• Bookmark

    It's Just Lunch

It's Just Lunch

Overview

It's Just Lunch has a rating of 3.6 stars from 318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention second date, good experience, and right person. It's Just Lunch ranks 12th among Dating sites.

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 77.2%
Positive
71
Neutral
8
Negative
13
View ratings trends
11
See all photos
How would you rate It's Just Lunch?

Reviews (318)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12)
Thumbnail of user hollyh609
Texas
1 review
0 helpful votes
  • Send Message
June 22nd, 2022

If I had the option of choosing a '0' as a rating I would have done so. This business is a complete SCAM! It has been 9 months since my investment of $3000. 00. I have had two dates, one with a man that was polar opposite of what I am looking for and a second with a man that was a bit closer to my expectations but still not a good fit. My matchmaker has set up additional dates but has canceled them prior to the first date. I was assured prior to signing up that IJL that they had a robust database of men that fit my profile requirements. I have expressed my concerns about IJL not living up to their agreement. Additionally, due to their very poor service I have requested a refund. To date, I have not received a response. This has been a very frustrating experience. Such a waste of money!

Tip for consumers:
I have requested a refund and have yet to get a response. Again, I would rate all three categories (Service, Value and Quality) a '0' if given the option!

* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality

Date of experience: June 22, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Hi Holly! We are sorry to hear you are not enjoying your experience as this is not the norm with IJL. What market are you dating in so we can address your concerns?

Thumbnail of user mariae1561
New Jersey
1 review
0 helpful votes
  • Send Message
April 19th, 2024
Verified purchase

To know the difference you need to try this! Perla, Selina are amazing and it is worth specially since it's your private life that is at stake.

Date of experience: April 9, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We couldn't agree more, and are so happy you decided to take the dating plunge! Thank you for your patronage!

Thumbnail of user evanc283
New York
1 review
0 helpful votes
  • Send Message
December 20th, 2023
Verified purchase

Tricia has been very helpful and so far I've been happy with the process overall. I've gone on 5 dates in about 2.5 months with IJL, and they make the experience pretty easy and fun.

Service

Date of experience: December 20, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Appreciate the great feedback and thank you for choosing IJL!

Thumbnail of user jeffk742
Texas
1 review
1 helpful vote
  • Send Message
April 28th, 2021

My overall experience with IJL has been great. Working with my coordinator Debbie has been positive and has taken a lot of the guess work and rejection out of the process that one encounters relying on internet based match making services.

Date of experience: April 28, 2021

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks for the great feedback Jeff! Debbie and the entire IJL team enjoy working with you and we thank you for being an IJL client! Happy Dating!

Thumbnail of user hanks74
Ohio
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

3 of the 4 women I was introduced to were only fulfulling their obligations to go out since they couldn't get their money back from IJL. They seemed nice, but did not want to be there. Lot of emotional history and would say yes to a second date and then no. I did find someone that I'm going out with multiple times and seems very nice.

Date of experience: November 28, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are happy to hear you had success and are seeing one of your dates again!

Thumbnail of user tracyh1068
Tennessee
1 review
0 helpful votes
  • Send Message
April 21st, 2023
Verified purchase

IJL has been great, it is easy to just be matched and have to show up, they do all the leg work. Tricia is fantastic, she has great communication and really listens.

Date of experience: April 21, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks for the great feedback and for being an IJL client!

