• ironSource

ironSource

Write a Review

Overview

ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.

  • Service
    242
  • Value
    181
  • Shipping
    89
  • Returns
    101
  • Quality
    179
157
See all photos
How would you rate ironSource?
Top Positive Review

“Problem solved within an hour, thanks!”

Hans L.
8/19/21

Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks

Top Critical Review

“Print frustrating service”

Qawsre K.
1/20/22

They reply with the same automated emails which seems like a request for more information and make you wait for weeks. Hard to get hold of customer support post raising a ticket or a response from them.

Reviews (529)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (50) iron source (18)
Thumbnail of user marcsj
Ecuador
1 review
0 helpful votes
  • Send Message
September 3rd, 2021

Tuve problemas para obtener mis recompensas, apenas me comunique con ellos, respondieron mis correos y me dieron solución en un par de horas, al final del dia obtuve mi recompensa.

Thumbnail of user adrianar143
Brazil
1 review
0 helpful votes
  • Send Message
November 2nd, 2021

Grata pelo seu pronto atendimento, minha reclamação foi resolvida de forma rápida eficiente e satisfatória.
Agradeço a solução do meu problema. Sua equipe e muito competente

Thumbnail of user mer8
Turkey
1 review
0 helpful votes
  • Send Message
August 16th, 2021

Merhaba bitirdiğim görevin ödemesi yapılmamıştı ve bende raporladim. Titizlikle incelenip ve kredi yüklemesi yapıldı, yardımlarınız için teşekkür ederim :) iyi çalışmalar

Service
Value
Quality
Thumbnail of user iwonat7
Germany
1 review
0 helpful votes
  • Send Message
October 4th, 2021

Miałam niedoliczone punkty za osiągnięty poziom... napisałam reklamację oraz wysłałam zrzut ekranu gry...
Punkty zostały naliczone w bardzo krótkim czasie...

Thumbnail of user priscilam13
Brazil
1 review
0 helpful votes
  • Send Message
September 2nd, 2021

Muito bom! Meu problema foi resolvido de forma eficiente e rápida. Entrei em contato há um dia e no outro dia os diamantes estavam na minha conta. Agradeço muito pela experiencia incrivel!

Thumbnail of user matheusl7
Brazil
1 review
0 helpful votes
  • Send Message
August 3rd, 2021

Fiz uma pequena missão de recarregar no jogo "Rise of Kingdoms" aonde vc comprar um pacote de gemas por 30 dias, porém as moedas n caíram em "Critical ops" até agora, se puderem me ajudar eu agradeço

Thumbnail of user aboubacrineassadeckn
Mauritania
1 review
0 helpful votes
  • Send Message
January 1st, 2022

Problème résolu en moins de 24H!
Bravo! Difficile de faire mieux.
Un email de réclamation avec une capture comme justificatif de la dite réclamation et c'est tout.
Bonne Année.

Service
Shipping
Quality
Thumbnail of user andream999
Brazil
1 review
0 helpful votes
  • Send Message
October 3rd, 2021

Resolveram muito rapido e sem stress!
Em menos de 10 minutos e com apenas uma foto resolveram meu problema.
Unico incoveniente é ter que mandar em inglês.

Thumbnail of user user6629
RU
1 review
0 helpful votes
  • Send Message
November 20th, 2021

Обновите мне задания в игре Хроники Хаоса. Все задания старые очень сложные а награда за них очень маленькая. Многие мои друзья по игре выполняют массу заданий которые я ещё не выполнял

Tip for consumers:
Обновите мне задания

Products used:
Обновите мне задания

Thumbnail of user luiso145
Brazil
1 review
0 helpful votes
  • Send Message
November 16th, 2021

O suporte funciona mesmo, fiz uma compra e não caiu os tokens do jogo, entrei em contato com o suporte, e menos de 2 minutos já estavam meus tokens no jogo, muito obrigado!

Thumbnail of user m219
RU
1 review
0 helpful votes
  • Send Message
January 16th, 2022

Вы одобрели не тот билет в итоге за место 2к крис я получил 700, ну хоть так, спасибо!

Однако проходил редж, там все честно было, тут какие-то косяки пошли.

