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InstagramReviews 461

2.5
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Instagram Reviews Summary

The overall reputation of the company reflects significant dissatisfaction, primarily due to a perceived lack of effective customer support and transparency. Customers frequently express frustration with automated responses and difficulty in resolving account issues, leading to feelings of neglect and confusion. Additionally, concerns about the prevalence of fake accounts and content moderation practices contribute to a toxic user experience. On a positive note, some users appreciate the platform's visual appeal and connectivity features. However, the overarching sentiment indicates a growing discontent with the company's responsiveness and commitment to user well-being, suggesting a need for improved customer engagement strategies.

This summary is generated by AI, based on text from customer reviews

service
171
value
153
shipping
121
returns
115
quality
153
California
1 review
0 helpful votes
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Models
October 1, 2020

Don't use Instagram to find models to work with. The models are brainwashed. It is likely they are influenced by Mount San Antonio College.

Date of experience: October 1, 2020
India
2 reviews
0 helpful votes
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Loose
September 25, 2020

Most of candidate poking to me after block also. I personally dont like it. Instagram its for e pass

Date of experience: September 25, 2020
Washington
81 reviews
63 helpful votes
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Mostly enjoyable!
September 13, 2020

I enjoy posting my pics on Instagram and than from time to time going back and looking over them and enjoying the memories created. Instagram makes it very easy to look back at your pics and even see when the pic was posted.
One really bad thing about Instagram is the tons and tons of fake profiles (The catfish). Instagram needs to implement some way that people making profiles have to prove and verify that they are who they say that they are. Because it's a very serious, enormously large problem!
Otherwise a great place to share your pics with family and friends and also be able to see the pics of your family and friends that they post for you to enjoy.
If you like photography and pictures than having an Instagram is a definite must!

Date of experience: September 12, 2020
Texas
3 reviews
28 helpful votes
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Be very careful who you talk to and trust on any social network. There are more scam artists out there than there are real people. This one goes by the name heinnath.

+4
Date of experience: September 3, 2020
AE
1 review
2 helpful votes
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Followers are fake and they give you 5K followers instead of 20k and they rejected to refund my money back as they mentioned real followers and they give me fake followers after they took them all
Now if you check my Instagram joe__samuel you will see it's bad service, I have sent 10 Emails and no reply too

Date of experience: August 17, 2020
Saudi Arabia
3 reviews
0 helpful votes
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Excellent
August 5, 2020

Its very greatful experience i bought some brands shoes (addidas) with perfect price and free shiping over 200. They didnt be late and the product arrive fast before dedicated date. It was excellent site

Date of experience: August 5, 2020
GB
7 reviews
6 helpful votes
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Amazing
July 9, 2020

Amazing still too tiny to describe how great you are!

Super Amazing who surely open new Frontiers & Opportunities Worldwide.

Thanks

Just a thing... would or could you make easier to reach your customer support? I think even only via chat please... Sometimes is hard to reach you but you still Amazing!

Thanks 4 your hard work we love you!

Date of experience: July 9, 2020
Canada
12 reviews
22 helpful votes
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I find this a application packed with:
Pornography
Every second post is a nude person
Advertisements for credit cards, payday loans, high risk car loan lenders - EVERY SHARK KNOWN IN THAT MARKET
ALSO AND MOST DISGUSTING AND DISTURBING:

I reported 4 pictures:
1 Mexican nude: my report acknowledged, guy was disciplined for 30 days with limited access and photo deleted.
2 Black nude: my report acknowledged, guy was disciplined for 30 days with limited access and photo deleted.
3 Asian nude: my report acknowledged, guy was disciplined for 30 days with limited access and photo deleted.
4 White nude: my report IGNORED and guy just posted a new batch of nude.
Bias app packed with racist moderators and hypocritical fine print on values and decency.

