• iPrint 3D

iPrint 3D

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Overview

iPrint 3D has a rating of 3.9 stars from 285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPrint 3D most frequently mention customer service, good product, and next day. iPrint 3D ranks 1st among 3d Printing sites.

  • Service
    16
  • Value
    16
  • Shipping
    14
  • Returns
    3
  • Quality
    16
How would you rate iPrint 3D ?
Top Positive Review

“Quality service and product range.”

Nicholas S.
7/28/17

The products they have are top notch. Questions are answered in a very friendly and expeditious manner. Customer service is impressive and reliable. I highly recommend to try them for yourself, you will not be disappointed.

Top Critical Review

“Shipping was way too long”

Ned S.
4/30/19

I ordered the products online with the advertised understanding the products would arrive within a couple of days like the transaction stated. I only received notification my order went through but found out later that 2 days was more like 14 days. Very frustrated.

Reviews (285)

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customer service (30)
Thumbnail of user allana60
Canada
1 review
0 helpful votes
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December 2nd, 2019
Verified purchase

Brochures and telephone enquiries talk about having a large selection of filament choices. However, when visiting the store, the selection is fairly limited as they seem to be sold out of most items.
Perhaps this is just a temporary thing, but speaking with other customers, this is apparently a common occurrence.

Thumbnail of user michaell362
Canada
1 review
0 helpful votes
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November 17th, 2017
Verified purchase

The filament is producing consistent results and the prices are on point. While I would love to see sample prints to better understand the final appearance especially with translucent materials I get that would be cost prohibitive.

Thumbnail of user shanea39
Canada
1 review
0 helpful votes
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December 8th, 2017
Verified purchase

I ordered 9 rolls and when I finalized my order I got a call the next day because one of the colours I picked was out of stock. It was very considerate for them to call me directly to fix the issue as fast as possible. Amazing service. The filament itself prints great and I haven't had any issues

Thumbnail of user jonathann25
Canada
1 review
0 helpful votes
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August 1st, 2017
Verified purchase

What can I say there is a reason I give them a 5 out of 5, There customer service is excellent. Everytime I place an order, John has my order ready in as little as 20 mins, as that's how long it takes me to drive there to pick it up. He's always friendly when I arrive, and asks what I'm printing as he prints also, which is great because it also shows they have an interest in printing.

Thumbnail of user joshf53
Canada
1 review
0 helpful votes
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April 11th, 2018
Verified purchase

Ordered a few different filaments to test. I love the petg prints so well. Abs was good. I have yet to try the PVA. Great prices and the spool is awesome. The spool is clear with approx length markers to aid in determining if you have enough for the next print not to mention suggested print speed and temps.
Arrived as expected packaged well. Looking forward to testing some carbon fiber and pla in future orders

Thumbnail of user donc213
Canada
1 review
0 helpful votes
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October 5th, 2018
Verified purchase

After having an awful experience with a printer I bought online, all I can say is that it is nice to have someone local to ask questions and troubleshoot should any problems arise. Their printer has been great and service impeccable.

Thumbnail of user fraserm19
Canada
1 review
0 helpful votes
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July 16th, 2018
Verified purchase

John was fantastic and provided me a great deal of food for thought in regards to how i'm printing. The new building is nice but a bit odd to get to the first time for my pick up. The filament on the other hand is divine and the easiest stuff I've worked with to date with a nice rich colour after printing.

Thumbnail of user amandal241
Canada
1 review
0 helpful votes
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August 22nd, 2018
Verified purchase

I was able to have 3D printed the right tool to make a painstakingly tedious job go so much quicker... it was perfect and I was amazed at the lightning fast turnaround time for me to pickup my design! Will definitely be recommending to my friends and family!

Thumbnail of user pauln131
Canada
1 review
0 helpful votes
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April 5th, 2018
Verified purchase

I'm extremely lucky to be located in the same city so I was able to pick up my order within a couple of hours of placing the order. The product is excellent quality and prints beautifully. The price was low as well and therefore the value is outstanding. I highly recommend iPrint 3D.

Thumbnail of user richardd451
Canada
1 review
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September 23rd, 2018
Verified purchase

I was blown away by how well it printed 1st time around after leveling the bed. I successfully printed a guitar and a ukulele among other very successful prints. Lately however, I'm getting quite a bit of spaghetti going on. The prints are sticking to the bed very well (I love the bed surface for PLA). I just got some new filament, so I'm hoping this will straighten things out.

Thumbnail of user wesb43
Canada
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

Purchased a bunch of filament and has been better quality than previous filament I was using, less issues. Customer service was excellent and answered all of the questions I had. I will definitely be purchasing future supplies from here

Thumbnail of user josephp132
Canada
1 review
0 helpful votes
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February 20th, 2018
Verified purchase

I had an amazing first shopping experience with Iprint3D, I ordered 10 rolls on my first order. I just received the shipment today so no comment on the product yet but the price is very affordable.
I did wonder after a few days after my order said it was shipped where it was because I am not far from their warehouse. When I sent them an email to find out where my order was, it was only 15 min. Later and the owner of the company personally called me to let me know how their ordering system worked and looked up my order and let me know exactly when if left his shop. He even gave me pointers and what to expect when using some filaments I have never used before.
Thank iPrint3D for all your help and I will update my review when I use some products.

