• ironSource

ironSource

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Overview

ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.

  • Service
    242
  • Value
    181
  • Shipping
    89
  • Returns
    101
  • Quality
    179
157
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How would you rate ironSource?
Top Positive Review

“Problem solved within an hour, thanks!”

Hans L.
8/19/21

Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks

Top Critical Review

“Print frustrating service”

Qawsre K.
1/20/22

They reply with the same automated emails which seems like a request for more information and make you wait for weeks. Hard to get hold of customer support post raising a ticket or a response from them.

Reviews (529)

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Reviews that mention popular keywords

customer service (50) iron source (18)
Thumbnail of user rickyh172
Tennessee
1 review
0 helpful votes
  • Send Message
February 17th, 2022

Took less than 10 hours to resolve my issue with Solitaire - Install & open the app for Android to earn Dozer Dollars!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bibh
Texas
1 review
0 helpful votes
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November 17th, 2021

I got the gems I asked for and I thank you for that but I did not get the other gems that I wanted..

Thumbnail of user lukasp35
Lithuania
1 review
0 helpful votes
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November 19th, 2021

Everything actually works, not even a scam, appreciate it that i don't have to pay for some things!

Tip for consumers:
...

Products used:
I never bought something from this website/company, but used free offers to get credits

Thumbnail of user nerijusi
Finland
1 review
0 helpful votes
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July 22nd, 2022

Tried to earn rewards to game
Game app: Rush Royale.

Quest(task)

1. State of survival

Support request denied - Ticket
#*******

2. Call of Antia

Support request denied - Ticket
#*******

3. Rise of Cultures: Kingdom game

Support request denied - Ticket
#*******

Support request denied - Ticket
#*******

4. The grand Mafia

Support request denied - Ticket
#*******

Support request denied - Ticket
#*******

5. Chief Almighty

Support request denied - Ticket
#*******

6. Kingdom maker

Support request denied - Ticket
#*******

7. Mafia City

Support request denied - Ticket
#*******

Support request denied - Ticket
#*******

Support request denied - Ticket
#*******

8. Vikings: War of Clans

Support request denied -
Ticket #*******
Ticket #*******

Task: Kill five level 6 Ghosts
Finished it but also didnt got reward! Plus now its expired because i asked to check it when it was not expired! You are cheaters!

I have totally complated it but I got danied appeal!? Also I have sent many messages to ironSource email adress but still nothing happening for one week or more from now.
That not normal where my other rewards?

Not recommend this company they are scammers and just stole your time!

UserID: *******

AppKey: ce9e9745

Tip for consumers:
Tried to earn rewards to game
Game app: Rush Royale.

Quest(task)

1.State of survival

Support request denied - Ticket
#10107126

2. Call of Antia

Support request denied - Ticket
#10106281

3. Rise of Cultures: Kingdom game

Support request denied - Ticket
#10113345

Support request denied - Ticket
#10113346

4. The grand Mafia

Support request denied - Ticket
#10106292

Support request denied - Ticket
#10106293

5. Chief Almighty

Support request denied - Tick

Products used:
Tried to earn rewards to game
Game app: Rush Royale.

Quest(task)

1.State of survival

Support request denied - Ticket
#10107126

2. Call of Antia

Support request denied - Ticket
#10106281

3. Rise of Cultures: Kingdom game

Support request denied - Ticket
#10113345

Support request denied - Ticket
#10113346

4. The grand Mafia

Support request denied - Ticket
#10106292

Support request denied - Ticket
#10106293

5. Chief Almighty

Support request denied - Ticket
#10104230

6. Kingdom maker

Support request denied - Ticket
#10106314

7. Mafia City

Support request denied - Ticket
#10107192

Support request denied - Ticket
#10107193

Support request denied - Ticket
#10107195

8. Vikings: War of Clans

Support request denied -
Ticket #10106289
Ticket #10106289


Task: Kill five level 6 Ghosts
Finished it but also didnt got reward! Plus now its expired because i asked to check it when it was not expired ! You are cheaters !

I have totally complated it but I got danied appeal!!? Also I have sent many messages to ironSource email adress but still nothing happening for one week or more from now.
That not normal where my other rewards ?

Not recommend this company they are scammers and just stole your time!

UserID: 14992181

AppKey: ce9e9745

Service
Value
Shipping
Returns
Quality
Thumbnail of user juanitaf59
Ohio
1 review
0 helpful votes
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October 11th, 2021

I CAN TRULY SAY THIS GAME IS LEGIT YOU REALLY WIN MONEY EVERYDAY JUST PLAYING GAMES EASY IF YOU LIKE PLAYING GAMES DOWNLOAD THIS

Thumbnail of user lionelc46
France
1 review
0 helpful votes
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November 22nd, 2021

Very good service. In time.
I am happy
Thanks for all...

