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    It's Just Lunch

It's Just Lunch

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Trustpilot
3.3 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

It's Just Lunch has a rating of 3.7 stars from 312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention second date, good experience, and right person. It's Just Lunch ranks 12th among Dating sites.

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 79.6%
Positive
74
Neutral
7
Negative
12
View ratings trends
11
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How would you rate It's Just Lunch?
Business's Favorite Review

“IJL is a great site”

James B.
3/29/21

I realize there have been a lot of negative reviews. I had 180 degree different experience the other reviews on this site. My matchmaker Amy J has been fantastic. The one thing you have to do a client is communicate what you in a match and work hand and hand with your matchmaker for success. I would seriously consider giving IJL a chance.

Date of experience: 3/9/21
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Top Positive Review

“Over 60 and Getting Out There.”

Katrina S.
12/10/24

Jaiye has been an affable, helpful person on this journey. I have enjoyed meeting new people and a feeling of safety. It's not easy making a love connection, but I look forward to my next date and the possibilities that it may hold.

Date of experience: 11/30/24
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Reviews (312)

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customer service (12)
Thumbnail of user katrinas509
New Jersey
1 review
0 helpful votes
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December 10th, 2024
Verified purchase

Jaiye has been an affable, helpful person on this journey. I have enjoyed meeting new people and a feeling of safety. It's not easy making a love connection, but I look forward to my next date and the possibilities that it may hold.

Date of experience: November 30, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are here for you in your corner ever step of the way, thank you for choosing IJL for your dating journey.

Thumbnail of user amandac3893
Pennsylvania
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

Pros: Staff is accessible via phone and email.
Cons: Matches are not always the best fit, sometimes basic criteria (e.g., agreement on kids, age preferences, etc.) aren't a match; the people arranging the meet-ups don't live locally so sometimes you're driving 45 minutes to a location, sometimes you're driving across the city, when there was a much better meet-up point.

Date of experience: November 25, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate this and will share with our team!

Thumbnail of user janetr2780
Nevada
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

This is my second time as a member of It's Just Lunch, (prior membership in 2009) and will continue to refer others. It is a great service for those re-entering the dating scene. Destinee is thoughtful with her match making skills. She is always cheerful and open to suggestions. This has been a good experience.

Date of experience: October 30, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We greatly appreciate your review and will definitely share this with our team. We are elated to hear you are enjoying the process, happy dating!

Thumbnail of user piperl32
Hawaii
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

My matchmaker has astutely listened to my preferences and expertly delivered on the first match. Though we may not have clicked, the individual she found shares my traits, hobbies, and values. Following the date, she provided invaluable support, helping me prepare for the next match while keeping the experience lighthearted and enjoyable.

Date of experience: September 13, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are elated to hear this feedback and appreciate the time you took to share it. Without your feedback, we cannot continue to improve for you. Thank you for being an IJL client.

Thumbnail of user jeffd1604
Pennsylvania
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I have been working with Tayna from It's Just Lunch for over a year, and my experience has been exceptional. From the very beginning, Tayna has been incredibly responsive to my calls and always takes the time to listen to my feedback. Her friendly and approachable nature makes our interactions comfortable and productive.

Tayna is proactive in arranging all the logistics of my dates, which has made the entire process seamless and stress-free. She genuinely understands what I am looking for in a relationship and goes the extra mile to ensure that each match is thoughtfully considered. After every date, she eagerly seeks my feedback to continually improve the matching process.

Her dedication and professionalism have made my journey towards finding a meaningful connection both enjoyable and hopeful. I highly recommend Tayna and the team at It's Just Lunch to anyone looking for a personalized and attentive matchmaking experience.

Date of experience: October 4, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We truly appreciate you taking the time to share your experience and value you as an IJL client. Thank you!

Thumbnail of user johng7797
Kentucky
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

It's been a great experience working with Bryana to find a good match for me. Always hard at my age to find a companion that works. Somethings getting someone who doesn't know you personally is the best method.

Date of experience: August 29, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate the candid review and can't wait to share this with our team. Thank you for choosing IJL!

Thumbnail of user joshs1459
Ohio
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

You asked me to review, you got it. Member since Summer 2023 and I've only been on three dates, none of which resulted in anything. Had I known a month earlier about Jigsaw dating events that started in my area, I wouldn't have signed up.

