the sequence should all be the same. Like did they run out of material or something. IT WAS UGLY. And I am not a picky person what so ever.

I tried to solve this with them in a very nice and professional manner. I sent an email with the pictures of the outfit as well as why I was unhappy with it, even though it was obvious that the stitching was completely uneven. No reply. So I ended up sending an additional 2 emails as well as called them three times. 1/3 times they actually picked up, and were VERY rude to me. ( and yes I considered the time difference of America and India when calling). They did not even greet me with their company name, instead they answered the phone call as if I was a "wrong number" phone call.

Finally after so much effort, they got back to me. And the responded with exactly what I didn't want to hear. They COMPLETELY DENIED that the outfit was messed up and refused to "make it right" with me.

Response:

"In reference to the below mail, this is to inform you that there is no
Problem in stitching. According to the tailor and manufacturer, the design
Of the suit is same what you have get. The back portion of the design is
Little smaller then the front one.
This is our humble request to you that the product has been dispatch after
It clears the quality check process. As the product is stitch, it cannot be
Returned back or refunded."^ They did nothing to fix my problem and I spent $60 dollars for an outfit that cannot be worn.

Thumbnail of user sreiyaj
Singapore
1 review
17 helpful votes
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October 28th, 2015

The fabric quality, the embroidery work, everything is top rated. You have helped me to enjoy the special occasion moments with my friends.

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Thumbnail of user pensue
Singapore
1 review
3 helpful votes
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September 30th, 2015

I bought a salwar suit as a birthday gift to my sister. She was extremely happy when she saw the suit and saved it immediately for special occasions.

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Thumbnail of user jasseyr
Florida
1 review
3 helpful votes
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October 9th, 2015

I just wanted to tell you that I am happy with my sherwani. It fits me perfectly, as if I gave the measurements in person.

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Thumbnail of user kv27
Michigan
1 review
2 helpful votes
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July 11th, 2015

Had lots of issues.
Dress material was so short even though the photo showed till floor length
Stitching was horrible
Chunni Does not match dress

Thumbnail of user mikesh
GB
1 review
1 helpful vote
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October 14th, 2015

I ordered a raw silk lehenga with pearl work on it from India Emporium. I am very pleased with the handwork and the quality of material used.

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Thumbnail of user surbhia1
India
1 review
1 helpful vote
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November 9th, 2017

Excellent work by whole team. The customized gown really came out so well. Rashu the head designer discussed in detail the requirement.

Thumbnail of user germac
Rhode Island
1 review
5 helpful votes
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January 19th, 2016

You stupid online shopping guys ur cheating all the people taking their money for not delivering any stuff
Ur are the cheater

Thumbnail of user akshayr1
India
1 review
5 helpful votes
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December 14th, 2015

Hello everybody,

Today I will share my very bad experience with online shopping with indiaemporium.com.

I have placed an order on June 20,2015. My Order No. Is Order #*******.

I ordered for Impressive Black & Blue Net Based Anarkali Suit With Sequins Work.
But i didn't receive my order even after 25 days and asked the matter and they replied as the item out of stock. They didn't even have the courtesy to call and inform.

So, I cancelled my order on 15 July 2015 as they were not able to manage the dress.
And they also mentioned that i'll get the refund within 15 days
But also failed to commit the refund and made the excuse that authorised person is out of india for 25 days. But even after that i didn't get my refund and when i called they refused to refund the amount mentioning that they are going through some crisis. (my amount is only Rs 6540)
Now it's been more than 4 months and i haven't got any refund from them.
I have contacted them more than 10 + times but i don't get any proper reply from them and now i have stopped calling them and went to consumer forum and understood all the procedure to file the case against them.

And ALSO I WARN EVERYBODY NOT TO BUY ANY PRODUCT FROM THEM AS THEY DONT FULFIL ANY THING THEY COMMIT.

Thankyou

Thumbnail of user narasimhab
Ohio
1 review
1 helpful vote
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June 10th, 2017

User friendly website and nice people to help in everything from selection to delivery to destination

Thumbnail of user dipikas2
Australia
1 review
1 helpful vote
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November 18th, 2017

Rashu provided excellent service and was very patient with me whilst I chose my products. My products arrived on time and were amazing!

Thumbnail of user smritis3
Michigan
1 review
1 helpful vote
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June 19th, 2017

The lehenga i ordered looks beautiful. The quality of the cloth used is pretty good. The team is very cooperative and listens to what you want.

Thumbnail of user resseias
New Jersey
1 review
0 helpful votes
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January 18th, 2021

I have recieved my order yesterday. Nice colour and nice design, everyone asked about this kurti. I am very happy. Thanks indiaemporium.com

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Thumbnail of user poonamc
Ireland
1 review
0 helpful votes
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May 7th, 2018

Beautiful and different. Although I orders it late Diksha helped me to get it in time. Was happy to wear it.

Thumbnail of user mehakm
India
10 reviews
169 helpful votes
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December 11th, 2015

I liked this site for the designer dress they displayed on the site at an affordable range. Good shoping with this site..

Thumbnail of user nikkik14
GB
1 review
1 helpful vote
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January 16th, 2017

I ordered alehenga choli from India Emporium. I got It last week. It was same as i wanted. Thank you support team.

Nikki, Leeds(UK)

Thumbnail of user nalied
India
6 reviews
3 helpful votes
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November 19th, 2021

Emporium has multiple collections of designer sarees, kurtis, Kurti duppata, and many more. Many colors, good services and fast delivery.

Thumbnail of user thomasw56
Pakistan
2 reviews
4 helpful votes
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April 25th, 2015

Seems to be good offer. I worked well for us at least. I m pleased to be with them. Keep going.

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From the business

Indiaemporium is an ultimate online shopping website for Indian ethnic wear offering unique collection of sarees, salwar kameez, kurtis, lehengas, bridal wear, kurta pajama, jewellery and other fashion accessories all at attractive prices and free ship...

Company Representative

Thumbnail of user nitink1
Nitin K.

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