Thumbnail of user paulg1943
France
1 review
0 helpful votes
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March 18th, 2022

Bonjour, il reste des récompenses non débloquées. Il y en a pour 9584 émeraudes les 3 dernières ont été validées et malgré mes demandes j'ai pas de nouvelles
Pourriez vous régler ceci... merci en tout cas d'avoir régler le reste!

Service
Value
Shipping
Returns
Thumbnail of user antonym52
Peru
1 review
0 helpful votes
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February 4th, 2022
Verified purchase

Me alegra que su sistema sea justo, pues en otros sistemas iguales a este no se toman en cuenta opiniones ajenas, sin embargo, sigue estando ese error, que aunque fue solucionado en mi caso, puede seguir pasando, por eso les doy 4 estrellas, gracias por ayudarme en este error

Service
Value
Returns
Quality
Thumbnail of user adrianf135
DO
1 review
0 helpful votes
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March 29th, 2022

Descarguen Get yo cash para ganar dinero jugando totalmente seguro e entretenido y si tienes problemas al recibir cualquier tipo de recompensa solo comunícate con su soporte y ellos te atenderán lo más rrapido posible muy buena experiencia eh tenido totalmente recomendado

Tip for consumers:
Decir la verdad

Service
Value
Shipping
Returns
Thumbnail of user lucass175
Brazil
1 review
0 helpful votes
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September 9th, 2021

Fui respondido muito mais rápido do que eu estava esperando e ainda fui respondido com a resposta desejada, eles analisaram corretamente meu problema e solucionaram ele sem enrolação, queria que todas as outras empresas fossem como essa!

Thumbnail of user ngelg
Argentina
1 review
0 helpful votes
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December 2nd, 2021

Estoy totalmente agradecido con ironsource. He completado unas 5-6 ofertas y he recibido todos los tokens. Incluso en una que no los había recibido, en cuanto me contacté con el soporte me los dieron en cuestión se minutos. Son de verdad un ejemplo sobre como deben trabajar este tipo de empresas. Ya he probado otras dos empresas y nunca me daban los tokens, cuando reclamaba siempre respondían bots o daban muchas excusas. Con ironsource nunca tuve problemas hasta ahora, así que mis respetos y espero que nunca dejen de ser así

Service
Value
Shipping
Returns
Quality
Thumbnail of user indoob
France
1 review
0 helpful votes
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March 10th, 2022

J'étais très contente car le service avait réagi rapidement lorsque j'ai espliqué mon problème avec les 1600 gems que je devais recevoir en atteignant le niveau 11 dans un autre jeux donc ils m'ont répondu et m'ont dit de le reconnecter au jeux pour que je puisse recevoir les gems ce que j'ai fait j'ai constaté que j'avais 1,9k de gems j'ai refermé l'appli sans jouer ce soir je me reconnecte je vois que j'ai que 233 gems c'est quoi cette arnaque je comprends pas!

Thumbnail of user zdekak
Czechia
1 review
0 helpful votes
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August 21st, 2021

Hraji hru lovesick a chtěla jsem získat potřebné diamanty pro tuto hru, tím že si stáhnu hru soliter a dohraji ji do 147 kola. Jako odměnu jsem měla obdržet na hru 122 diamantů. Několik her už jsem takhle hrála a fungovalo to. Bohužel i po dohrání požadovaného kola jsem měla v dané hře napsáno že stále mám hru v procesu a není dokončena. Po kontaktování podpory která byla tedy opravdu rychlá se na hře načetlo že jsem vše splnila. Přišel email že mám nárok na odměnu za hru a že je vše vyřešeno. No a doteď jsem nic neobdržela a podpora bohužel nereaguje. Je to smutné ale nemohu dát dobré hodnocení.

Service
Thumbnail of user jonatng
Chile
1 review
0 helpful votes
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August 28th, 2021

Estaré en espera por la reconpesa de mi misión ya echa porque asta ahora estoy esperan creeo que su método es muy seguro y con ansias se espera mi reconpensa muchas gras aun que no se ingles y tuve que ocupar el traductor para esto espero que la familia de granster NEW orleands crezca mucho más

Tip for consumers:
No

Products used:
Ok

Service
Value
Shipping
Returns
Quality
Thumbnail of user gabrielf193
Brazil
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Eu gostei muito da força de conseguir ouro... Eu completei a task do coin master, e estou a espera da chega dos ouros... Estou muito feliz e satisfeito, vou ficar mais ainda se realmente cair os ouro. Quero virar criador de conteúdo desse jogo, BULLET FORCE é bom demais!

