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    IronFX

IronFX

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Overview

IronFX has a rating of 3.8 stars from 61 reviews, indicating that most customers are generally satisfied with their purchases. IronFX ranks 25th among Currency Trading sites.

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
30
Neutral
0
Negative
4
View ratings trends
20
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How would you rate IronFX?
Top Positive Review

“How to use this broker properly”

Eduardo A.
10/13/24

Spread & fees are not the smallest, but the main plus here = various bonus programs and promotions. If you use them well, hard to not be in a surplus, you'd have to trade exceptionally poorly. I've managed to snag and take advantage of several promotions here, and they have vastly improved my trading experience. It's like you're trading with a cheat codes on.

Date of experience: 10/2/24
See positive reviews
Top Critical Review

“Track your stolen asset”

Run M.
11/8/24

Caution should be exercised when dealing with investment firms, as i unfortunately experienced a significant loss with an online investment company. With the intervention by Againstcon. Com, i was able to successfully track my Lost Asset. Their intervention was pivotal in resolving the situation effectively

Date of experience: 10/29/24
See critical reviews

Reviews (61)

Rating

Timeframe

Other

Thumbnail of user bryonyr2
GB
1 review
0 helpful votes
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May 2nd, 2022

This broker has excellent staff and speedy funding, my favorite being that bitcoin withdrawals are processed in less than five minutes no matter how much money you withdraw.

Date of experience: April 22, 2022

Thumbnail of user mariosf
IronFX R. – IronFX Rep

Hi Bryony,

Thanks for leaving this 3-star review for us. So happy to hear you were impressed with our withdrawal process. If you ever need anything, just reach out to us at support@IronFX.com.

IronFX
Solid Trading.

Thumbnail of user sarahs4037
GB
1 review
0 helpful votes
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August 29th, 2023

Jonathan myers is a fake identity
His real name is Jake mardell and was arrested in 2021 following a multi million dollar scam
Do not trust these people
Google it you will see for yourselves

Service
Value
Quality

Date of experience: August 29, 2023

Thumbnail of user mariosf
IronFX R. – IronFX Rep

Hi Sarah,

Thank you for bringing this to our attention. We take such allegations seriously and are committed to maintaining the integrity of our platform. To investigate this matter thoroughly, we kindly request that you provide us with the necessary proof documentation on Sitejabber through their verification process. This will help us ensure the accuracy of the information provided.

Your cooperation in this matter is greatly appreciated, and we will take appropriate actions based on the results of our investigation.

If you have any further concerns or questions, please feel free to reach out to us directly.

IronFX
Solid Trading.

Thumbnail of user cathyg367
Netherlands
1 review
0 helpful votes
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May 2nd, 2022

The process was easy because of how well the support team guided me through it.
I am happy with ironfx because of how much they do for their clients.
I recommend ironfx to everyone.

Date of experience: April 27, 2022

Thumbnail of user mariosf
IronFX R. – IronFX Rep

Hey Cathy,

Thanks so much for your fair and balanced review and for giving us your take on how our team is doing. We're glad that customers like you are having a great experience with IronFX.

IronFX
Solid Trading.

Thumbnail of user mohsenl
Germany
1 review
3 helpful votes
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August 21st, 2022

I deposit 500$ and arrived 1100$
Withdrawaly money.
And deposit 600$
But they delete my money and said i Fraud
And not answer again.
Please help me. Give me my money

* IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality

Date of experience: July 22, 2022

Thumbnail of user mariosf
IronFX R. – IronFX Rep

Hello Mohsen,

We're sorry to hear about your negative experience. Our priority is to provide a fair and secure trading environment for all of our clients, and we take any allegations of fraud very seriously.

We would like to investigate this matter further and assist you in resolving this issue. Could you please provide us with your account details at support@IronFX.com so that we can look into this matter promptly?

