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Instagram

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Overview

Instagram has a rating of 2.2 stars from 457 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Instagram most frequently mention social media, customer service, and community guidelines problems. Instagram ranks 220th among Mobile Applications sites.

  • Service
    161
  • Value
    145
  • Shipping
    114
  • Returns
    109
  • Quality
    144
Positive reviews (last 12 months): 17.2%
Positive
5
Neutral
0
Negative
24
188
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How would you rate Instagram?
Top Positive Review

“Efficient delivery”

Nejielek A.
7/3/24

I recommend instafollowers because their service is usually fast but very efficient and their customer service is reliable offering you an expedited delivery in slow delivery case days or in the event where you purchase real content and you shall lose a like or follower instafollowers customer service is fast acting

Top Critical Review

“Just a scam”

TT T.
10/11/24

So I get a notification that I posted spam via IG. I'm no influencer or celebrity, not on their a lot but, have spam lol. So then they say you can ask for a review but, of course you can't get in because they have disabled the account and requesting the code via cell phone doesn't work. You request it and nothing. Same thing if you go directly to the "oversight board". Basically they really want this outlet for people who don't work and use this for hundreds or thousands of followers. Good part if I need to go on there, I have another account lol...guess yall can't control everything.

Reviews (457)

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customer service (23)
Thumbnail of user jesser2
California
79 reviews
213 helpful votes
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March 3rd, 2016

Instagram is perfect for me. I've always been a photogrpaher ever since I was five years old and Instagram lets me add photos instantly. There's even my instagram girlfriend that instantly likes my photos and I like her sexy pics in return. Someday I'll meet her and do non-PG13 things to her.

Tip for consumers:
Report bots.

Service
Thumbnail of user ilik
Slovenia
1 review
2 helpful votes
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November 1st, 2019

Tried three times, made two different e-mails, couldn't even sign up for whatever reason (it's not like they let you know why you can't create an account), wrote to customer support 3 MONTHS ago, didn't get any response whatsoever. I'm going to look for alternative sites, that value their users even slightly bit.

Thumbnail of user ilird2
Albania
1 review
0 helpful votes
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June 21st, 2021

These days we are only wearing PatPat outfits They are gorgeous, very comfortable and soft, we are in love with them. Patpat clothes have a very cheap price. Our experience with patpas has been extraordinary, we love them

Tip for consumers:
You have to buy to try it and believe it is worth it

Products used:
Sets

Service
Value
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Quality
Thumbnail of user lewisw21
North Carolina
1 review
1 helpful vote
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October 14th, 2015

I have bought alot of things off this Instagram page. They are legit. Be aware of other pages. They are the best out there trust me. They are paypal verified which meansif do not get product paypal will give you your money back.

Thumbnail of user johnd2440
5 reviews
31 helpful votes
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July 30th, 2019

If you're looking to verify your Instagram account don't bother contacting their customer services cos they won't help and take more time to verify, I contact a hacker who verifies accounts for a cost and he's cheap. Contact him at dellj4001ATgmail DOTcom

Thumbnail of user moneys4
California
1 review
0 helpful votes
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May 11th, 2022

Why would you block a business that is following so many of people, and has a bit followers, and was trying to get rid of the following people by unfollowing them, I would unfollow 100-200 people a day and you guys thought it was smart to block me for what reason? Please fix this asap!

Thumbnail of user cristinad77
Georgia
57 reviews
73 helpful votes
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July 22nd, 2021

Instagram does what it was made for—you upload a picture, get hearts, and get comments. Now you're ready to upload the next picture! Easy! You can also upload a "story" that is basically 15 seconds of pictures or video that last 24hrs. You can edit these to add graphics and music. Pretty cool stuff.

Service
Quality
Thumbnail of user mariak14
New Jersey
1 review
0 helpful votes
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December 14th, 2022

They Hacked my account and can't recover it!
There's no customer service, the facial recognition doesn't work and the process of reclaiming it gets stuck in a loop to nowhere!
In the meantime they are scamming people on my behalf!

Service
Thumbnail of user nicd3
Texas
4 reviews
45 helpful votes
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March 19th, 2018

What else can be said of Instagram? Great place to post photos, great place to promote business, great place to join community, great place to share your thoughts,... Powerful tool. Powerful communication.

