• Bookmark

    It's Just Lunch

It's Just Lunch

Ratings On Other Platforms

Trustpilot
3.3 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

It's Just Lunch has a rating of 3.7 stars from 312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention second date, good experience, and right person. It's Just Lunch ranks 12th among Dating sites.

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 79.6%
Positive
74
Neutral
7
Negative
12
View ratings trends
11
See all photos
How would you rate It's Just Lunch?
Business's Favorite Review

“IJL is a great site”

James B.
3/29/21

I realize there have been a lot of negative reviews. I had 180 degree different experience the other reviews on this site. My matchmaker Amy J has been fantastic. The one thing you have to do a client is communicate what you in a match and work hand and hand with your matchmaker for success. I would seriously consider giving IJL a chance.

Date of experience: 3/9/21
See full review
Top Positive Review

“Over 60 and Getting Out There.”

Katrina S.
12/10/24

Jaiye has been an affable, helpful person on this journey. I have enjoyed meeting new people and a feeling of safety. It's not easy making a love connection, but I look forward to my next date and the possibilities that it may hold.

Date of experience: 11/30/24
See positive reviews

Reviews (312)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12)
Thumbnail of user jaclync122
Maryland
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

I had my very first date setup by my matchmaker and it was the best blind date ever😍. There was no pressure, everything was completely setup from the time and place. I went in with no expectations and was pleasantly surprised. We talked about everything from our upbringing, family, values, etc. Not saying we're feeling married tomorrow but definitely we're open to continue to feeding to know each other. And that's how adult dating should be

Date of experience: May 6, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear this! Keep us posted on how things progress.

Thumbnail of user amans149
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 20th, 2024
Verified purchase

Very professional services. Jaiye and the IJL team undertook several interviews of me to better understand what kind of person I was looking for. On the first date they set me up with, they hit a home run on the first pitch. I was extremely pleased with the level of preparation they took to carefully select a match and expect nothing but more positive results going forward. Thanks, Jaiye!

Date of experience: May 10, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are overjoyed to hear this! Thank you for sharing and keep us posted on if you see your first date again, we love to hear about our success stories!

Thumbnail of user rons1723
New York
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

To be fair, it took about a year for me to get the right matchmaker on IJL but once I connected with Jaiye, my experience changed from disappointing to delightful. Jaiye is interested in getting to know who I am so he could arrange proper matches for me - and he brought a lot of caring to his work. I have had about 8 dates in 2 years which was far less than I expected but the dates arranged by Jaiye were all worthwhile. No perfect match yet, but with Jaiye on the job, I expect the best is yet to come

Date of experience: April 21, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate your open and honest feedback and will share it with our team. We are happy to hear things are moving in a positive direction and we are hard at work on your next date. Talk soon!

Thumbnail of user ellee34
New York
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

I enjoyed the experience of being matched with a like-minded individual with family values and a good sense of humor. My matchmaker was a consummate professional, reaching out to me with timely updates and planned a wonderful meal at a comfortable restaurant. Would recommend!

Date of experience: April 16, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you Elle! We appreciate the kind works and are elated you are enjoying the process. Happy dating!

Thumbnail of user jennifers6014
Connecticut
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase

I'm in the first half of my year long IJL journey, and Jaiye has been a delight to work with! He's funny, listens to my feedback and input, and is responsive to my requests. I'm thoroughly enjoying my dating experience!

Date of experience: April 18, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for taking the time to share your experience, we truly appreciate your business and look forward to our continued partnership in dating.

Thumbnail of user gg361
Arizona
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase
• Updated review

Buyer beware. Once you sign the contract, even if they dont hold up their end of it, you are out $4000.
DON'T DO IT!

Date of experience: May 16, 2024

Promises Promises Promises...NO REAL MATCHES
May 18th, 2024
• Previous review

IJL is such a joke. The sales woman, Jen M., went on and on about the amazing matches she had for me, including - of course- ha - the well traveled handsome doctor she had just signed up that day that would be perfect.

Well, guess what I got? Don't even bother. The guys were so bad, especially the one who looked like my dad and was wearing gray sweats in his selfie. BTW, even though they are supposed to give you 2 pics for each match, they didn't have another of him…wonder why?

Their contract is so broad that you don't have much recourse, except for the fact that IJL is supposed to only give you Matches that meet your 3 parameters of age, religion and parental status. All 3 of mine did not meet those parameters.

Obviously that means THEY DIDN'T HAVE ONE MAN THAT WAS ACTUALLY A MATCH FOR ME!

Also, FYI, you get NO information about the match (except he's a nice guy blah blah blah) so you are totally flying blind before your first date. At least with Match.com, you can learn a lot about the person so you can make your own judgement about compatibility etc.

SAVE YOUR MONEY!