As an authorized and regulated brokerage, we adhere to strict policies and procedures to ensure the safety and security of our clients' funds. We will do our best to resolve this issue and help you get your funds back.

Thank you for your patience and understanding.

IronFX
Solid Trading.

Thumbnail of user exs
Singapore
1 review
3 helpful votes
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September 15th, 2021

I've been using IronFX for about one month, account type is "Zero Spread".
In one word, I think this FX broker is between middle and bad.

The experiences about customer service, deposit, withdraw are not so efficient. For example, you need to wait for several hours when using credit card deposit. But all these are still acceptable if not in urgent.

The worst experince is the most important part, TRADING!
I'm trading on MT4. I found that my order price is quite different from the price shown on MT4, usually you'll get 1-2 pips loss!
It should not be the slippage, because most of the time, the markt didn't move rapidly while making the order.
This "strange price" problem will always happen.
According to my trading history, about 90% of the time, you'll encounter this problem.

By using "zero spread" account, you've already been charged about $20-30 per lot, unfortunately, you'll be "charged" another $10-20 because of the strange price.
So, it's hard for you to use their platform to make profits, especially for scalping trading.
I've asked them to compensate my loss, but the result is, they think it's the slippage.
Um... 1-2pips slippage... please leave this broker!

I don't want to put the trading history here, it's too much.
But if you want to see the evidence, please send me your email address.

* IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 15, 2021

Thumbnail of user mariosf
IronFX R. – IronFX Rep

Hello Ex s,

Thank you for sharing your experience with us. We're sorry to hear that you had a negative experience with our trading platform and customer service. We take all feedback seriously and will work to address the issues you've raised.

Regarding the price discrepancy you mentioned, we assure you that we do not manipulate prices or engage in any fraudulent activity. However, there may be instances where market conditions cause prices to fluctuate, resulting in differences between the price you see on your trading platform and the actual market price.

We'd be happy to review your trading history and investigate the issue further. Please send us your account details and any evidence you have to support your claim to our customer service team at support@IronFX.com. We'll do our best to resolve the issue and ensure that you receive the best possible service from us in the future.

Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

IronFX
Solid Trading.

Thumbnail of user shyfuraliv
Saudi Arabia
1 review
2 helpful votes
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August 27th, 2022

Iron Fx is Big scammer I lost 1800 usd
Thay will say we will do auto trade then asking for big deposit if didn't do more deposit they will make your account trade out

Tip for consumers:
Big scammers Very bad

Products used:
Big scammers Very bad

* IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality

Date of experience: July 28, 2022

Thumbnail of user mariosf
IronFX R. – IronFX Rep

Hello Shyfurali,

We are sorry to hear about your negative experience with IronFX. We take all complaints seriously and would like to investigate this matter further to resolve any issues you may have experienced.

Could you please provide us with your account details at support@IronFX.com so that we can investigate the matter promptly?

At IronFX, we pride ourselves on being a regulated and authorized broker, and we take our clients' security and satisfaction seriously. We have strict policies and procedures in place to ensure the safety and security of our clients' funds.

We would appreciate the opportunity to address your concerns and restore your trust in our services.

IronFX
Solid Trading.

Thumbnail of user jackies668
GB
1 review
0 helpful votes
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April 11th, 2022

OK broker, they dont want to release the withdrawals fast, but they did it eventually after I sent the paperwork.

Date of experience: April 2, 2022

Thumbnail of user mariosf
IronFX R. – IronFX Rep

Hi Jackie,

Thank you for sharing your IronFX experience. Much appreciated.

IronFX
Solid Trading.

Thumbnail of user serratosc
Mexico
1 review
0 helpful votes
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September 18th, 2023

Desde un punto de vista general esta empresa de corretaje es aceptable en cuanto al espacio que proporciona para el desarrollo de las habilidades del trader y para obtener ganancias. Tiene cientos de funciones disponibles, pero sus calidades ya son otro tema.
He podido comprobar que los spreads no son tan ajustados como la empresa afirma. Además, estamos en 2023 y solo te ofrecen una plataforma decente. Hay otras alternativas, amigos...