The model seems broken; who's paying $2,000 when there are apps which are a) free and b) have significantly more possibilities? Matchmakers are doing the best they can, but some don't seem to understand geography, especially when I was clear I wasn't interested in going to neighboring markets 2+ hours away. (One found me a gorgeous girl two hours past the hour I'd have to drive to get to my "local" market, but never followed up on if she'd be willing to meet halfway.)

Service
Value
Quality

Date of experience: December 5, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Appreciate this so much! The feedback you provide will only help with improving your experience. We have shared this with the team and they will follow up with you directly. Thanks!

Thumbnail of user johnw11808
California
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

After signing up for a 24 date package on Feb. 14,2023, I have consulted with seven match makers at one time or another and only now do I feel good about the attention I am getting. My most recent experience with Destinee is an uptick from what transpired earlier. She puts forth great effort and stays in contact better that what I had become accustomed to.

Date of experience: November 22, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for your candid feedback, we will share this with our team

Thumbnail of user jamesb14227
Illinois
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

We met at 5 PM at PARC restaurant in Philadelphia. She was very nice and easy to talk to, We had many things in common but by the end of the date, we both decided to be friends instead of dating one another. We exchanged numbers and hopefully in the future we can meet up again for a friendly meal :)

Date of experience: November 7, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Love to hear this wonderful feedback and are happy you had a great time on your date!

Thumbnail of user anns666
California
3 reviews
0 helpful votes
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September 21st, 2024
Verified purchase

I had Destinee as my personal dating coordinator. I have found her to be kind, & prompt on making plans for me. She is respectful to my requests, listens and receives feedback professionally. IJL needs people like her to contact their clients because she shows a caring personality! And gets dates done!

Date of experience: September 11, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you Ann for the fabulous feedback about your matchmaker, happy dating!

Thumbnail of user lizabeths16
California
1 review
0 helpful votes
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November 21st, 2024

Stay clear! The service should be called It's Just A Waste Of Time And MONEY! It's a complete waste of time and money. Go on a nice vacation instead. You will have better luck on apps, which isn't saying much and is a very low bar. They sell you a bill of goods saying they have lots of potential matches and they don't. You tell them what you are looking for and they clearly don't care or listen. After I paid $3000 and had my second match, I found out that they are so desperate to find potential men, they offer a service to them for under $1000! It's illegal to charge women more money then men! Of course when they are selling you the service, they don't tell you this. Yes, I tried to get my money back and no luck! Giving them one star is being extremely generous of me. YUCK is all I can say!

Date of experience: November 11, 2024

Thumbnail of user katien271
Oregon
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

I just want to recognize Amanda for all the hard work she has put in to finding me suitable people. She listens to what I say and has really impressed me with the people she has matched me up with. Kudos!

Date of experience: October 16, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Love this! We will absolutely share with our matchmaking team and thank you for being an IJL client!

Thumbnail of user kellyj1045
Missouri
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Bryanna makes me feel like I can ask her anything. She seems genuinely invested in my happiness. When i have a concern she talks me through it without telling me what to do, and we always END our conversations with a good laugh! It's wonderful to have someone like her in your corner :).

Date of experience: August 21, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love hearing this great feedback and thank you for taking the time to share. Your matchmaker is in your corner and your ultimate wing-woman throughout this entire journey. Thank you for being an IJL client!

Thumbnail of user davids17928
Florida
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

My Rep listened to me and found someone I could see myself getting to know better. She had all of the qualities I was looking for and more. Communication was amazing and I am just so excited to learn more about my date and see if she may be Mrs. Right! Even if she isn't I am excited that IJL set up such a wonderful experience for me and I feel confident that this experience is going to continue to deliver until I do meet Mrs. Right! Thank you IJL

Date of experience: November 25, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We can't wait to hear how things progress, keep us posted!

Thumbnail of user kelseym373
Ohio
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

My IJL experience has been great so far. It has really taken the stress out of dating. There's not the rigors and back and forth of online dating and meeting quality people. My matchmaker has been so kind and responsive. In addition to being open to any of my thoughts, opinions, and feelings. I would definitely recommend IJL.