Date of experience: July 5, 2020
Georgia
1 review
15 helpful votes
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Instagram maybe one of the so-called most popular social media platforms in the world, but it is not what it cracked up to be. If you are an upcoming talented person who wants to showcase your work, Instagram would disappoint you with its Facebook algorithm system. Like Facebook, Instagram would censor true independent voices as well. Like Facebook, Youtube, and Twitter, Instagram is also very toxic. Just like its predecessors, everything on Instagram is all about winning the popularity contest to see who get the most likes and followers. It is so childish. I can go and on. Social media platforms, like Instagram, can also lead some people into depression.

Date of experience: June 30, 2020
India
1 review
1 helpful vote
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Hi team my acount is disabled by your team I really apologies of this its happen by mistake I am sorry I'm not such kind of person please unblock my account as possible as soon I really sorry please unblock it because I am addicted of Instagram or Facebook please unblock thanks

Date of experience: May 25, 2020
Sweden
3 reviews
1 helpful vote
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My Favourite App!
May 21, 2020

I'd like to thanks to developers of Instagram, because it's the best social nework for me. I luv it!

Date of experience: May 21, 2020
India
2 reviews
0 helpful votes
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Cool!
May 14, 2020

I think it's one of the fabulous apps that we have today... provides various features of chatting. Calling. One can easily stay updated with what's going around. A very friendly user interface it has got.

Date of experience: May 13, 2020
Kenya
14 reviews
8 helpful votes
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Cashcrates
May 5, 2020

The business is wonderful more so on tasks and surveys that you are given helps you to get knowledge about online business and surveys

Date of experience: May 5, 2020
Pakistan
3 reviews
5 helpful votes
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Form the past month, I am trying to retrieve my password on Instagram. But again and again, I am failing.
Instagram don't have a proper customer care support team or email. I mailed on "*******@instagram" the automatic reply is there that they don't support Instagram services now.

Date of experience: May 3, 2020
Illinois
1 review
6 helpful votes
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Seller scam
April 19, 2020

I purchase to classic_fashionwears and i spoke with CINDY and owner LISA. They scam me! No item delivered, no tracking given, they blocked me after 2 weeks stating the item
Was shipped and due to pandemic it will be late. Claiming they shipped via DHL. And they cant even refund! In short they are making me look like a fool!

Beware of this account!

Date of experience: April 19, 2020
Colorado
2 reviews
3 helpful votes
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Used to be a fun site
February 4, 2020

Instagram used to be a fun site. Originally it was a place to post your photos and like and comment on other people's photos. Every since facebook took over it's gone downhill. Facebook has no problem with having ads that are lies and ads from Russia because money talks but they have implemented rules on IG which you can find nowhere yet you are expected to follow and if they decide you have broken one of these unwritten rules they block you without telling you what rule(s) you may have broken or how long you are blocked and they give no response to your emails. They are no longer a fun site and instead have become power hungry money hungry capitalists.

Date of experience: February 4, 2020
GB
1 review
4 helpful votes
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Customer Service
January 9, 2020

Terrible customer service. I have reported a problem with my account and nobody responds & nothing is done to find a solution. There is no customer service helpline. Terrible, awful, disappointing mess of a company.

Date of experience: January 9, 2020
Utah
69 reviews
100 helpful votes
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Their ok
December 19, 2019

Well I view Instagram as just another social media site to post on. They are pretty user friendly. With all the social media sites out there it really would be nice to just have one that the world dealt with.

Date of experience: December 18, 2019
Canada
1 review
1 helpful vote
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It's almost year 2020 and you still can't delete multiple photos at once from Instagram? When will you upgrade the app! Everything else is constantly upgrading lol.

Date of experience: December 14, 2019
Italy
1 review
0 helpful votes
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Ring
November 27, 2019

My ring is gorgeous and is completely the same as the description. I love it thanks. I recommend you take a look at their Official website, you will find lots of super elega accessoriesI recommend you take a look at their official website, you will find lots of super stylish and fashionable accessories

Date of experience: November 26, 2019

About the Business

Create an account or log in to Instagram - A simple, fun & creative way to capture, edit & share photos, videos & messages with friends & family.


+188