Service
Value
Shipping
Returns
Quality
Thumbnail of user unkowna
Sweden
1 review
0 helpful votes
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January 5th, 2022

De Är fantastiska men jag fick vänta några dagar men jag fick min reward som sagt bästa Jan jag har ett till ärende som ingen har svarat på väntar fortfarande #******* hoppas att någon kan hjälpa mig med det

Thumbnail of user josuea39
Mexico
1 review
0 helpful votes
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March 10th, 2022

Bueno lo que pasa que yo ya había completado la actividad que me decía para ganar oro en un juego llamado war robots y no me llegaba tras esperar días decidí sacar ticket y lo solucionaron al momento, si tienen problemas no duden en sacar ticket

Thumbnail of user user6481
Ukraine
1 review
0 helpful votes
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October 14th, 2021

1 раз действительно помогли, но следующие разы начали просто игнорировать, у меня редко бывают задания, я пытаюсь все выполнить, и когда у меня появилось задания, я установил игру и за 2 дня и 2 ночи выполнил условие( 100 уровней) даже пепевыполнил пока ждал ответ от поддержки, после пересмотра" тупо "заблокировали задания ничего не добавили и игнорируют все обращения,

Service
Value
Shipping
Returns
Quality
Thumbnail of user bann2
TW
1 review
0 helpful votes
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October 11th, 2021

騙子!!月兔漫遊遊戲裡面有一個免費胡蘿蔔任務,任務內容是在末日喧囂裡獲得一個五星英雄將會獲得*******蘿蔔,我已經下載好遊戲,然後還課金拿到一個五星英雄,但月兔漫遊裡面卻沒有給予我應該拿到的*******胡蘿蔔,而且我還回報給客服,然後得到的回覆卻是敷衍的說,已經處理好重開遊戲就能拿到獎勵,但是!!我重開了N百次月兔漫遊遊戲都一樣顯示沒有拿到獎勵,月兔漫遊根本跟末日喧囂一起聯合詐騙玩家!!已紀錄遊戲廠商直接黑名單!!

Thumbnail of user user6441
RU
1 review
0 helpful votes
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October 7th, 2021

Я в этом приложении недавно и всё мне нравилось но произошла проблема и мне не начислили баллы за прохождение одной игры я написала в группу поддержки и мне ответили. Предоставив скриншоты с доказательствами о том что я всё сделала правильно мне конечно же пришлось подождать несколько дней и я была приятно удивлена что мне заплатили баллы за эту игру. Огромное спасибо группе поддержки буду и дальше пользоваться этим приложением.

Thumbnail of user nurst
Kazakhstan
1 review
0 helpful votes
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November 10th, 2021

У меня что плохо задания часто не засчитывают, но вот мне иногда помогают вернуть мою награду, спасибо большое!
Но не могу понять почему у них имеется такая вот проблема, даже если делать всё правильно.
50 на 50 я сказал бы. Иногда и могут тупо отказать.

Thumbnail of user valdirj
Brazil
1 review
0 helpful votes
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October 20th, 2021

Muito Bom! Mandei uma solicitação e me pediram 72 horas para uma resposta, pois iria ser analisada, duas horas depois recebi a resposta que minha solicitação foi aprovada.
Parabéns a equipe do suporte!

Thumbnail of user hasan1
Turkey
1 review
0 helpful votes
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November 12th, 2021

Merhabalar Ben Bir Hedefi Başarılı Halde Yaptım Ama Ödül Gelmemişti 24 saat bekledim yine gelmedi sonra ironsource müşteri hizmetlerine ulaşıp görevi basardigim oyun görselinin ekran fotosunu attım hemen yardımcı olup bana dönüş yapıp çok küçük beklemeyle işlemi hallettiler ödülümü kazandım tekrardan teşekkürler.

Service
Thumbnail of user user7055
RU
1 review
0 helpful votes
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March 10th, 2022

Были некоторые проблемы по зачислению коинтов после выполнения задания. Обратился в службу поддержки. в течение часа все решилось. Спасибо за быстрое решения моей проблемы. Рекомендую ребята большие молодцы!

Thumbnail of user rubenr141
Mexico
1 review
0 helpful votes
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July 26th, 2021

Tuve unos pequeños problemas al recibir recompensas en un juego, sólo bastó contactarme con el soporte y le dieron seguimiento a mi caso en menos de 15 minutos tenía mis recompensas. ¡Gran servicio!

Service
Quality

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Ilana S.

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