• Instant-Gaming

Instant-Gaming

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Overview

Instant-Gaming has a rating of 3.3 stars from 493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Instant-Gaming most frequently mention customer service, great prices, and good price. Instant-Gaming ranks 79th among Video Games sites.

  • Service
    186

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 84.9%
Positive
107
Neutral
8
Negative
11
52
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How would you rate Instant-Gaming?
Top Positive Review

“Afterall and after using and cheking many other websites, is one of bests”

Emanuel F.
1/26/20

I had a problem with a key that was already used, but after a time they replaced the key with other working, meanwhile i bought there more 8 games and all went fine, i just recommend u to use paypal. I bought them thru the app. Would be unfair to rate with 1 star when fix the problem and never had any kind of problem again, if i got any i will write it down here ;)

Top Critical Review

“NOT INSTANT”

Vlad B.
4/19/24

I had high hopes for this website. After buying a CD key for Steam, I was told I need to send a photo of my ID for "verification". This was the first time a key shop asked me this and I've bought over 100 cd keys for Steam. Not instant at all. Support is slow and I've read it may take up to 6 hours to get my order, which is extremely frustrating.

Reviews (493)

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Reviews that mention popular keywords

instant gaming (94) customer service (34)
Thumbnail of user erikc127
1 review
4 helpful votes
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December 21st, 2020

Purchased Cyberpunk 2077, did not work at all with my PC, refused to refund while the developers granted a refund.

I had to make a refund complaint to PayPayl to receive my refund in which I was granted without question.

Instant Gaming then immediately decided to deactivate my account without question and I cannot access all my previous digital CD Keys that I purchased over the past 2 years as revenge, which is an illegal act to action without reason.

Instant gaming does not respect customers nor the consumer laws.

I have lodge an international fraud claim in Dubai and PayPal to investigate Instant Gaming illegal actions.

Thumbnail of user jonass101
1 review
2 helpful votes
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August 3rd, 2023
Verified purchase

I have my id deal with paypal. And when I try to pay with my paypal they want my full irl ID. I don't trust the company and it looks like they don't trust there customers either.
But if I pay with my debit Card, it works. But I wanna be at the secure side and use my paypal. The company have some trust issues. I love using my paypal beacuse i never know if it's a scam or not.

They rejected me at everything so they lost a hood trusty buyer from Norway.

Reason I chose this business:

My friend was talking about it, and he says he don’t need id.
I thin lyge company is after my private information.

Service
Thumbnail of user shaneg217
1 review
3 helpful votes
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October 13th, 2022

I purchased a game through instantgaming.com through PayPal and then I received multiple notifications that someone was trying to login to my account and purchase things. I had to deactivate my PayPal because of this. DO NOT USE!

Service
Value
Quality
Thumbnail of user blyther7
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

I bought game couple times and their code works fine in steam.
Although sometimes surprise came when they check purchase validity.
So far so good as overall

response fast but concise and short. sometime did not answer my doubt. feels like representative don't won't me know much information about business-model.
but that's fine to me as long as the key is good to active ..

Reason I chose this business:

Some game cheap than Steam official site

Service
Thumbnail of user bornab
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

I was skeptical at first, as with any other website naturally, but you have nothing to fear. After verification (which literally took 2 minutes), i received my order instantly!

Service
Thumbnail of user michaell2809
1 review
12 helpful votes
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October 23rd, 2020

Uopn purchase of a duplicate card, the support center wants YOU to contact Xbox support to find when the card was used. Even with screen shot proof you are banned from replying, after 24hours of frustration they finally admitted their fault and sent me a replacement card at 3am, by 9am when I wake up I click the email to my "NEW" code when I go to sign in to redeem, my account was completely banned and deactivated. Lol should be sued for that. But writing 100+ reviews will be more worth it.

Thumbnail of user chrissya34
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

I'm glad I decided to actually try this site out! Both of my orders were received in a timely manner and the instructions were clear! I will definitely be coming back!

Reason I chose this business:

One of my friends told me about it

Thumbnail of user miguelg436
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

I''ve purchased my desired product, was prompted to make a security check, the whole process took less than 10 minutes.
Overall, always had a good experience buying on this website.

