Instant-Gaming

I don't even bother looking elsewhere anymore for deals on games. I either buy directly from steam and even before that I still price compare with instant gaming.

I purchased a game twice by mistake. They haven't refunded me for the duplicate yet but it's only been 2 days. However their response was lightning faster.

At first I was a little nervous about the verification process but I followed instructions as it was on the site and I quickly got my order verified. I'm satisfied with experience

Instant gaming has good prices, nice website and fast delivery.
However their behaviour is a joke.
First of all, I was verified as a reseller such I could buy more than 5 games a day (btw. This is strange limit :D) .

Then they were suddenly sending me fake keys. Every key I bought was wrong. They explained it that those are their security measures... but against what? I was verified... they had my ID...

Then I was asking them on every single key if it is working. Most funny answer from the support was, that if they would be sending non existing or non working keys, they would be quickly ruined and not trustworthy: D

After that the keys were all good for like two months. However they told me, that they have new policy, that even resellers cannot buy more than 5 keys a day. On top of that, even those 5 keys a day were sometimes fake.

I have just a feeling that these Are just bunch of trolls.

And if the key is invalid and it was not intentionally sent as a fake one, be prepared for no support. You will have to check yourself the key with Steam, Microsoft and others depending on the platform the key was intended for.

I would love to see people not buying from them. Please shop on Eneba or CDkeys, those guys are legit and they are not liars.

I paid for a game and arrived my code.

When I put in steam, is writen that code is not valid.

I wrote them, they told me that they canceled it by safety. Asked me to send a document for verification in order to send me other code. I sent it.

Today they informed me that they will do a refund in 15 days...

So, by facts, I paid and I did not get the product, which is a clear fraud, my money is not in my account, and who knows if it will be.

In another hand they resqueted me to sent private information in order to verify my identity, and send me another code, after I did, they decided to refund, this shows how reliable they are. There was no code from the begining...

Additionally the refund will cost me money due to currency exchange.

It was a waste of time, they are lucky that we are in quarantine, other way they would be dennunced to the authorities.

Do not buy here, is not recommendable, in this web you can check other reviews with the same pattern.

At first I was cautious about this site in general but after searching up the experiences that other people had I was relieved and honestly excited to see all the deals that it had.

It was bull$#*! cause i couldn't log into my old steam and because of your are you a robot bull$#*! i couldn't log in and bought some games for nothing

I bought MGS for steam from IG, and the algorithm pushed Red Dead Redemption 2 at a good price to me at my shopping cart. I went with it and paid the $ for both. When I went to get my codes, I found that Red Dead Redemption 2 was not steam compatible but required a separate downloader. I requested to Instant-gaming that their system pushed an incompatible game to me, they refused to refund it since I started the process of downloading it, of course finding out it was not compatible. I asked for a refund they refused. I did a paypal dispute which found in their favor, but when I went to go ahead and try to work with the loader (knowing that I'd be unable to easily use it on my steam deck reason for initial purchase) but maybe could use it on my computer. They deactivated my account, effectively locking me out from access to my purchases. A retaliation toward a new customer who just wanted to get a couple games and start a buying relationship with them. Do not buy from this company - they hate customers.

It all worked just fine. But you should mention that it takes some time before its fully downloaded. I kind of paniked since you pay before its fully confirmed that the game will download correctly.

Appreciate the due diligence in checking that the second order was legitimate. My experience with the site so far is that it's fast convenient and trustworthy.

I had a good experience with them! Thanks to this article I decided to trust Instant Gaming and get Fallout 76 super cheap!
https://www.keyhub.com/blog/instant-gaming-review-is-instant-gaming-legit/

I have bought a few games from instant (5 in total) and until today (as I'm writing this) I didn't have major problems with it. The site itself doesn't look as good as some of its' competitors, and when I asked for a gift card they automatically gave me a Christmas card, without allowing me to change what it was for.
However the problem I had was that on my fifth (and final) payment for a game, they asked me to give them a photo of my id (they only asked for the name(s), but still super shady). I crossed out all other information on the id except for the name and sent it, because they had already taken the money for the game. If I would've had enough time, energy and will I would've complained more about this and wouldn't have let them do something like this, however lacking said things, I went for the easy approach. I recommend you to not use this site. Although it has some better deals on certain games, the fact that they blocked a payment, but already took the money, is enough to make it a shady site to buy games from.

