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ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.
Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks
They reply with the same automated emails which seems like a request for more information and make you wait for weeks. Hard to get hold of customer support post raising a ticket or a response from them.
Thank you very much for fixing that, I appreciate the reply and best of all the fix, you guys have done me good.
*******@gmail.com
Thank you.
There's only been a couple times where I didn't get my points but as soon as I reported it I got them within the hour thanks
Awesome fast service. I have used lots of similar apps and none have had customer service this prmpt
Products used:
App
Didnt got the heart so filed a complain then i got the hearts immediately afterwards didn't even wait that long thanks
I wasn't awarded the points I should have been awarded and I notified the company. They fixed it in less than a few days! 5 stars all the way!
Tip for consumers:
Make sure you read the whole requirements and do it like they say and you will get the rewards.
I didn't get my reward for doing a offer so, I decided to contact ironsource and I got my reward within 24 hours
I got my ticket answered in less than 5min and my diamonds where in my game acc! Very easy and quickly
This game captivates you. The more prizes you win the more you want to get to complete goals! So fun!
Screenshoted my progress and they solved the issue promptly! Thank you so much. Definitely worth 5 stars.
Great customer support amazing service thank youso much for doing what you did to solve my issue that i had
Dishonest scammers. Stay away from everything that has something to do with ironSource.
It's a disgrace.
Very good support a really giod experince well trusted good offers good rewards I wish o had more time to write
Products used:
Etc
I completed the offer and had problems at first receiving them but after minutes of emailing them I received the rewards! (COIN) TY
Tip for consumers:
Just be patient and complete the task
Products used:
Coin App survey for COIN
Good offerwall with a lot of rewards on gamehag, it's the only working offerwall in the website, fast response and reward, thanks ironsource!
Tip for consumers:
It's a good offerwall and gives a lot of rewards.
Products used:
Offerwall
I had got a problem in rewarding offert, I just wrote it and in few minuts it was fixed! Thanks you!
I submitted my ticket with photos of proof and a explanarion. Within 2 hours my issue had been reaolved and I had received my missing reward!
I have sent the require to this adress "*******@ironsrc.com" on 1/3, but still not receive any reply(1/7)
Products used:
Mobile game
Completed an offer for 1239. Raised a ticket and received 233 gems. Why not 1239? So mad right now!
Amazing Customer Support they resolved my ticket immidiately it's rare to see this kind of rensponce and i appriciate it a lot!
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