• Instant-Gaming

Instant-Gaming

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Overview

Instant-Gaming has a rating of 3.3 stars from 493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Instant-Gaming most frequently mention customer service, great prices, and good price. Instant-Gaming ranks 13th among Video Games sites.

  • Service
    186

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 84.9%
Positive
107
Neutral
8
Negative
11
52
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How would you rate Instant-Gaming?
Top Positive Review

“Afterall and after using and cheking many other websites, is one of bests”

Emanuel F.
1/26/20

I had a problem with a key that was already used, but after a time they replaced the key with other working, meanwhile i bought there more 8 games and all went fine, i just recommend u to use paypal. I bought them thru the app. Would be unfair to rate with 1 star when fix the problem and never had any kind of problem again, if i got any i will write it down here ;)

Top Critical Review

“NOT INSTANT”

Vlad B.
4/19/24

I had high hopes for this website. After buying a CD key for Steam, I was told I need to send a photo of my ID for "verification". This was the first time a key shop asked me this and I've bought over 100 cd keys for Steam. Not instant at all. Support is slow and I've read it may take up to 6 hours to get my order, which is extremely frustrating.

Reviews (493)

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instant gaming (94) customer service (34)
Thumbnail of user tonyl1262
1 review
0 helpful votes
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August 25th, 2024

The headache is not worth the savings.

I bought a game from Instant Gaming just fine, and the product code worked. When attempting to make a second purchase, my credit card company deemed the site suspicious and locked my card. After making numerous phone calls and spending a half an hour of my time my card was finally unlocked. The next day I attempted to make the same purchase, only to receive the error "The product code you've entered is not valid."

I reached out to IG Support, who stated it was now their security team who deemed the transaction suspicious, at which point they requested a photo of my credit card and photo ID.

Under no circumstances am I, or any other sane person, going to submit a photo of my credit card and ID.

For these reasons I say it is a SCAM. DO NOT WASTE YOUR TIME

Service
Value
Returns
Quality
Thumbnail of user florinel8
Florine L. – Instant-Gaming Rep

Dear customer,
Thank you for your review.
We apologize for any inconvenience caused. However, please note that our company has been attending to their customer for about 10 years. We confirm that we have not scammed anyone. Please also keep in mind that we run these security checks if deemed necessary and with the good intention of protecting our users and ourselves. Sadly, we may need to cancel a purchase if it implies taking any possible risks. Nevertheless, we are sorry if our security system may caused some inconveniences to you and your shopping experience with us.
We remain at your disposal through our support if you require further information.
Thank you for your understanding.
Kind regards.
IG Team

Thumbnail of user vladb104
2 reviews
0 helpful votes
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April 19th, 2024

I had high hopes for this website. After buying a CD key for Steam, I was told I need to send a photo of my ID for "verification". This was the first time a key shop asked me this and I've bought over 100 cd keys for Steam. Not instant at all. Support is slow and I've read it may take up to 6 hours to get my order, which is extremely frustrating.

Tip for consumers:
NOT Instant

Products used:
Fallout 4 GOTY

Service
Value
Returns
Quality
Thumbnail of user ingridb203
Ingrid B. – Instant-Gaming Rep

Dear customer,
Thank you for your review.
We apologize for any inconvenience caused. However, please keep in mind that we run these security checks with the good intention to protect our users and ourselves. We are sorry that it caused so much inconvenience to you and your shopping experience with us.
We thank you for your understanding and wish you a nice day.
Kind regards. IG Team

Thumbnail of user glenf129
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

Always great deals and pricing at Instant Gaming and friendly customer service whenever there are queries... but... the re-requesting of already approved customers and re-doing KYC is so annoying and needs to be fixed. Otherwise I would easily give 5 stars

As above. Dealt with much quicker this time.

Service
Thumbnail of user bend896
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Been using Instant-Gaming for years and i can say that i feel very happy with the service, it is fast, secure and have challenging price... A big thanks to the support teams as well, they always respond in short time.