Service
Value
Returns
Quality
Thumbnail of user user5437
RU
1 review
0 helpful votes
  • Send Message
July 24th, 2021

В среднем с вами можно иметь дело. Иногда бывают промахи, но вы иногда исправляетесь. Пару раз не получил алмазы вообще 900 и 1300. Играл по месяцу в ркламные игры и ноль.

Service
Value
Returns
Quality
Thumbnail of user user6191
Belarus
1 review
0 helpful votes
  • Send Message
September 5th, 2021

Проблемы решают довольно оперативно. Запрос в утром (8:00) в воскресенье бы решен к 11 часам. Это было второе обращение в течении недели. Первое тоже решилась в течении суток. Советую обращаться

Thumbnail of user peterj987
Germany
1 review
0 helpful votes
  • Send Message
April 1st, 2022

Ich Liebe es alles und hatte eine mega gute erfahrung die ich jedem empfehlen kann der sich fücv sowas interessiert

Thumbnail of user mahmutg
Turkey
1 review
0 helpful votes
  • Send Message
January 30th, 2022

Merhaba aşağıdaki fotoğrafta gördüğünüz gibi görevi yaptım 12 seviye kışla. Istiyordu ve yaptım elmasın gelmedi elmasimi gönderin lütfen teşekürler

Service
Value
Shipping
Returns
Thumbnail of user annej229
France
1 review
0 helpful votes
  • Send Message
November 17th, 2021

J ai envoyé un mail au support car mes gems n ont pas été crédités suite à l aboutissement d un jeu, cela a été fait.

Thumbnail of user pablos105
Mexico
1 review
0 helpful votes
  • Send Message
December 1st, 2021

Me gustaría el expresar lo grandioso que es este servicio en relacion con la calidad de su interes con los usuarios

Tip for consumers:
Nada

Products used:
Todos

Service
Value
Shipping
Returns
Quality
Thumbnail of user stefanm129
Germany
1 review
0 helpful votes
  • Send Message
April 17th, 2022

Habe leider bei level 100 meine coins nicht erhalten und konnte danach nicht auf das Spiel von eurer app zugreifen...

Thumbnail of user caterinas14
Germany
1 review
0 helpful votes
  • Send Message
September 2nd, 2021

Meine Anfrage wurde innerhalb von 3 Tagen bearbeitet und brachte auch das gewünschte Ergebnis. Schnell, einfach und unkompliziert.
Vielen Dank

Thumbnail of user marjonh
Netherlands
1 review
0 helpful votes
  • Send Message
October 27th, 2021

Super snelle afhandeling van mijn probleem dat er nog geen cristals waren bijgeschreven, binnen het uur was het opgelost! Thnks

Thumbnail of user gaiam3
Italy
2 reviews
0 helpful votes
  • Send Message
April 15th, 2022

Mi è bastato mandare una foto del mio progresso per aver accreditato subito i punti che mi spettavano. Impeccabili.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marlonp43
Colombia
1 review
0 helpful votes
  • Send Message
February 11th, 2022
Verified purchase

Tuve problema con una app que no genera el tiempo a pesar de ello el soporte fue MUY BUENO, Resolvió mi problema en cuestión de minutos, estoy agradecido

Service
Value
Quality
Thumbnail of user martindejessa
Colombia
0 reviews
0 helpful votes
  • Send Message
August 13th, 2021
Verified purchase

Me a parecido muy excelente está app por qué una de las cosas que me gusta son los retos y acá tengo que cumplirlos y ganando recompensa
Gracias

Tip for consumers:
Les recomiendo descargar esta aplicación se que les va a gustar es excelente.

Products used:
Todavía no e recibido ningún producto

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterw1382
Germany
1 review
0 helpful votes
  • Send Message
March 24th, 2022

Ich verstehe kein Englisch, schreibe einfach was. Ich hoffe es hilft mir bei meinem Anliegen. Mehr kann ich dazu nicht schreiben

Service
Value
Shipping
Returns
Thumbnail of user jhonp16
Indonesia
1 review
0 helpful votes
  • Send Message
August 10th, 2021
Verified purchase

Cepat lah, misi nya mudah tapi ada beberapa kalo ada masalah lama dalam penyelesaian nya mohon di perbaiki. Terima kasih

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user ilanas16
Ilana S.

How do I know I can trust these reviews about ironSource?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ironSource?