It's Just Lunch has a rating of 3.7 stars from 312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention second date, good experience, and right person. It's Just Lunch ranks 12th among Dating sites.
This company responds to reviews on average within 5 days
I realize there have been a lot of negative reviews. I had 180 degree different experience the other reviews on this site. My matchmaker Amy J has been fantastic. The one thing you have to do a client is communicate what you in a match and work hand and hand with your matchmaker for success. I would seriously consider giving IJL a chance.
Jaiye has been an affable, helpful person on this journey. I have enjoyed meeting new people and a feeling of safety. It's not easy making a love connection, but I look forward to my next date and the possibilities that it may hold.
I live in the Seattle area and my IJL matchmaker, Debbie H., has been thoughtful, specific and very focused in arranging several dates for me. She's a good listener and only concludes our phone calls once she's addressed my concerns and questions. For my most recent date, her restaurant selection, as well as its location, were spot-on. With Debbie H. As my matchmaker, I feel confident that I'll find the right man for me!
Date of experience: July 12, 2021
The service is not a service at all. They have insufficient members to met their commitment and an open-ended contract that gives them eternity to provide the committed number of dates. In over two years I have had two actual dates, two no shows, and countless cancellations. I have spoken with management to no avail. Wish I had done my homework in advance as plenty of similar reviews exists as well as lawsuits.
It's a great concept and there is a need in the marketplace but IJL is not a viable option nor a reputable company.
* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2022
I signed up for this service because I was so tired of feeling like I had a full time job online dating only to be disappointed when I did meet someone. It was exhausting and discouraging. My experience with It's Just Lunch has been the opposite! IJL does all the work for you, finding a match and setting up the date! I have been on 2 great dates and met 2 genuinely nice men. It has been such a breath of fresh air to be able to show up to a date and be pleasantly surprised with the company and conversation. I would recommend this service to anyone who wants to stop the apps and enjoy real connection.
Date of experience: September 27, 2023
Thanks Nicole! We are your partner in dating, we just want you to show up and have fun, and don't stress! We look forward to your next date!
Carla has been great to work with. She is totally professional, polite, respectful, communicative, and extremely hard working. I actually feel like she cares about who I find as a spouse, where I am not just a number to her. She and I are working hard at the process (and it is a process) to find the right girl!
Date of experience: October 20, 2023
We truly appreciate the time you took to share your experience. We are loooking forward to your next fun first date!
I am satisfied with my experience thus far. My matchmaker,Tanya, has been responsive and encouraging. The quality of my matches with IJL has steadily improved. Tanya listens to and respects my preferences, addresses any concerns I have and navigates to the best outcome for me. Her coaching after a match has been made is VERY useful. I'm confident that I won't need all of the matches I signed up for. ;)
Date of experience: November 28, 2023
We love to hear this great feedback and thank you for taking the time so share. We look forward to hearing about your upcoming date this week!
This was the biggest waste of money in my life. I have tried multiple dating sites in the past. I was sold over the phone buy one of their reps that they put all this research in and will give me a great match every three weeks. They sent me up on one date in six weeks. They also told me they would send me virtual dates and they never sent any. I paid almost $2000 and they immediately told me that I am not eligible for a refund or a prorated refund after they made multiple mistakes! I reported them to multiple agencies. Please do not waste your money or time with them. I am doing everything within my power to make sure I am spreading the word so they never screw over any customers again! Please do not refer your friends or family to them. They should change their name to It's Just a Scam!
Date of experience: February 28, 2021
Randy, thank you for taking the time to provide a review on IJL. We are sorry to hear you have not enjoyed your experience thus far as this is not the norm with IJL. We are committed to working with you to provide a positive dating experience and will have our team review your file and reach out to you accordingly. Thank you!
Carla is unequivocally the greatest matchmaker IJL has to offer. She has been so sweet, kind and patient in working with me and truly "gets" my wants, desires, dreams and needs and is matching me up with some amazing people, though it takes time to really cultivate an understanding of personality--and now, after a few "less-than-desirable" matches, she is NAILING IT!
Needless to say-Carla is a genuine pleasure to work with and I'm excited to continue talking/working with her, even if I don't ever match up with my soulmate!
God bless you, Carla! You are a truly beautiful woman, inside and out!
