iPostal1 has a rating of 4.6 stars from 2,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
My overall experience with ipostal has been great. It was simple to set up and easy to navigate.
So far so good, I have not visited the physical location to check on things, but it is something that I probably need to do soon.
Hi Ciaara,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
I love that I can call anytime and get someone on the phone answering my questions
Hi Jaime,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
IPostal1 does a great job providing Southside Recordz ~ (THE CONGLOMERATE) with great professional mailbox services. They're the best in the business! https://www.southsiderecordz.com
Hi Edward,
Thanks for your great review.
People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.
Sincerely,
IPostal1
Not used so far I expect no issues.just anted to secure a box in case I travel or end up moving in the meantime I have this service
Hi Richard,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
Not super happy that I have to spend $1 whenever I pick something up, even though I'm already paying a monthly subscription.
Hi Eliot,
Thanks for your great review.
We are glad to hear that you are generally very satisfied with our digital mailbox service.
Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website. Please understand why we charge for optional services like scanning mail content, shipping, or picking up mail. Our pricing strategy is to keep the monthly mailbox price as low as possible and charge for optional services when customers use them. If we included more ‘free’ services in the monthly fee, the monthly fee would have to go up, and people who don’t use these services would have to pay more for no benefit.
Since it does take time and labor to process a pickup task, there is a nominal charge at most mail address locations. Pickup pricing does vary by location, and details on pickup fees are available by each address listing on our Locations page. When picking up letters, the pickup fee is for any number of letters. There is a pickup fee for each package.
You always have the option to move your digital mailbox to another iPostal1 address, where you are only charged to pick up packages, not letters. We can make this simple and fast.
Our Customer Service team will be reaching out to follow up with you.
Sincerely,
IPostal1
Maybe I missed it but I didn't know that I would also have to pay for each scan or shred! Ok though I bought a bundle pkg.
Hi Val,
Thanks for your positive review.
Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website.
We are glad to hear that you were able to take advantage of the deal provided by our scan/shred bundles.
Sincerely,
IPostal1
So far I like everything - the system is convenient and intuitive. The service is also top notch, and the prices are reasonable! Thank you!
Hi Vitaly,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Super easy, and I love that they send me a pick of important mail. I asked that they send it to my home address and they did. Great service.
Hi Kathleen,
Thanks for your positive review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
It appears to be performing as advertised and that and that is a great relief because it will save me time and money
Hi Nick,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Brent,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1