• Interaction Design Foundation

Interaction Design Foundation

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Overview

Interaction Design Foundation has a rating of 3.9 stars from 83 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Interaction Design Foundation most frequently mention user experience, idf courses, and customer service. Interaction Design Foundation ranks 236th among Education sites.

  • Service
    44
  • Value
    45
  • Returns
    36
  • Quality
    45
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How would you rate Interaction Design Foundation?
Top Positive Review

“Great source of knowledge and inspiration”

Malgo P.
5/11/22

If you are into learning and improving your knowledge about user experience the right way, this is the place. I have had a very good understanding of processes and many years of experience as a product designer, but I still learned a ton here. Their courses are on different levels. They all have depth. It's not always easy to keep up and stay on track if you start too many courses at once - like I did, but this is your part of a job to balance. For the price, you get unlimited possibilities of what you'll do with it, many, many courses that will improve your knowledge if you pay attention to it. It's just the matter of how you use this source.

Top Critical Review

“Was not what I was lead to believe it was.”

Richard T.
2/28/18

I joined for the full year membership thinking I would be taking courses specifically in UX Design. That was not the case. I have a bachelors degree in digital design. The courses offered covered material that every designer learns, not anything specifically to UX design. In fact, all it took was one trip to Barnes and Noble to find numerous books, from numerous authors, and numerous publishers, on UX design that contained information very different from what the courses at IDF offer. The site is great if you want to become a designer in general, (graphic designer, production designer, visual designer, etc.) but does nothing to prepare you to delve into UX design itself. It also is not self-paced has advertised. You have to wait week after week to progress through the courses just like you would in a college classroom, each one taking 4 to 6 weeks. Inside the courses themselves, I found myself routinely answering the same essay questions over and over again. In other words, they would ask the same question a different way several times. Which is fine if you are doing multiple choice, but these were essay questions. So it was infuriating to have to write the same essay question answer over and over again. And the "certification" is through LinkedIn... NOT an academic institution. Its in the fine print after you sign up. LinkedIn.com is a website... NOT a school, college, or institution. The only place this certification is accredited for is LinkedIn's website. That is clearly not what people are lead to believe when signing up. In other words, this is NOT accredited by any means.

Reviews (83)

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Thumbnail of user gios13
1 review
1 helpful vote
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May 27th, 2021

The courses contain interesting and valuable information and insights but I would have liked them to be more action-based with more clear steps hon how to implement these insights in a certain product or service.

Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Gio,

Thanks so much for the feedback; we really appreciate it. We're introducing more practical exercises through all our courses. This has been our main focus in the courses we have already released this year, as well as the courses we'll release soon. We've also put a lot of effort into creating more video-based content to strike the perfect balance, and I hope you will notice soon.:-)

Very best,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user huam3
1 review
1 helpful vote
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October 23rd, 2022

Update: They issued me a refund after I contacted them.
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They never sent me any renewal notice or receipt of purchase since I signed up for a membership in 2019. I haven been charged every year since (2020, 2021, 2022). I was totally unaware of the transactions since I was expecting any subscription service to send a notification for renewal and receipt after renewal. But I didn't get a single email about it from them which is something I've never seen elsewhere. That 600 dollars was the last thing they will ever get from me. I will never use their site again.

Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hello Hua,

Thank you so much for bringing this to my attention.

We're here to clarify and support you so you can feel at ease.

We will always send you an email before the renewal in case you forget. We checked our logs and found renewal reminder emails were successfully sent to you each year.

We have a clear refund policy, but we're also a human-centric team that approaches each case with empathy and flexibility, as we want our members to have the best experience with us.

With that said, I've sent you an email with all of the case information and some potential solutions that we've tailored to your specific situation. Please check your inbox for an email from hello@interaction-design.org - let's make this a positive experience for you and put a smile back on your face!:-)

I look forward to your response so I can assist you further.

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user jorely
1 review
0 helpful votes
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January 20th, 2021

If you want to launch a new career in UX Design, this is one of the best platforms out there. The courses provide me a great overview of User Experience and Design thinking. All in all, it was a great, happy and insightful learning experience. I would recommend this for beginners. :)

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Thumbnail of user theop23
1 review
0 helpful votes
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April 21st, 2021

I only completed the 'Beginners Guide to UX' course but thoroughly enjoyed it. This course was very in-depth, helpful and easy to follow and I really liked how the course was split over several weeks, there was no pressure to complete it in one go. It was thanks to this course that encouraged me to study User Experience Design at an undergraduate degree level. Customer support and the lectures are very friendly and helpful. I highly recommend trying the courses Interactive Design Foundation offers.