Thumbnail of user savvysmasterlist
Florida
4 reviews
5 helpful votes
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May 18th, 2023

My account was deleted along with my linked facebook because I posted a quote from a TV show and they took it to be threatening, however a man made multiple accounts where he posted my friend's selfies threatening to r*pe her and Instagram refused all our reports saying "it doesn't violate guidelines." But two decades of my life are gone because instead of talking about r*ping women I post about TV shows! Naughty me! And I had no way to explain myself or make a case because they do not have phone support, chat support or email support or ANYTHING that puts you in touch with a real human being, so if a bot decides you're in the wrong, too bad, kiss your friends and your content goodbye. Years of memories with my dead loved ones, erased like they're trash. Disgusting. Enjoy collapsing under Tik Tok you soulless has-beens.

Tip for consumers:
nope

Products used:
the app

Service
Value
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Quality
Thumbnail of user sheistheman2406
Viet Nam
1 review
5 helpful votes
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August 12th, 2023

A few months back, as I surf this platform's reel, 3 out of 5 reels are always girls shaking a.s.s and promote their onlyfans accounts. If you see hot girls with linktree in their bios, it's 90% their adult content sites. I'm so furious when all my hobbies like games, coding, etc appearing more way less than they used to be. Now, this site is definitely a p.o.r.n site for men despite not caring 18+ content. I've deleted this s.h.i.t and never use it again. Mark Zukerberg is jus an a.s.s.h.o.l.e, caring more about money!

Service
Value
Thumbnail of user tyrah3
Washington
27 reviews
117 helpful votes
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August 11th, 2023

I joined back in 2017 and, suffice enough to say, it's changed a lot, which wasn't for the better.

One, we could have lived without reels but they're trying to catch up to Tiktok, which is a stupid idea

Two, because of their focus on reels, they seem to mostly want you to post videos and will auto generate one, shoving it in your face.

Three, tying into the aforementioned, because of this focus on reels, hashtags don't seem to work as much. Now, the hashtags only show top posts, so if you're an artist, you might be better off posting elsewhere.

Four, the app and the website have gotten to be very hard to use. It's buggy as hell.

Five, this really did it for me. The ability to directly share to Tumblr has been removed. Tumblr shows it as an authorized website but Instagram doesn't and there's no real way to add it back.This is horrible.

Tip for consumers:
If you're an artist, find another site.

Thumbnail of user abbyc8
Minnesota
13 reviews
32 helpful votes
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June 16th, 2016

I think first it is amazing! But second there are multiple links that are allowing the creator of the link to access accounts currently there are about 4-5 people that have created 1-2more accounts in result of this and it is continuing harassment and bullying by them and the pictures they are being tagged in the comment section.

Service
Quality
Thumbnail of user abigailb343
New Zealand
1 review
2 helpful votes
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December 28th, 2022

My account got hacked and instragram wont even deleted now they running the show as me and scamming all my friends! Untrusted site. Need to be shut down asap! Cant resolved my issue. Complete waste of humans time!

Thumbnail of user mithunv
India
1 review
1 helpful vote
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October 12th, 2018

Please don't trust this account in Instagram. They are thieves.
The person will ask you to transfer money through paytm to this phone number - *******309. But, he will never ship your product or respond to you.

Never ever trust this account. I have raised multiple complaints with respect to this account.

Instagram account is, shoes_storez88
Phone number is, *******309.
There is no response when you call the above number.

Thumbnail of user elenan64
Canada
1 review
2 helpful votes
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February 12th, 2022

Instagram for no reason or any explanation killed our account. Then we had our company info submitted, then sent a picture of our employee with the code in her hands. No respond. No reaction. Account dead. Idiocracy in action.