Date of experience: September 18, 2023

Thumbnail of user paule1011
France
1 review
0 helpful votes
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May 2nd, 2022

Approbations de retrait rapides.
J'ai pu répondre à toutes les exigences pour les comptes lorsque j'ai tout soumis.
Leur ligne de service client était vraiment utile.
Je parlerais d'IronFX à mes amis.

* IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 28, 2022

Thumbnail of user omerr13
France
1 review
0 helpful votes
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April 18th, 2022

Très bonne compagnie.
Je suis toujours satisfait de la façon dont mes gestionnaires de compte répondent à mes e-mails et à mes demandes, ils sont toujours prêts à arranger les choses pour moi!
Ils m'offrent beaucoup sur les spreads et les swaps - vous ne pouvez pas battre ça.
Les compétences de John en gestion de placements sont exceptionnelles et les rendements sont spectaculaires!

Date of experience: April 15, 2022

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From the business

IronFX is a leading online and international
Multi-asset broker providing tailored trading
Products and services to retail and institutional
Clients. The broker specialises in CFDs on forex,
Spot metals and futures, commodities, indices,
And stocks. It offers access to 300+ trading
Instruments that can be traded on the leading
MetaTrader 4 platform available across
Multiple devices.

The firm is focused on products and services
That can be used by both beginner and
Professional traders and it offers a wide range
Of platforms including MT4, WebTrader, VPS
Hosting, PMAM and TradeCopier. Trading
Conditions are also superb and they include
Ultra-low spreads, flexible leverage and fast
Execution without slippage. The broker stands
Out for its promotions, bonuses and
Competitions and its lucrative partnership
Programs that are among the best in the
Industry.

IronFX clients can benefit from round-the-clock
Coverage delivered by one of the world’s
Largest and most accomplished global client
Coverage teams. Daily market news feed and
Insightful research gives clients access to the
Best information and data to make informed
Trading decisions. IronFX also offers access to
Trading Central’s independent and leading
Research analysis and tools to support traders
And help them achieve long-lasting success in
Their trading decisions.

The broker has created the IronFX trading
School which is committed to delivering the
Right tools, educational articles and trading
Strategies to help traders achieve their trading
Goals. IronFX’s traders and investors will be
Able to access a wealth of trading resources to
Sharpen their skills, optimise their trading
Strategies and become adept at identifying and
Seizing the right opportunities. Based on the
Premise that great traders are not born but
Made, the trading school sets out to build the
Fundamentals of online trading as well as
Deliver exclusive insights for professional
Traders. The IronFX School includes pages on
Multiple aspects of trading, including an
“Economic Calendar,” “Trading News,” “Forex
Strategy,” “What is Forex,” “Trading for
Newbies,” “Trading for Professionals,” “Videos”
And “Forex Trading Glossary.”

The IronFX customer-centric model offers top
Trading functionalities through its platforms
Combined with the widest suite of products at
The best pricing and execution.

Business History

Talk about the history of your business and
How it got started (5000 character limit)
IronFX has gained a reputation as a leading
Forex and trading CFDs broker.
IronFX serves retail and institutional customers
From over 180 countries world wide while
Providing support in over 30 different
Languages.

The award-winning broker has amassed over 40
Prestigious international investing awards
Which attest to its high-standards, quality
Service and innovative tools and platforms.

Company Representative

Thumbnail of user mariosf
IronFX R.
Online Rep
Typically responds within 2 days
At IronFX we strive to deliver exceptional service to all our clients, both retail and institutional, by offering a wide range of products, the best-of-market spreads, and unmatched trading conditions globally. We continuously invest in product innovation and company personnel to meet the needs of our clients by delivering bespoke quality and unrivaled level of high-quality services.

How do I know I can trust these reviews about IronFX?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
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