Was Prompted for a security check which was resolved in minutes.
They're very polite and straight forward.

Reason I chose this business:

Fair/Better prices.

Service
Thumbnail of user elis97
1 review
7 helpful votes
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January 12th, 2021

Bought a game and can't even play it because of region lock. NEVER use this service. It's not worth the sale if you get scammed. They actually want your steam account info for a refund LOL.

Service
Value
Shipping
Thumbnail of user alexisc23
1 review
1 helpful vote
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September 28th, 2014

The new version of the game acheter assassins creed unity has overhauled navigation.
The gamer will take on the role of Arno within their own game, while the other gamers will be appearing as randomly-generated Assassins.

Now the publisher Ubisoft has created new "Parkour Up" and "Parkour Down" mechanics to make it easier for the gamers to scale buildings in either direction

Thumbnail of user markr2004
1 review
2 helpful votes
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June 4th, 2021

Bought a game for 18$. Payment went through fine but THEN after they ask for ID for verification or antifraud or smth. I tell no, luckily I paid with paypal so I tell them "you got the payment so give me the game or I report as fraud to paypal" and I got the game key immediately. Never buying from them again.

Tip for consumers:
Dont use and refuse to send photo id it will be used for scam

Products used:
Game on steam

Service
Value
Shipping
Returns
Quality
Thumbnail of user sigf
1 review
0 helpful votes
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November 20th, 2019

Fast and easy and reliable I would definitely get another game Don't listen to people what they say about this website instant gaming is great and cheap

Thumbnail of user jaapk10
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Found this as it was broadcasted by a game streamer. Made a great discount, and even though I had to ID myself the process was quick and straightforward. Happy customer.

Reason I chose this business:

Streamer Biffa told me about it in his Skylines 2 stream.

Thumbnail of user dumps2
1 review
1 helpful vote
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July 3rd, 2021

Not an official reseller of keys, blocked by steam, and if you're still not convinced here is what happened to me.
So i order a game AND I PAY FOR IT i verify my payment with the bank send them the code, and after they receive my money they do not provide me with game code, but ask me additionally for my personal information such as the ID, and you should never give away personal information to anyone let alone an unknown page on the internet. So after i declined sending my information i did not receive the code, it has probably been more than a month I STILL HAVEN'T GOTTEN MY MONEY BACK OR RECEIVED A GAME CODE although they flagged my request as refunded i still have yet to receive my money its been a month i doubt im getting my money back.

Also the only contact they have with you is through a bot, you can not speak with a real person about your issues.

Tip for consumers:
Its a scam. Look it up online.

Products used:
Dragon ball Xenoverse 2, Borderlands 2

Service
Thumbnail of user maskd
1 review
0 helpful votes
  • Send Message
July 4th, 2023
Verified purchase

I love how it's a legit website where you can get games cheaper then normal.
What I love about the website is that they have actual customer support and not robots!,
Mad respect for the workers

Customer service is great
The response speed is excellent
And the handling is very elegant and excellent

Reason I chose this business:

Excellent prices
Classy and fast customer service
Trusted site

Service
Thumbnail of user jasonl1783
1 review
0 helpful votes
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August 5th, 2023
Verified purchase

Brought 2 ps5 £50 vouchers 1 day apart the 1st one was fine and the second one got asked to asked to provide ID which in itself is not an issues but the questions - why are you buying the same product again? Errrm why do you think I am, and then 3 times telling me I used different cards for my purchases when I didn't, I was one question away from asking for the transaction to be cancelled as I wanted to buy a game and instead of a 5min quick purchase it took over 3 hours

Thumbnail of user cedrikz
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Except for the fact that keys are sometimes sold out, delivery is available almost immediately after purchase. Customer support is reasonably quick. Prices are unbeatable!

Friendly, customer oriented.
However, the support seems to write/speak mostly English. For me as a German sometimes a bit awkward. Even if the support is fast - there is always a faster way! ;)

Reason I chose this business:

I chose Instant Gaming because it's one of the fastest and cheapest platforms.

