• ironSource

ironSource

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Overview

ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.

  • Service
    242
  • Value
    181
  • Shipping
    89
  • Returns
    101
  • Quality
    179
157
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How would you rate ironSource?
Top Positive Review

“Problem solved within an hour, thanks!”

Hans L.
8/19/21

Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks

Top Critical Review

“Print frustrating service”

Qawsre K.
1/20/22

They reply with the same automated emails which seems like a request for more information and make you wait for weeks. Hard to get hold of customer support post raising a ticket or a response from them.

Reviews (529)

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Reviews that mention popular keywords

customer service (50) iron source (18)
Thumbnail of user wayneg276
GB
1 review
0 helpful votes
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July 24th, 2021

I didn't receive my reward and with 1 quick email and a screen grab I was granted my reward within minutes. Thanks for the quick service

Thumbnail of user jonathanw546
Florida
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

They fixed my problem quickly and without any hassle! Very easy to work with and simple to submit my ticket.

Thumbnail of user hendraw2
Australia
1 review
0 helpful votes
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August 26th, 2021

I complained about not receiving my reward after fulfilling a task. Soon after i got my reward. Happy!

Products used:
Not applicable

Service
Thumbnail of user pauln888
Viet Nam
1 review
0 helpful votes
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January 4th, 2022

They give me the first reward but the rest of them they scam. Although i send them a ticket but there's no respond, so DO NOT DOING THEIR OFFER, SCAMER

Tip for consumers:
Please, listen to me, do not doing their offer, it's a scam

Products used:
OFFERING

Service
Value
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Quality
Thumbnail of user jamesc4594
Ohio
1 review
0 helpful votes
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February 5th, 2022

For anyone looking to make $20 plus per day to enjoy some of your favorite games it's perfect. Read all your instructions and play for days.

Thumbnail of user franciscop157
Texas
1 review
0 helpful votes
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September 3rd, 2021

Excellent customer service, was helped with my issue quickly. Solved my issues promptly, and efficiently

Thumbnail of user joannar125
Georgia
1 review
0 helpful votes
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November 14th, 2021

I completed all the requirements of an offer for a Pool Payday game by Skillz and I sent over 6 emails and screenshots and I still don't have my reward.

Service
Value
Thumbnail of user dianas974
Italy
1 review
0 helpful votes
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December 24th, 2021

I wrote an email and they replied in a few minutes, so the service is very fast. Also, my problem was solved.

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Value
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Thumbnail of user kwamec5
California
1 review
0 helpful votes
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October 6th, 2021

I've tried many ways to make money online, however, by far, then is the most reliable and efficient.

Thumbnail of user jonh472
Sweden
1 review
0 helpful votes
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November 2nd, 2021

The automatic rewards have failed twice, but once I contacted customer service it was resolved almost immediately.

Service
Value
Quality
Thumbnail of user reneec489
Maine
1 review
0 helpful votes
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November 26th, 2021

I've never had a problem with getting help. It's better if you have a screenshot to get it dealt with faster.

Service
Quality
Thumbnail of user nikosk20
Greece
1 review
0 helpful votes
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December 6th, 2021

Problem solved within a few minutes, but a lot of times a ticket is needed to submit for an automated procedure.

Thumbnail of user nancya1173
Florida
1 review
0 helpful votes
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December 31st, 2021

Not only do you really get paid to play, their customer service is outstanding! Looking forward to continuing play. Highly recommend!

Service
Value
Quality
Thumbnail of user johnf3802
Georgia
1 review
0 helpful votes
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January 24th, 2022

Thanks to customer service for coming to a happy medium in fixing my problem very prompt and fair excellent experience thanks

Service
Value
Quality
Thumbnail of user jamiew626
Singapore
1 review
0 helpful votes
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August 10th, 2021

Great job by the team to resolve my non credit of rewards within 3hrs of issue raised! Appreciate the prompt turnaround!

Service
Value
Thumbnail of user vdm
Romania
1 review
0 helpful votes
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March 18th, 2022

Very fast solve my problem. I can say that this team can solve your problems with their rewards
Keep it up

Service
Thumbnail of user carlosaugustoh
Peru
1 review
0 helpful votes
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October 22nd, 2021

They were quick to solve the unexpected, they did not even take half an hour to help me, great work team.

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Value
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Thumbnail of user randyh484
Michigan
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

I contacted Ironsource regarding an issue on a Sunday evening and had a resolution by mid day Monday.

Thumbnail of user lyndab331
Australia
1 review
0 helpful votes
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April 17th, 2022

Support was unbelievably quick on a holiday weekend
Can not be happier
Great service from them
Recommend them

Thumbnail of user baharr
Bulgaria
1 review
0 helpful votes
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December 27th, 2021

Tnanks a lot to support tem for their profesional and fast reaction to solve the problem with missing gold!

Service
Value
Shipping
Returns
Quality
Thumbnail of user raulc152
Mexico
1 review
1 helpful vote
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November 21st, 2021

Some times I get my rewards, and sometimes it does not show "Installed" The apps, have a lot of bugs, for sure It can be so much better

Service
Value
Thumbnail of user heathf23
Australia
1 review
0 helpful votes
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April 6th, 2022

I was pleasantly surprised how quickly my query was resolved. I had to follow up one other query so I will see if they can resolve that too.

Thumbnail of user bilaala
GB
1 review
1 helpful vote
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September 22nd, 2021

Ive cashed out so much already and this app just keeps giving.
I got my money within a day.
I would give it a 10star if i could

Thumbnail of user chaneayb
Oklahoma
1 review
0 helpful votes
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January 15th, 2022

I had a hiccup was receiving my reward and it was handled immediately and appropriately. I'm very appreciative for the prompt and courteous service.

Service
Value
Returns
Quality
Thumbnail of user michaelb6503
Tennessee
1 review
1 helpful vote
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July 24th, 2021

So far the app has been easy to use. Response to email have been fast as well as payouts. I play just about everyday

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Ilana S.

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