business logo of Invicta Stores

Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
This company does not typically respond to reviews

Instant Feedback

32,296 reviews
+47
How would you rate Invicta Stores?
grey star
grey star
grey star
grey star
grey star
Greg W.
0 reviews
0 helpful votes
Follow Greg W.
Unfollow Greg W.
Send Message
Share Review
Report Review

I had ordered a Marvel watch that didn't work
October 2, 2019

I had ordered a Marvel watch that didn't work. They immediately sent the label to return & exchange. Disappointingly it was refunded as the watch is now not available. However, this didn't lessen the experience and the response or resolution at all. I would find it tough to purchase other watches outside of Invicta at this point.

Date of experience: October 2, 2019
Texas
1 review
0 helpful votes
Follow Chundra R.
Unfollow Chundra R.
Send Message
Share Review
Report Review

Exactly what I ordered
December 13, 2017

Awesome job on the delivery and quality of the products i will definitely be placing more orders soon

Date of experience: December 12, 2017
John i.
0 reviews
0 helpful votes
Follow John i.
Unfollow John i.
Send Message
Share Review
Report Review

Very impressive watch for the money
March 3, 2020

Very impressive watch for the money. Fit, finish, and overall quality is excellent. Design and style while subjective in my opinion are great. Heavy solid feel and no problems with accuracy. I would recommend that watch to anyone wanting a solid dive watch. This is my first Invicta and I will definitely buy more.

Date of experience: March 3, 2020
Maryland
1 review
0 helpful votes
Follow Alonzo J.
Unfollow Alonzo J.
Send Message
Share Review
Report Review

Good Experience?! You be better informed if you were to read that review i submitted one more again.

Date of experience: January 6, 2018
Greg T.
0 reviews
0 helpful votes
Follow Greg T.
Unfollow Greg T.
Send Message
Share Review
Report Review

I generally have been pleased with Invicta in the past. However, I was not able to use there payment plan website because it was shutdown. When I called customer service my wait time was almost 25 minutes and when I finally got someone on the phone she was very matter of fact with me.

Date of experience: July 25, 2018
Norman G.
0 reviews
0 helpful votes
Follow Norman G.
Unfollow Norman G.
Send Message
Share Review
Report Review

I can't understand how I pay for something immediately and in turn that product takes 3 weeks to be shipped (and it's in stock because it's brand new)& almost another week to arrive! Back in the day there used to be a thing called an explanation & compensation when something held up your order

Date of experience: June 3, 2020
Stephen S.
0 reviews
0 helpful votes
Follow Stephen S.
Unfollow Stephen S.
Send Message
Share Review
Report Review

I've returned this item
January 31, 2020

I've returned this item. I found the silicon strap too "slippery" and this heavy watch would rotate on my wrist even when it was put on tightly.
Positive experience with Invicta. I own may of their watches. This one was just not for me. Sometimes you just can't tell until you try it on.

Date of experience: January 31, 2020
Jean H.
0 reviews
0 helpful votes
Follow Jean H.
Unfollow Jean H.
Send Message
Share Review
Report Review

I was very disappointed after receiving this watch, it appears to be used and had minor scratches. I didn't give it an bad reviews, because am familiar with this product and blame the service. Need improvement.

Date of experience: March 2, 2020
Susan C.
0 reviews
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Send Message
Share Review
Report Review

Very well organized web site
March 16, 2020

Very well organized web site. Easy to find what I was looking for. Unfortunately, the watch was very big for me and I returned it last week. I received excellent instructions for its return, including a return shipping label. Invicta does an excellent job of caring for customers. I will surely shop with them again. Thank you!

Date of experience: March 16, 2020
Francis T.
0 reviews
0 helpful votes
Follow Francis T.
Unfollow Francis T.
Send Message
Share Review
Report Review

Easy to browse site
December 11, 2019

Easy to browse site. I found that the star wars watches don't actively describe the watch themselves (metal band, rubber band, etc.), and there's no way to add the Invincible Guarantee Program directly from the checkout screen. I had to search for it on the bottom of the page under the "Shop" category. Otherwise a great experience.