Service
Thumbnail of user abbym223
1 review
4 helpful votes
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December 22nd, 2022

The company itself is terrible as the customer service, they force you to "verify" yourself to make sure it's not a third party "using your credentials" with a government issued id (that's from google btw). They're overall a scam and DO NOT TRUST. They probably actually steal your account info that's why you make sure when you buy keys and stuff to ALWAYS use paypal.

Tip for consumers:
DO NOT USE THIS SITE AT ANYYYY COST.

Service
Value
Shipping
Returns
Quality
Thumbnail of user darrenw103
1 review
21 helpful votes
  • Send Message
March 28th, 2020

I have used INSTANT GAMING to many time to remember, and all have been fine, but i recently purchased a key code that steam wouldnt allow due to duplicated. Upon my report to INSTANT GAMING i was give a list of things to do(basically i was being told to prove im not trying to cheat them of a free code)and until i've proven this which i need the help of steam to do, there is no refund or replacement of key

Tip for consumers:
Use them at your own risk but don tbe fooled in thinking that when something goes wrong, putting it right is INSTANT GAMING problem or main goal, in my 50 yrs of living (and serving in the army) i have never felt so angry with how i was treated

Products used:
I have decided to stop using all these site as of now because of how i was treated by INSTANT GAMING, to be accused as a thief but in a polite way, does not make me feel like they deserve my money or business

Service
Value
Returns
Quality
Thumbnail of user kendrac179
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

It was a new experience, I thought it would've been a scam since the prices are much more affordable but I am thankful and plan to buy more future games from this site.

Reason I chose this business:

I seen it had a range of good prices games.

Thumbnail of user mathiasb35
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Have used it for a long time and you always have good prices, good support and every time I purchase on instant gaming the codes are quick to get and activate.

On the rare occasion there is a problem the customer service is quick and effective to solve the issue. They're also very nice even to answer questions you may have jsut about the activation of keys or technical stuff.

Reason I chose this business:

Recomended by a friend

Service
Thumbnail of user jamied204
1 review
14 helpful votes
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February 7th, 2020

I tried to purchase a $15 game from them. It was the single worst online purchase I have ever had the displeasure in experiencing.

First and foremost, getting through the payment screen is incredibly fast. That's normally a good thing, but here, not so. As there is absolutely no info, it will come as quite the shock that after taking your card details and processing the payment, they will then send you a message asking you to provide an uploaded picture of your identification, such as a driving licence!

There are no warnings on the purchase screen, or even anything mentioned about this practice on the FAQ section. As soon as you question why this is required when the money has already exchanged hands, they instead send a stock answer to cancel the order, blaming the end users unwillingness to provide ID. Once this message is sent, they will ignore anything else you respond with. So all in all, as soon as you don't give them some nice ID for you to suffer identity fraud, either through them, or once they get hacked, they just decide you want a refund on your behalf, and discard you.

Literally the worst gaming website, and online shopping website I have ever visited.

AVOID. AT. ALL. COSTS!

Thumbnail of user sergiol39
1 review
6 helpful votes
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June 14th, 2020

I paid with a CC for football manager 2020 for 30$, I was asked security request with code sent to my mobile, then I received an email requesting a piece of ID from government from a site in Hong Kong... never ever I will send you a picture of my ID, THE BANK who gave me the credit card made the research already locally in my country

Thumbnail of user krisztiank2
1 review
7 helpful votes
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July 26th, 2018

They want your drivers license to "confirm" that you are real, probably to make a copy of it and act on your behalf, and they take your money before giving the key, so they basically robbed me. And i wouldn't even give them one star. Seriously DO NOT USE THIS SITE or their APP

Thumbnail of user milanv25
1 review
0 helpful votes
  • Send Message
September 3rd, 2023
Verified purchase

Fully trustworthy as red bull domination. Never got scammed so 0 ferrari mistakes. (Only when I get email I would like to know for what I type review because I buy a lot)

Reason I chose this business:

Gave my trust and everything worked out fine. Lot of discounts and good prices for latest games.

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From the business

Instant-Gaming.com - All your favourites games for Steam, Origin, Battle.net, Uplay and Indie games up to 70% off! Digital games, Instant delivery 24/7!

Company Representative

Thumbnail of user leor191
Leo R.
Typically responds within 6 days

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