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    It's Just Lunch

It's Just Lunch

Ratings On Other Platforms

Trustpilot
3.3 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

It's Just Lunch has a rating of 3.7 stars from 312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention second date, good experience, and right person. It's Just Lunch ranks 12th among Dating sites.

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 79.6%
Positive
74
Neutral
7
Negative
12
View ratings trends
11
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How would you rate It's Just Lunch?
Business's Favorite Review

“IJL is a great site”

James B.
3/29/21

I realize there have been a lot of negative reviews. I had 180 degree different experience the other reviews on this site. My matchmaker Amy J has been fantastic. The one thing you have to do a client is communicate what you in a match and work hand and hand with your matchmaker for success. I would seriously consider giving IJL a chance.

Date of experience: 3/9/21
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Top Positive Review

“Over 60 and Getting Out There.”

Katrina S.
12/10/24

Jaiye has been an affable, helpful person on this journey. I have enjoyed meeting new people and a feeling of safety. It's not easy making a love connection, but I look forward to my next date and the possibilities that it may hold.

Date of experience: 11/30/24
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Reviews (312)

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customer service (12)
Thumbnail of user waynes1360
California
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Matchmaker Marina provided a very clear description of the proposed date's profile. The lady I met and I hit it off very well - this was certainly the person that I had been presented. This was certainly a good match. A very commendable introduction by Marina.

Date of experience: August 21, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Appreciate this feedback and so elated to hear you had a wonderful time!

Thumbnail of user staciek111
New York
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Jaiye listens closely to my preferences and has been super responsive and attentive to my needs during the matching process for dating. He has expertly and intuitively taken my needs and preferences and made great matches for me during this process.

Date of experience: November 4, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear you are enjoying the relationship with your matchmaker and the process. Thank you for you patronage!

Thumbnail of user jana514
Nevada
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I have been a member with IJL for 11 month (since the end of November 2023). For the first 7 month I was very unsatisfied with the service I was getting, in other words I was not getting any service at all. In July 2024 I was contacted by agent Marina who was a matchmaker for the guy who was interested to meet with me. I really liked Ms. Marina's approach and professionalism in matchmaking and for the first time I experienced the best service in IJL and I requested Ms. Marina if she could be my matchmaker. I started getting more and more dates with great man in town since Ms. Marina took over my case. My rate for Ms. Marina is 5/5.
Rate for IJL is 3/5 for the bad experience (for no service) I had for 7 month.

Date of experience: October 9, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear that you are enjoying your matchmaker and things are moving in a positive direction. Keep the feedback coming our way as your feedback is the way we fine-tune the process and continue to improve. Thank you again!

Thumbnail of user ingridm213
Florida
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Eyrina has been very patient and detail oriented. She takes the time to listen and give advice when solicited. She is kind hearted and smart. She is helping me in this journey and I trust her judgment. I feel like I can tell her all my thoughts freely and that her feedback will be direct and honest.

Service
Value
Quality

Date of experience: July 30, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for taking the time to share your sentiments about your matchmaker an the process. We are so happy to hear you are enjoying the experience and cannot wait to share your remarks with our team. Thank you!

Thumbnail of user michaelv2346
Pennsylvania
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

First date in 20 years. I was a nervous wreck, end it couldn't have gone more smooth. Great restaurant and even better company. They take all of the guess work out of it. Just show up and have fun.

Date of experience: August 26, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Appreciate the feedback and time you took to share your experience, thank you again!

Thumbnail of user claireg324
New Jersey
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Could have a little more communication and checking in and following up on dates or matches in progress. Starting to feel like my must haves in a match are just now really being considered after a few dates.

Date of experience: July 24, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Claire, thank you for sharing. We will pass your feedback along to the matchmaking team who is hard at work on your next date. Your feedback is essential throughout the entire process, as we use this to fine-tune your dates.

Thumbnail of user jackl1166
Florida
3 reviews
0 helpful votes
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August 4th, 2024
Verified purchase

While I J L is not for everyone, I found that it is working for me. Though a bit expensive for a 12 to 18 month experience, the staff seems truly out there to help me find a perfect match. I have been assigned a life coach. EYRINA. She has to b the best there is. She has experience and it shows. She cares about me and she cares about the matches she makes for me. Tough position…. To worry about both people in the match. I am convinced after just one successful match that Eyrina will b successful in matching me when it is all said and done!

Date of experience: July 25, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love this feedback and love your mindset about the process! We are looking forward to your next great date.

Thumbnail of user stevem3854
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Jaiye is one of the best at IJL. Always positive and very professional. Works very hard to find the right match for you. Great about getting back in touch with you and a Great communicator

Date of experience: September 5, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love to hear this! Matchmaking is our passion and we are happy to hear you are enjoying the experience with the matchmaking team. We will share your feedback with our team and look forward to your next date

Thumbnail of user engelinel
Texas
2 reviews
0 helpful votes
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July 28th, 2024

I signed up with IJL about a year ago. Overall I am disappointed with my membership because I have not been able to find a potential partner. I signed up for the de luxe program and spend a lot of money. I have only been on 1 date and the few other times that I was interested in meeting someone the dates were cancelled last minute.
My matchmaker Amy was absolutely delightful. She really took the time to get to know me and I know that she did her best to find a good match for me.
The problem was however that there were no men in the network that I was even remotely interested in. That was the biggest disappointment for me in this whole experience.
I know though that Amy had my best interest at heart. I was extremely satisfied with her work.

Tip for consumers:
My matchmaker Amy was absolutely amazing!! She had my best interest at heart. I would give her 5 stars.

* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 18, 2024

Thumbnail of user joek1359
Michigan
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I used IJL many years ago and the improvements they made the process. I appreciate the addition of how the screening process has improved and can accept or decline an option. Being able to get that additional information is helpful compared to my prior experience being more of a blind date. Also accepting the date and synching with availability with my calendar. I like that they added a dedicated person to go through the process to help find the best possible matches.

Date of experience: July 9, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear this feedback, and thank you! We are always working to provide a positive dating experience and the feedback we receive from all of our members enables us to do just that. Thank you again!

Thumbnail of user charlesl2223
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I think the site needs to open up to allow for more personalized interaction with the date that you select.

Date of experience: October 4, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate this feedback and will absolutely share it with our team. Thank you!

Thumbnail of user maurak39
South Carolina
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Had a wonderful date - it took a little time, be patient! My matchmaker did an excellent job paying attention to my preferences and interests. I had so much in common with the gentleman I met. 🥰

Date of experience: July 7, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We absolutely love hearing this! Keep us posted on how the dating journey goes!

Thumbnail of user morrisk81
New York
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

My experience here is excellent and the staff are very helpful and friendly.

Date of experience: November 15, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are elated to hear this, thank you for taking the time to share your experience!

Thumbnail of user monag166
Pennsylvania
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Very responsive, prompt, great listener and overall great experience!

Date of experience: November 20, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Appreciate the positive sentiments!

Thumbnail of user caseyd367
New York
1 review
0 helpful votes
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November 29th, 2024
Verified purchase
• Updated review

Petty good and. Discard does a very good job very. Helpful

Date of experience: November 19, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for the feedback, after each date you have the opportunity to have a dating coaching conversation with your matchmaker to help improve your dating journey. Thanks!

It's. Ok
November 28th, 2024
Verified purchase
• Previous review

I don't think it not good not to tell what date thing about me if I'm doing something wrong so it might help me if I known what going wrong CasCard does a very good job

Date of experience: November 18, 2024

Thumbnail of user robs2063
Virginia
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Working hard on that everlasting connection, it's been fun

Date of experience: November 7, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks Rob!

Thumbnail of user markc4925
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I want to thank Jaiye from IJL (It's Just Lunch) for coordinating my date with Varina, locating the restaurant and sending the address and times for meeting. Thank you for your professionalism in all you do!

Date of experience: July 1, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for sharing your date feedback, we are hard at work on your next date and look forward to talking with you soon!

Thumbnail of user ph211
New York
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

So far its been a great experience. The process was in-depth and thorough in order to gather the information necessary to arrive at appropriate dates. IJL has delivered on what they said they were going to do. Jaiye and I have had several candid conversations and I believe he got me and listened to what I as looking for.

Date of experience: June 5, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for taking the time to share your experience, it is very much appreciated. We look forward to your next date!

Thumbnail of user francess831
Texas
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

My matchmaker Perla is exceptionally kind and thoughtful. She genuinely cares and invests the time to ensure a perfect match for me. My experience has been wonderful, and I am truly grateful for such an opportunity.

Date of experience: May 29, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to be working with you, we truly appreciate you being an IJL Client!

Thumbnail of user rustyb106
Maryland
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I highly recommend this services and especially every one is very knowledgeable about your relationship and looking for your perfect date

Date of experience: July 9, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so appreciative of your kind words and truly love what we do. Thank you for being an IJL client and we look forward to your next date.

Thumbnail of user frederickb390
Canada
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

I was a little apprehensive in trying a MatchMaking service, but the onboarding process left me with a good feeling, I recently went on my first date with them and enjoyed the experience!
We had a very easy 3 hour chat, and are setting up a second.

Date of experience: May 28, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love to hear this great feedback, keep us posted on how things go with your first date!

Thumbnail of user maryama166
Florida
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

I want to express that if you're considering giving them a chance, be cautious. I once did, and when I wanted to cancel due to issues with their matchmakers, they assured me they'd improve, particularly highlighting Tanya's good personality. However, the overall experience with Just Lunch hasn't been effective if you're serious about finding a match. They lack accurate information about potential matches, and sometimes your date may not even show up, leaving you waiting at the restaurant with no support available.

Date of experience: May 15, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are pleased to hear you enjoying the process and the partnership with your Matchmaker. Happy dating!

Thumbnail of user lindag3802
Arizona
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

I had a wonderful experience with James, who I then signed up and was given Marina as my matchmaker. Although the right person hasn't shown up yet. I have to give kudos to Marina for being very responsive, as far as answering emails and phone calls. But most importantly, her compassion in the way that she explains what the process is, and the confidence that she instills in a love future for her clients, ME!

Date of experience: May 19, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for this! We love to hear this amazing feedback and are so happy you are enjoying the dating journey. We are here for you every step of the way and continue to work hard taking your feedback into consideration and working towards helping you lose your single status! Happy dating!

Thumbnail of user amandas3183
Virginia
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

The experience has been great so far. I've had a couple of wonderful dates and have enjoyed working with my matchmaker on honing in on what a great fit looks like. It's been a fun process and I'd recommend the service to those have busy schedules who are looking for serious partnerships.

Date of experience: May 8, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you Amanda! We are here to take the stress and worry out of dating so all you have to do is have a great time! We look forward to your next date.

Thumbnail of user jamesh8074
Texas
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Marina did an excellent job selecting my last dat at IJL with Allyne. We had much in common and I look forward to seeing her again.

Date of experience: July 3, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear this, keep us posted on your next date with her goes!

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From the business

The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.

Company Representative

Thumbnail of user jeaneenb
Julie L.
Typically responds within 5 days

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