Date of experience: December 11, 2019
Racheal A.
0 reviews
0 helpful votes
Follow Racheal A.
Unfollow Racheal A.
Send Message
Share Review
Report Review

Love the watches as that's all I wear
May 12, 2020

Love the watches as that's all I wear. With this order i was a little disappointed as 1 of the watches which was for a gift took long and until I contacted customer service their would not have been any communication on your part. Otherwise I will give ya the opportunity again in the future to see...

Date of experience: May 12, 2020
Tisia S.
0 reviews
0 helpful votes
Follow Tisia S.
Unfollow Tisia S.
Send Message
Share Review
Report Review

Everything was great, until I tried to register my watch, it said it didn't recognize the model number. Vera frustrating. I own 22 Invicta watches and a I've never had this problem registering my watches before.

Date of experience: February 6, 2020
cheryl b.
0 reviews
0 helpful votes
Follow cheryl b.
Unfollow cheryl b.
Send Message
Share Review
Report Review

My husband loves watches and fell in love with invicta when he saw one specific one in an invicta store. Needless to say since then he is a true fan. We always have an excellent experience throughout the whole process. God Bless you Invicta

Date of experience: April 25, 2019
Andrew S.
0 reviews
0 helpful votes
Follow Andrew S.
Unfollow Andrew S.
Send Message
Share Review
Report Review

Other than the glitches associated with refreshing and reloading individual pages and intending to keep the order displays consistent, I am satisfied with Invicta's performance for keeping their product descriptions very informative - for these products, details are important and determination in making product choices.

Date of experience: June 27, 2019
S K.
0 reviews
0 helpful votes
Follow S K.
Unfollow S K.
Send Message
Share Review
Report Review

Shopping on the Invicta store is quick and easy
December 8, 2018

Shopping on the Invicta store is quick and easy. Invicta watches are good, durable and pretty inexpensive (I have several, including a ten year old 'Pro diver' that's beat up, but runs perfectly well, and has thus become my workout and travel watch).

Invicta runs frequent sales. Shopping on the Invicta website is straightforward and uncomplicated. You can get on the site and have your purchase completed in no more than a few minutes.

Date of experience: December 8, 2018
Austin M.
0 reviews
0 helpful votes
Follow Austin M.
Unfollow Austin M.
Send Message
Share Review
Report Review

It seems that FedEx dropped the ball, and was the only down side causing a delay, which was frustrating.
Your C.S. Seemed to have gotten right on it >> as he knew what the problem was or dealt with such before >> good job.

Date of experience: October 13, 2020
Jason R.
0 reviews
0 helpful votes
Follow Jason R.
Unfollow Jason R.
Send Message
Share Review
Report Review

Revived shipping confirmation with no tracking
January 10, 2020

Revived shipping confirmation with no tracking. Sent emailed customer service twice to find out when I would receive my order with no response. Called numerous times to speak to someone regarding my order and sat on hold for over 45 minutes before giving up. I attempted 5 times to reach someone regarding the shipment. Finally revived the order 11 days after I placed the order. I would have liked to know when I would be receiving the order, but was in the dark until one day my order showed up.
The watches are phenomenal and a great product, but your customer service is lacking and needs improvement. Exceptional pricing for such quality. Better communication is a must. Overall experience 3 out of 5.

Date of experience: January 10, 2020
William E.
0 reviews
0 helpful votes
Follow William E.
Unfollow William E.
Send Message
Share Review
Report Review

Love the watch
March 29, 2019

Love the watch. Have purchased several Invicta watch's over the years. Invicta stores has always delivered on time and price has been fair. Lots to choose from. Some thing for every taste in style. Me I like big watches and Invicta definitely has those!

Date of experience: March 29, 2019
ANDREA W.
0 reviews
0 helpful votes
Follow ANDREA W.
Unfollow ANDREA W.
Send Message
Share Review
Report Review

Everything was Great except the FedEx delivery fie one of the watches was dropped of in the wrong neighborhood. Lucky for us that homeowner drove down the road & delivered it to me after he verified my id first. Thank God for honest people.

Date of experience: September 17, 2020
Draper B.
0 reviews
0 helpful votes
Follow Draper B.
Unfollow Draper B.
Send Message
Share Review
Report Review

First off your products speaks for itself
March 3, 2018

First off your products speaks for itself. The only thing I would like to see is a email when my delivery is progressing to delivery date. But I love invicta watches. They are very classy watches and so many styles to choose. Thank you.

Date of experience: March 3, 2018