• Saraf Furniture

Saraf Furniture

Write a Review

Overview

Saraf Furniture has a rating of 3.8 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Saraf Furniture most frequently mention discounted price, sheesham wood, and coffee table. Saraf Furniture ranks 19th among Furniture sites.

  • Service
    112
  • Value
    109
  • Shipping
    110
  • Returns
    107
  • Quality
    105

This company does not typically respond to reviews

Positive reviews (last 12 months): 84%
Positive
21
Neutral
0
Negative
4
74
See all photos
How would you rate Saraf Furniture?
Top Positive Review

“Mast dezine ekdum badiya quality n well mentioned showroom.”

Radhey S.
7/12/24

Mast dezine ekdum badiya quality n well mentioned showroom. We wrapped for protection in transit and pleasant delivery people I bought a chester which fits my space perfectly. It's nice to have lots of small drawers to sort out small items for clothing. Sataff behavior is very good helpful

Top Critical Review

“Bad service”

supreetha m.
8/5/24

I have ordered tea table in month of June and expected delivery date was on 16th July. And till now i havent received my product & customer service team are unable tell the exact date of delivery still. And not heard any call back from the team. This is very disappointing.

Reviews (211)

Rating

Timeframe

Other

Reviews that mention popular keywords

quality furniture (25)
Thumbnail of user coinbasesuprt
India
1 review
1 helpful vote
  • Send Message
November 18th, 2023

Recently redecorated my living room, and I couldn't be happier. Then I Visit Saraf Furniture Store, The items I bought are not only gorgeous, but also quite strong. I received assistance from the staff in selecting the ideal items for my style. I heartily endorse Saraf Furniture for their superior quality and customer service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sowjanyad1
California
1 review
1 helpful vote
  • Send Message
June 26th, 2021

On First glance thought it was a different product. Ordered a day bed with Mattress. Mattress provided is no where match with the one in the website. Height and length of the mattress is very small and not a fit into the day bed. Even the daybed is one inch less in length and width. Wood ordered is not a match, received a two tone. Overall a bad experience.

Service
Value
Shipping
Returns
Quality
Thumbnail of user himanir2
India
1 review
0 helpful votes
  • Send Message
October 17th, 2021

I visited saraf furniture in Surat. I was surpised with their quality of their products. And also with wide variety of elements. They literally have everything you need for your home. I loved the colorful chairs to keep in the living room. One should definitely visit them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mahib1
India
1 review
0 helpful votes
  • Send Message
April 8th, 2019

I was looking for online furniture for my home. Suddenly i got insaraf furniture from Google.
And i purchased sofa sets, couch, chairs and table from there. The experience was quite good as well as price.The overall experience very good. I m happy

Thumbnail of user taniskaj
India
1 review
0 helpful votes
  • Send Message
November 9th, 2021

Me and my family is so satisfied with the comfort of the sofa we ordered from Saraf furniture. We spend most of our relaxing time on this sofa only. Really loved the quality and elegance of this sofa set.

Service
Value
Shipping
Returns
Quality
Thumbnail of user praveenkumared
India
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

Saraf or insaraf furnitures is a fake company.They cheat customers after taking their money. They don't have any refund or return policies. They don't have any time limit for your product.their employees only tell lies.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ranjeetk11
India
1 review
0 helpful votes
  • Send Message
May 8th, 2021

I'm happy to see the quality of furniture which I bought from saraf furniture. Their staff is so useful and benevolently addressed every one of my inquiries well indeed. I bought Sheesham wood furniture a month ago, and the nature of the item is so acceptable. The staff is likewise acceptable in nature, and recommend us the solid match for our home. Overall the store's experience is acceptable, had an astounding store insight with saraf furniture.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kamalp10
India
1 review
2 helpful votes
  • Send Message
November 17th, 2020

My order number ID#DD*******. I had placed an order 2 months ago and made a downing payment of ******* and now I am yet to receive the product which was promised to me on 27 last month. If it gets delayed genuinely it's fine. But you people kept telling that the product is under final process every single time I call. You never give a proper response to emails. I am really sorry to say I have no other choice but to go ahead with a legal proceedings against you

I will never recommend this product

The insaraf is mostly biased with south Indian costumers I suppose

Thumbnail of user surya84069
India
1 review
0 helpful votes
  • Send Message
October 1st, 2023

Customer care is worest... no refund, no return, the product quality is not as described... they only do the nice advertisement. No tracking once it is shipped. Overall worest seller. My first and last purchase.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vaishnavip2
India
1 review
0 helpful votes
  • Send Message
June 21st, 2020

I have listened so much about saraf furniture about its good quality and affordable price. So after consulting from many people i purchased a 4 seated sofa set from here according to my price range and its quality is really good which seriously i didnt expected.

Thumbnail of user johnask
India
1 review
0 helpful votes
  • Send Message
March 16th, 2021

Saraf Furniture, one of the best solid wood furniture stores in India provides quality and classic furniture that will add to the aesthetics of your space. The company provides a lifetime warranty for termite resistance and offers authentic solid sheesham wood furniture at value for money prices.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sohaila9
India
1 review
0 helpful votes
  • Send Message
March 14th, 2019

I have bought almirah, sofa and tables for my new office. I am happy and satisfied with services of saraf furniture. Furniture quality is awesome and got at the affordable price. I will recommend saraf furniture to friends and family.