Products used:
'Beginners Guide to UXD'

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Theo,

Thanks for the review! We hope you find time in the future to complete more of our courses. We have a wide range and variety of courses for all levels — I'm sure you will benefit from our intermediate and advanced courses.:-)

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user stefand52
1 review
0 helpful votes
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April 8th, 2021

The first thing people think about when they think of the Interaction Design Foundation is design education. But I think I have learned more about the community and the people by the email back and forth with Rikki, the chief editor. She's responsive, kind and clear with her words. Not only is this a good reflection on IDF but on the work at hand. IDF had a large hand in my design career to date. Not only did they reaffirm the knowledge gained in my own experiences, but helped me further understand the theory of design and how best to continue improving and putting it into practice.

Thanks to the team for putting together an amazing course and sound career path as a guide of which knowledge we need to push our career further.

Thumbnail of user larsh27
2 reviews
2 helpful votes
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December 20th, 2018

One of my clients needed me to help them redesign their complex control panels in order to help their sales team understand the data, without having to read a manual. I needed to brush up on the subject, so I enrolled in the Information Visualization course at the Interaction Design Foundation website. In a matter of weeks, I completed the course and earned my certificate. The course helped me design a far more user friendly and easily understandable control panel than I would have been able to design without attending the course. On behalf of myself and my client, thanks!

Thumbnail of user atuheireb
1 review
0 helpful votes
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May 16th, 2022

There has been a great challenge for businessmen and women in Kambuga town council where there use much of their transport and time to travel from their district to the capital city "Kampala" for shopping.
The book i received from the Interaction Design Foundation has helped to make the research, define the problem, ideate, prototype and test. Where i have created an e-commerce platform where the businessmen and women can purse their goods on whole sale but which is still a high fidelity prototype.

Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Atuheire,

Amazing work! We're so happy that the material we provided has inspired you to create a useful tool for so many other people.

Keep learning, keep growing—and make a dent in the Universe!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user kevins1497
1 review
0 helpful votes
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December 15th, 2020

I switch from another highly expensive online bootcamp to IDF to continue learning UX Design. The Courses are very detailed, well explained, diverse content (Text/Video), a lot of resources and a great community.
Also, the support is fast, friendly and helps you to learn in a way you want.

I can highly recommend Interaction Design Foundation.

Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Kevin,

Thanks so much for recommending the Interaction Design Foundation. I'm glad to know that you've benefitted from our courses. It's our mission to provide top-quality, online design courses at a fraction of the cost of traditional education. It's reassuring to know we're delivering as promised.:-)

Best,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user chelseak94
1 review
0 helpful votes
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November 13th, 2020

I joined IDF specifically to take their course on accessibility and it did not disappoint! The content was incredibly thorough, and even though I have taken more technical focused accessibility courses in the past, I found that I learned about new practices and applications that I hadn't heard of before.

The testing format of IDF courses is really great for keeping you on your toes, I find that I need to really focus on the videos or reading content to successfully answer the multiple choice questions. The discussion questions and activities are challenging without taking up an extraordinary amount of time.

I also find the incentive to be noted as within the top 10% to be a good motivator for me to do my best.

Thumbnail of user harshanic
1 review
0 helpful votes
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April 1st, 2021

I am a graduate student and I joined the interaction design foundation with a keen interest in improving my knowledge. The course here not only gave me the knowledge it was an eye-opener to UX and psychology in design. IDF has also helped me to gain recognition and push me through the rough waters of design like an experienced sailor in UX.
I really appreciate these courses and the instructors who gave comment and motivate us. It's really helpful for us. And I achieve 17/32 certifications within 6 months. You only need to pay for one year and get this good opportunity to learn and gain knowledge. It's really worthful. I highly recommend to everyone to learn a new UX experience guide with this course. Who has been an industry expert or beginner in the UX industry.

Thumbnail of user dimitrisg5
1 review
1 helpful vote
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October 28th, 2020

I've been a member of IDF for several years and never regret becoming one in the first place. The mix of courses, the level of proficiency and the number of the courses are definitely worth it. The option to customise what you will learn based on selecting a career path is what helps you become a specialist based on your wants. Having more courses coming in shows the Foundation's commitment to provide the latest and top education based on what is happening in the areas of UX and lastly, Service design. Highly recommended for anyone who wants to have a strong base of knowledge.

