It's Just Lunch has a rating of 3.7 stars from 312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention second date, good experience, and right person. It's Just Lunch ranks 12th among Dating sites.
This company responds to reviews on average within 5 days
I realize there have been a lot of negative reviews. I had 180 degree different experience the other reviews on this site. My matchmaker Amy J has been fantastic. The one thing you have to do a client is communicate what you in a match and work hand and hand with your matchmaker for success. I would seriously consider giving IJL a chance.
Jaiye has been an affable, helpful person on this journey. I have enjoyed meeting new people and a feeling of safety. It's not easy making a love connection, but I look forward to my next date and the possibilities that it may hold.
Tailored, personal, professional, it's definitely an elegant matchmaking process. It's far away from the Apps experience which could be misleading and dangerous
Date of experience: August 24, 2022
Amy is very attentive and responsive. She listens well and is very proactive. I enjoyed all of the dates she facilitated.
Date of experience: February 22, 2024
Thanks so much Steve, appreciate the time you took to provide feedback regarding your Matchmaker. We appreciate you as an IJL Client!
My matchmaker Eugene is great, he pay very good attention to my needs and has been an awesome job sending me out on quality dates. I would definitely recommend this service to all of my friends.
Date of experience: December 28, 2022
Happy to hear you are enjoying the process with your Matchmaker and appreciate your business!
DON'T WASTE YOUR MONEY ON THIS PLACE. ALL THE THINGS THEY PROMISE ARE ALL LIES. I READ OTHER REVIEWS BEFORE I SIGNED UP BUT DIDN'T BELIEVE THEM, BOY WAS I WRONG.
I AM NOW 4 MONTHS INTO THIS MEMBERSHIP AND THEY ONLY GOT ME ONE DATE WHO TURNED OUT TO BE A COMPLETE FAKE, PRETTY SURE SHE WORKS FOR THE COMPANY AS A FAKE DATE JUST SO THEY CAN SAY THEY GOT YOU A DATE.
AT THIS RATE I WILL HAVE OVER 12 DATES OR MORE ON MY FINAL MONTH.
HERE IS WHAT IS LIKELY HAPPENING, THEY DON'T HAVE INVENTORY OF WOMEN THEY CAN MATCH ME UP TO AND THEY WON'T ADMIT IT. THEY ALSO WON'T REFUND YOU BECAUSE THEIR CONTRACT IS SO AMBIGUOUS.
THEY ALSO DON'T RESPOND TO THEIR MESSAGES OR EMAILS FOR OVER A WEEK. THERE ARE BETTER DATING SERVICES, USE THOSE. DON'T WASTE YOUR MONEY ON THIS ONE.
Tip for consumers:
DON'T WASTE YOUR MONEY ON THIS PLACE. ALL THE THINGS THEY PROMISE ARE ALL LIES. I READ OTHER REVIEWS BEFORE I SIGNED UP BUT DIDN'T BELIEVE THEM, BOY WAS I WRONG.
I AM NOW 4 MONTHS INTO THIS MEMBERSHIP AND THEY ONLY GOT ME ONE DATE WHO TURNED OUT TO BE A COMPLETE FAKE, PRETTY SURE SHE WORKS FOR THE COMPANY AS A FAKE DATE JUST SO THEY CAN SAY THEY GOT YOU A DATE.
AT THIS RATE I WILL HAVE OVER 12 DATES OR MORE ON MY FINAL MONTH.
HERE IS WHAT IS LIKELY HAPPENING, THEY DON'T HAVE INVENTO
Date of experience: September 11, 2021
We are sorry to hear you have not enjoyed your experience thus far as this is not the norm with IJL. Your Matchmaker has contacted you to discuss these concerns and is hard at work on your next date focusing on the items you discussed. Thank you for bringing this to our attention.
Since having Shirley assigned to me as my matchmaker at IJL I couldn't be happier. She is extremely professional, warm, kind, an excellent listener, and skilled in her craft!
She builds genuine rkatulbships with her clients. I haven't met my
"Mr. Right"
As of yet, but sincerely kniw I'm in the
"Right" hamds, as she has my best interest at heart.
I would highly recommend this site, and of course
Superb Shirley.
Karen
Orlando, Florida
Date of experience: September 12, 2021
We are elated to hear you are enjoying your experience and your relationship with your Matchmaker/Wing Woman! We look forward to your next fun first date!
When I signed up for it's just lunch Bryanna has coached me and listens to me when it comes to every single match we always have excellent collaboration together thank you
Date of experience: November 30, 2023
Thank you Vincent, we are here for you every step of the way!
Hazel did a fantastic job matching me with a man that holds similar values, interests, etc. We had our first date last weekend, and overall, it was a success. Thank you, Hazel.
Date of experience: August 22, 2022
We are happy to hear you had a great time on your date! Looking forward to more positive first date feedback!