Service
Value
Quality

Date of experience: May 8, 2024

Thumbnail of user anniem506
Colorado
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase

After many (many, many) years of online dating it's a huge relief to have my matchmaker Jaiye getting to know me, listening to what I'm looking for and finding matches and organizing dates! It's great to know he has my back. I can enjoy going on dates and meeting new people without the stress.

Date of experience: April 3, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear this! Thank you for taking the time to share your experience and looking forward to our continued partnership in dating!

Thumbnail of user kareneh2
California
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Perla is the absolute best! She truly understands relationships, the human psyche and the entire matchmaking process. Very happy working with her.

Date of experience: May 13, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for sharing your experience with your matchmaker, your feedback is truly appreciated.

Thumbnail of user heathers2559
Heather S.
California
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

I had other matchmakers before I was teamed up with Anita. The others seemed to be giving me a list of anyone who was available, but didn't really resonate with me in real life. She picked great dates for me with really interesting guys. My dates have been so much better thanks to Anita.

Date of experience: March 29, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for sharing your feedback; we will be sure to share your thoughts and comments with our matchmaking team.

Thumbnail of user chrisa2288
Florida
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Worked with IJL a couple of times and even though I have not met my forever happily ever after, I have met a lot of great people. IJL representative Perla has always been professional and friendly. She has provided me with some great matches and always takes my feedback into consideration. The only reason I give four stars is because there is always room for improvement, although Perla does a wonderful job.

Date of experience: April 5, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you Chris for sharing this feedback, we look forward to your upcoming date!

Thumbnail of user luizad7
California
1 review
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

My experience with IJL has been satisfactory so far. It's a pleasure working with Marina and I look forward to continuing our partnership. She is professional, personable, attentive and very prompt with her follow-ups. When faced with some technical issues with email communication, Maria made sure to follow-up and offer an alternative.

Date of experience: March 21, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for taking the time to share your experience, and we also look forward to our continued partnership!

Thumbnail of user jeffreyc1635
Ohio
1 review
0 helpful votes
  • Send Message
April 4th, 2024
Verified purchase

IJL took the time to get to know me as to what I am looking for and not looking for in a potential date. They did this through an extensive interview process where they asked questions and had me describe numerous attributes that I did not think to mention on my own. This led to a very good date.

Date of experience: March 25, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks Jeff! We appreciate the kind works and are happy you are enjoying the process.

Thumbnail of user sophien25
California
4 reviews
1 helpful vote
  • Send Message
May 11th, 2024

AT YOUR OWN RISK! (I'VE HAD THE WORST DATING EXPERIENCE WITH IJL, NO EXCEPTION TO THIS STATEMENT).
My name is Sophie, I would just like to say, that I am very, very disappointed with the service that I received throughout my membership since 2021, and feel it was the worst $3,000, I have ever spent! Diane signed me up, and made wonderful promises, that did not materialize.
I was promised to meet 12 men in 1-2 year, and only met 7 (both combined virtually and in person), and it took 3 years of dating to meet 7 men, unheard of! This was because, I was told later in my membership, not upfront; that if the men or I either cancelled or rescheduled a date, it was a lost cause and you would not get to meet anyone else in their place. They do not reschedule dates! You either go when scheduled, or you lose that date!
The matchmakers also kept changing on me and they were all non-responsive. I had to email them several times, and finally after a month, they would reply. I felt many promises were made but were not kept. I was also sent men that lived far away from me. The men I dated, also expressed how unhappy they were with the IJL dating service.
Anyway, I just want to say my peace and tell all potential clients, that IJL dating company is the worst dating company I have ever signed up with. I surely hope they change their ways and stop lying and manipulating their clients, like me and others, and do what they promised in the first place! The worst experience I ever had with a dating company!
A very dissatisfied client,
Sophie

Tip for consumers:
I would stay away from IJL!!!

* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 1, 2024

Thumbnail of user lindak2945
Michigan
1 review
0 helpful votes
  • Send Message
March 17th, 2024
Verified purchase

My experience has been okay. I remain hopeful and am happy that there is a site like this one, as it gives a different way of meeting someone. The people can not lie about there age or what they really look like because of the zoom first meeting with the match maker.

Date of experience: March 7, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Linda, thank you for your note! We are hard at work on your next date and look forward to speaking with you soon.

Thumbnail of user jessicab3662
California
1 review
0 helpful votes
  • Send Message
March 21st, 2024

Please do not give IJL your money. In three months I went through 3 matchmakers, no dates, phone calls and emails ignored and match suggestions outside my parameters. I am out $3,400 and the company showed no effort to help me after several conversations with management. Please don't waste your money. They prey on people wanting to find love.

Service
Value
Quality

Date of experience: March 11, 2024

Thumbnail of user luiss833
North Dakota
1 review
0 helpful votes
  • Send Message
March 22nd, 2024
Verified purchase

So far it has been a positive experience, even when things didn't work out with the other person. The ladies I've met have been very nice. The only negative experience I've had was when the Cooper Hawk restaurant staff canceled the reservation for some unknown reason, and I didn't know until I got there.