Thumbnail of user maries847
1 review
0 helpful votes
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June 10th, 2022

I really enjoy the online courses on Interaction Design Foundation website - I like the diversity of topics covering all aspects of UX, I also very much appreciate the self-paced learning while receiving the needed support to finish the courses. Also, one thing I really like in comparison to other online courses is that the content is very well structured and engaging, the course I recently took was fully based on reading which really suited me as it made me to be fully engaged with the content, I learned a lot. Overall, the website is very engaging and kept me motivated during the whole course. I also really appreciate very attentive and friendly customer service. Thank you IDF!

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Marie,

We love self-paced courses, too! That's why we created ours this way so that anyone can learn at their own pace.:-)

Thank you so much for all your kind words! It means a lot to us. I'll be sure to pass your message along to our team. They'll be happy to hear what you have to say!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user antonioc291
1 review
0 helpful votes
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March 30th, 2021

It seems to me that the IDF was made in the right measure for my needs: a professional, serious and well-prepared organization, which delivers solid knowledge, easily adaptable to my experience and my expectations. I am not a professional designer. I worked for many years as Senior Business Developer and Alliance Manager, but I am currently in "gap year", "redesigning" my career, looking for specializations in design, which is one of the areas that I love the most. I believe that, with IDF courses, I will be able to combine this knowledge and techniques with my professional experience.

Products used:
Courses, training in Design.

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Thumbnail of user sabrinaa181
1 review
0 helpful votes
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May 12th, 2022

I joined Interaction Design Foundation in January 2021 hoping to learn the ABC of interaction design, but I got so much more than that.
Not only IxDF offers a variety of courses with recognised certification held by top designers, but also articles, masterclasses, webinars and bootcamps.
Moreover, members are free to join communities, get in touch with other designers and schedule virtual or in-person gatherings.
100% recommended!

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Sabrina,

You're making our hearts melt.:-)

We're beyond excited to know that we over-delivered and that you enjoyed not only our courses and blog content but also the networking opportunities and all the online live events.

Thank you for learning with us, and we hope to continue contributing to your professional growth in the years to come.

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user joanaa18
1 review
0 helpful votes
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April 8th, 2021

I started to learn with IDF since September last year. I concluded 3 courses and currently taking 2 more. I work as a UX Designer for a tech company, and so the content of the courses I've been taking is so useful to succeed in my daily work, and the amount of information and variety of courses gives me solid grounds to improve in my career and to be informed to perform my tasks with success. I intend to keep on learning with IDF for as long as I can.

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Thumbnail of user zhannao2
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

High quality UX COURSES with a great material for every level - you will find really interesting courses for beginners, intermediate and advanced learners. The presentation if the learning material is modern and the content is timeless - a mix of video lessons, reading, exercises... You'll get "addicted" to IxDF as me!

Tip for consumers:
payment 1 year in advance, in my case. there are other options too

Products used:
Yearly subscription to IxDF platform

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Zhanna,

You're right, our courses are categorized (Beginner, Intermediate, Advanced), so we have something for everyone.

We're very happy you're enjoying our platform. Keep learning, keep growing!:-)

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user tomb1165
1 review
0 helpful votes
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October 7th, 2020

With IDF I was able to enjoy some amazing courses on Emotional Design and Accessibility (among others). I definitely dare to say that my knowledge doubled or even tripled during these courses. I believe IDF is an authority on UX courses and similar topics. Thanks a lot Rikke!

Thumbnail of user justynas16
1 review
0 helpful votes
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July 1st, 2022

I've joined IDF community in 2018. For those amazing years I've completed all courses that they offer. The great thing is that IDF provide mixed type of content: video, text, charts, etc., so lessons are not boring and are even much better. I combine these learings with work in design industry, so I can use that knowledge in practice. Some courses are more theoritical, others more practical, but you can pick what you would like to learn. Morover, course instructors are industry experts and what's morst important, have a skill of teaching others. Structure of IDF courses is also well-designed and thoughtful. I can recommend IDF as a platform to learn UX Design.

Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Justyna,

Wow! You've completed ALL of our courses-- a very BIG congratulations on your accomplishment! I'm so happy you've come so far with the IxDF!