Very disappointed and frustrated, very happy to take my money, when I realised that starfield wouldn't be suitable for xbox. Tried to cancel the order but had already taken my money.

Just not helpful, happy to take my money but not to give it back. Just fed me Alot of jargon to confuse and frustrate me.

Here's how Instant-Gaming.com works: You make you payment, they take the money out of your bank account immediately (used the Skrill option). Then they tell you that you need to email them a photocopy of your ID. If you don't want to (and I don't), you can click cancel order. But it doesn't cancel your order. Instead, it takes you to the support page (because they do not have live support and there is no phone number to call them). Then you can leave a message to cancel your order. When they finally respond to the message, they tell you the refund can take up to 5 business days. It didn't take 5 business days for them to take the money, it took about 2 seconds.

Just wanted to edit to add: I got an email telling me they have issued a refund. Then it added that depending on my bank it could take up to 21 days to show up on my account. 21 days!?!? No, no it doesn't. It didn't take 21 days to reflect my bank account when they took the money. What, are you sitting on mass refunds in order to collect the float? I know that happens, I worked for a corporation that did it. And that's what I think this web site is doing.

Can I get a negative star? So far I am not impressed what so ever with this company. I purchased This game as a gift and got a message from my friend who thinks it was a joke. It made him feel bad that the I gave him a game gift that was a used key. I didn't use it and when he adds it to his Steam it says it's been activated on another Steam account. This is the first time I have ever used this game site service and am not impressed. I told the support that I wanted another game key to be sent to him ASAP and instead, I received a reply back that said my refund was being processed. I did not request a refund. I want the game at the price agreed upon. I was referred to their services and could have bought the game at the place I normally do but listening to my other friend, I decided to give it a try. Now the other site is no longer having their sale and having a refund from these DS's will require me to purchase the game for double the price as what I could have. I will never buy from this source in the future and I don't recommend that anyone else trust them to give a valid key. It is not my fault that they oversold their stock and now I am being punished for trusting them to deliver a gift. It would be like me going to a store and buying the cutest thing I could, smashing it to sand, pouring it into a child's hand and letting it spill out on the ground! What dirt bags!

To purchase a game is simple but I don't think it is necessary to take a picture of the ID card and I had trouble doing it. Aside from that it was straight forward.

I bought two cd keys from them and all worked. But third time they asked my ID photo so I sent them because they are cheap and reliable. 4 Stars because of that ID verification thing.

Made an order. Unfortunately I received an already used code. Made a supportcall. Within 30 minutes it was solved.

Great games for great prices, with good support.

Made an order. Unfortunately I received an already used code. Made a supportcall. Within 30 minutes it was solved.

It takes your money first then asks you to verify the dam purchase. Why and then you have to wait. You might as well go to every other cheap website and pay a dollar more or less to get it instant

I first stumbled upon Instant Gaming when I was interested in purchasing Metal Gear Solid V and wished to purchase it through third party as I was on a budget at the time. Instant Gaming happened to be one of the recommended sites and I was pleased with the site and the subsequent purchase, the first of many.

Whenever I've had issues with orders or my account, the customer service was always friendly and happy to help with my issue.

I purchased a DLC key for the Resident Evil release a day early, when the DLC was installed I turned on the game on release day and received an EAC error, followed by DBD rolling itself back as if I hadn't purchased anything. I was basically forced to get the DLC (again...) off Steam, thankfully it was cheaper than IG.com. When I tried to get a refund through PayPal I received a reply stating that IG.com wanted pictures of my game, the key installed, and the error that popped up, all of which was impossible since I already purchased and updated the DLC through Steam.
Long story short, do NOT deal with this site. It may seem legitimate, but this is proof that they are scamming people out of money.

(I would have given zero stars, unfortunately this is not an option)

Was A little worried once payment was made, then a request was made to produce my license, not sure if this was a scam but all turned out well and know now further purchases will be easier.

Don't bet any money with this company lost1300 but withdrawn £40 before I lost it 9 days later still waiting on money con site don't deposit scam scam

First time buying a Wow time code, since the very beginning all I wanted was to play World of Warcraft as soon as possible, then the code sold to me didn't work, so I contacted Instant-gaming's support to have another proper working code. The team support said to me that there was a fraud risk with my transaction and therefore they afterwards deactivated the code that neither way worked though, then they asked me for my ID to confirm the payment made on that Wow code; after provided it to them, finally as they mentioned before they would replace my code but not, they instead gave me a refund that I never asked for.