• ironSource

ironSource

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Overview

ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.

  • Service
    242
  • Value
    181
  • Shipping
    89
  • Returns
    101
  • Quality
    179
157
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How would you rate ironSource?
Top Positive Review

“Problem solved within an hour, thanks!”

Hans L.
8/19/21

Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks

Top Critical Review

“Print frustrating service”

Qawsre K.
1/20/22

They reply with the same automated emails which seems like a request for more information and make you wait for weeks. Hard to get hold of customer support post raising a ticket or a response from them.

Reviews (529)

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Reviews that mention popular keywords

customer service (50) iron source (18)
Thumbnail of user sarahg1190
Canada
1 review
0 helpful votes
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August 19th, 2021

I was missing coins on Zero City as I've completed a goal. I explained my situation and the problem was solve within 1 hour. Very great service!

Thumbnail of user christyt97
Texas
1 review
0 helpful votes
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October 17th, 2021

They have a super fast response support team! Thank you for getting back to me so fast! Satisfied customer!

Thumbnail of user jimb1980
New Mexico
1 review
0 helpful votes
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September 11th, 2021

I completed an offer that wasn't showing as downloaded. I provided appropriate documentation and shortly thereafter received my reward.

Service
Value
Quality
Thumbnail of user christelv4
Switzerland
1 review
0 helpful votes
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November 14th, 2021

Thank you for your rapidity!
The problem was resolve in few minutes!
Bravo!
I receive all the dozen dollars!

Products used:
Video play.

Service
Value
Quality
Thumbnail of user paulr1883
Colorado
1 review
0 helpful votes
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December 21st, 2021

Fast response rate and good turnaround time - overall very positive experience with them and would recommend working again

Thumbnail of user jesuss150
California
1 review
0 helpful votes
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September 5th, 2021

Though the beginning is automated response, the real support comes in quite fast compared to other help centers.

Thumbnail of user harlang8
Florida
1 review
0 helpful votes
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November 26th, 2021

Had an issue with a claim and they resolved it satisfactorily within an hour, so color me impressed.

Thumbnail of user vinayd6
India
1 review
0 helpful votes
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November 16th, 2021

Being experienced I can assure the players that it's most useful website to earn rewards for the game.

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Value
Shipping
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Quality
Thumbnail of user emeraldw2
Florida
1 review
0 helpful votes
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December 6th, 2021

Issue was rectified in under 1 hour. Very pleased with response time. Quick initial response and concise resolution.

Thumbnail of user danishk21
India
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

I had requested about not getting buff points even though i had completed the task, i have got my reward now in such quick time, thank you

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Value
Shipping
Returns
Quality
Thumbnail of user chantals27
Canada
1 review
0 helpful votes
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September 9th, 2021

Got a email saying that my ticket been approved, now waiting for the reward hope I get it if I do I'll come back with a 5 star review lol

Service
Thumbnail of user lazyu
Maryland
1 review
1 helpful vote
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January 19th, 2022

It's a good and fast website if your having any issues on a website or game. So you should try it out

Thumbnail of user jesusm293
California
1 review
0 helpful votes
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March 17th, 2022

I had a problem getting coins I earned they handled it quick thank you It was taken care of the next day.

Thumbnail of user christinab767
Maryland
1 review
0 helpful votes
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September 2nd, 2021

I've dealt with this site multiple times and they are always super quick and efficient. Thanks guy's

Thumbnail of user marikac10
Slovakia
1 review
0 helpful votes
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November 2nd, 2021

Really quick response to my ticket and approval of my reward. Very helpful customer support, i recommend

Service
Thumbnail of user ladah1
Czechia
1 review
0 helpful votes
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September 18th, 2021

They solve my problem within a few minutes. The game did not do the right thing and they made it work. Great job and thank you.

Thumbnail of user seungminy
KR
1 review
0 helpful votes
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October 27th, 2021

The response was really quick.
I didn't not get any reward yet, bit it might be the problem of approve from client.

Thx for your help.

Thumbnail of user chrisf1188
Florida
1 review
0 helpful votes
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March 27th, 2022

Fast reliable and quick. Thank you so much. Very satisfied 5/5 and definetly one of the top sites. Look forward to doing more offers.

Service
Value
Quality
Thumbnail of user quantaviousb
Alabama
1 review
0 helpful votes
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April 23rd, 2022

Hands down number one offer wall only other review I ever did was mistplay and just play iron source is the best I totally recommend

Service
Value
Shipping
Returns
Thumbnail of user antonioj95
Italy
1 review
0 helpful votes
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November 9th, 2021

After a check of my e-mail, my problem has been solved immediatly, i'm very grateful ti you for the token that i waited. Thanks.

Thumbnail of user leed375
KR
1 review
0 helpful votes
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December 10th, 2021

I don't receive my rewards for game play. I contact them to email. And Problem have solved only 1days later. Very good Thanks!

Thumbnail of user meritxellb
Spain
1 review
0 helpful votes
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November 22nd, 2021

I hadn't gotten my reward in an app and they solved the problem real quick, in less than one hour. Totally recommended

Thumbnail of user markb3359
Texas
1 review
0 helpful votes
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September 29th, 2021
Verified purchase

Beware of this game 5x Gold Promotion that they use. On Saturday September 25th. War Robots was running a promotion for Gold within it's game system. Which is Gold needed to upgrade weapon, bots, pilots, etc… I purchase $135 product in exchange for 96k in Gold. I thought that was a awesome deal compared to what the actual war robots offer in the game. The product that I purchase was OIL of OLAY for my wife and other items came with it. The company that War Robots use to market this through their site is IRONSRC.COM, I sent several emails since Saturday. I never got a response on a ticket number 4x that I created one. The only response I received since Saturday was "someone will contact you" well today is Wednesday no one contacted me. I have a email confirmation that the product was shipped and payment was confirm. The product arrived but no gold credited to my War robots account. I sent several messages in War robots just to have them closed with no response. The company Ironsrc. I finally found a phone number and spoke with a gentleman yesterday and he tol me the sale is final and no refund. And it don't matter if I didn't get my gold thru war robots therefore I am calling this fraud and thief. I guess I have to post this on every platform available to get War Robots to respond and fix that problem. I was suppose to received my gold once confirmation of purchase was confirm. I sent the confirmation of purchase and that the item was shipped and still no Gold posted to my account. Now I spent extra money to make the upgrades that I was looking to do on Saturday. Very disappointed with being rip off.

Tip for consumers:
To keep promise of what they promise

Products used:
Oil of Olay

Service
Value
Shipping
Returns
Quality
Thumbnail of user robs741
Pennsylvania
1 review
0 helpful votes
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December 24th, 2021

They fixed my problem quickly. I was missing gems, and they added them to my account. Many thanks for your help.

Thumbnail of user johns10300
Louisiana
1 review
0 helpful votes
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January 17th, 2022

Tank you so much to the people who helped e to he my Swagbucks Everytime. Wouldn't have it any other way

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Ilana S.

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