Thumbnail of user ektas10
Czechia
1 review
1 helpful vote
  • Send Message
February 22nd, 2019

I got all my home furniture like almirah, dressing table, dining table, bed, sofa set and etc from saraf furniture at discounted price. And the team delivered all the items in given time. They installed every furniture in very mannerly way. They were very polite and dedicated. Thanks saraf furniture team.

Thumbnail of user dineshk39
India
1 review
0 helpful votes
  • Send Message
May 15th, 2019

I was looking for online furniture. Then suddenly found insaraf furniture. I was little doubtful regarding company services and all that. But when I ordered one bed and two chairs then I found quality of furniture is very and delivered at given time. Providing good quality of services.

Thumbnail of user jagritis3
India
1 review
0 helpful votes
  • Send Message
April 8th, 2021

The store is in a convenient location and is easy to locate. The most luxurious furniture store in the market, with branded furnitures.Our expectations are understood by the salesperson and according they entertain.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pritamv1
India
1 review
3 helpful votes
  • Send Message
November 13th, 2019

This saraf is all fraud,
If anyone wants best details about the case pls ask me.
Check the images below. Don't believe on saraf they sale MDF bord material plywood, not solid wood

Thumbnail of user dess19
India
1 review
2 helpful votes
  • Send Message
November 24th, 2020

I ordered 3 products worth 80k on the 9th of September and till date ie. 25th Nov, they have not been delivered. Numerous calls and mails have resulted only in delayed timelines. Multiple dates have been given after several reminders. Not once has anyone bothered to call or inform in almost 2.5 months. Everytime I have called, a date of next week has been provided. They dont have anyone to address the complaints, no one is bothered about the plight of the customers. Whatever positive reviews one may find on the net, they are fake.
Never even think of ordering through them.

Thumbnail of user manisha.searchmodifiers
India
1 review
4 helpful votes
  • Send Message
January 16th, 2024

A specific furniture you can order here. You can order a customised furniture here. They are delivered you a amazing furniture according to your design. I am very happy to shop with Saraf Furniture.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mahimaj3
India
1 review
0 helpful votes
  • Send Message
August 12th, 2020

I was searching for a chair and table set for my home as due to lockdown, sitting on bed and working for hours dosen'r suits me. Got the delivery 2 days back, and got the perfect match for my favorite corner.

Thumbnail of user kavyaxshrma
India
1 review
0 helpful votes
  • Send Message
October 9th, 2023

I have a excellent and great experience with Saraf Furniture. Few days I will buy sheesham wood bed from Saraf Furniture, Quality and Design are very impressive. I am very happy with the product. Thanks You Saraf Furniture

Service
Value
Shipping
Returns
Quality
Thumbnail of user abhayd1
India
1 review
0 helpful votes
  • Send Message
May 8th, 2019

Someone told me about saraf furniture but i couldn't believe but when i purchased
Chairs and table from there. I really got to know that quality of wooden using in furniture that best quality Sheesham. And i got all furniture at discounted price.

Thumbnail of user avanib2
India
1 review
1 helpful vote
  • Send Message
October 11th, 2021

Average quality of product + EXTREMELY BAD SERVICE.

Please do not fall for this scam of a company called insaraf.
I paid around 6,000/- to get additional storage in my bed. They sent a bed without handles/grooves to access the storage.
I had first complained in August 2021 and my issue hasnt still been resolved. The CEO of the company, who I reached out of linkedin is equally incompetent as his team.

Will never purchase again from insaraf.

Tip for consumers:
NEVER buy from here.

Products used:
solid wood king size bed

Service
Value
Shipping
Returns
Quality
Thumbnail of user pawans18
Texas
1 review
2 helpful votes
  • Send Message
February 16th, 2019

Not recommended to anyone, do not buy product from Insaraf (order number- INSF*******)
They delivered the bed but they are denying to do the assembling. They are saying that they don't have services in that area where they themselves delivered the product. I need to get the assembling done from any other carpenter. Upon asking that will they cover the cost and damages, if it happens by external carpenter, Insaraf is saying that they will not be liable for it. It's a sheer cheating. I don't know as how they will fulfill the terms of warranty if they cannot facilitate assembling. It is a sheer act of cheating.

Thumbnail of user vishakha.4013
Virginia
1 review
2 helpful votes
  • Send Message
October 19th, 2023

Best Experience Always with Saraf Furniture, They always sale amazing products in best discounts sale, The Staff in the store is very humble and professional. They helped me to choose the best product for my home. Prices are high, But According to Products its Worth it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sv837060
India
1 review
3 helpful votes
  • Send Message
October 29th, 2023

Overall my experience is always amazing with Saraf Furniture. I highly recommend to others visit once there. The store ambience was amazing and staff was also great.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user saraff1
Aniket S.
Staff
Typically does not respond to reviews

How do I know I can trust these reviews about Saraf Furniture?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Saraf Furniture?