Thumbnail of user sophien25
California
4 reviews
1 helpful vote
  • Send Message
May 11th, 2024

AT YOUR OWN RISK! (I'VE HAD THE WORST DATING EXPERIENCE WITH IJL, NO EXCEPTION TO THIS STATEMENT).
My name is Sophie, I would just like to say, that I am very, very disappointed with the service that I received throughout my membership since 2021, and feel it was the worst $3,000, I have ever spent! Diane signed me up, and made wonderful promises, that did not materialize.
I was promised to meet 12 men in 1-2 year, and only met 7 (both combined virtually and in person), and it took 3 years of dating to meet 7 men, unheard of! This was because, I was told later in my membership, not upfront; that if the men or I either cancelled or rescheduled a date, it was a lost cause and you would not get to meet anyone else in their place. They do not reschedule dates! You either go when scheduled, or you lose that date!
The matchmakers also kept changing on me and they were all non-responsive. I had to email them several times, and finally after a month, they would reply. I felt many promises were made but were not kept. I was also sent men that lived far away from me. The men I dated, also expressed how unhappy they were with the IJL dating service.
Anyway, I just want to say my peace and tell all potential clients, that IJL dating company is the worst dating company I have ever signed up with. I surely hope they change their ways and stop lying and manipulating their clients, like me and others, and do what they promised in the first place! The worst experience I ever had with a dating company!
A very dissatisfied client,
Sophie

Tip for consumers:
I would stay away from IJL!!!

* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 1, 2024

Thumbnail of user clayp73
New Jersey
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

ILJ and Tanya have provided quality candidates. The service has been easy to use with little to no effort on my part setting up the dates. I would recommend Tanya and the service.

Date of experience: August 8, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

It's great to hear that you've had a smooth and convenient experience using the service. Thank you for sharing your thoughts, and I hope your positive experience with ILJ and Tanya continues as you explore potential connections.

Thumbnail of user michaels10169
Nevada
1 review
0 helpful votes
  • Send Message
December 22nd, 2022
Verified purchase

My Executive Match Maker (Elliot) did an amazing job. He truly analyzed my likes and dislikes, and matched me with a beautiful woman who met 80-90% of my primary likes. Elliot worked closely with the both of us to schedule the first date quickly, but also gave us ample time to prepare for it. He went above and beyond to coordinate a date and time which worked for both our schedules. Neither one of us was terribly inconvenienced. My date with her was the best: great conversation and dinner lasting a little over 3hrs. Elliot followed up with me a few days after, and helped me plan the next step to having a second date with her soon. Thanks Elliot / IJL.

Date of experience: December 22, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate the feedback and are happy to hear you are enjoying your experience. Thank you!

Thumbnail of user sharonm20
Illinois
3 reviews
11 helpful votes
  • Send Message
May 15th, 2012

I signed up with two matchmaking companies this year and the two agencies were night and day different. I'm having a very positive experience with Cupid's Coach, and not so good with It's Just Lunch. I'm here in Southern CA and the IJL matchmakers are all in Florida. They've never met me and they just seem to be throwing me together with just anyone.

Date of experience: May 15, 2012

Thumbnail of user brendah760
North Carolina
1 review
0 helpful votes
  • Send Message
August 24th, 2022
Verified purchase

Will D, matchmaker at IJL, handled the details of where and when to meet my dates. There was a change in one candidate's availability and Will D made the effort to reschedule my date with him. When I show up for my first date I'll know for certain that each of us will have elected to be there. This is one significant advantage of working with It's Just Lunch, as opposed to going it alone. Will D set up lunch with confidence and enthusiasm and designated a place to meet. That's a place to start.

Date of experience: August 24, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks Cindy! Our goal is to take all of the stress out of dating so you can enjoy the person sitting across the table from you. We look forward to your next fun first date!

Thumbnail of user katieh627
Ohio
1 review
0 helpful votes
  • Send Message
December 3rd, 2022
Verified purchase

While I don't recommend It's Just Lunch at all, my experience with Elliot as a match maker has been wonderful! He is by far the best Match maker I have worked with at IJL and I have worked with quite a few. He has a nice calm, caring energy that is so needed in this line of work. I highly recommend Elliot.

Date of experience: November 3, 2022

Thumbnail of user shamilab1
Texas
1 review
8 helpful votes
  • Send Message
August 27th, 2020

After 3 matchmakers and 1 year, NOT A SINGLE DATE, and no follow up either.
Asked for a refund and was told "it is up to their discretion".
STAY AWAY
Need to involve an attorney.
Anyone had luck doing that?