Date of experience: November 25, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love to hear this, thank you for choosing IJL!

Thumbnail of user russd683
Connecticut
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Jaiye has been very attentive and as great communication with me for the dates. He has been very accurate with the selections and what we have discussed as being my type and what I looking for in a relationship. Looking forward to to see dates. Yes, elected for me in the future.

Date of experience: November 7, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love to hear this, thank you for sharing your feedback and we look forward to your next fun first date!

Thumbnail of user bradleyk334
Ohio
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

My matchmaker (Giscard) is great; informative, and always available.
My first 2 dates didn't pan out, but I patiently await my next; and hopefully my last. Wish the dates were available morde frequently, when 1 doesn't go as plannes.

Date of experience: October 23, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Hi Bradley, appreciate your feedback and will absolutely share this with the team. We are hard at work on your next date!

Thumbnail of user waynes1360
California
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Matchmaker Marina provided a very clear description of the proposed date's profile. The lady I met and I hit it off very well - this was certainly the person that I had been presented. This was certainly a good match. A very commendable introduction by Marina.

Date of experience: August 21, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Appreciate this feedback and so elated to hear you had a wonderful time!

Thumbnail of user heldat1
Florida
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Eyrina and the IJL team did a great job picking my 1st match. I loved having the person pre-interviewed and screened for me and the venue reservations arranged for us. I'm looking forward to my next experience.

Date of experience: December 1, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you so much, we are too!

Thumbnail of user leslief679
Canada
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

I've had two dates so far and both were enjoyable. I like the fact that my dating coaches are open to feedback, willing to listen and learn about my dreams and wishes.

Date of experience: September 29, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you Leslie! Feedback from you is the most essential part of the process and we greatly appreciate it. Thank you for being an IJL client.

Thumbnail of user elizabethz1482
California
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

When I contracted the service for the one I paid 5000 dollars I did it because I was looking something different that I have founded in the date apps, starting for best matches according to your expectations and is not that IJL gave me, in eight months I have only dated two times and I rejected two or three candidates because they were not physically my type also that I have never receive feedback or something that could help me to find a partner absolutely the worst service

Date of experience: December 9, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Hello and thank you for taking the time to share your experience. A member of our team will reach out to you further to address your concerns and clarify the services provided thus far, which our records indicate we have scheduled 4 dates for you and you have declined to meet two additional dates. Talk soon.

Thumbnail of user dougt297
Washington
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

I am very early in the process and Jaiye has been helpful. I would like follow up communication on dates to happen closer to the proximity of the dates. I will be able to communicate more after a few more dates. All arrangements that Jaiye have made on my behalf have worked out well.

Date of experience: July 24, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks Doug! We look forward to more fun first dates!

Thumbnail of user engelinel
Texas
2 reviews
0 helpful votes
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July 28th, 2024

I signed up with IJL about a year ago. Overall I am disappointed with my membership because I have not been able to find a potential partner. I signed up for the de luxe program and spend a lot of money. I have only been on 1 date and the few other times that I was interested in meeting someone the dates were cancelled last minute.
My matchmaker Amy was absolutely delightful. She really took the time to get to know me and I know that she did her best to find a good match for me.
The problem was however that there were no men in the network that I was even remotely interested in. That was the biggest disappointment for me in this whole experience.
I know though that Amy had my best interest at heart. I was extremely satisfied with her work.

Tip for consumers:
My matchmaker Amy was absolutely amazing!! She had my best interest at heart. I would give her 5 stars.

* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 18, 2024

Thumbnail of user joann109
New York
3 reviews
0 helpful votes
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July 25th, 2024

Before joining It's Just Lunch, I had no problem getting in touch with someone - even on weekends - with any questions or concerns. Now that I'm a member, it's almost impossible to get a response from anybody. I've been on one date since I joined (two months ago). I can't get any feedback or new prospects - just no response. I'm feeling like I've been scammed.

Service
Value
Quality

Date of experience: July 15, 2024

Thumbnail of user charlesl2223
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I think the site needs to open up to allow for more personalized interaction with the date that you select.

Date of experience: October 4, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate this feedback and will absolutely share it with our team. Thank you!

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From the business

The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.

Company Representative

Thumbnail of user jeaneenb
Julie L.
Typically responds within 5 days

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