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North Carolina
1 review
2 helpful votes
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Instagram has deleted 3 of my accounts for no reason. I have lost over 1000 follwers/ fans. I have also lost very good friends i only had contact with threw instagram. With no reason its just gone. I am not pleased. I think we should boycott instagram. Me myself for this reason will never use it again thanks instagram for nothing.

Date of experience: June 25, 2015
California
1 review
0 helpful votes
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Too Odd and Dysfunctional
September 17, 2022

I tried to create an Instagram account with an email Address, and their website states that there is already an account with the email I gave, and that it is suspended, but that I have 33 days to challenge the suspension. I have never created an account on Instagram with this email Address. So what are they talking about? Tonight was my first attempt. Second, they sent a code to this email for verification. I give them the code, but then their website wanted to text me another code. Questions: 1. Why did they email me a code if it wasn't going to be sufficient? 2. Why do they assume that I can receive texts. I can't! I would really like to know why they emailed me a code if it wasn't going to be adequate? Why did they waste my time? Then I attempt to delete my account on their pathetic website, and I click on the relevant link to permanently delete it, but they only show the option for temporary deletion, and surveys about the page. This website is too strange.

Date of experience: September 17, 2022
Pennsylvania
1 review
3 helpful votes
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They are no better then any other leftist propaganda spreading platform. They allow violence,nudity and hate speech but only for one side when you try to respond to a leftist comment it's against there community guidelines. INSTAGRAM is no better then any other propagandist platforms.

Date of experience: October 7, 2023
California
79 reviews
218 helpful votes
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Instagram is perfect for me. I've always been a photogrpaher ever since I was five years old and Instagram lets me add photos instantly. There's even my instagram girlfriend that instantly likes my photos and I like her sexy pics in return. Someday I'll meet her and do non-PG13 things to her.

Date of experience: March 3, 2016
Slovenia
1 review
2 helpful votes
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Terrible, just terrible
November 1, 2019

Tried three times, made two different e-mails, couldn't even sign up for whatever reason (it's not like they let you know why you can't create an account), wrote to customer support 3 MONTHS ago, didn't get any response whatsoever. I'm going to look for alternative sites, that value their users even slightly bit.

Date of experience: November 1, 2019
Albania
1 review
0 helpful votes
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Amazing PatPat
June 21, 2021

These days we are only wearing PatPat outfits They are gorgeous, very comfortable and soft, we are in love with them. Patpat clothes have a very cheap price. Our experience with patpas has been extraordinary, we love them

Date of experience: June 20, 2021
North Carolina
1 review
1 helpful vote
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I have bought alot of things off this Instagram page. They are legit. Be aware of other pages. They are the best out there trust me. They are paypal verified which meansif do not get product paypal will give you your money back.

Date of experience: October 14, 2015
5 reviews
31 helpful votes
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If you're looking to verify your Instagram account don't bother contacting their customer services cos they won't help and take more time to verify, I contact a hacker who verifies accounts for a cost and he's cheap. Contact him at dellj4001ATgmail DOTcom

Date of experience: July 30, 2019
California
1 review
0 helpful votes
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Ig is Broken
May 11, 2022

Why would you block a business that is following so many of people, and has a bit followers, and was trying to get rid of the following people by unfollowing them, I would unfollow 100-200 people a day and you guys thought it was smart to block me for what reason? Please fix this asap!

Date of experience: May 11, 2022
Georgia
57 reviews
75 helpful votes
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Simple and Easy
July 22, 2021

Instagram does what it was made for—you upload a picture, get hearts, and get comments. Now you're ready to upload the next picture! Easy! You can also upload a "story" that is basically 15 seconds of pictures or video that last 24hrs. You can edit these to add graphics and music. Pretty cool stuff.

Date of experience: July 21, 2021
Texas
4 reviews
45 helpful votes
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Instant Gratification
March 19, 2018

What else can be said of Instagram? Great place to post photos, great place to promote business, great place to join community, great place to share your thoughts,... Powerful tool. Powerful communication.

Date of experience: March 19, 2018
New Jersey
1 review
0 helpful votes
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They Hacked my account and can't recover it!
There's no customer service, the facial recognition doesn't work and the process of reclaiming it gets stuck in a loop to nowhere!
In the meantime they are scamming people on my behalf!