SB

Date of experience: August 27, 2020

Thumbnail of user janets2095
New York
1 review
0 helpful votes
  • Send Message
October 31st, 2022
Verified purchase

I just had my first "It's Just Lunch" date last night but it was "just dinner". I met a delightful guy with whom I had an easy conversation in a Lincoln Center area restaurant. Any nervousness I felt about "venturing out there" again was lessoned by the professionalism of my experience with "It's Just Lunch"

Date of experience: October 31, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear you enjoyed your first date! We look forward to your next fun first date!

Thumbnail of user enriquem127
Texas
1 review
0 helpful votes
  • Send Message
August 24th, 2022
Verified purchase

Tailored, personal, professional, it's definitely an elegant matchmaking process. It's far away from the Apps experience which could be misleading and dangerous

Date of experience: August 24, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love hearing this, thanks so much for your feedback!

Thumbnail of user jeffreyl1267
Georgia
1 review
0 helpful votes
  • Send Message
December 28th, 2022
Verified purchase

My matchmaker Eugene is great, he pay very good attention to my needs and has been an awesome job sending me out on quality dates. I would definitely recommend this service to all of my friends.

Date of experience: December 28, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Happy to hear you are enjoying the process with your Matchmaker and appreciate your business!

Thumbnail of user michaelp3766
Florida
1 review
2 helpful votes
  • Send Message
September 11th, 2021

DON'T WASTE YOUR MONEY ON THIS PLACE. ALL THE THINGS THEY PROMISE ARE ALL LIES. I READ OTHER REVIEWS BEFORE I SIGNED UP BUT DIDN'T BELIEVE THEM, BOY WAS I WRONG.

I AM NOW 4 MONTHS INTO THIS MEMBERSHIP AND THEY ONLY GOT ME ONE DATE WHO TURNED OUT TO BE A COMPLETE FAKE, PRETTY SURE SHE WORKS FOR THE COMPANY AS A FAKE DATE JUST SO THEY CAN SAY THEY GOT YOU A DATE.

AT THIS RATE I WILL HAVE OVER 12 DATES OR MORE ON MY FINAL MONTH.

HERE IS WHAT IS LIKELY HAPPENING, THEY DON'T HAVE INVENTORY OF WOMEN THEY CAN MATCH ME UP TO AND THEY WON'T ADMIT IT. THEY ALSO WON'T REFUND YOU BECAUSE THEIR CONTRACT IS SO AMBIGUOUS.

THEY ALSO DON'T RESPOND TO THEIR MESSAGES OR EMAILS FOR OVER A WEEK. THERE ARE BETTER DATING SERVICES, USE THOSE. DON'T WASTE YOUR MONEY ON THIS ONE.

Tip for consumers:
DON'T WASTE YOUR MONEY ON THIS PLACE. ALL THE THINGS THEY PROMISE ARE ALL LIES. I READ OTHER REVIEWS BEFORE I SIGNED UP BUT DIDN'T BELIEVE THEM, BOY WAS I WRONG.

I AM NOW 4 MONTHS INTO THIS MEMBERSHIP AND THEY ONLY GOT ME ONE DATE WHO TURNED OUT TO BE A COMPLETE FAKE, PRETTY SURE SHE WORKS FOR THE COMPANY AS A FAKE DATE JUST SO THEY CAN SAY THEY GOT YOU A DATE.

AT THIS RATE I WILL HAVE OVER 12 DATES OR MORE ON MY FINAL MONTH.

HERE IS WHAT IS LIKELY HAPPENING, THEY DON'T HAVE INVENTO

Service
Value
Quality

Date of experience: September 11, 2021

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are sorry to hear you have not enjoyed your experience thus far as this is not the norm with IJL. Your Matchmaker has contacted you to discuss these concerns and is hard at work on your next date focusing on the items you discussed. Thank you for bringing this to our attention.