Date of experience: March 12, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate that feedback and will take it into consideration for future dates. Thank you for being an IJL client.

Thumbnail of user bobs2386
California
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

Since I've started working with Marina at It's just Lunch, I have had a very good experience. I would highly recommend working with her as she has a good understanding of the potential matches.

Date of experience: April 8, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love to hear this wonderful feedback, thank you for taking the time to share your experience with your Matchmaker.

Thumbnail of user simonp366
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

For the most part, things have gone rather nicely. While only one of the dates I've been one has progressed to a second date and further, none of the dates that I've been on, have left me feeling out of place or uncomfortable with the woman I was with. While there have a few dates where I thought there was a better chance of a second date than there may have been, I found myself feeling that the woman I was with, simply couldn't bring herself to say "no" versus feeling like the matchmaker totally mismatched us. I think the only suggestion I could make for next time is to find a match who lives somewhat closer to where I live in an attempt to increase the likelihood of a second date.

Date of experience: March 14, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for taking the time to share your experience with the dating process and your dates thus far. We are happy to hear you are enjoying this dating journey, as we are here for it with you every step of the way. Your matchmaker is hard at work on your next date, taking your feedback into consideration and will contact you soon to share the details of her with you. Happy Dating!

Thumbnail of user cassandrab433
New York
1 review
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

I've never worked with a matchmaking service before but my current experience has been nothing but positive and informative.

Date of experience: April 17, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear this! Your matchmaker will be your wing-woman all throughout the process. We look forward to your next fun first date!

Thumbnail of user williamb6396
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase
• Updated review

I've been on this journey for a couple years now my matchmaker that I have now is awesome she takes time to get to know me and is finding me good matches Tanya is awesome

Date of experience: April 5, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks William! We will share this feedback with our team. Happy dating!

Still looking
March 31st, 2024
Verified purchase
• Previous review

I've been searching for a couple years hope to find her soon

Date of experience: March 21, 2024

Thumbnail of user kathyk1238
California
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

I had an incredible date. It truly was so different than any other date I have ever gone on. We laughed the entire time. We had great conversation. Tricia chose the perfect date for me.

Date of experience: April 4, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear your first date was a success! Keep us posted on how things progress, meanwhile, we are hard at work on your next date.

Thumbnail of user berniel64
Washington
1 review
0 helpful votes
  • Send Message
April 19th, 2024
Verified purchase

She seems to care about what is does, listens and tries really hard to help with a good match. She has been with IJL for a long time and that is helpful and not being bounced around.

Date of experience: April 9, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you Bernie for sharing your positive remarks about your Matchmaker. We look forward to your future dates!

Thumbnail of user margaretannr
New York
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

IJL is a great idea but I have discovered there's a lot of variables for individuals of a certain age, area and inventory of availability. In not quite two years I've had four dates, 1 good,1 okay and the other 2 not so much. In this same timeframe I've had as least 5 matchmakers not because I'm difficult but because they've left IJL for one reason or another!

* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 14, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are sorry to hear you are not enjoying the process and would love to chat with you more about this. Please contact us directly at customerservice@ijlcorp.com. Thank you!

Thumbnail of user irinel
New York
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase
• Updated review

When I was interacting with Perla I had a feeling that I was talking to my very close friend. Perla is very approachable, and a person you can trust. She is very considering about every single detail you asking her. She is very professional and deserves the best grade possible. I highly recommend her to be your Matchmaker

Date of experience: March 8, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for the great feedback on your matchmaker, we will absolutely share this with our team!

My experience with Perla was very nice.
March 7th, 2024
Verified purchase
• Previous review

Perla is a very approachable, very considering, and a very good listener. At the first moment you start talking to her you have a feeling that you talking to your very close friend.
I injoyed every single time I was interacting with her. I highly recommend her to be your Matchmaker.

Date of experience: March 7, 2024

Thumbnail of user sylviaj241
Canada
1 review
0 helpful votes
  • Send Message
February 20th, 2024
Verified purchase

When I was interested in signing up I was told my city was one of the largest dating pools (I live in Toronto Canada). I have few and far between matches we are talking 4 marches in 9 months. I'm a good looking 37 year old with a great personality and open minded about my matches. I just have restrictions around age (15 year range), that they want children, would not expect me to convert, and live within a reasonable distance (ie. Not a 1.5 hr commute away). Otherwise I am open minded about matches for me and yet they still fail to deliver. On top of that several times I have been "matched" only to find out after they are no longer available. For the $4000 I paid for this service it is a waste and they can't even match me with the very basics I listed above they once matched me with someone who didn't know if they wanted a family and they lived a 1.5 hr commute away. You're better to spend this money joining private clubs and going to curated L

Date of experience: February 13, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.

Company Representative

Thumbnail of user jeaneenb
Julie L.
Typically responds within 5 days

How do I know I can trust these reviews about It's Just Lunch?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about It's Just Lunch?