• Invicta Stores

Invicta Stores

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Overview

Invicta Stores has a rating of 3.7 stars from 97,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention customer service, shopping experience, and delivery time. Invicta Stores ranks 2nd among Watch sites.

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Positive reviews (last 12 months): 76%
Positive
19
Neutral
1
Negative
5
47
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How would you rate Invicta Stores?
Top Positive Review

“Watches for younsters.”

Vakhid G.
1/6/24

Invicta has such a cool series of watches. Their collaboration with Marvel or Disney have created some of the coolest watch designs I have ever seen. Check out the Mickey Mouse watch, it's awesome!

Top Critical Review

“Ordered Watch, paid for expedited shipping, never sent, fighting for refund”

Mark R.
2/19/24

I ordered a watch and paid for expedited shipping so I would have it for an upcoming trip. Followed up numerous times with very poor customer service to get a status. Was told it was processing. It was never shipped. 2 weeks later, they stated it was out of stock and partially refunded me. Still fighting on getting a full refund. Horrible horrible customer service.

Reviews (97,884)

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Reviews that mention popular keywords

customer service (817) invicta watches (732) shopping experience (193) delivery time (178) invicta store (276) invicta card (93) time piece (94) credit card (100) invicta stores (276) billing address (34)
Thumbnail of user vakhidg
7 reviews
0 helpful votes
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January 6th, 2024

Invicta has such a cool series of watches. Their collaboration with Marvel or Disney have created some of the coolest watch designs I have ever seen.
Check out the Mickey Mouse watch, it's awesome!

Thumbnail of user maribelp52
1 review
0 helpful votes
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October 21st, 2022

Is so pretty and wearable, I simple love it! And recommend it to everybody. The best use it even in or out the pool or the beach Is fantastic.

Tip for consumers:
Affordable prices good quality watches

Products used:
Watches

Service
Value
Shipping
Quality
Thumbnail of user gloriat416
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

I received my order. It was a Christmas gift that was well received. Brother is already looking at new watches to fill it. Good job!

Tip for consumers:
I feel everything that I needed was provided. Experienced excellent service and support.

Products used:
The watch case that holds 8 watches. Brother is looking to buy more watches!

Service
Value
Shipping
Quality
Thumbnail of user markr3808
1 review
0 helpful votes
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February 19th, 2024

I ordered a watch and paid for expedited shipping so I would have it for an upcoming trip. Followed up numerous times with very poor customer service to get a status. Was told it was processing. It was never shipped. 2 weeks later, they stated it was out of stock and partially refunded me. Still fighting on getting a full refund. Horrible horrible customer service.

Service
Value
Shipping
Returns
Thumbnail of user donr1124
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Best watches I have ever purchased very high quality superior customer support will definitely be purchasing from them in the future

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Donna M.
1 review
0 helpful votes
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June 3rd, 2020
Verified purchase

It was easy to choose items and use Invicta card for payment one of the 4 items that was on the order took almost a month to receive. Seems a little too long.

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Martin D.
1 review
0 helpful votes
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August 13th, 2020
Verified purchase

I'm deaf business for deaf smart shopper
My business is Martin's Palms & Company LLC
I plan to getting Drop Shipping for Deaf Communities
In the future I will order more than 10 items. Will keep in touch with your business

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David B.
1 review
0 helpful votes
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December 25th, 2019
Verified purchase

The venom watch is sooo gorgeous, I just love looking at it and I also get an excitement rush because of the beauty of the bracelet, bezel and dial. Truly a work of art. Different from my other venoms. I love this watch immediately when I unpacked it. This watch is more beautiful in person than the picture. Pictures don't do it justice. If invicta made a rose tone version with the same gold center links, bezel, and dial trim, I would definitely buy it!! Thanks for making another beautiful watch invicta.

Thumbnail of user victimo8
2 reviews
13 helpful votes
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March 15th, 2024

******************DO NOT BE A VICTIM OF INVICTA STORES***************

Invicta Stores online is a business designed to lie and cheat foreign customers, shipping watches without testing it, bad and inadequate packaging, when received faulty tried calling them for help they just don't help. Their manager is out of touch, unhelpful. Beware of spending money buy the same product from a repuatbel businesses.