Very good experience, professional and solve the Issues in very short time

Reason I chose this business:

Have good deals and very good price.
You can find the biggest releases new games, the store is updated and gives you the possibility of the purchase in many devices

Service
Thumbnail of user keiranr
1 review
0 helpful votes
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November 1st, 2023
Verified purchase
• Updated review

Instant Gaming has saved me quite a lot of money throughout the years, it's easy and I've not really ever had an invalid code. The one time I did I received a full refund quite quickly and the support was great!
Every time I've had to contact support they have always helped me out with things I've needed if that be verification or questions!

Very good.

Reason I chose this business:

One day I was looking for a new site to buy games on that had good reputation and came across this site.

Its fun
September 10th, 2023
Verified purchase
• Previous review

I had fun, a lot of fun a very good time while having fun on this game

Reason I chose this business:

Its cheap and the most reliable

Thumbnail of user susanb5685
1 review
1 helpful vote
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August 31st, 2023
Verified purchase

I am really happy with Instant Gaming, but want to be totally honest about the pros and the cons!

I will start with the negatives, which is that VAT is added on top of the listed price, so it isn't quite as much of a saving as it first appears. I assume as the website operates in many counties all with separate taxation rules. Also, there is a fee to pay via PayPal, which is always my preferred method when shopping online for safety reasons. I also think that it needs to be made clearer about DLC downloads, this didn't affect me, but I have seen negative reviews about people less versed in the gaming world getting caught out.

That being said, my personal experience was really positive. I bought two DLC for less than one full price on Steam. The codes were instantly in my account and were super easy to add to Steam. They worked perfectly and I have some cool new stuff in my game. I will 100% use Instant Gaming again and am really happy with my purchases.

Reason I chose this business:

I saw some YouTube creators posting about it and thought it was worth a try. I was pretty sceptical at first, but all the good reviews made me a little more reassured and it all worked out for the best!

Thumbnail of user vonn5
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

I'm using Instant Gaming for while. So far service is perfect without even single hitch. And only one time key didn't work, they asked a couple of screenshots for verification before refunding it. I advice everybody to go for it, and purchase normally overpriced keys at great discounts that are always available at Instant Gaming. Yeah, I'm that happy with the service.

Fast, efficient and without any nonsense. Shows how much Instant Gaming truly value and treasure their customers. I'm very satisfied!

Reason I chose this business:

Because they're best, obviously!

Service
Thumbnail of user florinb5
3 reviews
6 helpful votes
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September 28th, 2017

Ordered 15 games so far, all of them came instantly. Sometimes they ask for your ID next to the logo for security reasons but that's solved quickly and it comes with their apology for the time you had to wait. All they need is to see the name matches the name on the credit card so you can use Paint or something similar to hide the other info. Extremely professional, great prices, instant games. Highly recommended.

Thumbnail of user kostisl1
1 review
1 helpful vote
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August 7th, 2023
Verified purchase

Although I understand the need for a verification system, having to send ID can turn many customers the other way, not everyone is gonna trust a website with their information. I got my items in the end, but it was a hassle.

Reason I chose this business:

Had the items I wanted in very good prices

Thumbnail of user lucasb293
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

From start to the end there was no problem well communicating with this company and ease of use and their prices give the highest numbers of stars i would recommend anyone that wants to buy cheap Keys for a video games to buy them from instant gaming

Reason I chose this business:

For the low prices and ease of use

Service
Thumbnail of user davew1201
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

So many companies out there trying to sell keys but in my time I've only ever trusted one now I can add instant gaming to my list very cheap and very reliable so thank you and keep up the awesome work

Reason I chose this business:

As a gamer it's nice to grab a bargain

Thumbnail of user daynah40
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

If you wanna save money for your sim packs buy from here. I was adamant at first because of the identification process but it was easy and once I sent in my picture it came in a couple minutes and I could start playing.

Reason I chose this business:

I chose instant gaming for the prices.

Thumbnail of user besnim
1 review
0 helpful votes
  • Send Message
October 11th, 2023
Verified purchase

I got quick replies by 24/7 service department.

I had a quick and problem-free refund, after purchasing the wrong game.

When they run out of stock, they quickly get new stock. In case of FC 24.

Good store

Described before.

Reason I chose this business:

Out of curiosity.

Service
Thumbnail of user jackp1001
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Generally speaking, this site has a much better experience than other sites that provide key buying services. Much better deals and a generally quick delivery. Do be aware that some purchases require you to provide an ID, which is not always good, but regardless an excellent site all round.

