• ironSource

ironSource

Write a Review

Overview

ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.

  • Service
    242
  • Value
    181
  • Shipping
    89
  • Returns
    101
  • Quality
    179
157
See all photos
How would you rate ironSource?
Top Positive Review

“Problem solved within an hour, thanks!”

Hans L.
8/19/21

Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks

Top Critical Review

“Print frustrating service”

Qawsre K.
1/20/22

They reply with the same automated emails which seems like a request for more information and make you wait for weeks. Hard to get hold of customer support post raising a ticket or a response from them.

Reviews (529)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (50) iron source (18)
Thumbnail of user marcelv32
Sweden
1 review
0 helpful votes
  • Send Message
November 30th, 2021

More than a perfect team!
They solved problem fast! Thanks great game!
Love this game so much! No woords for it!

Thumbnail of user jasonl1154
Missouri
1 review
0 helpful votes
  • Send Message
November 14th, 2021

The app wasn't acknowledging a win. I contacted support and the issue was fixed within only an hour or so.

Service
Thumbnail of user orlandog83
Virginia
1 review
0 helpful votes
  • Send Message
February 9th, 2022
Verified purchase

Made a dispute on not getting my coins on time but after I placed a ticket with evidence my issue was resolved quickly!
Thank you!

Thumbnail of user gonariop
Italy
1 review
0 helpful votes
  • Send Message
November 22nd, 2021

Very fast and efficient, they solved my problem in less than one hour and was sunday evenin.
Thank you

Thumbnail of user martink369
Bulgaria
1 review
0 helpful votes
  • Send Message
February 3rd, 2022

When i contact "Iron Source" they replied really quick and we managed to get the work done fast and easy. They're really responsible.

Service
Value
Returns
Quality
Thumbnail of user zlobap
Slovakia
1 review
0 helpful votes
  • Send Message
October 19th, 2021

Thank you for the very fast equipment.
The problem was solved in a few minutes, I did not expect such a quick response

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasonb2057
Florida
1 review
0 helpful votes
  • Send Message
September 29th, 2021

Gems were rewarded in a timely and professional manner and were actually doubled. So 5 stars all the way! I was VERY impressed.

Service
Thumbnail of user ayaa31
Turkey
1 review
0 helpful votes
  • Send Message
August 3rd, 2021

I have completed the tasks required level 37 please reply thank you انا انهيت المستوى 37 وهذه هي اثباتاتي ارجو الرد السريع

Thumbnail of user andhyk
Indonesia
1 review
0 helpful votes
  • Send Message
January 6th, 2022

Problem solved, i got back my token, and you make me happy, with that token i can buy player in the transfer market.
Thanks alot sir

Thumbnail of user keithr454
Massachusetts
1 review
0 helpful votes
  • Send Message
November 14th, 2021

Problem solved. I was awarded gems which never arrived. Upon reporting this it was handled promptly.

Thumbnail of user grantr107
Kansas
1 review
0 helpful votes
  • Send Message
October 21st, 2021

I had problems getting my rewards and when I emailed I was immediately helped and they gave me the reward. 5/5 for it

Service
Value
Shipping
Returns
Quality
Thumbnail of user hondac1
Czechia
1 review
0 helpful votes
  • Send Message
September 20th, 2021

Its best game what i played. Its Fun playing the game with my friends. I love it. I recommend all users who plays FPS shooting games

Thumbnail of user samanthab769
GB
1 review
0 helpful votes
  • Send Message
January 5th, 2022

Very happy with this service as was sorted very quickly. Thankyou ever much for fixing this issue out.

Service
Thumbnail of user timh1074
GB
1 review
0 helpful votes
  • Send Message
February 26th, 2022

I have had no problems with this group.
Any issues raised have been dealt with quickly and positively.

Thumbnail of user raphaelf38
Germany
1 review
0 helpful votes
  • Send Message
February 22nd, 2022

There is everytime fast and great help. Thank you so much! It is not my first time, that I get so good help from this Support-team. Thanks!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ruthj644
Oklahoma
1 review
0 helpful votes
  • Send Message
November 25th, 2021

They were able to help sort the problem out and were so nice about it and got to me quickly which I was grateful for thank you

Thumbnail of user oliviad176
Tennessee
1 review
0 helpful votes
  • Send Message
October 18th, 2021

Very fast response and I Earned my rewards within the hour of sending the email and verifying it. Will be using again.

Thumbnail of user nikkim207
Connecticut
2 reviews
0 helpful votes
  • Send Message
October 23rd, 2021

The response time to my question, took under 2 hours. It was also resolved within the same amount of time. Thank you!

Service
Thumbnail of user jeremiahj70
West Virginia
1 review
0 helpful votes
  • Send Message
October 31st, 2021

Takes forever to get anything done with customer service. Then when something does get approved, you're lucky if you actually get it.

Service
Value
Quality
Thumbnail of user faithm139
New York
1 review
0 helpful votes
  • Send Message
August 8th, 2021

I had a question about a large sum of tokens I earned, I emailed them and within 12 hours I got a response back and my account was credited. Awesome!

Service
Value
Quality
Thumbnail of user imrana84
GB
1 review
0 helpful votes
  • Send Message
January 9th, 2022

They gave me the promised gems. However, i had to contact them and they gave me a dodgy not secured link im not sure thats a legal.

Tip for consumers:
They might give unsecured links.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gouravs5
India
1 review
0 helpful votes
  • Send Message
March 20th, 2022

Please check your community and give me my rewards fixed the problem either I'm against your community

Tip for consumers:
Reward

Products used:
Rewards

Thumbnail of user saron1
California
1 review
0 helpful votes
  • Send Message
March 22nd, 2022

I received an email asking for proof i sent it back and got no reply. The case is not resolved I am VERY upset

Service
Thumbnail of user abdullao
Iraq
1 review
0 helpful votes
  • Send Message
January 3rd, 2022

I reached level 64 but still my rewards on pending in level 40 and level 60, please solve my situation

Thumbnail of user karenr2219
North Carolina
0 reviews
0 helpful votes
  • Send Message
January 18th, 2022

It took way to long to long to approve my ticket for gems & it's an automated email. If I could put zero I would bc it happens every time.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user ilanas16
Ilana S.

How do I know I can trust these reviews about ironSource?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ironSource?