Date of experience: December 14, 2022
Florida
4 reviews
7 helpful votes
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My account was deleted along with my linked facebook because I posted a quote from a TV show and they took it to be threatening, however a man made multiple accounts where he posted my friend's selfies threatening to r*pe her and Instagram refused all our reports saying "it doesn't violate guidelines." But two decades of my life are gone because instead of talking about r*ping women I post about TV shows! Naughty me! And I had no way to explain myself or make a case because they do not have phone support, chat support or email support or ANYTHING that puts you in touch with a real human being, so if a bot decides you're in the wrong, too bad, kiss your friends and your content goodbye. Years of memories with my dead loved ones, erased like they're trash. Disgusting. Enjoy collapsing under Tik Tok you soulless has-beens.

Date of experience: May 18, 2023
Minnesota
13 reviews
32 helpful votes
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Hacking
June 16, 2016

I think first it is amazing! But second there are multiple links that are allowing the creator of the link to access accounts currently there are about 4-5 people that have created 1-2more accounts in result of this and it is continuing harassment and bullying by them and the pictures they are being tagged in the comment section.

Date of experience: June 15, 2016
Viet Nam
1 review
6 helpful votes
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A few months back, as I surf this platform's reel, 3 out of 5 reels are always girls shaking a.s.s and promote their onlyfans accounts. If you see hot girls with linktree in their bios, it's 90% their adult content sites. I'm so furious when all my hobbies like games, coding, etc appearing more way less than they used to be. Now, this site is definitely a p.o.r.n site for men despite not caring 18+ content. I've deleted this s.h.i.t and never use it again. Mark Zukerberg is jus an a.s.s.h.o.l.e, caring more about money!

Date of experience: August 12, 2023
Washington
27 reviews
119 helpful votes
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2017 seems so long ago
August 11, 2023

I joined back in 2017 and, suffice enough to say, it's changed a lot, which wasn't for the better.

One, we could have lived without reels but they're trying to catch up to Tiktok, which is a stupid idea

Two, because of their focus on reels, they seem to mostly want you to post videos and will auto generate one, shoving it in your face.

Three, tying into the aforementioned, because of this focus on reels, hashtags don't seem to work as much. Now, the hashtags only show top posts, so if you're an artist, you might be better off posting elsewhere.

Four, the app and the website have gotten to be very hard to use. It's buggy as hell.

Five, this really did it for me. The ability to directly share to Tumblr has been removed. Tumblr shows it as an authorized website but Instagram doesn't and there's no real way to add it back.This is horrible.

Date of experience: August 11, 2023
New Zealand
1 review
2 helpful votes
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DONT USE!
December 28, 2022

My account got hacked and instragram wont even deleted now they running the show as me and scamming all my friends! Untrusted site. Need to be shut down asap! Cant resolved my issue. Complete waste of humans time!

Date of experience: December 28, 2022
New York
1 review
0 helpful votes
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Censorship
December 14, 2023

Instagram is very blatantly censoring voices for the palestinian cause. 100s of 1000s of people have complained about it. It's been 3 weeks since i csn comment like follow or unfollow people without warning on both my original page and my palestine cause page. It was done within a week of me supporting the cause, they are forcing their views and opinions onto the people who use the platform. It is incredibly insane to see especially since we don't live in israel and we can criticize and decide what cause we want to defend ourselves z

Date of experience: December 14, 2023
India
1 review
1 helpful vote
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Shoes_storez88
October 12, 2018

Please don't trust this account in Instagram. They are thieves.
The person will ask you to transfer money through paytm to this phone number - *******309. But, he will never ship your product or respond to you.

Never ever trust this account. I have raised multiple complaints with respect to this account.

Instagram account is, shoes_storez88
Phone number is, *******309.
There is no response when you call the above number.

Date of experience: October 12, 2018
Canada
1 review
2 helpful votes
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No support
February 12, 2022

Instagram for no reason or any explanation killed our account. Then we had our company info submitted, then sent a picture of our employee with the code in her hands. No respond. No reaction. Account dead. Idiocracy in action.

Date of experience: February 12, 2022

Overview

Instagram has a rating of 2.2 stars from 461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instagram most frequently mention social media, customer service and community guidelines. Instagram ranks 188th among Mobile Applications sites.

service
171
value
153
shipping
121
returns
115
quality
153
+188