ironSource

It's simple, I had a problem and opened a ticket. The response was extremely prompt and the solution to my problem was almost immediate. Absolutely amazing customer service!

I hadn't been rewarded for completing one of my levels so I contacted customer support and they responded right away. Thank you for taking the time to review and reward my account... loving this app

I've had a little issue regarding tokens in Top Eleven, and It was quickly solved, in less than 15 minutes. I appreciate that, keep It up, thank you IronSource.

I played a game to earn hearts as a reward for passing levels & i didn't receive my reward but iron source helped me to get my reward & I'm so thankful

IronSource is very responsive in resolving consumer complaints (very quick responsive, just took a couple hours, the problem has been completedly resolved) good job

The problem of not receiving the reward in less than an hour has been resolved, and I am very happy and thank the support for their interest in this matter.

I've done four different offers to get gems for 1945 Air Force. I got the first one which was only 53 gems. The other three I have yet to get any of the rewards for. I opened tickets, and all I get back is:
Dear User,

*This is an automated email*

We are pleased to inform you that ticket #******* (Pluto TV - Free Live TV and Movies - Install & open the app for Android to earn Gem!) has been approved!

Please make sure to refresh your app / close and open it to see the granted rewards.

We would appreciate if you could take the time to review your positive experience with us in this link:
https://www.sitejabber.com/reviews/ironsrc.com

It was a pleasure to assist you and we hope that you will continue to enjoy our offerwall.

Thank you,
IronSource Customer Support Team

Same response to every single ticket no matter what I say or ask.
I don't ever usually post reviews on anything, but I spent two days playing rip-off Solitaire games, watching coins fall onto a stupid belt to push other coins off the stupid belt, and listening to a horrible music app. All for nothing thus far.

I've been playing games in order to receive the rewards that an app will offer as long as the requirements are met for a while now. Anyone that does this knows exactly how hard it is to collect the points or rewards from these offers sometimes. In fact, I've found that it's sometimes more work and more time to dispute a claim for an offer than it was to actually complete the requirements in the first place. You find yourself doing double the work for 1 reward and sometimes you really get the shaft when you actually do ever step and requirement of an offer and fight for it and still end up with a big fat goose egg. To those companies look out, because for the first time I'm impressed with a rewards company. I filed a claim for a game on the Coin app and in less than 1 hour I was emailed by Iron Source and was credited on my Coin app over 11,000 coins! This is how you should treat your customers/employees If you want them to be loyal to a company. Most of my reviews tend to be negative, because unfortunately, I feel most businesses don't care about people nowadays. It tends to be all about the dollar. I give credit where credit is due and I'm taking the time to say thank you for going above and beyond my expectations! You guys have the BEST CUSTOMER SERVICE of ANY game, or rewards app that I've ever delt with.

I was missing some points for a completed offer and it was taken care of quickly after I submitted my ticket. No problem with anything. Received the missing points in a few hours.

Quick and efficient in problem solving, I was told no more then 3 days, took less then 3 hours. I hope every interaction in the future is this simple.

A good experience in questioning why I didn't receive the points for completing an offer. Sent a screenshot of the game and points immediately credited!

Excellent service and prompt response to your request. I had a problem with a reward for about a week and they fixed it instantly upon my request for help with the issue! Thank you guys

Great work! Thank You, Iron Source
I was owed coins through another app and they made sure that I received the coins I was promised. Fastest customer service I've ever had.

Yes it is a great way to make a little extra cash the only bad thing is the max of 30.00 a day no matter if you have 14,000 coins or 22,014 coins you will get $ 30.00 no more.

Was an excellent speedy solution to why I thought would have been a huge issue. Sent an email with my issue when I went to bed and they sorted the problem and I got my rewards by the time I woke up.

I'm actually shocked on how quick they got back to me and fixed the problem you guys are freaking amazing I wish you were like Google because Google makes me mad thank you very much

I had a problem with a non-atribuated reward. The situation was solved in a few hours. The way to contact customer support is also very easy. Thank you!

On this occasion they attended me instantly but on another occasion they definitely rejected my request that it was an offer from infinity kingdom, I used the support but they did not answer me.

I submitted my help request and within 24 hours it was resolved, i had an email which i had to click a link to validate and came home to everything sorted, thanks guys :)

The response was good, quick handover to users, just why was the tokensian process taking so long to get in? Please give me the token. I have followed the orders correctly

I sent a complaint regarding a technical issue, the response / review / resolution was immediate!
Issue fully resolved in a matter of minutes.
Thank You

Thank you for your help. It was very easy to get in touch with you and everything went fast: quick response and I was rewarded the missing credits. Thank you!

I got most of them but it still hasn't gave me the best reward, and i should have gotten it. It did help on all the others I guess and one more thing, the rewards should be higher