And thank you for pointing out the strength of our course instructors. We do our best to work with real UX professionals who have years of experience in the industry and teaching design such as Frank Spillers, Laura Klein, and even Don Norman!

I hope you continue to make great strides with the IxDF! We're always here if you have any questions or need help with anything.

Happy learning!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user philm160
3 reviews
3 helpful votes
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January 10th, 2019

During my career as a UX designer I have come across a multitude of UX related sites, but the IDF stands out as the premier resource within the sector.

It's quite apparent that the people behind this non profit are creating this amazing content as a labor of love, and not just to get a pay check.

Thumbnail of user amaial3
1 review
0 helpful votes
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June 17th, 2022

It's a pity that i didnt found ixdf before i spent almost ten months in a "ficticial" official formation about UI / UX Design. I found that the contents reflects what an enterprise expect from an UX Designer or other Interaction Designer. But isn't only that even this formations can help at c level to understand the way to humanize the technologies adoptions.

Tip for consumers:
is very intuitive and easy to use

Products used:
all formations

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Amaia,

We're happy you finally found us! You know how they say: better late than never:-)

Thank you for your kind words. We're happy you're enjoying IxDF!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user basun
1 review
0 helpful votes
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February 12th, 2021

I have had subscribed to IDF ( interaction design foundation) last year and through out the timeline I learnt and completed lots of courses which helped me get a career in ui/ux field as a ui/ux designer.

Tip for consumers:
One of the best to learn from.

Products used:
course classes

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Thumbnail of user abdulr134
1 review
0 helpful votes
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November 19th, 2020

I was a member of IDF, I took the course for "User Research – Methods and Best Practices"
It was great Experience, It's not only videos and articles but also real practice like how to do User personas, User Journey maps and other UX activities.
Strongly recommending to go with IDF for good UX Knowledge.

Thumbnail of user ghaitha3
1 review
0 helpful votes
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June 21st, 2021

I started with a below junior level of knowledge, now I am an intern with a lot of knowledge, implementing a lot of what I learned.
IxDF really helped me in reaching where I am today and surely where I will reach in the future <3.

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Ghaith,

Thanks for taking the time to leave a review. We wish you the best in your professional career and hope our courses continue to help you in improving your skills.

Very best,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user paulac627
1 review
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January 11th, 2021

I have come across the Interaction Design Foundation, taken a few courses, among them is the Interaction Design for Usability and I must confess, I was very pleased on how the information was structured and presented, the abundance of examples of good and bad ways to solve the usability and interaction issues, great way to communicate with different participants of the same course, reinforcing the knowledge we gained throughout each chapter. I will recommend to anyone who is interested in a career in UX, instead of taking a bunch of courses on different platforms, try to subscribe here, learn the basics and after that you're ready to start applying what you've learned along the way.

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Thumbnail of user angelad1507
1 review
0 helpful votes
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September 9th, 2022

I had a great experience with all the educational paths provided (courses, literature, webinar). I strongly recommend Interaction Design Foundation for beginners and senior students or professionals!

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Angela,

Thank you for your recommendation! I’m delighted to hear you've been enjoying our courses, literature, and Master Classes! Our team does its best to bring high-quality, relevant UX Design content to our members and non-members alike! Thank you for letting us know we're doing a good job.:-)

I hope you continue to progress with the IxDF!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

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From the business

Online UX design courses and literature created by design experts. Don Norman: "A goldmine of information on interaction design."

We’re market leaders in online design education because the world’s leading experts create our content and because we’re specialized in design. Our courses cover the entire spectrum of UX design from beginner to advanced.

Business History

With 109,999 graduates, the Interaction Design Foundation is the biggest online design school globally. We were founded in 2002.

Since 2002, we’ve been on a mission to:
- Teach you concrete design skills to advance your career and build a better future for yourself and your employer.
- Teach you how to leverage the power of design in the same way companies such as Apple and Google do.
- Help you apply your new design skills to improve the quality of life for humankind. We live in a world filled with inefficient and frustrating design and you can make a positive impact by designing human-centered technology.
- Democratize education by providing top-quality, online design courses at a fraction of the cost of traditional education.
- We offer you the best expertise from both high-tech companies and academia. We produce top-grade learning materials with elite industry designers from Google and IBM as well as top professors from Stanford, MIT and Cambridge University.
- We facilitate learning and career advancement in 467 Local Groups in 95 countries.

Company Representative

Thumbnail of user rikkef1
Rikke F.

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