ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.
Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks
They reply with the same automated emails which seems like a request for more information and make you wait for weeks. Hard to get hold of customer support post raising a ticket or a response from them.
I was annoyed about not getting Gems in my pixel gun 3d account and made a complaint and almost instantly got the gems put into my account.
Thank you so much for your help. I'm really happy for your quick response to my problem. Thanks again.
They fixed my missing coins within 30 minutes. They are always very nice in their emails and very quick.
Service was very quick, and they completely resolved what was requested. Happy with the result! Thank you very much!
My request has been investigated within 3 hours, leading to resolution! As far as I'm concerned, it has been done with great efficiency.
I hadn't received the boss coins back. But after about 30 minutes they accepted the request and my boss coins were been added to my account.
Very bad feedback for this company from me because he mostly time rejected our request many of my ticket he rejected and that is very bad
Tip for consumers:
Give me crystal more as more
Products used:
Clothing
The representatives handled my situation quickly and professionally. I appreciate the promptness. Thanks.
I had an issue with receiving my coins, sent an email and woke up the next morning with my coins! Thank you! Will continue to play
Quick response and friendly! I was missing a reward, problem was solved within a couple hours of contact.
My experience was amazing no hassle and quick response to my issues. Unlike other experiences with other places
They provide really great service, really fast and really amazing
It's not something you come by every day
Had a game completed successfully but didn't receive a reward, submitted a ticket and in less than 24 hours was rewarded successfully.
I've had a little issue regarding tokens in Epic Summoners, and It was quickly solved.
I appreciate that, keep It up, thank you Iron Source.
I had an issue with an install and the redemption of an award. Support had my issue resolved in less than 30 minutes. Awesome sauce!
Products used:
Galaxy shooter
I would have liked to get my rewards without msg them. But once I did msg them, I got my reward quickly, with them emailing me back within 1 hr.
I went into this thinking that they wouldn't reply back but as a matter of fact they did! And I got my rewards in a day after I let them know.
I got the response within one day. And positively i have been rewarded with the gem which I yet to receive.
The only con Is the wait time and it can break from time to time, not in a bad way, it just doesn't finish
I love this game. Whenever I have an issue and contact support, they are quick to respond and resolve my issue. Thank you Support.