I would give Hazel high marks for listening to the client and helping to find the right match. I haven't made a connection yet, but all of them could have been.
Date of experience: October 7, 2022
We appreciate the great feedback, thank you!
Buyer beware. I was contacted a sale person who was aggressive and should have set off red flags to me. The price was $3,000 which I did not like, and I said I would have to research It's Just Lunch. The sales person did not like this and became more aggressive. I said I would only buy if there were criteria of my matches met and the sales lady agreed. There is then a waiting period of one month before they will do anything which should have been another red flag. Once they have your money, they want to put you on hold for one month to make sure you cannot get your money back. The match for me did not match the verbal agreement and I knew right away It's Just Lunch Only wanted my money and did nothing more than other dating web sites that do computer matching. Paying $60 for a traditional web site, you will do better than paying $3,000. I immediately put up a dispute. I am part of class action lawsuit against It's Just Lunch for this is a company that does not care about the service they provide, they only want your money. Do not waste your time and especially your money.
Date of experience: November 23, 2019
Folks, please do yourself a favor stay away it's a waste of money. It's been almost a year, and a $3400 upfront payment and All I can show for it is a one lousy,horrendous date. Folks they will destroy your self-esteem and make you second-guess yourself, as soon as you pay,they'd stop replying to your email answering your phone calls. All you get is the answering machine.I understand by now I would never see my money back, but the least I can do is educate other fools like me who are thinking to sign up. It's my civic duty as a decent citizen please don't do it. Oh by the way, the contract states that you get 12 dates within three years, so you got someone in charge so called the matchmaker,picking dates for you ( 99% of the time are horrendous dates that you would never consider going out with)and when you declined them they count against your quota, regardless. Let me put it this way,you pay them $3400 upfront,and than they could pick any12 dates for you,and if you end up declining all of them, then you are paying $3400 and not going out on a single date.that's what they would never tell you on the initial interview
Tip for consumers:
Keep your money
Date of experience: October 5, 2023
We are sorry to hear you haven't enjoyed your experience thus far, however, the statements you made are not in line with what we show has been provided thus far. Please reach out to your matchmaker to clear this up as their appears to be some confusion, we show you have been provided 5 dates. Thank you!
Where do I start? The whole thing is a scam. They're really nice, responsive and curious before you pay. As soon as you do, you go to the back of the line. Let me go into some details. I am 6,2 very fit,I don't like to toot my own horn, but for the sake of the argument, You can call me good looking,lol.i work hard and I don't have time to go out anymore, I do not like the idea of having an online profile. So I gave this guys a shot. And what a mistake.they basically make you feel crappy about yourself and undatable, between bad dates, not responding to your emails. Your calls,canceling dates last minutes. Hook, line and sinker It's a real understatement.I'm not even that demanding or asking for for a 10 or a trophy blonde, I was very realistic and compromising. All asked for,is a decent human being and physically compatible. And what do you know,every match was a complete disaster., I don't want to be insensitive,please use your imagination… they basically match you with anyone just to make their quota, I and up denying a lot of them which by the way counts against you.(you get 12 dates every time you deny a match for any reason it counts against you. You need to understand this before you sign up). That's the scam they don't tell you please don't do the same mistake. Stay away.contacted my credit company for a dispute,IJL Doesn't do refunds. You have to fight go through your credit company and request a dispute. They can't do this to people. Thank you good luck.
Tip for consumers:
None
Date of experience: July 13, 2023
Tricia has been very helpful and so far I've been happy with the process overall. I've gone on 5 dates in about 2.5 months with IJL, and they make the experience pretty easy and fun.
Date of experience: December 20, 2023
Appreciate the great feedback and thank you for choosing IJL!
I had a very good date thanks to Tanya at IJL, my date was in a very nice restaurant in New York City and I think we both liked each other. So far, its been a good experience despite a few cancellations.
Date of experience: September 11, 2023
Marc we appreciate this feedback and are happy your date went great! We look forward to your next fun first date!
I signed up with IJL on April 2020 and I've only experienced DISAPPOINTMENT, LACK OF ACCOUNTABILITY AND ENGAGEMENT BY MATCHMAKERS and WRONG MATCHES. This service has been a COMPLETE WASTE OF MY TIME and MONEY.
This experience has been nothing but a continuing cycle of frustration and disappointment. IJL keeps saying they can service you. However, you cannot service a client if they do NOT call back or listen to your criteria. I have given multiple opportunities for IJL to provide better service. But it is apparent that they don't care and there is no accountability at IJL. DO NOT WASTE YOUR TIME WITH THIS COMPANY.