Thumbnail of user karenb2823
Florida
1 review
1 helpful vote
  • Send Message
September 13th, 2021

Since having Shirley assigned to me as my matchmaker at IJL I couldn't be happier. She is extremely professional, warm, kind, an excellent listener, and skilled in her craft!
She builds genuine rkatulbships with her clients. I haven't met my
"Mr. Right"
As of yet, but sincerely kniw I'm in the
"Right" hamds, as she has my best interest at heart.
I would highly recommend this site, and of course
Superb Shirley.
Karen
Orlando, Florida

Date of experience: September 12, 2021

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are elated to hear you are enjoying your experience and your relationship with your Matchmaker/Wing Woman! We look forward to your next fun first date!

Thumbnail of user christopherd1854
Maryland
1 review
0 helpful votes
  • Send Message
September 7th, 2023
Verified purchase

My experience with Its Just Lunch was satisfactory. They did a decent job of keeping me informed of dates.

Date of experience: August 8, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you so much for your feedback!

Thumbnail of user amberw788
Arkansas
1 review
1 helpful vote
  • Send Message
August 22nd, 2022
Verified purchase

Hazel did a fantastic job matching me with a man that holds similar values, interests, etc. We had our first date last weekend, and overall, it was a success. Thank you, Hazel.

Date of experience: August 22, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are happy to hear you had a great time on your date! Looking forward to more positive first date feedback!

Thumbnail of user michaels9652
Texas
1 review
0 helpful votes
  • Send Message
October 7th, 2022
Verified purchase

I would give Hazel high marks for listening to the client and helping to find the right match. I haven't made a connection yet, but all of them could have been.

Date of experience: October 7, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate the great feedback, thank you!

Thumbnail of user mikel2207
Ohio
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

My executive matchmaker did a wonderful job selecting a person for me. We hit it off right away and planned a second date! Thanks Tricia!

Date of experience: April 6, 2023

Thumbnail of user kevind561
New Mexico
1 review
10 helpful votes
  • Send Message
November 23rd, 2019

Buyer beware. I was contacted a sale person who was aggressive and should have set off red flags to me. The price was $3,000 which I did not like, and I said I would have to research It's Just Lunch. The sales person did not like this and became more aggressive. I said I would only buy if there were criteria of my matches met and the sales lady agreed. There is then a waiting period of one month before they will do anything which should have been another red flag. Once they have your money, they want to put you on hold for one month to make sure you cannot get your money back. The match for me did not match the verbal agreement and I knew right away It's Just Lunch Only wanted my money and did nothing more than other dating web sites that do computer matching. Paying $60 for a traditional web site, you will do better than paying $3,000. I immediately put up a dispute. I am part of class action lawsuit against It's Just Lunch for this is a company that does not care about the service they provide, they only want your money. Do not waste your time and especially your money.

Date of experience: November 23, 2019

Thumbnail of user miroslavad2
California
1 review
0 helpful votes
  • Send Message
September 18th, 2023
Verified purchase

I am with It's Just Lunch since July and went on two dates so far. Tricia is wonderful and her matches are spot on

Date of experience: September 18, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are delighted to hear about your positive experience with It's Just Lunch! Tricia's enthusiasm and dedication to her role as your matchmaker are truly admirable. Thank you for choosing it's Just Lunch, and we look forward to our continued partnership in dating!

Thumbnail of user susans5746
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 25th, 2023
Verified purchase

So glad I made the commitment to IJL. I have had many horrible experiences with other dating websites. This has been a positive experience.

Date of experience: April 25, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.

Company Representative

Thumbnail of user jeaneenb
Julie L.
Typically responds within 6 days

How do I know I can trust these reviews about It's Just Lunch?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about It's Just Lunch?