Date of experience: November 30, 2023
We are elated to hear you are enjoying the process and working with your matchmaker. We will be sure to share your feedback with our team. Happy Dating!
I only wish I could prevent others from spending their money here. PLEASE read the fine print and do NOT believe the lies they will tell you in order to get you to sign up. The only thing worse than the actual service is when you try to get customer service. You will finally get to a manager who will speak down to you, lecture you and basically say " thanks for signing up, we are sorry you are not happy with the service we provided". Save your money!
* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 30, 2022
I was reluctant to spend money on a match making service like this. But i am glad i did. I am very busy and just dont have time to search for someone to spend time with. Anita with IJL has been patient with me and understanding. I am getting to know the process and enjoying it. I have had 4 fun dates so far.
Date of experience: November 17, 2023
We love to hear this! We appreciate you sharing your experience and looking forward to more great dates!
I've been with IJL for 5 months and I highly recommend it to people who are serious about finding their special someone. Debra is my matchmaker and she's a great listener. She's picked several people who were good matches so far, and I have faith that she will keep finding good matches for me!
Date of experience: December 30, 2022
Thanks for the great feedback!
I've been a member of IJL for 3 years. I've had too many matchmakers to count and they all got it wrong. Bad dates, no dates, old men, nothing in common, or ghosted me. Subpar at best.
Anita listened and she matched me with a really nice well suited for me guy! I was comfortable and felt safe. He was real and had great energy. I'm glad I trusted the process. I'm open to what's to come
Date of experience: September 25, 2023
Thank you for this feedback, it is helpful for the team. We are happy to hear you are enjoying the process with your current Matchmaker.
IJL are friendly, give good advice, and you're not going to waste time with crypto scammers (who knew that would be a problem with internet dating?). You will only be matched with other members who have signed up and paid the (pretty hefty) fee. So if there aren't many members in your region, it becomes a waiting game. The reason for the mediocre score is if you don't find the service to be working for you, they don't let you cancel. This is somewhat frustrating.
Date of experience: October 2, 2023
We appreciate the feedback and will share this with our team.
I love my Matchmaker Marina! She "gets" me. She really listened to me when I described myself to her, and obviously put a lot of thought and effort into her choice of a potential match for me. I appreciate her genuine personality, and I'm certain that she takes my goal to find a match very seriously.
Date of experience: October 17, 2023
This is what personalized matchmaking is all about. Thank you for sharing your experience and we look forward to our continued partnership in dating.
I have been with IJL now for a year and have gone on roughly 5 dates. I have met some decent people, no one has stuck yet. The matches have been far and few in between and a little slower than I imagined; but I'm being patient they will find the BEST choices possible for me. This method of dating has forced me to look and think outside my usual box and although I haven't been physically attracted to them, the matches have been for the most part in line with what are the most important characteristics and attributes and for me.
Since being assigned to Tanya as my matchmaker, communication has greatly improved. I feel she listens to my concerns. My hope is Tanya is truly vested in finding suitable and true matches for me. I look forward to meeting more matches.
Date of experience: July 30, 2023
It's great to hear that this method of dating has been pushing you to explore beyond your usual preferences and expectations. Sometimes, stepping out of our comfort zones can lead to unexpected and delightful connections. It's also promising to know that even though you haven't found someone who has sparked physical attraction, the matches have aligned well with the essential characteristics and attributes you value most. We wish you all the best on this journey, and may it lead you to the kind of connection you're seeking. Happy dating!
IJL asked me to consider dating people in a city thousands of miles from where I live, after assuring me that the local pool was big enough. Felt like a "bait and switch" move. I wish that the experience wasn't taking so long (two years). No complaints about my direct contacts.
Date of experience: September 9, 2022
We appreciate the feedback you have shared. Thank you!
I was sent a link to fill this out and...heh...
Dating in the 21st century sucks. It hasn't been easy for me. So I touched base with IJL. Instead of feeling good about them, I was met with horrible sales tactics. Upon showing a lack of interest in subscribing due to price, sales staff, on two different occasions, were EXTREMELY pushy, resorting to insults and personal attacks to try to get you to subscribe ("Do you REALLY want to tell people you met on TINDER?"/"Well, nothing else you're doing is working, is it?"), refusing to accept "No" for an answer until you hang up on them. I felt like I was car shopping.