Date of experience: December 1, 2020
Do not give these people your money. They are a fraudulent company. Lies- all lies. They took six months to find me a match. You can never get a hold of anyone. No one returns your phone calls or emails. They fail to keep appointments and will not follow up with you. They set me up with matches that did not show up and matches that were not within my criteria per my profile. I got no support from any of my matchmakers. Also I was bounced around from matchmaker to matchmaker without being given any notice of what was going on. Beware of Kayla, Mike, Lisa "Elizabeth" and Taylor. They refuse to keep appointments, I had a telephone appointment with Mike who refused to call me and when I called him he said he had people over fixing his air conditioning at 6am. I called Kayla once and she got off the phone very quickly with me and said she was having trouble with her computer and would call me right back which she never did. As soon as they get your money, you won't hear from them for months.
Date of experience: November 22, 2021
Tamara, thank you for your feedback. We regret to hear you have not enjoyed your experience and are happy we were able to connect with you offline to discuss further. We look forward to scheduling your next date.
Tricia set me up with a really amazing person, we had great chemistry and a lot in common. I'm looking forward to continuing to getting to know her and I'm very appreciative of Tricia's efforts!
Date of experience: July 15, 2023
That's fantastic to hear! It sounds like Tricia did a wonderful job in introducing you to someone special. Cherish this opportunity and enjoy the process of discovering more about each other. Best of luck in your budding relationship!
It is GREAT GREAT GREAT to work with Tricia. It may seem small, but she actually LISTENS and takes my thoughts seriously. I've had 3 dates and we've discussed each one. One of these went extremely well and Tricia has used this information to refine the search to find more matches like her.
Date of experience: April 16, 2023
Love the great feedback about Tricia, thank you for your feedback and patronage!
Dating is so difficult these days, finding the right person is close to impossible. Sure there are plenty of dating sites out there, I know, I joined a bunch of them, but all too often the person's description is incorrect and the pictures can be 20 or 30 years old.
I was not sure what to expect when I joined It's Just Lunch several months ago, but any hopes for success in the dating world have not only been met but exceeded as well thanks to Bryanna and It's Just Lunch!
That's why having a personal counselor like Bryanna is imperative. She's able to comb through the good and the not-so-good and the suggestions are right on target. I feel like she's my new best friend looking out for me every day. That's a rare feeling these days in our modern world, everything seems to be impersonal, computer operated, and leaving you wishing there was a better option.
I'm here to tell you that Bryanna and It's Just Lunch are the real deal and they are the real option in our normally out-of-control dating world! My faith has been restored in the personal touch that It's Just Lunch offers.
Bob
Date of experience: June 9, 2023
We are so happy to hear you are enjoying the process and we appreciate your patronage!
Fraudulent sales pitch, unable to deliver services promised, rude responses to concerns and complaints, and inability to negotiate an agreeable solution. Highly unethical business practices.
Tip for consumers:
Useless waste of money..... they dupe vulnerable women. False sales pitch, rude interaction with staff, and absolutely no willingness to take ANY responsibility for contracts not fulfilled.
There’s ALWAYS an excuse.
Date of experience: February 4, 2021
I had a great first interview with Will D. He's really all about this job and takes it seriously! I was very pleased with all his suggestions and advice. I definitely recommend this avenue!
Date of experience: September 2, 2022
So happy to hear you are enjoying the IJL Dating process. We appreciate your positive words!
I really enjoy everything It's Just Lunch is doing to help me find a good match for me. Anita is easy to talk to and does everything to find me a great match.
Date of experience: October 16, 2023
We are happy to hear you are enjoying the process so far! Looking forward to your next date!
It's takes along time in between dates. But maybe that's necessary. Overall it's been OK I haven't found someone I would like to be in a relationship yet. But maybe
Date of experience: August 17, 2022
Thanks for the feedback! Yes, matchmaking is an art and dating is a process. Our focus is quality over quantity to ensure we are getting the types of people you want to meet in front of you. We look forward to your next date!
Hello Anita, has been great to work with. She strives to make the best match. She also listens and will dig deeper to find the right person. She has been professional and nice to work with.
Date of experience: September 11, 2023
We appreciate the raving review about your matchmaker, we will make sure to share this feedback with her. Thank you!
The venue was too loud. The lady was going into the date from a point of view of caution instead of comfort. I had no say into the date other than offering a two week window that I was available.
Date of experience: August 17, 2023
Dave, thanks for the feedback. We will share this with the matchmaking team.
Elliot is great to work with. He has been great when it comes to understanding what I'm looking for and I look forward to continuing to work with him.
Date of experience: January 30, 2023
Thank you for taking the time to share your feedback! We look forward to your next fun first date!
I really like my recruiter Debra S. My overall experience with the company is a 9/10 My overall experience with my recruiter is a 10/10!
She is attentive, down to earth, and witty.
Date of experience: December 23, 2022
Thank you so much for taking the time to share your experience, we look forward to our continued partnership!
The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
We love hearing this, thanks so much for your feedback!