Saraf Furniture has a rating of 3.8 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Saraf Furniture most frequently mention discounted price, sheesham wood, and coffee table. Saraf Furniture ranks 19th among Furniture sites.
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Mast dezine ekdum badiya quality n well mentioned showroom. We wrapped for protection in transit and pleasant delivery people I bought a chester which fits my space perfectly. It's nice to have lots of small drawers to sort out small items for clothing. Sataff behavior is very good helpful
I have ordered tea table in month of June and expected delivery date was on 16th July. And till now i havent received my product & customer service team are unable tell the exact date of delivery still. And not heard any call back from the team. This is very disappointing.
I have ordered tea table in month of June and expected delivery date was on 16th July. And till now i havent received my product & customer service team are unable tell the exact date of delivery still. And not heard any call back from the team. This is very disappointing.
Mast dezine ekdum badiya quality n well mentioned showroom. We wrapped for protection in transit and pleasant delivery people
I bought a chester which fits my space perfectly. It's nice to have lots of small drawers to sort out small items for clothing. Sataff behavior is very good helpful
Tip for consumers:
The product was totally amazing it's very long lasting and durable furniture
Products used:
A sofa and the dining tabke
Saraf Furniture stands out amongst the literal crowd of furniture stores in Delhi. We have been dealing with Sales Manager for years now and he has never once disappointed us. One can either select from the range of various options they have at their store or you can let your imagine run wild because they will build it for you. Our entire house is full of furniture from this store which is a testament to the quality of craftsmanship. The team is always willing to go out of his way to make his customers happy. Highly recommend Visit the store once again!
Last week, I received my sofa and TV cabinet from Saraf Furniture. Although there was a one-week delay in delivery, I am extremely satisfied with my experience. From beginning to end, the process was smooth and enjoyable.
First and foremost, the quality of the furniture is exceptional. The craftsmanship is flawless, and the materials used are of the highest quality. Both the TV cabinet and the sofa are not only visually appealing but also incredibly sturdy and comfortable. It's evident that Saraf Furniture takes great pride in their products.
Additionally, the customer service at Saraf Furniture exceeded my expectations. The staff were knowledgeable, friendly, and genuinely interested in helping me find the perfect pieces for my home. They patiently answered all my questions and provided valuable insights into different design options and customization possibilities.
I was also impressed by the design and durability of the furniture. The pieces are very eye-catching and built to last. The furniture arrived exactly as scheduled, and the delivery team was professional and efficient. I appreciated the care they took in setting up the pieces and ensuring everything was to my satisfaction before they left.
I highly recommend Saraf Furniture to anyone in search of high-quality furniture and exceptional service. It's refreshing to find a company that prioritizes both product excellence and customer satisfaction. I will definitely be returning for future furniture purchases.
The collection is awesome here but expensive. Furniture bought from Saraf Furniture is so durable that you may get bored but the furniture will always look new. We have not only received the best but also genuine advice. We are so satisfied that this is our one and only place to buy furniture!
Nice store to shop latest fashion furniture. I had got my dining set custom made. Since I wasn't entirely satisfied with the finish, they agreed to redo the whole set and I am 100% happy with the final outcome. The sales executive was highly informative and extremely courteous, which is a rarity these days. Also impressed with the proactive follow up from their side to keep me updated with the work in progress and estimated time of delivery. They were also very receptive to feedback. Keep up the good job
Great selection of luxury furniture that we otherwise could not find anywhere else in NCR. Excellent customer service. I really like the mixture of modern and minimal furniture which I'm looking for my office with a better quality. I had till date was quite satisfying. Delivery guys were good at their services, product quality was good. Prices looks on higher side but comparatively ok. Overall Worth it products.
Great advice and service from Team Member in the Saraf furniture showroom. He explained the product ranges clearly and I am very pleased with my dining. The ordering process was simple, and the delivery came on time. Cushioning, fabric, stitching everything is good. I've also seen the raw structure of my sofa for quality. If you have any questions related to quality they will help you by take you for the round of their manufacturing process. Thanks Saraf Furniture for making our living room so lavishing. We loved it…. Great service from the delivery & installation team too.
Majestic is the word! Recently we ordered a Sofa from the store. The product is looks amazing and worth it products i received. Everyone is give a good comment when they see the furniture. Lovely product i received its looks amazing. I definitely a visited again...
