• ironSource

ironSource

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Overview

ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.

  • Service
    242
  • Value
    181
  • Shipping
    89
  • Returns
    101
  • Quality
    179
157
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How would you rate ironSource?
Top Positive Review

“Problem solved within an hour, thanks!”

Hans L.
8/19/21

Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks

Top Critical Review

“Print frustrating service”

Qawsre K.
1/20/22

They reply with the same automated emails which seems like a request for more information and make you wait for weeks. Hard to get hold of customer support post raising a ticket or a response from them.

Reviews (529)

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Reviews that mention popular keywords

customer service (50) iron source (18)
Thumbnail of user pamelap1106
Kentucky
1 review
0 helpful votes
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September 28th, 2021

I love this game. Whenever I have an issue and contact support, they are quick to respond and resolve my issue. Thank you Support.

Thumbnail of user daphaneh
Texas
1 review
0 helpful votes
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December 1st, 2021

They fixed my problem and soon as I informed them about my problem. Very satisfied with the results I got.

Tip for consumers:
None

Products used:
Online games

Service
Value
Shipping
Returns
Quality
Thumbnail of user al406
Michigan
1 review
0 helpful votes
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January 23rd, 2022

Reported my issue on a Saturday afternoon and issue was resolved within a few hours. Very prompt and professional service.

Thumbnail of user sarahb2408
Colorado
1 review
0 helpful votes
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February 18th, 2022

Was able to get resolved first try within a few hours. It was simple and easy to fill out the form to get the issue fixed.

Thumbnail of user umas35
India
1 review
0 helpful votes
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September 14th, 2021

Good and very super game and everyone must try to play
It is very intelligent and people will get anything

Thumbnail of user elv6
Romania
1 review
0 helpful votes
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October 23rd, 2021

Received an email that the problem will be solved in 3 working days and the problem was solved in only 1 non working day. Thank you

Thumbnail of user tonyap146
Ohio
1 review
0 helpful votes
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December 6th, 2021

Prompt service when you have a problem, they actually resolve whatever problem you have unlike some businesses who never respond.

Thumbnail of user williamd2604
Utah
1 review
0 helpful votes
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January 17th, 2022

I love the app and I love how supportive the app support is they always try to make sure I find my way through each rewards system successfully

Thumbnail of user allisond214
Michigan
1 review
0 helpful votes
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November 30th, 2021

All you really gotta do is report a problem and they can fix it it isn't complicated at all I hope you all use it

Thumbnail of user debbier545
Pennsylvania
1 review
0 helpful votes
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December 10th, 2021

The best experience. Fixed my issue in less than 24 hours. They do what they say they will do and hey are honest and trustworthy.

Thumbnail of user adams1570
Wisconsin
1 review
0 helpful votes
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January 3rd, 2022

Handled my issue very promptly with great service. The issue was handled same day and with ease. Happy customer.

Service
Value
Quality
Thumbnail of user user6993
TW
1 review
0 helpful votes
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February 20th, 2022

Thank you for your reply. The processing speed is very fast. In less than an hour, I received the reward for the appeal. Thank you very much.

Thumbnail of user jovelg
Honduras
1 review
0 helpful votes
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July 22nd, 2021

They solve my issue very fast, there was a problem with the reward I did a ticket and the problem was fix.

Service
Value
Shipping
Returns
Quality
Thumbnail of user irfann2
Indonesia
1 review
0 helpful votes
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October 20th, 2021

You guys are amazing, work hard. You respond to customers well and very quickly. It's really amazing! Thank you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aurliel1
France
1 review
0 helpful votes
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September 10th, 2021

I needed help and you answer it in only 10 minutes, thank you.
I receive my reward directly and can use it

Service
Value
Shipping
Returns
Quality
Thumbnail of user jhonreym
Philippines
1 review
0 helpful votes
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March 22nd, 2022

Thank you for responding so quickly, You guys are more than you are, keep up the good work, I love you all

Thumbnail of user yorgoo
Canada
1 review
0 helpful votes
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August 26th, 2021

Thank you very much, good news is always good news.

Keep up the great work hope to see what
Is to come.

Service
Shipping
Returns
Quality
Thumbnail of user anns1071
Texas
1 review
0 helpful votes
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November 14th, 2021

I reported a missing reward on the Lucky Match app. I got an immediate response and received the reward the following day!

Products used:
Lucky Match app

Service
Thumbnail of user faithv18
California
1 review
0 helpful votes
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November 8th, 2021

I can say that it's been an awesome experience to play this game. And also I just wanted to say that ty for the developer for this amazing game.

Thumbnail of user marieb590
Montana
1 review
0 helpful votes
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July 24th, 2021

I sent my issue and screenshots, confirmed my email and 24 hours later issue was resolved. Super fast.

Products used:
Apps

Service
Value
Quality
Thumbnail of user alexiw2
Massachusetts
1 review
0 helpful votes
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October 30th, 2021

Very good app easy to use. Good offers. Actually pays. Very decent app i absolutely love it. Awesomely

Service
Value
Thumbnail of user kaij32
Pennsylvania
1 review
0 helpful votes
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February 12th, 2022

I still haven't gotten the gems to my game yet but the emails were helpful. And pretty fast response but I have yet to get my gems.

Service
Thumbnail of user amandal1277
Australia
1 review
0 helpful votes
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October 21st, 2021

They take so long to get in contact with you and you have to contact them multiple times to finally get a response.

Service
Value
Quality
Thumbnail of user harukao1
Indonesia
1 review
0 helpful votes
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November 10th, 2021

Thank you so much sir for notice my problem, thanks for you hard work and my gems reward. I need the gems thanks

Products used:
Gems

Service
Value
Shipping
Returns
Quality
Thumbnail of user splashp1
New York
1 review
0 helpful votes
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September 25th, 2021

Great game and great ethics and support systems they have. I have played this game for four years and it is always been a great game.

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Ilana S.

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