I'm on a reserve list for dates where nothing is guaranteed but, if you're needed, you get calls, and I've had an alright experience with that, enough to pull this rating from a 1 to 2. I think I've had 4-5 dates since 2020 and Matchmakers, including Tricia, are helpful and good to work with.
Date of experience: April 17, 2023
My first date was amazing! My date and I connected so well...we were so comfortable with each other! We want to see each other again which just adds to my content with my matchmaker's skill at finding us for each.
Date of experience: November 3, 2023
So exciting! We are so happy to hear this. Keep us posted on how things progress!
I joined iJL and met Marina as a match maker. She knows her clients well, and is able to match them based on interests, personality, and hobbies. When I had misgivings about a date, we talked it over and
She offered good advice.
Date of experience: October 3, 2023
We are delighted to hear you are enjoying your matchmaker and the process. Thank you for being an IJL client!
I had a fun date night with Paulina last weekend. This was setup by Carissa who is my matchmaker. We had lovely dinner and conversations, exchange numbers and met again for lunch the next day. Definitely a pleasant moment and looking forward for my next quality date!
Date of experience: July 26, 2023
Thank you for sharing your wonderful experience with us! We are delighted to hear that you had a fun and enjoyable date night with Paulina last weekend.
Carissa, your matchmaker, is thrilled to have played a part in setting up such a successful match. She takes pride in her work and is dedicated to finding the right connections for her clients.
They took my money and asked me what I wanted in my dates. I said thin and trim, that's about all, just thin and trim. All my dates were fat. I told them I was not happy and wanted a refund. "HA HA HA, NO you can't have a refund, we'll just send you out with more [fat] dates." Horribly expensive and not much better than speed dating, which is only $30.
Date of experience: January 19, 2012
Thoroughly enjoyed dates with Mary and Diane,
Both were personable engaging and both dates were attractive well grommed and well dressed.
Both had advanced degrees and are very intelligent which made for excellent wide ranging conversations Diane and I had many shared interests and I think this relationship will go further
Went to a Christmas party with Mary the next day. Shes out of town for a while but will probably see her again. Diane and I exchanged contact info and I have already called her about our next date.
Date of experience: December 29, 2023
We are so happy to hear you hit it off with Mary and Diane! We love this! Keep us posted on how things progress. Happy dating!
I have only had one date with It's Just Lunch so far, but it was very nice and my matchmaker planned it out well. I would not say it was very personalized to my preferences, besides the fact that it was close to where I and he lived, however. Still, it was a nice restaurant and my date was very polite and kind.
Date of experience: August 4, 2023
Thank you for sharing your feedback about your experience with It's Just Lunch. It's great to hear that your first date was a positive and enjoyable one. Your feedback could contribute to further improvements and enhancements in their matching approach. Thank you for sharing your thoughts with us.
All the negatives listed in other adds on this site line up with my experience. Embarrassing to have been scammed like I was. I was promised 12 dates in 12 months for $2800. I had 3 dates after constantly prodding them. There is no refund no matter how they fail to deliver what they promised... read the fine print. Rudeness is the order of the day with a constantly rotating set of matchmakers. Given the turnover it must be hell to work for IJL. Just say NO!
Date of experience: August 8, 2021
Hi Irene, what office are you dating out of with IJL?
Anita, has been helpful with the entire process from helping me with picking out the right photos to improving my profile.
In addition, she listened to my needs and worked with me to find the right person and to help with the location of the first meeting to make sure that the location was truly a good mutual meeting place. So far, the picks have been spot on.
Date of experience: August 24, 2023
Thank you for taking the time to share your experience with your matchmaker and the process. We are hard at work on your next fun first date!
Total trash! Do not waste your time and money on this archaic, unethical system called It's Just Lunch. The promises they make up front are total BS and the clientele list they claim to have, they do not. They rotate the same people around, in an effort to convince you of what they claim. Most of the dates I went on were WAY below the standards I asked for. And, a couple of them shared they aren't even clients of IJL, so it sounds like they are paying men to go on dates. Again, don't waste your time.
* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2023
We appreciate your feedback and are sorry to hear you aren't enjoying the process. We absolutely recruit dates for you, which is the biggest benefit of your membership and standard practice in the matchmaking industry. Let's connect further to review your concerns. Thanks!
The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
Thanks for the great feedback!