Products used:
iNVICTA WATCH RECEIVED DAMAGED

Service
Value
Shipping
Returns
Quality
Thumbnail of user neals46
Neal S.
2 reviews
0 helpful votes
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January 10th, 2020
Verified purchase

One of the best all around services I've experienced. The service is as almost as good as the product. I'll be back for more.
Thank you

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Dennis L.
1 review
0 helpful votes
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February 10th, 2020
Verified purchase

Overall is great email response time is slow phone is faster but love all of the watches that I have brought

Thumbnail of user davidh3540
David H.
1 review
0 helpful votes
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February 25th, 2020
Verified purchase

Love your watches, the only problem is the watch bands. My Rubber bracelet just broke. I have over 40 watches, and yes most are Invicta. So no watch gets worn for 2 or 3 days in a row. I was a very active person. I was a Deputy Sheriff after retiring from the Air Force. I got hurt on the job twice. The first time I had surgery and went back to
work. The second time I had surgery and it did not fix me. I was forced to retire. Collecting Watches helped to keep me from going crazy. The other band that just up and broke was on my Venom it has both the Metal Bracelet and the Rubber Strap. It broke in the strongest part of the band, it looks almost cut but it was not cut. Very strange.

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Adrian R.
1 review
0 helpful votes
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April 1st, 2020
Verified purchase

I ordered 2 watches for my twin nephews who will be graduating soon. I received shipping email a couple days after ordering the watches. The same day I received the watches, I wasn't expecting to receive them so fast! Very pleased!

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Travis C.
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

One watch I ordered, the band is very hard to clasp. I believe that the clasp is out of line with the locking mechanism. I'm considering trying to get a leather or silicone band to replace the bracelet. The model number on this watch is *******, any suggestions?

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alice l.
1 review
0 helpful votes
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December 22nd, 2019
Verified purchase

My husband has 42 invicta watches and we just starting giving them to gifts to our family. I have purchased his watches from other sites but Invicta stores is the absolute best! I try only to deal with them! I was concerned that one of the watches would not get here in time, so when I called they sent it to me express!

Thumbnail of user laurenr196
Lauren R.
1 review
0 helpful votes
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February 9th, 2020
Verified purchase

the order tracking number wasn't updated to shipped until the day or two before it arrived so I didn't think it had shipped but other than that very satisfied with the product and especially the price it was a gift and he loved it

Thumbnail of user richarda178
Richard A.
3 reviews
0 helpful votes
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January 30th, 2020
Verified purchase

I ordered my watch on Wednesday January 15 and received it Saturday Jan 18.
The watch was more than I expected.

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Adam B.
1 review
0 helpful votes
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January 31st, 2020
Verified purchase

First purchase. Was pleasantly surprised with the quality and size of the timepieces vs. how they're shown in the online catalog.

Thumbnail of user stepheng739
Stephen G.
1 review
0 helpful votes
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February 1st, 2020
Verified purchase

I found the Invicta store very competitive in product price, and in most cases several dollars cheaper than other stores, which by the way were sold out of the particular watch that I was looking for.

Thumbnail of user franciscos104
Francisco S.
1 review
0 helpful votes
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May 9th, 2020
Verified purchase

I found some great looking watches. Easy to navigate the website to find what I didn't even know I was looking for. Will definitely come back in the future.

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Kerwin W.
1 review
0 helpful votes
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May 19th, 2020
Verified purchase

During the COVID-19 Pandemic, I've had the opportunity to get many of the time pieces I've always wanted.

The staff at Invicta has been outstanding with the challenges of packaging and shipping.

Many thanks again.

Thumbnail of user nw94
N W.
1 review
0 helpful votes
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January 12th, 2020
Verified purchase

The delivery time was long and I never received a confirmation email regarding my purchase. But I did finally receive it after two weeks and I'm satisfied with the product.

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Byrron R.
1 review
0 helpful votes
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January 16th, 2020
Verified purchase

Great watch l love everything about it. The purchase was easy delivered in a timely manner.
Wonderful experience.

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Jose C.
1 review
0 helpful votes
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December 5th, 2019
Verified purchase

This is my first time and it was very easy. If everything goes well I will stop shopping from Amazon. I'll keep my fingers crossed. Thanks so far.

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JESSE D.
1 review
0 helpful votes
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March 19th, 2020
Verified purchase

Shopping with Invicta is very easy. I was able to browse through dozens and dozens of watches. I found the right ones and I was just a few clicks away. I used my Invicta card just gives me 12 months no interest financing.

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From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

Company Representative

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Russell A.
Typically does not respond to reviews

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3.7
97,884 reviews
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