Joe

Thumbnail of user davidg465
Canada
1 review
0 helpful votes
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December 4th, 2017
Verified purchase

Ordered on a Wednesday and it arrived on Saturday. That was fast! Got a nice email from the owner thanking me for the order. That was a nice touch. Waiting on my printer to arrive so I can't comment on the quality of the product yet, but other reviews are positive. Looking forward to my first print.

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Value
Shipping
Quality
Thumbnail of user michaelr449
Canada
1 review
0 helpful votes
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April 3rd, 2018
Verified purchase

A good bunch of dedicated people to do busyness with. Fast delivery and a friendly follow up post sales. Competitive pricing and based here in Canada. No US / Canada border customs fees and border delays.

Thumbnail of user amicod
Canada
1 review
0 helpful votes
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April 2nd, 2018
Verified purchase

Great site easy to navigate. Wish I knew about you awhile ago... nice to buy from a Canadian business.
It would be nice in the cart menu if 'continue shopping' would put you to the last page you were on. Also in the filament details page to have your sku# (easy for re-ordering based off boxes from previous shipments).
Keep up the good work!
Thanks for be reasonable with your shipping charges!

Thumbnail of user camf4
Canada
1 review
0 helpful votes
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October 8th, 2018
Verified purchase

Very happy, stopped at his shop not knowing a thing. I was treated like a customer, start to finish.
Very happy I bought here and not Amazon. Answered all my questions, even spent time with me to teach me how to print. Helped to choose colors and material. A++

Thumbnail of user michaelp763
Canada
1 review
0 helpful votes
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July 30th, 2018
Verified purchase

The service was great. I had a few questions and they were answered with a smile. I am new to 3D printing and got a few pointers from John. He is very friendly and knowledgeable. Will definitely buy from them again.

Thumbnail of user paulp220
Canada
1 review
0 helpful votes
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April 1st, 2018
Verified purchase

I was looking for an alternate place to buy my filaments from and you guys were recommended by a former coworker of mine. And I must say this has been absolutely the most efficient online shopping experience. From the ease of navigating through the site, the checkout process and the fast shipping and order updates. Keep it up guys, to you john and your team... thank you

Thumbnail of user jeanl155
Canada
1 review
0 helpful votes
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August 15th, 2018
Verified purchase

The order processing and shipping was fast. I ordered from Amazon in the past so I already knew the filament quality. There is a lot more choices on the iPrint website than Amazon and the price is lower. This is now my primary source of filaments.

Thumbnail of user johnm1254
Canada
1 review
0 helpful votes
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December 25th, 2017
Verified purchase

I have never had an order be filled and delivered so quickly... inspite of the seasonal rush. Product works as it should and follow-up from the store was unexpected and prompt when I submitted an inquiry! Well done.

Thumbnail of user marcelj5
Canada
1 review
0 helpful votes
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August 30th, 2018
Verified purchase

I was very pleased with iPrint 3d's office. It was organized, clean, and had good stock on hand, even had colors that I wasn't expecting! They also had several 3d printers printing artwork which was cool to see.

Thumbnail of user berniec31
Canada
1 review
0 helpful votes
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December 12th, 2017
Verified purchase

First time order and filament works as expected. Will purchase from them again in the future. But if you wish a person to rate allow them to rate in less them 100 letters. If there is a minimum most will opt out.

Thumbnail of user darrind13
Canada
1 review
1 helpful vote
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March 30th, 2019
Verified purchase

I'm very pleased with the filament from iprint. I have tried the PET, PC+, and PLA and all print excellent. Nice finish. Ordered the nylon as well but haven't tried it as of yet. I'm sure it will work well once a person fine tunes the settings as with any filament.

Thumbnail of user chelsead25
Canada
1 review
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December 27th, 2017
Verified purchase

I ordered some gift cards for my husband as an Xmas gift. John talked me through the process & answered all my questions. He was excellent to deal with and the process was a breeze! Will definitely order gift cards through the site again.

Thumbnail of user markf399
Canada
2 reviews
0 helpful votes
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January 2nd, 2019
Verified purchase

Very good experience this was my first purchase of filiment they were having a boxing day sale very good pricing. The next day I recieved an email from the CEO thanking me for my business. And asking to co tact them if there were any questions at all. I contacted them and they got my order ready right away so my friend that was in the area could pick it up. Very great service. I have yet to open the spools as it has been a busy time of year I hope to open them tonight, and see how well I can get it to print. First time 3d printer.

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IPrint 3D provides Premium 3D Printing Filament with a wide variety of material to choose from

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John T.

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