Infotracer

Hello REO R.,

Thank you for your feedback. I sincerely apologize for any inconvenience this has caused you. Please know that although the preliminary search previews the possible results once you purchase the service, you must still log on to the official website. You will be required to re-enter the details to run the search in the database and get the publicly available reports.

Our records show that your account has been canceled, and you will not see any future charges from us. The payment made will allow you access until July 27,2024.

If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Dylan,

Thanks for the 5-star rating and your feedback! We’re so glad you’re having a great experience so far. If you need help or have any questions as you explore, just let us know. We’re always happy to assist you with more searches. Have a nice day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Elise,

Thank you for your feedback! I’m sorry you're having difficulty finding the information you asked for.

I've made the necessary adjustments to our website's settings, and it’s now up and running smoothly. Please try your search again. If you’re still having the same issue, please call or email us at askinfotracer@ask.infotracer.com. We’ll be happy to assist you further and make sure you get the right results.

Have a nice day and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello James,

Thank you for your feedback, and I'm sorry our service did not meet your data needs. Please know all customers are welcome to run a preliminary search. The Preliminary Search accesses people’s databases to confirm that the information exists in the United States. It may not match the search results obtained in the member’s area based on the same search parameters.

I can see you were trying to find information on a phone number. We sincerely apologize, but we could not find any additional information on your request within our database. This may happen if the phone number is under any of the following conditions:

(1) is a dummy/system-generated number;
(2) has been added to the Do Not Call List;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we could not provide any information, I processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list. Rest assured, we will improve our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Kenyon,

Thanks for the 4-star rating! We’re so glad you were satisfied with our service. Providing quick and reliable information is exactly what we aim for, and hope you’ll recommend us to others. We’re always ready to help.

We look forward to hearing from you again. Have a nice day and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Aimee,

Thank you for sharing your feedback and for giving us a 5-star rating. I’m sorry you did not find the information you were looking for.

I tried searching for the information you needed but was also unsuccessful. This may happen if the email address or phone number is under any of the following conditions:

(1) is a dummy/system-generated email;
(2) has been added to the Do Not Email List;
(3) has been added to the Do Not Call List;
(4) has been purposely removed for privacy, confidentiality, and security reasons by an individual or by the state.

Additionally, we source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not our control.

Please let us know if there's anything else you need assistance with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Brooke,

Thank you for your feedback, and I’m sorry for the confusion.

All customers can run a free preliminary search to verify a person’s existence in the U.S., and the results may differ from the member’s area. Premium reports are optional and provide access to sensitive data that is not available anywhere else. However, you can skip these by closing the pop-up, and the search will continue as usual.

To make things right for you, we want to help you get the information you need. Please give us a call or send an email to askinfotracer@ask.infotracer.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Jessie,

Thanks for the 4-star rating! We’re glad you were satisfied with the information you received. It’s wonderful to know that we deliver as we strive to make our resources as clear and accessible as possible. We’re here whenever you need us. Have a nice day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Brent,

Thank you for your feedback, and we sincerely apologize if you could not get the information you needed. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I can see you were running a search for a License Plate. I’ve tried searching for it on my end but was also unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Jason,

Thank you for your feedback, and I'm sorry our service did not meet your data needs. We source data from records made freely and publicly available by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

I would love to turn things around and make it right if I can. Please reach out to me at askinfotracer@ask.infotracer.com or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi William McKay,

Thanks for your awesome review! Your satisfaction means a lot to us. We always aim to provide you with a better experience, and we hope you will recommend us if you know someone who could benefit from our services.

We look forward to hearing from you again. Have a nice day and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Eleonore,

Thanks for the 4-star rating! We’re glad you found the search quick and easy to use. We understand that you are still evaluating the results. If there’s anything specific we can help you with as you review the information, feel free to call or email us at askinfotracer@ask.infotracer.com. We’re always here, ready to assist. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Rick,

We sincerely apologize if you could not get the information you needed. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I can see that you have already contacted customer service and one of our research specialists tried to look for more information but was unsuccessful. It could be that the VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we could not provide the information, I canceled the account and processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello John,

Thank you for your feedback, and I'm sorry we could not provide the vehicle's owner's information. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I can see you were running a VIN search. I’ve tried searching for it on my end but was also unsuccessful. It could be that the VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

I refunded the fee of $9.95. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Melissa,

Thanks for your awesome review! We’re so glad you were satisfied with the information you received. We always strive to provide the best service possible. If you need anything else, we’re here for you.

We look forward to hearing from you again. Have a nice day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Jon,

Thank you for your review, and I'm sorry we could not provide the vehicle's owner information. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I can see that you have already contacted customer service, and we tried to look for more information but were unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Lynn,

Thank you for your review, and I'm sorry you're dissatisfied with the report you received.

I can see you were running an email search, and we were able to provide results. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Jimmy,

We sincerely apologize for the confusion and inconvenience this has caused you. Please know that all customers are welcome to run a preliminary search for free, and this will provide a preview of the possible results available when you subscribe to our services. Nonetheless, maintaining quality information requires fees for access, collections, updates, and sorting, which is why our reports are not free.

The pre-checkout page gives you an overview of the package you choose, including the cost, service details, and package length. Before the billing was accepted and concluded, we asked you to carefully read the invoice and click the required buttons to show that you understood the terms and conditions.

I can see you were running a search for a License Plate. I’ve tried searching for it on my end but was also unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we could not provide any information, I processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Rudy,

We sincerely apologize if we could not provide the owner's information of the vehicle you were searching for. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I have also searched on my end to see if I could help yield the results for the License Plate/VIN you were searching for, but I was unsuccessful. It could be that the license plate/VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

We issued a refund of $9.95 for the Premium Report. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Natalie,

Thank you for your feedback and the 3-star rating! I’m sorry you're having difficulty finding the information you're looking for, especially regarding services in Australia.

Please be informed that international searches are currently limited as we are a US-based company. However, we always look for ways to improve and expand our services. If we can help you with anything else, please feel free to reach out or send an email to askinfotracer@ask.infotracer.com. We’re here to help.

Have a nice day and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Silvia,

Thank you for sharing your feedback, and I'm sorry about the inaccuracy in our report. I understand how frustrating it must be not to get the accurate information you need. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

I would love to turn things around and make it right if I can. Please reach out to me at askinfotracer@ask.infotracer.com or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Delano,

I appreciate you leaving feedback, and I'm sorry we could not provide the vehicle's owner information. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Additionally, the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can exit the pop-up notification, and it will continue running the search without additional fees.

I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we could not provide the information, I processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Marylin,

Thanks for your feedback. I’m sorry that the information you received is not current and relevant.

Please know that our data is sourced from multiple agencies, and while we strive for accuracy, some information may not always be current. For further details, you may visit this link:

https://infotracer.com/terms/

We are committed to resolving this for you. Please feel free to give us a call or send an email to askinfotracer@ask.infotracer.com. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315