InstagramReviews 462

I have been using Instagram for 7 years and loved it. My Facebook was hacked back in February and because my Instagram was linked to it, my account was affected too. I sent numerous emails to both Instagram and Facebook with screen shots of what the hacker had done with no response from either. I was able to create a new Instagram account, but cannot use the app. The website is not user friendly at all and you lose capabilities of the app. It's sad that I can no longer use a social media platform that I really enjoyed because they refuse to respond or help with something that their own security failed.

I've had my Instagram for the last 7 years and amassed quite a few followers and over 1000 posts but I haven't even posted to it in the last 4 weeks when it was inexplicitly and without warning disabled deleted. I fought for an appeal several times and they even agreed it was mistakenly taken down (See email screenshot) and yet they still refuse to reinstate it.

When I joined Instagram thinking it's a good platform for creative people for sharing pictures and showcasing their talent. At that time I didn't knew that I'll face so many issues one after another in the insta world.
Namely, a lot of spam accounts are here and loads of fraudulent activities happen here and many looks for public accounts to send them spam messages, comments and even emails if you had a public account.
FYI how many fake accounts I've reported is countless. So what does the verification team when someone creates a fake account on instagram.
To continue further many people here follow you and ask you to follow them and if you don't follow them they unfollow you later.
Likewise many people like your post, so you like their post in return. It's like like for like and follow for follow.
BTW You can't forcefully like anyone's post or follow someone's account just because they are doing the same and beg you to do the same.

Hacked! Since FB acquired Instagram it's been infested with Russian bots and trolls. My account was hacked months ago by a bk ru email (Russian domain) and even though I followed all the instructions sent to my secure email, the issue has never been resolved. These hackers have had my private info and pictures for months and Instagram does not care! All you have to do is a quick google search and you'll find many people have been experiencing this issue recently with Instagram. BEWARE!

I official boycott Instagram! They deactivated my small account for no reason and won't assist me with getting it back. They want proof that I am the owner. I sent them my picture with a number and emailed with the email address that belongs to the account, but they won't help me. They expect me to provide Local business license (issued by your city, county, state, etc.), Tax filing, Certificate of Formation, or Articles of Incorporation, to verify my identity. I am not a business and I won't provide them with such sensitive information. They have the worst customer service, including ignoring my emails when I first started. This is the first website that I am blocking and I hope they go out of business. You lose Instagram! I have moved on to something better and I do not recommend this site to anyone!

My instagram got hacked!... I follow everything they said to do! Nothing worked! I been trying to get someone to help me on Instagram. There is no one to help you!... Meanwhile I have someone using my account with all my pictures, requesting people. And NO ONE can help me. Is really ridiculous... same person took my Amazon account in one second I talked with someone and they resolve the issued fast!. Instagram should have some type of costumer service. Sooooooo frustrated. I am going to the police tomorrow maybe they will know what to do!