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iPostal1

Overview

iPostal1 has a rating of 4.6 stars from 2,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

Instant Feedback

35,898 reviews
+32
How would you rate iPostal1?
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New Jersey
1 review
0 helpful votes
Follow Brent W.
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My overall experience with ipostal has been great
February 13, 2025

My overall experience with ipostal has been great. It was simple to set up and easy to navigate.

Date of experience: February 3, 2025
Max Z. iPostal1 Rep
2 months ago

Hi Brent,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
Follow Ciaara R.
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So far so good, I have not visited the physical location to check on things, but it is something that I probably need to do soon.

Date of experience: February 18, 2025
Max Z. iPostal1 Rep
1 month ago

Hi Ciaara,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Jaime A.
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I love that I can call anytime and get someone on the phone answering my questions

Date of experience: January 27, 2025
Max Z. iPostal1 Rep
2 months ago

Hi Jaime,

Thanks for your positive review.

Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

South Carolina
1 review
0 helpful votes
Follow Edward R.
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March 18, 2025

IPostal1 does a great job providing Southside Recordz ~ (THE CONGLOMERATE) with great professional mailbox services. They're the best in the business! https://www.southsiderecordz.com

Date of experience: March 8, 2025
Max Z. iPostal1 Rep
3 weeks ago

Hi Edward,

Thanks for your great review.

People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
Follow Richard V.
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Not used so far I expect no issues..
March 20, 2025

Not used so far I expect no issues.just anted to secure a box in case I travel or end up moving in the meantime I have this service

Date of experience: March 10, 2025
Max Z. iPostal1 Rep
2 weeks ago

Hi Richard,

Thanks for your positive review.

We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Eliot Y.
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Not super happy that I have to spend $1 whenever I pick something up, even though I'm already paying a monthly subscription.

Date of experience: January 24, 2025
Max Z. iPostal1 Rep
2 months ago

Hi Eliot,

Thanks for your great review.

We are glad to hear that you are generally very satisfied with our digital mailbox service.

Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website. Please understand why we charge for optional services like scanning mail content, shipping, or picking up mail. Our pricing strategy is to keep the monthly mailbox price as low as possible and charge for optional services when customers use them. If we included more ‘free’ services in the monthly fee, the monthly fee would have to go up, and people who don’t use these services would have to pay more for no benefit.

Since it does take time and labor to process a pickup task, there is a nominal charge at most mail address locations. Pickup pricing does vary by location, and details on pickup fees are available by each address listing on our Locations page. When picking up letters, the pickup fee is for any number of letters. There is a pickup fee for each package.

You always have the option to move your digital mailbox to another iPostal1 address, where you are only charged to pick up packages, not letters. We can make this simple and fast.

Our Customer Service team will be reaching out to follow up with you.

Sincerely,
IPostal1

Thailand
1 review
0 helpful votes
Follow Val L.
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Maybe I missed it but I didn't know that I would also have to pay for each scan or shred! Ok though I bought a bundle pkg.

Date of experience: February 25, 2025
Max Z. iPostal1 Rep
4 weeks ago

Hi Val,

Thanks for your positive review.

Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website.

We are glad to hear that you were able to take advantage of the deal provided by our scan/shred bundles.

Sincerely,
IPostal1

Indiana
1 review
0 helpful votes
Follow Vitaly K.
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So far I like everything
March 4, 2025

So far I like everything - the system is convenient and intuitive. The service is also top notch, and the prices are reasonable! Thank you!

Date of experience: February 22, 2025
Max Z. iPostal1 Rep
1 month ago

Hi Vitaly,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Kathleen J.
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Super easy, and I love that they send me a pick of important mail. I asked that they send it to my home address and they did. Great service.

Date of experience: March 16, 2025
Max Z. iPostal1 Rep
2 weeks ago

Hi Kathleen,

Thanks for your positive review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

New Jersey
1 review
0 helpful votes
Follow Nick P.
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It appears to be performing as advertised and that and that is a great relief because it will save me time and money

Date of experience: March 9, 2025
Max Z. iPostal1 Rep
3 weeks ago

Hi Nick,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1