Reason I chose this business:

Friend recommended

Thumbnail of user manl8
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

Purchased Robux at a good price. PayPal payment went through flawlessly. Uploaded ID as per request. Understandable with the prevalence of fraudulent transactions. ID with personal info, except name and photo, all blocked out was readily accepted. Outstanding communication. A+++

Products used:
Robux

Service
Value
Quality
Thumbnail of user simoneh104
1 review
1 helpful vote
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July 6th, 2023
Verified purchase

I love instant gaming, it has awesome prices! Something that I could see that needs improving is the "ID check". I don't think that people should have to put in some sort of identification every time they buy something, it should be saved for the next time. Also making the process time faster. Some times it could take 5 minutes other it may take over night.

Reason I chose this business:

I chose instant gaming because I was over paying extremely high prices for games. I love have I can buy my favorite games for up to 70% off! Every game I could possible want is on Instant Gaming and I don’t have to look anywhere else!

Thumbnail of user anthonyd2151
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Have bought several gift cards off here and have never had a single problem. I was a little confused and skeptical of the whole verification process after buying something for the first time. But that went off without a single problem and I've been using them for almost everything since. 10/10

Reason I chose this business:

Better prices on gift cards and games

Thumbnail of user katok2
2 reviews
0 helpful votes
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July 7th, 2023
Verified purchase

Went and bought a game including the dlc, but i couldn't redeem the code for dlc. Contacted customer service and solved my problem unexpectedly fast. I'll make sure to buy something here again in the future!

solved my problem unexpectedly fast!

Reason I chose this business:

Get to buy cheaper games that are usually pricey

Service
Thumbnail of user bobbyp214
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

My overall experience is good. There have been some issues that we have managed to straighten out, therefore I don't count them really as issues. So, apart from them, I have had none. As the title says, I keep coming back, so I must be satisfied. :)

Reason I chose this business:

I saw a couple of sites like Instant-Gaming and I don't know why exactly, but I liked it the most. Perhaps the ease of use and lack of intrusive stuff. I want games - Instant-Gaming provides simply that.

Thumbnail of user laini1
1 review
1 helpful vote
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June 19th, 2022

I use instant gaming for years (since 2016), never had any problem, every key was working perfectly, i never had key that didn't worked and the key is given to you instantly after purchase! (outside of pre-order of course), and the price of keys is one of the lowest you can find on the internet!

Thumbnail of user jesser749
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

I am a first time customer. There was an amazing deal on a game I have been waiting to try. I received the key code right away and redeemed on Steam immediately. I am very glad I bought it. I will be buying again.

Reason I chose this business:

Super amazing price on a game pack I was interested in.

Thumbnail of user trevinw5
2 reviews
0 helpful votes
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October 2nd, 2023
Verified purchase

Very pleased with the numerous purchases I have made on Instant Gaming. The pre-order products have always been delivered early, therefore I never have to wait past release time. They also have great prices!

Thumbnail of user jessek57
1 review
2 helpful votes
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September 30th, 2019

I have no clue what the deal is with people having to give a copy of their ID to Instant-Gaming. I have used their site now for a year or so and im not having any problems. Only issue is that their not so precise in their release time/date and delivery time/date with pre-orders. But at such prices i dont see a big deal bout that.

Thumbnail of user trevorf3
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Long story short after my bank flagged my purchase I told them I do authorize it. Instant gaming help facilitate the process smoothly after they seen a lot of charges. I received my code and they were very rapid with the response. I appreciate them and will be using them again.

Quick response and was not rude like other customer service people.

Reason I chose this business:

Cheaper games of course

Service
Thumbnail of user jonathanc1315
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

The shopping experience is excellent, very intuitive, finally fast.
I've never had any problems with activating game keys.
Therefore I have never used customer support.

My evaluation is excellent and I am very satisfied.

Reason I chose this business:

Very often you offer keys to games that have just come out on the market, at a lower price than the competition.
Above all you have very discounted games.

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From the business

Instant-Gaming.com - All your favourites games for Steam, Origin, Battle.net, Uplay and Indie games up to 70% off! Digital games, Instant delivery 24/7!

Company Representative

Thumbnail of user leor191
Leo R.
Typically responds within 6 days

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