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ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.
Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks
They reply with the same automated emails which seems like a request for more information and make you wait for weeks. Hard to get hold of customer support post raising a ticket or a response from them.
One the one hand, AFTER complaining to the game vendor, ironsource did release the promised reward.
On the other hand, all I was supposed to be signing up for was a "Wendy's $50 gift card", which then became a "chance to win a $50 gift card", then spawned a hydra-like unending list of other offers that it was signing me up for, never telling me that I'd actually completed the first sign-up. This morning I woke to 50+ spam in my inbox, and, while it did state "you can opt out" and "you're doing this of your own choice", I didn't feel like I had a choice.
By comparison, my wife got an offer to "play the tutorial" of some game (for more than double the reward I was offered), which she did, and when the promised reward didn't show 15 min later, she too complained & got her reward - without dozens of signups and spam - by morning.
It should be noted that I was offered other offers, but anything of a decent size required an outright purchase through ironsource. I'm a middle aged man, so offering me 15 different Olay purchase offers is not very targeted. And yes, I'd opted into the game's targeted ads, and I've never shopped for Olay products.
I lost my game an contact support to just help me get my game back an they gave me my gold. They was very fast on helping me with the problem thanks for all your help
I would like to say thank you for all the support and the very quick response to my problem simply the best I can only give 5 stars but me I give you 10 stars
I've been denied my in-rewards many times, but ironsource always accepted my appeals and fought for me. And they've always come through for me. I'm grateful for their support.
I had a problem to redeem coins from a completed task, I sent a message and a screenshot of the finished level and they answered quickly and the problem is solved, Thank you.
They solved the error that I had very quickly and very well, I had the error report and they were sending me emails until some time later they solved the error.
I did a complete action to receive platinum and it said I did not complete the action when I know I did. I just wanted to say thank you to the people to made my time worth while. Thank you!
Tip for consumers:
They are very helpful.
Products used:
Platinum from one of the free platinum offs for for arcane legends
How often I had in preblem like "Yet not Installed".
Without really believing it I sent a ticket.
And in less than an hour, I had a positive response and my recompence.
Sincerely thank you!
Tip for consumers:
be honest and specific
Products used:
Games
SCAM. STATE OF SURVIVAL: JOKER COLLABORATION. PICTURES INCLUDED. DO NOT LET THIS COMPANY SCAM AND WASTE YOUR TIME. WAS DENIED REWARDS AFTER ONLY COMPLETING 1 OUT OF 6 QUESTS ON STATE OF SURVIVAL: THE JOKER COLLABORATION. I WILL REACH TO THE GAME DEVS FOR THIS. PICTURES BELOW UNLESS FIXES AND POST ON APPROPRIATE FORUMS. YOU WASTE MY TIME AND I RUIN YOUR BUSINESS. THANKS. PICTURES BELOW PICTURES BELOW PICTURES BELOW PICTURES BELOW PICTURES BELOW. DO NOT LET THEM SCAM OUT OF YOUR TIME. SCAM LIKELY SCAM LIKELY. HAVE A GREAT DAY.
Tip for consumers:
Don't let them scam please. Please post the real amount you're actually going to be paying.
Products used:
Ironsource. They reward for playing video games. Except some are scam where they entice you with big rewards and only pay for the 1st reward. On state of survival: joker Collab, I was paid 5% of the total rewards.
I sent a support ticket in about an offer that I completed that I wasn't credited for. I received that credit within an hour. Excellent customer service thank you
Thankyou for being timely and for fixing my problem. I do like the app alot and I recommend it for being prompt. And for the most part being a neat and fun app.
Does not honor rewards for Sims Freeplay. Been almost a month and none of the rewards were given. Wasted alot of time and ended up just deleting the app altogether
My gems rewards were not given when expected. After some time I notified PixelFederation with a screenshot and the problem was solved promptly. Thank you
They are very quick to respond and I am so happy with them always thank you so much for such a great gaming experience!
Great app. I believe wining money off it is like a lottery... fun game even without money. Instantly gives you earned in-game rewards.
Tip for consumers:
Good app. Just remember to play the game like a lottery. Winning isn't guaranteed but keep trying.
Products used:
SCRATCH CASH APP
I use my WiFi so the data doesn't calculate. I sent screenshot they gave points. Within 48 hours fast and very easy.
Products used:
No
I filed my claim and it was resolved in a very timely manner. I am quite happy with the service provided here.
It's a real game that pays out real Cash! Thanks Lucky money for the quick response and deposit to my account.
Prompt, they fixed my issue super fast and easy! Enjoy their app and games as well! Plenty of fun ways to make easy money too!
İ payed à game to earn Credits. After i accomplished the missions i don't earned the Credits so i wrote them they telled me to sent à photo and 1 month later i had my Credits
I was told to wait 3 business days to get a reply. Today is Sunday and after an hour, 2 tops they had already resolved my issue.
I had an issue and got a ticket. They said wait up to 3 days but sorted up in less than 2 hours which was good. Satisfied.
I was not given any gems for a game due to an error I contacted support. They were very kind and above all fast. Thank you
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