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Value
Quality
Thumbnail of user salj12
Louisiana
2 reviews
6 helpful votes
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July 14th, 2022

Generally Instagram has been helpful, I've made heaps of companions and conscious individuals. I can discuss rapidly with my companions, I can elevate my business to my crowd and I most likely wouldn't have gotten any deals if not for Instagram. I've been involving Instagram for quite a while and incline toward it to other online media networks because of its straightforwardness and nonattendance of long text refreshes. Instagram has been incredible for associating with new buyers and showcasing my image. In any case, it is a stage where I can feel great and offer what I need, and I like to utilize it

Service
Value
Quality
Thumbnail of user seann173
Arizona
1 review
0 helpful votes
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April 30th, 2022

I have 5 accounts for dogs (yes, I am that person, lol). Anyway, when instagram asked me for my birthday on one of my dogs accounts I put my dogs birthday to just align everything not thinking they were going to suspend my account because my dog is 5. It was an honest mistake. So I thought the appeal process was going to go smooth... boy was I wrong! I have submitted my name, email, my driver's license multiple times. I even sent my wife's info along with drivers license and explained the situation multiple times. I have yet to get one single message to let me know what I am doing wrong and what would rectify the situation to open my dogs account again (thatdood_wrigley). It is frustrating when you make an honest mistake, and then attempt to correct it via the instructions on the appeal and not get a single email, direct message, or call to let you know why your account has not been unlocked and what the company needs from you to unlock said account.

Service
Thumbnail of user walaas1
Germany
1 review
1 helpful vote
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November 24th, 2016

It was the 1st experience to me to promos on instgram, it was great trying Noworriesbot agent was helpful and he kept answering all my silly questions till the end, waiting for the results through out the month

Tip for consumers:
should be tried

Thumbnail of user matthewj398
GB
3 reviews
3 helpful votes
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November 12th, 2022

Ok i joined, which i didnt as its run by that freedom hating zuckerberg guy, but i did, in the end. I make one post which featured a perfectly valid question, and i was suspended. So, ive given up on it already. I will try and find a freedom liking platform where i can post. Free speech clearly isnt something america likes.

Thumbnail of user micks24
California
2 reviews
3 helpful votes
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February 27th, 2017

I hate companies that force themselves upon us with no recourse. My boss told me to get an Instagram account to use for work, but it linked to the wrong FaceBook account and of course the brilliant nerds did not add an unsubscribe or delete button.
WARNING: It is impossible to delete your Instagram account. There are plenty of offers on line on how to delete, but none of them work, and if Instagram was cool, I wouldn't be spending hours figuring out how to delete it and nobody would have to post methods to do so. You suck! InstaBad! Don't sign up.

Thumbnail of user carlat53
New Jersey
1 review
7 helpful votes
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January 18th, 2019

My instagram got hacked!... I follow everything they said to do! Nothing worked! I been trying to get someone to help me on Instagram. There is no one to help you!... Meanwhile I have someone using my account with all my pictures, requesting people. And NO ONE can help me. Is really ridiculous... same person took my Amazon account in one second I talked with someone and they resolve the issued fast!. Instagram should have some type of costumer service. Sooooooo frustrated. I am going to the police tomorrow maybe they will know what to do!

Thumbnail of user joclynm2
Delaware
1 review
0 helpful votes
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July 5th, 2022

I literally have so much problems with my instagram dm's where I can't even send messages. Or if i'll send a message it'll delete afterwards on it's own, or i'll text and have a whole convo with someone then ill refresh my insta page and my messages will disappear. It's super weird. And right now i can't even text off of my main account because nobody is getting my messages. And i cant even text my bf rn. Super angry. L insta. 2/10

Thumbnail of user ooiipdjsaoidjsada
Canada
1 review
1 helpful vote
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February 20th, 2022

I got my account marked for "suspicious activity", requiring me to do a captcha. I also got banned for 2 weeks because I was against the community guidelines. Not only that, now I need to "confirm my phone number and email address" when I already confirmed it on my 500 follower account. I deleted my phone number to see what would happen, and I got spammed that I needed to confirm my phone number. Now I can't even follow 50 people without getting restricted for spam and "suspicious activity".

Tip for consumers:
Stay away from this site at all costs.

Products used:
Horrible advertising.

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Thumbnail of user aug2
Pakistan
1 review
0 helpful votes
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January 9th, 2023

This service is the best. I visited and tried a lot of sites, but couldn't find any way to gain followers and likes etc. And build an audience. My search stopped when I got this and the best way that drained my trust was that even their free plan helped me to get about 500 to 600 followers and all those were real people and even didn't unfollowed. I highly recommend this platform. This is the only trustworthy platform I found and used, Use this and build a great audience. Thank you Mr. Insta and Turbomedia for your help.

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Create an account or log in to Instagram - A simple, fun & creative way to capture, edit & share photos, videos & messages with friends & family.

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