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iPostal1

Overview

iPostal1 has a rating of 4.6 stars from 2,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,898 reviews
+32
How would you rate iPostal1?
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Texas
1 review
0 helpful votes
Follow m Q.
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EVERYTHING IS GOOD BUT THE ONLINE NOTARY IS NOT GOOD, $25 FOR A SERVICE THATS FREE AND CAN BE DONE BY ANYONE FROM ANY BANK, IS NOT GOOD. I LIVE NEXT TO THE BANK AND $25 FOR NOTARY IS NOT GOOD AND YOU KNOW IT ITS NOT OKAY.

Date of experience: February 17, 2025
Max Z. iPostal1 Rep
1 month ago

Hi m Q.,

Thanks for your positive review.

We are glad that you are so happy with our digital mailbox service.

The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs in order for the mail center to accept mail on your behalf. Our goal is to make this process fast and easy.

As stated on our FAQs page, some mail centers are able to approve your 1583 form in-store, removing the need for a notary; however, if they do not, you are asked to use an online notary service to get your form notarized, for which you are charged a fee of $25. The use of the online notary helps to protect both you and your mail center from fraud.

Sincerely,
IPostal1

Texas
1 review
0 helpful votes
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I love the service, but the cost to shred or scan is a little high. Other than that, I am very happy. The cost of monthly service is very affordable to keep my home address private.

Date of experience: January 27, 2025
Max Z. iPostal1 Rep
2 months ago

Hi Kimberly,

Thanks for your review.

We are happy to hear that you are generally very satisfied with our digital mailbox service.

Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, shredding, and scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.

Please be sure to check out our scan/shred bundles to save money.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Daphne G.
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I signed up via Tailor Brands so I've had issues logging in outside of Tailor Brands. It took a while, but I finally found a work around. Outside of logging in I do love this.

Date of experience: February 24, 2025
Max Z. iPostal1 Rep
1 month ago

Hi Daphne,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

If you would like to let us know specifics about your situation, please contact us at service@iPostal1.com.

Sincerely,
IPostal1

Kentucky
1 review
0 helpful votes
Follow Guy L.
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Good
April 3, 2025

Good. The scan could be less distorted but the bank accepted it.

Also. Instructions are not available for rescan.

Instructions were either not read or followed for a second scan.

Date of experience: March 24, 2025
Max Z. iPostal1 Rep
3 days ago

Hi Guy,

Thanks for your positive review.

We are happy to hear that you are generally satisfied with our digital mailbox service and that you were able to find the assistance you were looking for.

Our service standards dictate that scans be completed with clear images of the entirety of the contents of the requested mail. We work closely with our mail center partners and will follow-up with your mail center to ensure that these standards of service and quality are maintained.

If you are ever dissatisfied with a scan of your mail, you can always place a 'rescan' request for that mail piece to have your mail center scan it again for you at no further cost.

Or Customer Service team reach back out to fully assist you.

Sincerely,
IPostal1

Arizona
1 review
0 helpful votes
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Awful customer service and wait times on chat and phone. Waited one day 5 hours because they kept disconnecting me.

Date of experience: March 20, 2025
Illinois
1 review
0 helpful votes
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Great communication and ease of use!
January 4, 2025

Great communication and ease of use! I have had very little issues navigating the website and scheduling a pick up for my 1st item that arrived was very easy to do.

Date of experience: December 25, 2024
Colorado
1 review
0 helpful votes
Follow Megan Q.
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I received timely notification of mail in my box, and picking it up was easy to schedule and complete.

Date of experience: February 5, 2025
Max Z. iPostal1 Rep
2 months ago

Hi Megan,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Washington
1 review
0 helpful votes
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I travel the country and iPostal1 allows me to keep up with all of my correspondence. Thanks ipostal1.

Date of experience: March 24, 2025
Max Z. iPostal1 Rep
3 days ago

Hi James,

Thanks for your terrific review.

Our service was designed to benefit people on the road like you.

Sincerely,
IPostal1

Indiana
1 review
0 helpful votes
Follow B K.
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The site is working as I expected
March 12, 2025

The site is working as I expected. Onboarding was a little tough, but other than that I am very pleased.

Date of experience: March 2, 2025
Max Z. iPostal1 Rep
4 weeks ago

Hi B K.,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

We have thousands of happy customers using our services. Now that your account has been approved and you have begun to receive mail, we are eager for you to experience some of the same benefits.

Sincerely,
IPostal1

Texas
1 review
0 helpful votes
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I really appreciate that the setup was clear
February 26, 2025

I really appreciate that the setup was clear. I am getting messages of mail received. This is working exactly as I was expecting. Thank you So much!

Date of experience: February 16, 2025
Max Z. iPostal1 Rep
1 month ago

Hi Marji,

Thanks for your positive review.

We are glad that you are so happy with our digital mailbox service.

Sincerely,
IPostal1