If you are looking for good quality furniture then this is the place to go. Awesome collection of Beds. You won't be able to resist buying the beds when you see how beautiful they are. All bed designs are elegant and modern with Top notch qualtiy material. Happy to have dealt with him.
Really feel delighted to visit such kind of stores. It's one a kind store for decor and furniture. Amazing collection which comes under your budget. The team member were asked us details of our minute requirement in terms of wood quality, fabric, dimensions etc and provided regular update at every stage during the whole process. Thanks to Saraf Team for providing the final product as per our vision. Highly satisfied with the overall product quality and service.
It's worst on-line company, whose only aim is to cheat the customers. Ordered bookshelf more than 3 month ago (order no 1NSF*******), but yet not supplied & every time giving new excuses. Like me, hundred of customers are facing similar problems & every time giving the same excuses to all. No senior officials available on their helpline number. A Facebook group has also been formed by the customers cheated by the Company. We are contemplating to take legal action against the company.Kindly also guide the necessary action to be taken at our end.
Tip for consumers:
Action to be taken strongly against the company as many customers are get attracted by their Advertisements on Facebook, Twitter, Instagram etc.
Products used:
Bookshelf
Excellent quality products and fantastic staff. We roamed around entire market and visited almost every furniture store but finally zeroed in at Saraf Furniture. We purchased an American style imported sofa set and got delivered/installed within 3 days of invoicing (including Sunday). We were assisted by Store Manager at the store and we are really grateful for all her support and help in finalising the product. She's wonderful and extremely supportive & customer focused. Right from selecting the right product to getting the installation done, she was amazingly helpful. Kudos to her!
The shop was very nice and Availability of the products are very good. You can get all type of furniture here.I recently purchased a bed side table, had great experience and definitely would recommend a visit to the prospective buyers.
Absolutely my experience was flawless, Special thanks for Store Manager for his prompt response and quick solution to my problem, Keep up the good work. Ordered a customized L shaped sofa from Saraf Store. The team member were asked us details of our minute requirement in terms of wood quality, fabric, dimensions etc. and provided regular update at every stage during the whole process. Thanks to Saraf Team for providing the final product as per our vision.
Excellent products in great pricing. Special mention to the staff for giving all his time and understanding our requirements. He made sure that our furniture was delivered before time. Worth exploring the domestic and commercial requirements at Saraf Store. Valuable and Money Saving Products They Have Always.
It's been 8 weeks since i placed an order.was promised delivery in 3 weeks.
The contact no is dysfunctional.
Mails to customer service gets generic responses with no specific commitments
Products used:
Ordered a book shelf
Not delivered still after 8 weeks
Saraf furniture is the best brand when it comes to wooden Furniture online. The quality of product is extra ordinary. They even commit life time warranty from termite in all their furniture. I am in love with my new chair. It looks amazing.
Tip for consumers:
I recommend this brand if anyone is looking for furniture for thr home.
Products used:
chair
Fabulous place to shopping amazing furniture according to your needs at best price. The sofa i got its amazing
Such a amazing sofa I received. I ordered this product last month and it's looks amazing. The delivery time is too delay but when I contacted the support team they will help me to resolve my issue.
Ordered a italian marble coffee table through their saraf furniture store. It was delivered to me the very next day in box and fitted by staff the very next day. His work was very good and professional.
Order Online a bed from Saraf Furniture website which has arrived just a few days back. Before ordering from them I went to this experience store to cross-check the quality and designs. I found the quality and finish superb and that's why I ordered this bed from them. Through the process, Saraf Furniture has never let me down. They are excellent in this furniture business.
Order was taken online on 3rd November
Promised delivery date was 25th November
Diwali happened
New Year happened
Now holi will come
No sign of order, no delivery dates confirmed, not refunding the money. 3rd grade customer service and utterly dishonest people. I am initiating legal action for refund.
Tip for consumers:
Utterly dishonest people. All inhave got in the kast few months is dates after dates of shipping.
Products used:
Did not use any product because even aftwr 3 months, order not delivered.
I received a chair with several cracks. Even after repeated follow ups and email they never came or came to check to repair and replacement. Now the back is broken.
Products used:
Chair
Fabulous I Really glad to express my euphoria and satisfaction buying my furniture from Saraf Furniture, When I visited the showroom, I was received very warmly. The staff member was very polite and showed us the furniture after listening to our requirements and items available. He took great pain in attending to our preference and helped in rightly choosing the Sofa set and Dining Table. Way to go!
I ordered office desk and it is stringent in quality. Great services with the premium quality of products in affordable prices